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4.2

Based on 1.623 opinions finded in 1 websites

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Nº 572 in 1330 in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..chickenmexican
Score
OpinionsNoteGoogle1.6234.2

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Chelsea was a fabulous server very helpful and attentive

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Tracy Holt . 2024-11-01

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Had a great time celebrating a birthday. Chelsea did a perfect job of organising two separate tables for the parents and birthday party along with helping us with a birthday cake. Food and drinks were lovely too.

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Sophie Lane . 2024-10-28

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Excellent service and wonderful food!!!

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Cheshire Strings Ensemble Directed by Laura Miller . 2024-10-27

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Food was really good, staff friendly, especially Chelsea, very attentive and nothing was too much trouble. First time here but we will certainly come here again!! Thanks

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nath jones . 2024-10-26

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Great service and food. Quantity was big and the kids meals were amazing. The kids meal include fruit and vegetable as well as drink and dessert! A big thanks to Mya she was amazing too!

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Diana Ibrahim . 2024-10-26

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Always a pleasant meal here, Chelsea was a fab server, very attentive!

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Kira Williams . 2024-10-26

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Food was unbelievable! Malam- our server was nothing but the most professional person I have ever came across as a server. No task was too large or too small for neither Malam or the manager and I know for sure I’ll be back!

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Brian Elliott . 2024-10-22

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We popped in for the lunch time which was great value and tasty. Chelsea looked after us throughout are visit and was great, What a star!

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Matthew Scott . 2024-10-21

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Great lunch, Chelsea looked after us very well. Good food and atmosphere.

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Aaron wilmott . 2024-10-21

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Fab lunch today, great service from Chelsea. Very welcoming, friendly and attentive. Food was great, will definitely be back!

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Sonya Howard . 2024-10-21

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Good food, Just the tables surface were bit sticky

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Dr Shyam Vachhani . 2024-10-20

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No matter what Chiquito we go to we always have beautiful meal. The Cheshire Oaks Chiquito and in particular Olivia were amazing. Olivia couldn't do enough for us and was so friendly and attentive. We need more Chiquito’s you've closed too many :-( :-( :-(

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Marc Bowyer . 2024-10-18

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Service was great. Very friendly and efficient.

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David Wedgewood . 2024-10-17

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everything was great and our waitress Olivia was the sweetest x

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Leodora . 2024-10-17

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Had a lovely meal here at Cheshire oaks service was excellent thank you chelsea definitely come again👏

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Norry Lowe . 2024-10-16

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Lovely meal as always at Chiquitos. Chelsea our server was so lovely and attentive to us. She had heard me mention my husband was the birthday boy and brought our pudding out wishing him a happy birthday, such a lovely gesture and thoughtful considering what a busy evening it was for her serving others too. Thank you.

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Amy Mobbs . 2024-10-16

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Excellent t customer service at Cheshire Oaks restaurant Chelsea was bubbly, friendly and ensured we were happy at all times.

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Lisa Page . 2024-10-16

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Chelsea was great, very attentive and also placed a candle in the desert for my sisters birthday. Thank you

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Sarah Jones . 2024-10-16

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Amanda is nice and helpful, she has cool stickers. She should get a raise please, second time asking now! She’s the best and happiest worker you have. I wouldn’t come if it wasn’t for her

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Olivia Bates . 2024-10-15

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food was amazing and service from chelsea was lovely!

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Nansi Hughes . 2024-10-14

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Can't thank freya and the girls enough (ellesmere port) for there help tonight after a just eat driver stole our food 🙃 Freya was super helpful and lovely and couldn't do enough to try and resolve this despite just eat refusing to rectify the issue. 5 star thank you freya and girls 🌟

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Roseanna Woodworth . 2024-10-13

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Chelsea B was really helpful and friendly and the food was good value for money The portion sizes were generous size and food was tasty.

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Sarah Greenslade . 2024-10-12

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our server olivia was fabulous, great attitude and keen to make our experience here a positive one! we will be sure to return

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Soph Douglass . 2024-10-11

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Stopped in after shopping really enjoyed the food and Amanda was very helpful recommended some nice additions.

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Burning Chr0me . 2024-10-10

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Excellent food as always! Fantastic service from Olivia, good customer service!

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Kate Quirke . 2024-10-10

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Great meal with excellent service from Olivia

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Debbie Ellis . 2024-10-10

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Had the pleasure to be served by Chelsea she's very pleasant and food came out quickly. Thank you so much for the help!

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Hiolette . 2024-10-09

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Chelsea was very professional & welcoming, outstanding service & will definitely be coming back again! Thank you ❤️

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Cayla Wood . 2024-10-09

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Delishhhhh food, great service from Chelsea!!! Very pleasant and seemed to be multitasking eveything so shout out to her! Thank you for a great meal

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JESS BROWNELL-BURGESS . 2024-10-09

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Service was very good food was ok

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Katherine Shields . 2024-10-08

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Nice atmosphere, great service , tasty food

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Lucia Gal . 2024-10-07

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Chelsea was ace and really friendly

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Finlay Stanier . 2024-09-30

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Food was lovely, and Chelsea couldn’t do enough for us. She is fantastic!

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Megan Duncan . 2024-09-30

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We were served by Chelsea and she was fantastic. Very friendly, attentive and efficient. Made our dining experience very enjoyable

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Deborah Miller . 2024-09-25

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We walked and orlander with a big smile greeted us and took us to our table, Chelsea was awesome and the food was incredible, fantastic experience compared to the other branch in Broughton. Credit guys well done!

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Daniel “RedBeard” Povey . 2024-09-25

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Very nice food and service by Chelsea

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Kevin Fidler . 2024-09-25

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Chelsea who looked after us was amazing and very attentive, even though she was on her own. Will definitely be coming back. Thank you

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Stuart McNeil . 2024-09-24

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Great experience in cheshire oaks chiquitos. Our lovely server Chelsea was very attentive and made excellent recommendations

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Sarah Stiling . 2024-09-24

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are you joking? got the wrong order called over 15 times no answer. absolutely ridiculous customer service what an absolute joke

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Demi Salder . 2024-09-23

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Ate at Cheshire oaks. Service was brilliant especially the waitress Olivia who did a beautiful job, was very patient with the children and even gave us some water for the dog. It’s staff like that that means we’ll be back thank you 😊

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Neil Thomas . 2024-09-18

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The food was lovely, the atmosphere was brilliant too. We were served by a lovely lady named Olivia who was really welcoming, charming and helpful.

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Abbey Rich . 2024-09-18

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Olivia made us feel welcome :-)

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Jennifer Peterson . 2024-09-18

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Everything was great Our waitress was Olivia and she was amazing! Great service!

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Sarah-Anne Dundas . 2024-09-16

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Chelsea was a lovely and friendly member of staff that served us. she made our visit a lovely experience.

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Rachel Shields . 2024-09-16

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Wait, it was a bit long but I can't complain when there'd a garlic tortilla bread incoming! Nom!

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Sarah Ashcroft . 2024-09-15

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Always a great experience in chiquitos and staff are always friendly and helpful

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Beth Griffiths . 2024-09-09

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Popped into chiqs for some dinner with my partner, where I was severed by Chelsea. The service was fast and friendly and the food was excellent as per usual.

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Joe Reynolds . 2024-09-09

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Not been for many years because portion sizes had gone poor and cost through the roof. However I was pleasantly surprised on return food was great waiter was fantastic with the children. They had some hip hop music going on not really the vibe of a mexican restaurant.

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Mark Roberts . 2024-09-07

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Spectacular lunch thanks to Chelsea! 😄

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Jesica Bayley . 2024-09-05

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Mya was a great host, very friendly and helpful!

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Lauren McGowan . 2024-09-04

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Mya was very helpful and accommodating

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Eleanor Button . 2024-09-04

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It was my second time at this restaurant , food was amazing, Special thanks to chef and Olivia , Lucy and Chelsea making my time special😋

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Reza Naderkhani . 2024-08-28

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Food was amazing as always. Service ‘Chelsea’ was really lovely & helpful. Atmosphere was nice & cosy. Thank you

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Kara . 2024-08-28

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Food and service were great, Chelsea was lovely

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rottentomarto . 2024-08-22

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Food was tasty and big portions but staff were overwhelmed and overworked so big waits for food and service. Waitress was amazing not her fault. Staff were busy with take out orders while customers food were left in the pass going cold.

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Zoe Butler . 2024-08-22

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Family night out and the food and atmosphere was great. Shout out to Chelsea for going the extra mile and making it even better.

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Michael Robinson . 2024-08-22

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Grim very grim ordered veggie nachos for starter was served 20mins later with chicken nachos. Not good for a vegetarian. Had to go and find the waiter who was busy chatting at the galley pass with chefs to actually hand them to her and complain about the chicken nachos mix up. Oh sorry she said I brought the wrong one. Easily done eventually go correct starter it was cold. Could only score food with 1 star as I had to to write review I would of awarded 0 stars if I could food for main course was dire. Veggie fajitas were just all onion and very little else. A waste of money for all 3 of us. We learn through our mistakes.

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Alan Yates . 2024-08-21

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Good gluten free menu, pram assessable and our server Chelsea was great!

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Gianna Gimenez . 2024-08-19

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Had a great time, served by Chelsea who couldn’t have been nicer if she tried. Excellent customer service from her and would definitely come again!

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Charlie Telfer . 2024-08-19

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Loved, loved, loved. Food was amazing. Couldn't fault this place at all. Recommended everytime

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Cesca Twigg . 2024-08-15

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The food is not high quality and a bit of overcooking

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Herbert Klein . 2024-08-13

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We were left over 1/2 hour before we could order drinks and food. The food itself was lovely and the servers very friendly. However we had to wait ages for the bill too.

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Sarah W . 2024-08-08

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Amazing welcoming service from Chelsea! 10/10 customer service!

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Jessica Millington . 2024-08-05

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Fantastic service from Chelsea. Steak wasn’t well done only reason for four star.

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Mark Pybis . 2024-08-05

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Amazing visit. We booked a party of 11. The host was so pleasant, wishing my daughter a very happy birthday and couldn’t go above and beyond to ensure we had a great time. Thank you to Josh who made our visit so pleasant. We would recommend this restaurant highly.

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Angela Steel . 2024-08-04

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Great service by Chelsea and the team. Good lovely

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joanne Holliday . 2024-08-01

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Long waits for food but food was good. Wasn't a fan of the steak though with my fajitas. Tough grizzly bits in it. Need to do better

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G . 2024-07-31

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Chelsea was brilliant being the only server on at the time she made sure she had time for everyone

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jack miller . 2024-07-31

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Chelsea was an absolute star! Running around making sure everyone had the best experience!

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Nikola . 2024-07-31

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Chelsea was really friendly and helpful, we all had a lovely meal

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Lori Bartley . 2024-07-31

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Really good service even though a member of staff was sick and the three waiters were really busy with lots of pressure!! Chelsea in particular was so lovely and pleasant

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Teila Busuttil . 2024-07-31

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This was my first time visiting the area and wanted to grab a bite to eat after a long day at Chester Zoo. Me and my partner had Chelsea as our server who is honestly a credit to your restaurant. Her and all of the staff were very welcoming, attentive and bubbly. The whole experience we both felt relaxed and comfortable.

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Rebecca Mace . 2024-07-30

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I love chiquitos, server today was shelsea and she was lovely <3

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Rilee Taylor . 2024-07-29

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Ma lam is an amazing staff member, as are all the staff here

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Cathy Ellery-Jones . 2024-07-29

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Great customer service, Chelsea was amazing, lovely food

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Beckie . 2024-07-29

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We don’t have one local now so decided to go for a drive and some food! Can’t beat going to Chiquitos! Always amazing food and service! All the team working were lovely and hard working and the food was perfect.

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motherofcatsX . 2024-06-20

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Delicious food, presented beautifully. I definitely recommend this Mexican Restaurant! 💕🌮

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Tiffany . 2024-06-05

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Absolutely badly managed right across the board. Visited on the 27th May, family of 4. Seated really quickly and drinks order given pretty quickly. It then took approximately 25 minutes for the drinks to arrive and only 3 drinks turned up. Rectified immediately. We then waited half an hour before I asked someone if we could order food. I was told "I will send a server over straight away". We were still waiting another 20 minutes. At this point we got up and left. Really poor service.

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Kevin Morris . 2024-05-29

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On arrival we were seated and it took over 20 minutes for our waiter to arrive, it was this point we had to ask for a children's menu for the child in the party. Menu dropped off and he returned approx 10 mins later to take our drink and starters. This arrived within 15 minutes and after we had eaten we then waited nearly 30 minutes for our mains to arrive, steak was over, chips were cold and child's main was size of a starter so he ended up eating parts of the mains as we had been sitting for well over an hour at this point. Mains completed we then waited another 20 to 30 mins watching people who had arrived after us being served and leaving before we even got to our puddings. In all over 2hours and 15 minutes from arriving at 6pm did we eventually get to settle the bill and leave. 2 waiters managing the whole floor and the bar, badly understaffed and priority over a 12 top birthday booking than other guests. Several had to chase the waiters to settle bills after waiting an age. Sadly its endemic on Cheshire Oaks that service is lacking in all restaurants.

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Dominic Jones . 2024-05-29

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The place was busy for a week night, looked like there were a few parties on. Staff coped well with the amount of orders going through. Great choice on menu, our server was really helpful and offered a couple of ideas to go with meal. The tacos were tasty as was the loaded burger. Good value for money. Staff were also quick to ask if we had any allergies before we sat down.

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Glen Davidson . 2024-05-28

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Excellent Tex-Mex food. Convenient for Cheshire Oaks, Colosseum leisure park, or direct access. Waiting staff excellent, and not phased by mixed age family party. Server delivery to table a little shaky but it was a large group with many different variations ordered. Not too busy on a Saturday evening.

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Michael Rigby . 2024-05-12

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The atmosphere was very good, but the food was cold when it came to the table and we did not like the taste. Maybe the kitchen team changed and we were served more delicious food before. Thank you to the staff.

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Nelly Bozali . 2024-05-08

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Not visited before. Fantastic service from Chelsea and the food was delicious, fresh and piping hot. Taste card customers but would have been happy to pay full price with the service we received, we'll be back. Many thanks

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Michelle Dodd . 2024-05-08

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Waited over 1 hour and 25 minutes to get mains after recieving starters after 15 minutes, spoke with the manager an hour in and asked if he could check where our food was, he came back and assured me it would be no longer than 10 minutes, 25 minutes later the food arrived. The manager didn't come back to check on us see if the food arrived on time or if it was okay, clearly didn't care spent more time walking around the restaurant on his mobile phone. No apology for the wait, service extremely slow, also to mention the restaurant was virtually empty less than 15 tables. I will never ever return to Cheshire oaks Chiquitos.

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Michael Pinto . 2024-04-28

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Food was delicious and very good value. Our server was very polite, fun and attentive. Would recommend highly.

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Sophie . 2024-04-20

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We were served by Cherise and the service was excellent. The food was also very good. It’s been a long time since I was last at your chain and it is much improved.

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Karl Davies . 2024-04-16

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Lovely greeting and staff were very attentive and friendly . Delicious food would recommend and will be back again 😃

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Claire Jones . 2024-04-11

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Amazing food, we had lots of starters to share, Freya and Lauren were great

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Francesca . 2024-04-07

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Quick visit before Cinema, slow service, but friendly. Food pretty average, over cooked fries, stale burger bun. Wouldn't rush back.

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Laura Denny . 2024-04-05

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We popped in for Mother’s Day lunch as my wife loves the food from Chiquitos. The food was lovely and good services.

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Gareth Spencer . 2024-03-17

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Paid £100 deposit for my booking and didn’t realise they had not took it off my bill my booking was 20 January 2024 and still waiting on my refund cannot get any answer off restaurant just keeps saying they will pass it on To company who takes deposits

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Carl Perry . 2024-03-07

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Sat there 20 mins had to ask to order drinks they came in the end with are meal

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Wendy Johnson . 2024-02-26

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Food is average but our waitress was top class

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Geoff Allcock . 2024-02-19

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Monday night visit, quiet but food was lovely and service from young girl called Lauren was excellent, very attentive, good sense of humour and good banter!

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David Lewis . 2024-02-16

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Service here is a disgrace being served by girl with love bites all over her neck food is decent to be fair the wait tho is shocking girlfiend mid meal had to go up the bar for drinks staff just didnt want to be there very strange.

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General Mayhem mcloughlin . 2024-02-15

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Amazing place...excellent food with great service...friendly staff...

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Venkata Ravindra M V . 2024-02-12

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Great experience today. Chelsea was first class and the value for money in the lunch menu was excellent with plenty of delicious food for a tiny price. 6 courses (for 2 ppl so 3 each) and refill soft drinks for £33.80 is outrageous value.

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Linc The Sink . 2024-02-08

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Went for lunch menu. Burnt burrito. Microwave chefs. Waitress was lovely though so did leave a tip

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Kat Ledwards . 2024-02-05

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Poor service as staff chatting and didn’t ask if we need condiments. Food order wrong and my daughters food came well after our food. Food dry and burnt. Will not return again

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lisa jones . 2024-02-02

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Good food ,pleasant atmosphere, and staff friendly, had a problem with the food arriving, it took 40 minutes to arrive at the table,this is unacceptable in my opinion as others came and went ?also it seems takeaway food was given priority of seated customers, I addressed this with the management and they agreed to drop the bill by £20,which is fine but I would still of preferred my food in good time,not shoved to the back,I slightly suspect they forgot the order as there was a discussion going on in full view of my table,the £20 was good that they accepted it went wrong but all the same it wasn't ever about the money, so based on the slack service with the food I won't be coming back,and we were regular customers, also this is a genuine review. Thankyou.

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Paul Green . 2024-01-28

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