Chiktopia in Thurrock

Thank you David and Kiara !! Super customer service the food and drinks were amazing !!

No bun and the sauce had split all over the inside

Food is below average and the staff is very unprofessional. Whilst dining in the restaurant one of the waitresses pulled out an Iqos and was smoking from it in the restaurant rather than in the back where smoking is allowed which i find appalling. Sat in the front of the shop for a reason.. to not be around smoke! Awful. Also asked for a side of sour cream which is usually served in a bowl however, I got charged full price and all they did was put a spoonful on top of my food. Never going there again.

After having amazing shake shacks in the states I had high hopes but this was utterly disappointing. The burger was mushy, the cheese was weird. The only good thing was the milkshake. £47 for 2 x burgers, 2 x fries, 2 x shakes. Would have rather saved my money.

Incompetent waiter first took our order. Young Asian gentleman wearing glasses. Messed up the drinks order and the food order completely. Tried arguing over the fact I wanted to order a small portion of Mac and cheese for my elderly grandmother and said that we couldn’t. Had to have one dish re cooked as it was completely wrong.