Based on 8 opinions finded in 1 websites
Opinions
Great food as usual,ribs were fab as was the duck chowmein, never had a bad meal from here,so will continue using them in the future, beats the Nailsea chinese take aways.
Rachel G . 2023-09-07
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Really disappointed ordered omelette and chips to pick up about 5.20pm Chips the worst we have ever had, too dry to eat,felt like yesterday's left overs Omelette also rubbery and filling ( meat and prawns) very tough.
lynnmY5663DO . 2023-08-17
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Booked a collection online informed 20:00 time. When I arrived told they had not received order. Told them I had confirmation reply and an order number. A lady then came out from the kitchen looked on computer and obviously found my order then asked for the money then went off to cook the food no apology no nothing. Then a 20 minute wait handed the food with a lame sorry. To add insult to injury the lemon chicken was dry and not worth the wait.
Chris M . 2023-06-06
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Tried the set meal for three and it proved to be one of the best Chinese meals I have ever tasted. Service and home delivery to the wilds was excellent and with a smile. We are just deciding whether to eat the left overs for lunch or make a whole second meal, such was the quantity.
jlmh46 . 2022-11-05
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Food arrived 30 minutes late and was stone cold. I rang straight away to complain as very disappointed and the woman on the phone was very unapologetic and rude. Food after blasted in microwave was bland, meat tough and not worth the bother. Would not recommend at all. If there was a choice to give zero stars or minus would have chosen that!
juliey1yeates . 2020-12-12
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I’ve eaten Chinese Take out from them twice this week. On both occasions, the meals were ready in 20 mins, tasty and good value. I particularly loved the beef chow mien and crispy chili beef.
318lja . 2020-02-22
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This is actually a very good takeaway... well-cooked food... plenty of meat in the dishes... vegetables in dishes not too overcooked. I suspect the previous 1-star rating is more about frustration around home delivery than the quality of the food.
Fredd111 . 2020-02-22
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Took the takeaway over 1.5 hours to get food to us only 2 miles away. When phoned to ask on the status of the order, and to ask if anything could be done on the price thanks to the huge delay the staff were not only rude but also lied about being the 'only Chinese in the area'. First impressions mean everything, and as such we will not be ordering from here again.
Warren S . 2018-12-15
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118 Opinions
Having used Riverside regularly for over 40 years under different ownerships I was left disgusted this evening when I went to collect our pre-ordered takeaway, I waited at the hatch with my bank card in full view, the young lady behind the counter served everyone around me then totally ignored my self before walking back into the kitchen. I held my card up to her to indicate that I was waiting to be served but was still ignored. The final straw was when another customer came in and she immediately went to serve them and carried on ignoring me. I told her quite clearly to forget our order, she tried to apologise and make out that she hadn't realised that I was waiting but that was a feeble excuse having stood at the hatch for 10 minutes with my bank card in full view of her. The sad thing is that the food from Riverside is usually of an excellent quality and there is plenty of it - but if they wish to retain custom then their standard of customer service needs to greatly improve, locals talk to locals and Riverside would do well to remember that.
17 Opinions
Excellent tasting food and good customer service. Very tasty and delicious, well worth the wait. Definitely recommend.
191 Opinions
The lady up front is RUDE. Eat elsewhere they don’t deserve to be in this shopping center with their attitudes. Don’t order online they won’t cook it until you arrive. And you have to pay for condiments for you RICE
339 Opinions
Don't waste your time. Just Eat said they were open, as did Google and their own Website. Placed an order and after waiting ages tried calling. No Answer. I found that I could message them on Facebook and was told that they were closed. After they had accepted my order. Just say you're closed!