chinese Wok in Cornwall, Isles of Scilly

Just finished sampling some of this stuff that had been delivered. Now wishing I had read these reviews beforehand. Also wondering if I will be lucky enough to swerve the Tom Tits and Sickness. That was by far THE worst Chinese food I have ever eaten….and I have eaten a lot of Chinese food. Don’t do what I did & Avoid this one like the plague people!

Called to ask if they could do any vegan dishes and was told no, nothing. Extremely rude and I’m sure not true, If places don’t want business why advertise?

The worst Chinese take away ever! Do not go for it even if its the last food on earth. I would give no stars if there was such an option.

On the whole, I think the food here is OK. On a couple of occasions we've had what tasted like burnt noodles, but the rest of the food has been ok. We normally use them when we want delivery. If you haven't tried them, I would recommend you do.

AWFUL! Chicken balls were so overcooked couldn't be eaten, the chips were like crispy rocks. The "egg fried" rice tasted like boiled rice and the noodles were tasteless. Over half of the entire order went in the bin!

The delivery driver great..The food wasted.Crispy Duck was rock hard.not much flavour with the noodle.My Crispy Chili beef it was eatable but nothing crispy about it.Was 1 of the worst chinese I have had what a shame.If your reading these comments up your game and get the food better.

They can’t even read an order and get it right. Ordered vegan duck and they give us a real duck with the bone in…. Must have just not read or care about what the order is supposed to be. Had to go back and waste time sorting it out. “Fast” food. Don’t bother. Got it home and it’s TERRIBLE FOOD.

I ordered this evening, delivery was fairly quick (half an hour) when food arrived it was the complete wrong order so rang back and was told it was a mix up and my correct order would be delivered. After the mix up I received my correct order and it was vile. I’m sorry but it wasn’t nice at all. And to top it off after the mix up my food wasn’t even warm it was nearly stone cold. Ordered sweet and sour hong kong style chicken and egg fried rice and all of it wasn’t very nice. Phoned back and asked for a refund that they said they would come back to give it to me. That was at 8:55pm and it’s now 9:30 and still not received my refund. Awful experience, wouldn’t eat here again! EDIT: 8 days later, still no refund. I’ve rang 5 times in the last week and been patient when told the manager would sort it. Absolutely appalled by the manager and I’ve still not even spoken to him once.

Have ordered many times here the last 3 times we have had missing items and told it will get sorted the next time but it never is and they refused to bring missing items I really do not recommend them at all very unprofessional and rude

Took a chance and Regretted it. Now paying the consequences and feeling very ill. Food was stale. Sauce was like water. Really Don’t recommend

If I could score lower for the abuse off one of the members of staff who went to punch I would. Busy Bank Holiday understandable but I live 300yrds away 4hr wait freezing cold food next to no pork in the pork curry then lots of abuse and threatening behaviour the day after when I went in to say I wasn't happy. Real shame because it used to be lovely but if you look at the reviews for the past month something has seriously gone wrong

Food arrived quicker than expected on a Friday night. Warm and tasty, no complaints here! Will be ordering again

Food was Cold and everything tasted of strong garlic meant to be chicken curry very strange experience and was like rubber meat asked for a refund only to be told that the most they can refund out of £29:50 was £11 policy apparently we was looking forward to it as been a while since we’ve had a Chinese. Very disappointed please avoid

Needed to wait 2hr15min for food to be delivered. Food was not good at all. I could of got better food from the food waste in the back if the recycling truck I work on not going to lie

Had a delivery. Girl polite and friendly. Sorry! Food not great £30 down the drain. 0 score for me. Won’t be ordering from there again sorry

1st prob last sorry didn't taste like Chinese the pancake roll good size funny taste purfume like the noodles over cooked greesy rice bit tasteless did not taste like a Chinese more English take on it chips were nice

This is awesome last 2 orders early - food is lush - delivery drivers always nice and friendly- don’t understand the negative reviews 👍👍 spot on guys

What an absolute pile of S**T, we have just received our order and it’s all gone in the bin! £40 down the drain, it’s was dripping with fat, all tasted of a burnt aroma and hey husbands had a thick hair in it. Never again

Easy to order on website, can choose to pay by card or cash on delivery, arrived just over an hour after completing the order online. When it arrived, all food was as ordered and hot. Can't really ask for much more.

Food tasted lovely, however a few hours after eating I think its given me food poisoning due to the pork ribs being quote mushy. So I won't be ordering again

Chicken chow mein was WAY too salty like inedible salty, burning my taste buds salty, not nice at all, ruined my whole meal, and plus the salt and pepper chicken was ROCK solid and nearly broke several teeth AND also WAY too salty, seriously let go of the salt a bit, i get it’s salt and pepper chicken but i don’t even know if there was any chicken or pepper in there and my mouth was as dry as the Sahara desert after eating it. ALSO i was greeted at the door, by a VERY miserable man, he held the bad out in front of his face and waited til i took it, once i took it, he got straight back in his car, and drove away, none of the whole ‘enjoy’ or ‘have a nice Saturday evening’ NO. all i got was a bag shoved in my face. all i wanted was a Saturday night Chinese, cant even have that without it being ruined bc of the excessive amount of Atlantic ocean in my meal.

I really struggled to find the “plant based” addition to this restaurant due to the misleading/poor description of this takeaway. Once I found it, I was turned away because I didn’t have cash. I offered to pay by ordering online or by bank transfer, but apparently, they weren’t able to do either. Either way, this restaurant seems tacky, misrepresenting and kinda shady... I wouldn’t order based on this review and previous reviews. I honestly feel like I dodged a bullet...

Totally wrong order very poor food and when I went the next day to have it replaced only one meal was and received curry with no rice

Never had such an awful take away!! The frozen chicken balls covered in msg was horrendous. Noodles tasted like mateys wok hasn’t been cleaned for 6 months burnt and under cooked at the same time? Sweet and sour chicken definitely more dog than chicken. Never again don’t waste your money.

The best food and lovely staff , 100% best Chinese around !!

Had a late night takeaway from Chinese Wok over the weekend. Food was top notch. Really liked all of it.

The food was ok. The place looked closed when we got there to pick up the food it was really dark. They dont take card. I dont mind this infact I think more places should take cash instead of card but just letting people know or because the cash machine is quite far away.

Lovely, tasty food Nice and and hot too. Delivery was a little slow, but we would definitely go again.

Wish I looked on here rather than only seeing the positive reviews on deliveroo. Absolutely vile. Crispy prawns were completely soggy and completely drenched in oil, prawn toast literally tasted like oil, sauce had oil floating on top and noodles saturated in oil! Why so much oil?! Completely vile, waste of money and threw away as made me feel sick.

Absolutely shocking service we have given these people multiple chances but every time they "forget" something, this is the last time we will be using them, I think next time I'll just have a dirty dona instead.

The gluten-free menu is great with the chicken I give them 10 out 10

Would rather strut through Aldi wearing nothing but my mums knickers over my plonker and my dads worn boxers over my face then get home to watch my grandparents rub oil into each others naked bodies than use these jokers again. Ordered for delivery and paid, to then be told it will take 2 and a half hours for the food to be delivered so I cancelled the order and they wouldn’t refund.

If I could give this no stars I would absolutely the most disgusting Chinese food we have ever tasted/had. Couldn't eat it completely inedible! The salt and pepper chicken was empty like stale pork scratchings and burnt black all over it, chips hollow no potato bbq sauce NO NO NO more like gross gravy! Chicken balls very greasy on inside and burnt and black on outside! The whole meal was cold stale and made me feel very sick. AVOID AWFUL!! Kungs and golden wok are the best in St Austell and Par do not go here!

Awful experience, order placed. Daughter injected as she has diabetes, we called for updates but very little help. Delivered 1 hour late and the delivery driver suggested we should collect it ourselves and eat the food in our house when we spoke to her about our daughters diabetes. We then started on the food, it was barely warm missing part of the order and not worth it. Do not order from this company poor food and poor service.

Would give 0 stars if possible. Food was well below average. Chicken balls were the only okay part. Even the prawn crackers were stale. Delivery was over an hour late with no explanation or call to let us know. Delivery driver was lovely but didn't apologise for the delay. No compensation. Don't bother ringing as they won't answer. Won't be ordering ever again.

Ordered some food at 12 did not get delivered untill 3:20 and only ordered rice dishes. .

What a brilliant order and top food was so tasty 😋 would order every day it was that good !!! Can’t understand what all the bad reviews are all about

Ordered vegetables in black bean sauce, got beef and chicken in black bean, as a vegetarian that's pretty poor, surely can't be that hard to read a ticket correctly. As I'd worked all day and ordered later, after the lengthy wait to receive, it was just before 10 as we tried to call however they did not answer the phone so couldn't sort out. Left a voicemail but no reply. First and last time trying this place.

Took over an hour and a half to arrive and was the most disgusting Chinese we have ever tasted. The egg fried rice was tasteless, the spring rolls the smallest we have ever seen, the duck looked like it was swimming in pond water and the chicken in black bean sauce was thick and congealed. If we had been eating in, we would not have paid for this and feel totally cheated. We wouldn’t have minded waiting 1 hour 30 mins if the food had been worth it, but it was horrible. Let’s hope we’re not eating it again tonight :(

this Chinese is not the best waited 2 hours for it to come, and then it gets here n i’ve ordered a red bull and they gave me a 49p energy drink which they obviously went to a local shop and got and there food don’t even get me started overall i give it a 2/10

Food was OK. Took over 2 hours to arrive, despite stating 45 mins on delivery time. Continued to say 45 mins throughout our 2 hour wait. Tried to contact to find out where our order was and no answer. Delivery driver very pleasant.

Drove out of our way en route elsewhere to come support this vegan takeaway. Whilst food was good, trying to get it was difficult so allow plenty of time if you're going. Lots of choices including nice desserts but it took 1.5 hours to get the food as you can't order in person or by phone (despite having to call first to discuss allergies) and then there was a delay with the online order reaching them. This caused some knock on effects for us so not a great experience for just wanting a quick takeaway on a long road trip although would still try it again someday.

As a vegan who lives within a half hour drive, I really want to support this place…and it’s plant-based menu…but it’s really quite disappointing. Our recent order included tofu with peanut sauce and tofu with black bean sauce. On each dish the tofu pieces were quite small and there weren’t many of them. There wasn’t much sauce on either dish and the black bean sauce had a quite unpleasant, bitter taste. We ordered duckless pancakes in our online order but these weren’t available so we requested a refund, which was promised but hasn’t yet appeared. We also ordered plain noodles, which were incredibly salty (maybe MSG?) and pretty much inedible. Oddly we received three boxes of noodles, when we’d ordered one, but as they were inedible they went in the bin anyway. We had a previous order from them, which was much better. Think they must be really struggling and they clearly have supply, quality and customer service issues.

We ordered our food at 20:05pm, the reply on just eat said we would expect our order between 21:10 and 21:25. That was fine. This time came and went with no food arriving. My wife phoned and the man on the end of the line said it was out for delivery and would chase the drive and let us know what was happening. No call back. I called back and the place had closed - closed at 10pm. We received no food and no explanation as to where our food was or why it was not delivered. Best thing about it all was on the Just Eat app it said it was delivered - would love to know who got our food as it wasn’t us. Complaint made to Just Eat and we got our money back. Avoid at all costs. They take your money and don’t provide a service.

Chicken curry inwhich the chicken pieces were very dry, not nice at all bland egg fried rice Will not be ordering from here again

Forgot drinks. Food wasn't nice at all.

Over an hour my food was out for delivery for meaning it was in a car for that time possibly longer. Rang twice and was told they'd phone us back and didn't. Very poor service! Very disappointed. Food was barely got when it arrived to us

Worst Chinese in st. Austell disgusting food

Me and my partner ordered mixed meat curry, chicken in satay sauce, bbq ribs, chips and extras we dis it online and was meant to turn up 19.20 and it turned up after we called at 20.10 we have ordered he before plenty of times and had a few mistakes i.e forgetting no onions in satay but this time the pots were half full no taste to the satay just penut no lil kick that im used to and beansprouts were way over cooked to the point they were nearly black and then i find a hair i knew i wasnt my hair as i have multi coloured hair and it was black my partner has no hair. Fair to say this will be the last time we order its ashame especially when trying to phone them to tell them and they hang up.

Ordered through just eat, was a little late so decided to call to make sure everything was okay. It took forever for the phone to be answered and the guy who did answer was really rude, blunt, kept over talking and repeating everything. Food arrived burnt and didn't taste how it should of. Won't be returning.

I ordered noodles 2x chicken balls and chips chilli sauce etc and basically the man said it would cost me £33.90 he charged my fiancée £44. 90 he also got all the orders wrong this man also treated my fiancée with disrespect and my fiancee has adhd he was really really rude he also wasn't wearing a face covering. To be honest I would love him to do this to someone who has schizophrenia he wouldn't last five seconds and also he had a phone call from an elderly lady and he was rude to her as well guys please do NOT go to this place to buy Chinese they arent worth the food go to roache or kung they are delicious

The last couple of times I have ordered my order has been cancelled last minute with no explanation, even though it shows they are open and still taking orders

Terrible service this evening, ordered at 7.40 pm and received after 10pm ,after the resturant was closed so couldn't check where our order was while we were waiting , Food was awful, the worst Chinese I've had ,rice was hard, all food was cold, the noodles were that salty we couldn't eat them. If the resturant is too busy it should stop taking orders not keep receiving orders but then can't fulfil the orders received correctly. Complete waste of money, I have requested a refund!!!!!! I will not ever waste my money ordering again.

I ordered prawn toast got the thickest crust iv ever seen from the end of a loaf I ordered a salt and pepper chicken and it was over cooked and dry it was the most pathetic chicken iv ever had the vegetables that were with the chicken was burned. I ordered 3 drinks out of the 3 only 2 drinks arrived and 1 was the wrong drink The fried rice was ok but it wasn't seasoned properly there was also alot of oil in the bottom of the pots they arrived in. Iv ordered from here before the food can some times be ok but most of the time the orders are wrong and they will refuse to sort it same night until you threaten to refund through PayPal then they suddenly care about sorting it over all a pathetic take away

Burnt food and the prawn toast was made using the end crusts from a loaf... This is the only review I have ever left it was that bad.

Don't bother food it's always burnt !!! Never again !!

Disgusting food dosnt desere one star wiwh I could put none gave me and my little sister food poisoning we ended up in hospital forgot half our order and ran of with 5 pound change

So myself and my partner order from here and it was not very good. Far from good to be honest. The noodles tasted like they poured the pepper pot on them and the curry looked like s*#t and this is what they call crispy seaweed. See pic

Went there as our usual was closed. Wouldn’t go again! The food wasn’t what we were expecting and none of the dishes had a great taste all very bland or crazy spicy. Overall, just wasn’t great. As my dad said ‘it was edible’.

Burnt curry still ate it but dissapointed

Once again had a most delicious dinner delivered. Sesame prawn toast, king prawn satay, mixed chinese vegetables, noodles, butter chicken with sweet and sour sauce, kung po chicken, 1/4 roast duck with hoisin sauce and pancakes, boiled and fried rice. All most delicious, fast delivery.

Food burnt, when i phoned and questioned them about this they said it was burnt because it's cooked at 200° in a wok and its always burnt.. so if you want tasty Chinese, don't go here!

Ordered the food on Friday night and after 10 minutes got a phone call from the restaurant saying their only driver broke down and couldn't deliver. I thought this was fair enough and the person on the phone said he would refund the money into my account and apologised for the inconvenience, However... I wake up on Saturday and the money was not refunded! I didn't think much of it because the plan was just to call again that evening and order the same thing. I call at 7pm and place the same order explaining the situation with money and they check and agree no refund was given so agree to just deliver that order and not issue a refund. at 9:40pm (keep in mind the order was placed at 6:40pm) I decide to call because the food is still nowhere to be seen to which they tell me I never placed an order and argue with me on the phone, after a back and forth they see I actually did place the order and they say it's currently cooking still (how does it take 3 hours to cook curry and noodles?) but I continued to be polite and say it was fine and I didn't mind the wait as long as everything was okay. The shop closes at 10 so at this point I lose the ability to contact them. The food took another hour to arrive, The order I placed at 6:40 didn't arrive at my house until 11pm and all I ordered was a beef curry, beef chow mein, onion rings and a bubble tea (which you have to make yourself anyway) The food arrived cold and inedible with thick layers of oil on the top that wouldn't mix in, the onion rings were more like wet yorkshire puddings dipped in oil and salt, the noodles were cold and the beef was tougher than leather. The curry was the worst part which is why I attached a photo. I called the following day since the shop was closed by the time the food arrived asking for a refund which they rejected and had the audacity to say I was to blame for the food being late and it definitely wouldn't have been cold... what???? If I could give it less than 1 star I would and I would only recommend eating here if you enjoy being degraded and spoken down to on the phone, like the gamble of actually being able to eat that night or not and have a legitimate death wish. I've seen reviews saying they wouldn't feed the food to their dogs and while I agree I don't think any dog with a nose would eat it even if you tried. I also forgot to mention -- they hung up on me mid sentence. Staff: 0/10 I've never been disrespected more by a person in my life Food: 0/10 Cold, Disgusting and a good chance you wont even get it Customer service: 0/10 Its never the shops fault, somehow it will be your fault the food is cold and your fault the food wasn't delivered in time and you wont be entitled to a refund either because somehow they will find a way to blame you for how the food is cooked as if you're the one cooking it. The place is a joke, you'd get more value for money paying someone to use your tongue as toilet paper because at least you're likely to get the service you pay for and it would probably taste better.

We ordered via the app good friday food was over and hour from time given, kept being told on the way etc. However once food had arrived it was lovely and hot. Again this evening ordered food was exactly on time stated by calling and on app. Again food amazing again. I live with a chef with 20 years working high end establishments he knows good food and says best Chinese around (we have tried them all! )

Mostly okay? Food is generally exactly what you expect from a regular Chinese place, no better and no worse, except that the cook does seem to have occasional off days - I've had slightly scorched chow mein a couple of times, and our chicken balls definitely tasted odd today. (The place has a 4/5 hygiene rating so I'm not worried, just a bit puzzled.) But I'm not looking for a refined dining experience and this place reliably turns out perfectly edible grub. Works for me.

Didn't enjoy it. Chicken dry and over cooked. Never again. Disappointing because they are only down the road.

Doesn't even deserve the one star. Placed an order early in the afternoon (Before opening) on just eat. Delivery time kept going up and up ever time I looked. An hour and 45 mins after opening and my order being accepted on just eat, I called to see what was happening. I understand, especially on a Friday, that these guys must get busy and orders will get delayed. I simply called to ask how much longer it would be until the order is delivered and the sheer rudness and attitude on the man on the phone was appalling. They do not deserve to be busy. Never again. I now wonder if and when I will finally receive a refund!! *Wasn't able to reply to the reply. Absolute lie. It was an hour and 45 mins until I called. The shop opened at 5pm, i called at 6:45pm. Fully aware of living 8 miles away, hence leaving it an extra hour to the original expected delivery time before calling and paying extra for delivery. Please don't offer delivery to Mevagissey, if delivering there is such an issue. I know things can get out of hand and due times can change etc and I certainly don't have the "im the only customer" attitude. I simply called and asked the chap how long its likely to be. Just a simply apology would have gone a long way. However the attitude on the man on the phone was disgusting "What do you expext me to do about it" was the highlight. He said we have to cook it and drive it to you, so you are looking at another 45mins. That would have been 2.5 hours after the shop opened.

Just had a meal delivered through justeat and food was generally good but if you are advertising a large handmade pancake roll at £4.50 that's what I expect. Not the small thing that looked like it came from Iceland.

Very enjoyable meal and excellent service .recommend the beef curry.

Ordered at 6.18pm using the just eat app, it is now 9pm.amd still waiting, promised delivery by 7.40pm. Called 20 mins ago, not given any explanation or apology just told a new order being made, will not be going back!

Wouldn’t even give it 1 star if I’m honest! Ordered chinese last night and it never even showed up! Tried to ring the number and doesn’t even ring!! Took just over £20 for the order and it never arrived!!! NEVER ORDER FROM HERE!!

We had a delivery last Thursday 15th October, it was the WORST food I have ever had, it was as though someone had found 5 containers of food and sprayed one cheap sauce over the lot. I contacted the place on two occasions and left my number did not get the courtesy of a call back, I followed this up with an email, a week later no reply!!!! Why ?? I was told that the Manager just pops in now and again with a delivery and now the Wok is on Just Eat does not really care! Well I do, Please do not waste a penny of your hard earned cash on this vile place, I should have taken more notice of earlier reviews. AVOID at all costs. Ps. I offered to return the food for inspection but was told to chuck it by the operator, think that says it all, better businesses deserve our support during these hard times.

Food was ordered for 7.05, wasn't cooked until 7.30 but didn't arrive until 8.00. When it did arrive it was very disappointing: Spare ribs were almost cold & the sauce runny Sweet & sour chicken balls had very little chicken in them Beef & mushroom was virtually all mushroom & greasy sauce Prawn chow mein had only 8 prawns in it Foo young wasn't bad as was the fried rice I'd ordered from them a while ago with no problems but this time a lot went in the bin I expect better, will not be ordering from them again

Food was cold, noodles were salty and burnt tasted of stale oil.Had 3 pieces of beef in my...beef dish....as for the driver who delivered our food.. extremely rude! I took the time to give precise directions and he still got it wrong then complained that I had told him the wrong house colour!! Will never be ordering from here again disgusting food delivered by an extremely rude man! Doesn't deserve even 1 star but it won't let me post this unless I rate it....NO STARS.... !

dont bother going there to work or ordering food i have been a delivery driver for the owner at two restaurents now and both times the owner has been screwing me over there so i have decided to walk away being told i can do the long runs to certain places then being told to go home so i didnt do the deliveries i should have made i shall never go back again the attitude of all the drivers the owner has got is shocking and rude they always complaining to the owner about me and the things that was being said and down wasnt true all because they cant face i am to quick for them please do not waste your time or effort with them nor order food with them it is horrible i had a bag of chips the other night whilst waiting for deliveries and they was horrible

Really had some bad food from here. Wish we had packed it back up and returned it to be honest but I'll just never order again. Mega salty as a whole, very very bland, chips were so hard and ruined you could cobble shoes on them!! I'm sure they were yesterday's chips saved and reheated - They were that bad. £35 well spent 👎🏼

Absolutely Shocking!!!! Don't bother!!! Ordered our evening meal at 18.50....... told it would be delivered at 19.50. Paid, then it said 20.20. waited and waited nothing! Called restaurant after getting a text to say it was on it's way to find it hadn't even been cooked yet!!!! Should leave in half an hour. Got a text saying it would be delivered at 20.40. called restaurant again to be told it still hadn't left and would leave in twenty minutes. Another half an hour later. Nothing!!! Tried calling the restaurant and they had clearly taken their phones off the hook!!! No food! No answer! Had to go through just eat customer services to process a refund. Don't touch with a barge pole. Totally ruined our evening. Worst customer service ever! Totally incompetent. If you can't fulfill the orders don't take them!!! Cowboy operation!!!!! Should be ashamed of yourselves!!!!

Absolutely Shocking!!!! Don't bother!!! Ordered our evening meal at 18.50....... told it would be delivered at 19.50. Paid, then it said 20.20. waited and waited nothing! Called restaurant after getting a text to say it was on it's way to find it hadn't even been cooked yet!!!! Should leave in half an hour. Got a text saying it would be delivered at 20.40. called restaurant again to be told it still hadn't left and would leave in twenty minutes. Another half an hour later. Nothing!!! Tried calling the restaurant and they had clearly taken their phones off the hook!!! No food! No answer! Had to go through just eat customer services to process a refund. Don't touch with a barge pole. Totally ruined our evening. Worst customer service ever! Totally incompetent. If you can't fulfill the orders don't take them!!! Cowboy operation!!!!! Should be ashamed of yourselves!!!!

Great food, best curry sauce I've tasted

Once again had a most delicious dinner delivered. Quarter crispy duck, chicken balls with sweet and sour sauce and boiled rice, seaweed, dim sum, soft noodles. Ordered online before 5pm and delivery was by 5.30 pm, absolute fantastic.

Decided to order from here as fortune house was sadly closed🙁 worst mistake ever!! It was disgusting I throw mine in the bin, tasted like they had reheated all of the meal! Did not see any Chinese people there just all english, so who really was cooking it? Noodles tasted all peppery which is really weird! PLEASE DON’T WASTE YOUR MONEY LIKE WE DID!!!!! THE FOOD ISN’T WORTH EVEN 1 CIRCLE TO RATE IT!!!!

Had the takeaway tonight and it was unedible. Everything was covered in a thick layer of salt, beef and duck were the toughest we have had. What a waste of money! I am surprised they are still in business after the extremely poor quality food we have had tonight. The worst Chinese I have EVER eaten, and trust me I have eaten quite a bit of it in my time.

DO NOT USE CHINESE WOK ST Austell. What a discussing server from Chinese wok st Austell. Waited over 30min to be told the order has been cancelled, now have to wait 3 days for aRefund. When I called the Chinese could not help even though he was the one who toldMe to order on his website. 5 children not eating till after 7 now. Brilliant!

Ordered 3 meals this evening. Never again Chicken balls were dry chips very salty. Duck and mushrooms. The mushrooms were dry and salty and the spicy curly chips I ordered were normal chips and full of salt. Salt and pepper chicken was all salt. These meals went straight in the bin. It wasnt worth ringing them back as they understandably are very busy as most of the takeaways are closed but surely they should make sure the food is edible. Am now doing what I should have done in the first place and cook for us all.

JustEat Review:Recieved a text at 7:15pm to say food is on the way. At 8pm I ring the restaurant to be told the food isn't in the kitchen so must be out for delivery still. 8.15pm food arrived. Luke warm and wet. I can only imagine they are transported in something that keeps the food warm. Literally only ate it as both my husband and I were so hungry. Driver was super polite tho x

Delivery fee of 4 pounds from just down the road

Terrible! We ordered a few different dishes and everything tasted the same :( all quite salty and everything was in the same sauce! The sweet n sour chicken, Hong Kong style was like jelly!

Had a bad meal before but thought we would give them another chance. Won’t go back again. The sweet and sour sauce was very vinegary, chicken balls overcooked and chicken very tough. Pancake rolls not much better. Our regular takeaway always includes complimentary prawn crackers but noticeable by their absence with these. Total waste of money!

I really can't understand the negative reviews. We had Roast Duck in BBQ Sauce with Egg Fired Rice, Beef Chow Mein and three lots of Chicken Ball kids meals delivered. All of the food was super tasty, hot and plentiful. The delivery driver was a really nice chap. Thank you for our amazing Meal 😊

Used this place for month's until we had a pay dispute with the owner. Basically paid for a meal twice over cos the computer froze and the payment went through twice.On delivery only what we ordered once turned up. ..Having looked at the bank statement in time, we where charged twice.My wife sent the Chinese wok a email explaining what had happened and countress phone calls but to get no response. ...TOTAL RIP OFF

Had a delivery tonight and it was quite late but my delivery driver lady was extremely lovely and sorry about it the delivery being late. But I loved the hygiene and safety of our food. She wore black gloves. And smart clothes. Definitely want this driver again. Will Order again.

Popped in here on the way back from an appointment. The young greeter was very pleasant and incredibly helpful. I asked her about their vegan food, she assured me that with everything being fresh, it was easy to make any of the dishes vegan, and substitute with Tofu. We were not too hungry at this time but we will definitely be going back there as it's five mins from us. Cannot wait to start on the huge diverse menu!

Always hot food and we live about 20 mins away Delivery drivers always friendly The chicken curry is delicious as the homemade pancake roll

Our Chinese was delicious. Prompt service, good value, great customer service Couldn't be happier. Best Chinese in St Austell in my opinion 😁😁😁

Ordered on just eat when it was open. 20 minutes later they obviously didn't fancy staying open so just cancelled order and shut up shop. No phonecall to tell me they were cancelling the order. Can't comment on food as chef didn't cook any.

On a positive the fried rice was lovely. The deep-fried chicken balls and BBQ sauce was fairly disgusting. Never again , sorry.

The only positive was the speed of delivery. Food quality was average and this is being kind. An item of food was missing from the delivery, called to report it to be called a liar.

Ordered food online here because our usual place was closed, meal arrived piping hot so we were looking forward to it to then discover part off order was missing, we called and receptionist asked if if we were 100 % sure the menu was there,obviously we told him it was missing , finally got too eat when they sent out missing food ,delivery people were very pleasant though .

Food is hot and not dry like so others

Omg the food was disgusting. Phoned up to tell them and the staff hung up on me. So I went back in person and gave them the food back. Only to see them mutter between themselves before agreeing to refund me as I wasn't going to let this go.