China Panda in Broxbourne

I've ordered regularly here through deliveroo since early 2024 and I've never had a complaint. Food has come hot and its been super tasty!

Always been on time & tasty. Even when you order a small order you get a cookie and prawn crackers.

WORST TAKEAWAY EVER NEVER EVER ORDER FROM HERE YOU WILL GET FOOD POISONING 🤮🤮🤮

Kept me informed, gave me cutlery, delivery and food is great. Staying at the Marriott Hotel got my food at a decent time before England game. It’s Coming home

The worst food ever! I ordered here a few weeks back from uber eats. Spent almost £50 and the entire dishes were tasteless. Not only that I ordered sweet and sour chicken balls and it arrived without the sauce. When I called them they said when I call next time and order 'they'll sort something for me'.. sorry but there will never be a next time!!! Also had to wait 2hrs for my food. Absolutely diabolical place the worst In the area!

The food wasn't great, looking forward to a nice meal instead I got a Luke warm meal. The crabmeat soup had no flavour and to top it off, as soon as the food hit my stomach, I hadn't been feeling great. The next day - today, in mad pain. 😢

Just called to make an order. Was told it will be about an hour due to traffic which is fine. Was then told if I wanted to pay buy card I would have to wait an additional 45 mins on top of the hour. Very bad service.

Worst place I’ve ever ordered from chicken was cold a chewy chips were cold and hard don’t order from here waste of money and horrible food and took ages to come

I don’t ever leave reviews on places but feel like I should here to save people their money and time! I don’t want to come across patronising or mean either. We used to order from here whenever we wanted a Chinese takeaway and never had an issue. Only the last 2 times we have ordered from here has been horrible. The first time was just after Christmas we did quite a big order and spent almost £80. The delivery took over 2 hours and when it finally arrived we had food missing. When we rang back up to ask where our food was they said it will be sorted and with us within half an hour. An hour went by and when we rang up again they said we weren’t ‘priority’. So we ended up having to drive there ourselves to receive the rest of our order. The second time when we ordered just tonight we ordered at 7:40pm. The food didn’t get to us until 9:30pm. During this time we rang to ask where our order was. I was put on hold so they could check where the driver was, I was put on hold for over 5mins and then it cut out on us. Finally they said 10 minutes away and it took another half an hour. When it finally got delivered our food was stone cold, soggy just overall disgusting. They don’t seem to really care much. Save your money people x

I recently ordered from a China restaurant using Uber Eats and tried their beef in black bean sauce. The meal was not too bad, but it wasn't outstanding either (meat was overcooked I think). Sauce tastes nice. The packaging was quite good. However, our order arrived a bit later than expected.

DO NOT ORDER FROM THIS PLACE UNDER ANY CIRCUMSTANCE!! The service this place provides is absolutely DISGUSTING! Firstly my food took over an hour and 45 minutes to arrive Secondly they did not bring all of my food Thirdly after speaking to them twice they REFUSED to bring the rest of our order to us. To top this all off they called me childish for demanding the rest of my order (which cost over £40) and they then hung up on me. SHAMEFUL & SHOULD BE SHUT DOWN!

NEVER NEVER EVER BUY FOOD HERE! DISGUSTING IN EVERY WAY IMAGINABLE. Customer service is even WORSE than the food if that's even possible!!! They need to be SHUT DOWN 👎👎👎. They didn't send our full order out (after we had already waited over an hour for) and insulted us over the phone, were very aggressive when we rang to complain and then they hung up on us! Can't reiterate enough NEVER EVER BUY FROM THEM!!!!!

I made an order over Uber eats with this restaurant and they were absolutely terrible. The delivery was over 2 hours late. I called to make a complaint and was promised 2 portions of duck and pancakes. When the order arrived they gave us the pancakes alone and also left the sauce that was supposed to be with another one of our orders. I called them back to rectify the issue and was called “childish” and even after that the operator hung up the phone. I’m appalled at the attitude and outright horrible management of this restaurant. I demanded my money be returned and won’t stop until I get my compensation.

Date: 27.12.23. Absolutely horrendous service. Food arrived almost 2hs after ordering. Most of the food we ordered did not arrive. I called to complain and they were so unhelpful claiming that they were BUSY!!!!! . Will never buy from these people again and l strongly advise people not to buy food from these people.

The worst service ever! Staff were abusive over the phone, as the order took over 1.5 hours, and the order totally wrong! They should not be running a business!!!

Avoid this place its not worth it waste of time.

My first time ordering and I was sceptical due to the reviews but honestly the food was great! Very hot and fresh and arrived way before the estimated delivery time. Can’t wait to order again

Delicious food...and Amber was so kind and so amazing. Thank you so so much. What a lovely experience... Highly recommend this place. 5 🌟 ❤️

Waited 4 hours for my food for them to close an still not have the decency to cancel. Won't be ordering from there again

The thing is, delivery might be late sometimes BUT the food is always 100/10! My favs are aromatic duck with pancakes, king prawn fried rice, crispy shredded chicken but everything I have is always worth the wait and always yummy!

Best chinese take away around waltham abbey / waltham cross definetely reccomend

A dismal place , wish I had read reviews before ordering.what I find amazing is how Just Eat continues to deal with these people , no respect

My first time ordering and was very happy. There aren’t many good Chinese locally so i’m glad I gave them a try. The food was fresh, tasty, not stingy with the portion size and the delivery was quick and the driver friendly. And I’m a fussy person, ignore the negative reviews!

All I ordered was 3 things......yet for some reason only 2 were delivered, how its possible to mess up such a simple order is quite surprising + the fact that what was delivered was not even good surprises me even more. If you are not able to do the bare minimum to cater to your customers you might as well just shut down :(

Shame you can't give 0's on the ratings. Absolute shitte food. Customer service is even worse

I would give 0 stars if I could. Ordered a meal for 2 people, hours later and still nothing arrived. Called the restaurant, allegedly the driver has left with our order 50 minutes ago, we are an 10 minute drive away. Our order did not arrive. Will not be using this restaurant again. Appalling service, especially for how expensive the food is.

Terrible place, gets orders wrong and then shouts at customers

Ordered a soup and chicken balls, when the order arrived the soup was in the bottom of the bag!

If I could give 0 stars I would I paid £43 for items to be missing I called the shop they was so rude they admitted they messed my order up and the sent it out knowing it was wrong. I’d never recommend this place to anybody disgusting food and disgusting service.

Worst meal ever. Chicken satay over cooked, sauce was like glue, Pancake rolls burnt, they forgot one of the dishes. Prawn crackers were stale. I wouldn’t even give it one star. Never again.

The food is very good, with friendly staff. We have tried others but always go back. Will always recommend.

Order food though delivery roo it was later cold and wrong BUT NO ONE IS INTERESTED WOULD DEFINITELY NOT USE AGAIN ESPECIALLY AT THE PRICE I PAYED

Surprised they don't have good reviews. The food is absolutely delicious. The portions are amazing such good value for money. Chinese in general always takes a while to be delivered. But we are never disappointed at allll. Don't not go based on bad reviews. Try it for yourself.

Best Chinese Takeaway in Broxbourne!

URGENT! PLEASE DO NOT ORDER FROM HERE!!!

Ordered on Uber eats - Never received my food. Disputed the transaction- never order from this place they keep you waiting for ages and cut the phone off when you call. Don’t order from here, ordered at 5:48pm, called at 6:35pm still no food. It’s 8pm now and no food had to order KFC. Disputed the transaction and hopefully I will receive a refund. UPDATE: Uber eats refunded me - NEVER EVER order from here! Another update: keep in mind I ordered at 5:48 pm… it’s now 9:22pm and the food has arrived. I feel put off now but luckily I received a refund.

Scammers Bad food, refusing to refund or to answer the phone

Been waiting 2 hours for food rang them up and all I got was ah I couldn't even tell you we are so busy so I can't know where your food is ..... no wonder the reviews are so bad place is a joke

Food is very disgusting only found 2 pieces of egg in my egg fried rice and driver is very rude

Do not EVER, EVER order from this despicable place. I ordered off of Uber eats and instead of receiving what was written in the app I received about half the amount of starters. Not only did I not get what I ordered but it arrived an hour and a half late and lukewarm. I called the restaurant and a disgustingly rude lady answered, telling me she’d hang up, constantly interrupting me, calling me stupid - and then eventually following through and hanging up. If you respect yourself, don’t order from here. The food was mid anyway. My advice? Go out of business. I wish nothing but the worst on your establishment. It angers me to think that you survived COVID while good restaurants haven’t. 👍🏽

such a disgusting restaurant, I ever seen in my life I will never ever buy from this restaurant again very disgusting The food was very greasy and it was overcooked delivery took over an hour to arrive. Arrived very cold. I had to microwave The food was very greasy and it was overcooked delivery took over an hour to arrive. I don't understand how they are still selling food. Can Enfield council go and check on them. Food hygiene is very poor. It looks like a quality of the food is very poor, nothing traditional #EnfieldCouncilFoodHygiene #EnfieldCouncilFood please cheak on this people

One of the worst Chinese restaurant to buy food from the chef is very rude and disrespectful. I have found bugs crawling inside his food, especially in the chicken Charmane. This restaurant is one of the most disgusting restaurant that you can ever eat food or delivery. guys be careful when you’re ordering your food. I hope this one star rating will help people not to order from this restaurant. Be very careful. The food is very greasy and is very disgusting and the customer service is very rude on the phone, I wish I could give him zero stars, but I had to choose one. I also waiting for my order over two hours and no one has delivery. This is not my first time ordering from this restaurant. The second time I ordered I found bugs crawling inside of food. i cant add photos of the bugs i found inside the food. ??? wjere can i add food

I would give 0 stars if I could. Absolutely the worse restaurant ever. We ordered chicken and vegetable chow main and received PORK ( we do not eat pork for religious reasons) . Once we called and expressed our frustration they hung up the phone and had no empathy. I should also mention the order arrived over 2 hours later and every time we called we were told “15 minutes” and we also live 5 minutes away am gobsmacked they are eve in operating as a business . If we had an allergy towards ingredients they put in that we did not want we could have seriously be poisoned. Never ever will I order here again- nor should you!!

Worst meal we have ever had - couple of things missing from order but the food was tasteless complete waste of money

Awful food. Prawn toast didn't even taste like prawn toast Very oily. The duck had a piece of plastic inside and nearly broke my boyfriends tooth. The chicken balls was stodgy and everything else was bland. Also arrived cold. Wont order again. Very disappointed. Also the duck was mostly just fat and grisly.

Do not order!! Order turned up 1 and a half late. Calling takeaway to request an update. They answered the phone and said i will find out. Phone went silent and no one spoke to me. I'm calling out for ages saying hello but no answer. I hung up the phone and tried to call back but refused to answer my calls. Food finally arrived, it was hard and cold... worst chinise takeaway I've ever ordered. I wasted 47 pound on unedible food.

worse Chinese I ever had. They delivered the wrong order. Had to get them to pick and come back with the correct order, had no taste. Weren't convinced I was eatung chicken, Very strange taste . I actually feel sick

Horrible customer customer service. I was missing one item and instead of sending it straight away the girl on the phone said “we are busy we can’t send it now”. After when I asked for a refund she said ok I will send it. When I called again after 35 minutes to check my order she just hang up the phone. I tried to call again to ask for a refund but they just hang up the phone or leave it open on the desk. Shame!!

So surprised by the negative reviews. I have ordered 3 times. Twice on justeat and once directly through website. Each time food was on time, hot, fairly priced and tasty. I had free extras every time as well like fortune cookies! This is my go to Chinese food takeaway now as all in Enfield are unacceptable quality or have a limited menu. Thank you China Panda !

Really bad experience ordered food for the family My son's food was missed when I called back I was told 15mins for them to redelivery my son's food 1hr later still been told they are waiting for driver and not sure how long it will take then they had the audacity to shut the phone on my face when I told them I wasn't happy with the service and don't even phone back to apologize. I would not recommend anyone to order food from this restaurant.

Do not order!!!!! I have ordered at 8:09 and is 10 pm and the order did not arrived. I have called them 3 times and they told me a lot of lies, at every call they said they will deliver in 20 minutes and they had another reason . I have called them until they closed at 23:10 was the last phone call to ask for my money back and surprise ! they’ve told me that I am sure that I have ordered there because they do not have any ticket with my adress and my order but every time when I have called them they were telling me that the order will come in 20 minutes for 3 h and they dis not delivered at all so they said call Uber and ask for your money back.

Terrible service. Not only did it take two hours to deliver but when it arrived there was food missing. Unable to contact restaurant as it had already closed 1hr previous. Poor.

Got given the wrong order, took over 90 mins to deliver past original delivery time. Girl on the phone was rude and couldn't give a toss. Steer clear at all costs!!

Never order from them again. I had to wait nearly 3 hours for my food and when it arrived it was cold and there's HAIR in it.

Ordered a takeaway at 5.50 and the estimated delivery was 6.40 - 7.00, at 7.10 I called the restaurant and was told that there were queues at the petrol stations and the driver would deliver our food within 10 - 15 mins, I reported this on the JustEat app and our estimated delivery was changed to 7.50 (2 hours after the order was placed). By 8.00 I had phoned several more times and the line was always busy. Got through to someone at 8.05 and was told they would need to contact the manager and call me back. 8.20 I had to phone back, shocker, and they still had no idea where our order was but was told to wait another 15 minutes. The food finally arrived at 8.30 and was stone cold. The driver said there was an accident at the roundabout, spoiler, there wasn't! So if you're happy to wait more than 2.5 hours for a takeaway that is only an 8 min drive from your house and for it to be cold when it does arrive... so you spend even more time heating it up... then order from here, but if like most people you expect your food to turn up at a reasonable time and hot, then I'd look elsewhere. The extra star was for the woman who answered the phone, she was very polite but seemed stressed out... no doubt several others calling to find out what the delays were... but did her best to help.

DO NOT ORDER FROM HERE!!! My food didn’t arrive - they clearly delivered it to the wrong address but argued they had left it on my doorstep (they hadn’t but kept insisting their driver was correct). EVENTUALLY when my second order arrived it was cold and frankly, tasted gross. Please don’t waste your money - even my dog didn’t like it and he eats anything! Rude on the fone, hung up on me twice. Didn’t want to know.

Rude and dont accept they done the wrong order twice Never will i order from them again

Just appalling - still waiting for food ordered approx 2 hours ago - have phoned 3 times now and they keep saying order is on way - wish I had read the reviews below 1st. Seem to be in a long line of people experiencing the same problem. Why do deliveroo have them on their platform? Definitely avoid - Only reason they have one star is because amazingly I can't post zero stars for the level of service they offer!!!!!!!

2hours and still waiting have taken there phone off the hook and can't get in touch to find out what's going on avoid if your hungry

They came a hour and 30 minutes late on my time food was cold also I had a bad stomach the next morning stay away duck was rock solid

AVOID!! Close down the place. 2 hours and still waiting. Called to ask, they said the driver had left… that was 30mins ago now. Tried to call the shop to cancel 20+ times and they have CLEARLY taken their phone off the hook as they are likely getting complaints left right and centre! If somehow you see this China Panda. PUT YOUR PHONE ON THE HOOK AND DEAL WITH YOUR ISSUES!! Bad business. Never ordering from here again.

I just got my order from you, and beside the fact that I got the wrong drinks, the food was not good at all, there was a chewed up chewing gum next to the food! How can this be possible?? I couldn’t even eat the food. Me and my friends are definitely not ordering again from you! Very disappointed and disgusted!

AVOID AVOID AVOID!! This place is a Joke. ordered thru just Eat and waited over 2 hours for food. Called the restaurant several times and each time staff on phone was unhelpful with poor attitude giving poor excuses. I could have flown to china and back in quicker time. Food was cold on arrival bland taste. please avoid this place like the plague

I ordered a simple takeaway through Just eat. I was told an hour and was happy to wait. After an hour and a half I rang, only to be told it was very busy. An hour later the delivery driver rang. I told him not to bother. By now, I had walked to a different takeaway, ordered a meal, had a pint while waiting and even arrived home and eaten it. I complained to just eat, which, to be very fair, immediately reimbursed my account. Good on them

Good Chinese food, friendly staff

Have ordered from here a couple of times, Constantly missing items and also burnt food, The food itself lacks a lot of flavour. I won’t be ordering food from here again.

Ordered Chicken Curry , special fried rice and dry ribs , service ok , didn't expect to have food poisoning , test done over the last few days definitely won't be using again and hopefully council shut down sorry if anyone enjoyed there meal Definitely

Great tasting food, delivered fresh and hot

Absolutely delicious Nothing bad to say at all

Food was delivered LATE!! When we rang, poor customer service and could not have the decency to apologise. Food was ok, not all that. I will not be coming back.

Will never order from you again !! Must be new owners as they now insist cash only and argue with you every time on the phone , We said we always pay by card so was told the driver will bring the card machine with them They turned up at 11pm demanding cash only then the driver and him mum started telling me I must pay cash now!!! Such a bad attitude from someone representing your business!! If this is how you treat your loyal customers then I’ll never be ordering from you again !

I ordered food at 10 to 7 it said it will be here in 40 minutes 2 hours later I range up find out where my ordere is for them to tell me they can't tell me when it is going to be delivered 35 minutes later it was delivered the food was cold and wrong food was delivered not what we asked for the curry was swimming in oil and it was that bad we couldn't eat we had to through in the bin prawn crackers was open and looked like it been eaten half empty we tried to ring up to complain they turned there phones off I recommend annot to order from here

Would give no stars if I could. When I rang at 21.04 to order a delivery I asked how long it would be and was told 40 minutes. Rang again at 22.09 to check when it would arrive and was told it would be with me in 15 minutes. Called again at 22.44 as it still had not arrived and told again it would-be 15 minutes. Food finally arrived at 22.55, nearly two hours after ordering, and barely warm. Told we have been busy. Have learned from this - never order from here again (this was first attempt at delivery always collected previously). Message to restaurant don't give out unrealistic delivery times and don't accept orders if you are too busy to deliver on time! Updates to your customers also help!

Always good food delivered well within estimated delivery times.

Bad service from the website, food was not up to usual standard

Good food. Young lad and girl on counter are a pleasure to speak to

Ordered through just eat it took them 2 hours to deliver my food. At this point the food was Luke warm when delivered. The duck was over cooked which made it chewy and the crispy bits were solid. The sweet and sour chicken Hong Kong style had the sauce which was literally just water and hardly any sauce at all. The sesame seed prawn toast was extremely greasy. Overall the food wasn’t terrible but because the delivery was soo long it made the food worse and the service is a let down which is a shame. Ordered at 18:55 expected delivery time 20:15 called at 20:30 to be told the food was ready and awaiting delivery drive which would take 20mins. Food was delivered at 21:30. To me this is not acceptable. Why take on more orders if you can’t keep up with what you have already. When asking for a small refund they literally only gave the refund for the delivery.

Used to be a good Chinese, but each time I think il try em again and give em the benefit of the dought, I end up chucking it out for the Foxes

Ordered through Just Eat. Was told our food would arrive at 7.50. Eventually arrived almost an hour late. The food was cold, items were missing. Complete waste of money. We couldn’t eat the food, it was awful. Couldn’t get through on phone to complain.

Everything is always cooked perfectly when I order from here

Great food,decent portions,good prices,nice staff...what more could you want?

Haven't tried it yet but hear it's good. Trying today

I have had a couple of issues with China Panda, twice that my order was delivered early, this may seem much if an issue but it is when it is arranged so it is ready for people when they get home from work etc Tonight's was the worst the lady driver came to my door and said I needed to pay but I had already paid and she said well they told me to collect, again unsaid I had paid and she walked back to her car saying you are so Fuc!!!!! Rude and rand them up and they must of said oh they have paid and she just drove off not even an apology . I will not be using again out of principal plus other people will know too.

Was told to avoid due to quality of food and lack of proper service. Should have listened. Ordered food that didn't come after 1hour 30minutes. I asked for my money back, but they kept promising the driver was round the corner. After three hours, they tell me they cancelled my order. If they took on more than they could handle, they should have mentioned something at 1hour 30minute mark.I would have just tried elsewhere. They kept telling me they had spoken to the driver but then told me at the end they couldn't get hold of him all night. So they lied. Terrible service and tried to cling on to my money until they were 100% sure of a no-show at the expense of me wasting my night.

Ordered a meal, the restaurant completely messed up the order. When I phoned I was told they were too busy to send a replacement. Guess I'll be ordering from someone else tonight, and every other time in the future. Custom gone. Do not order unless you aren't worried about eating what you order.

Tom yum was unspicy and bland. Prawn curry was not a curry, it was salty and greasy. The mixed vegetables and fried bean sprouts were salty, greasy, unflavoured and resembled Russian grool. To top it of. My fortune cookie never a message inside. Meh

Ordered from this lot through justeat and it's the worst place we have ever eaten from...the food was 45mins late and it was tasteless and well over priced Absolutely Rank !!!!

Best food ever and the staff are so kind

The worst service I’ve ever had. I’m a regular customer there and the employees not only gave me the wrong order but then told me that I was stuck with the food as the kitchen staff and all the cooks had gone home one hour prior to closing time. Gave them the benefit of the doubt and ordered food again and was spoken rudely on the phone when I tried to confirm the order had gone through their system, but a lady who answered the call decided to cancel my order instead. Do not order or trust this place!

Appalling customer service! Waited 1.5hrs, phoned shop to check where my food is, a very rude girl told me they've decided to not deliver to Enfield because they're too busy! But they didn't bother to phone me to let me know! And apparently it's down to me to pursue a refund via a third party! Not getting the food is one thing but the rude service was uncalled for since they're in the wrong, shame!

Just moved into the area and ordered from China Panda. Best Chinese I have had. Ordered for 14 people and food was delivered quicker than estimated time. Will definitely recommend and use again.

food is ok. No sitting area. If you are looking for a healthy meal then dont go here cos you won't find one. Their meal portion are hugh but will need a little bit less oil.

I order from here often, we often find hair in our food but me and my family often just put it aside, I was eating earlier on and found a dead bug in my egg fried rice- I called them up, and they didn’t believe me and refused to give a refund-

Ordered food for delivery through the Just Eat app. After 2.5 hrs waiting and several phone calls to the restaurant, cancelled the order and ordered pizza instead. Worst customer service ever experienced, can't honestly rate the food, as it never made it here..

Food was terrible gave me a stomach ache after eating the food. Will never go there again what a waste of money

I ordered noodles and rice plus other bits, I received noodles and noodles no rice! After my initial explosion of expletives I phoned the shop and were told they were busy and would sort it next time for me. Obviously this went down well, not! "it's my dinner and I want rice with my noodles not noodles with my noodles" to this response I was told in a rude manner they would send it but I would have to give back the extra noodles. The young lady who works there should know the customer is always right and on this occasion the customer was me! Menu binned.

Disgusting people and very poor quality food don’t waste your money. Asked before ordering the difference between satay skewers and chicken satay told it was same but not on skewers, arrived nothing like same rubber chicken in a water sauce. We ordered ribs in sauce came dry , when I called they said they would send out the bbq sauce and laughed on phone. The food was over £28 and it went in the bin . Disgusting customer service to match the food .

Apparently the driver crashed the car, two and a half hours later, still nothing. Canceled order via JustEat, never again.

Over a hours wait for delivery they said up to 30 minutes wait, Luke warm and wrong items delivered ...

Terrible costumer service delivery time expected 21.05, one hour later not here The person on the phone basically kept telling me since 21.10 that the food was already on its way, food out for one hour... terrible and cold Will not recomend to anyone