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3.5

Based on 184 opinions finded in 1 websites

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Nº 594 in 708 in Thanet

Nº 132 of 157 Other cuisines in Thanet

CUSTOMERS TALK ABOUT DISHES WITH..cakepayoldpistachioappleladychocolatecoffeecreambeautiful
Score
OpinionsNoteTripAdvisor1843.5

comment_iconOpinions

My daughter can't have dairy or soya, I saw they had 3 vegan flavours on display so then checked with a staff member about ingredients and she was very helpful. The ice cream was really nice and it was good to have a few choices. We'll definitely go there again.

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Dawn G . 2024-08-13

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Spent quite a bit on desserts which were pretty average then orded a pot of tea. At the till we were charged extra than stated for Yorkshire decaf tea which we questioned. Apparently this business classes it as a fruit tea which is absolutely absurd. Short term gain leads to long term loss I'm afraid.

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Merlin W . 2024-08-12

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Lovely coffee served by the fantastic Amber who was very polite and knows about coffee! Great views across the bay didn’t have time for cake but the choice is awesome

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123clareyfairy . 2024-08-09

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First time we have visited Chiappini's. We have family in Thanet and was visiting Broadstairs. They reckon that the ice cream in Chiappini's is better than any where else. I can now vouch for that. I spoke with the owners and was told that they import the ice cream directly from Italy. We had teas and coffees and cakes also. The owners told me that they only bought the place just over 6 months ago and have great plans. They have introduced a wine bar/cocktails area. The owners and staff are very friendly and welcoming. They also do a loyalty card that will provide a free hot drink on the 10th purchase....we already have 7 credits! Thank you Chiappini's and we will be back when next in Broadstairs.

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Penkridge R . 2024-07-31

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We were served by Milly who was very helpful and really promoted the ice cream . She was able to advise us about all the ice creams and the shop in general .

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Tim B . 2024-07-26

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Went to Broadstairs and it was raining, so popped into this nice cafe for a coffee and cake to cheer myself up, the 2 young ladies inside were very eager to serve me as there first customer of the day. They made me feel welcome and had a chat to me, very nice coffee and a banoffe cake, which was really tastie. Its well laid out and has two ceiling lights which were very decrotive, thank you ladies you cheered me up and when I came out the rain was gone and the sun was out.

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Peter P . 2024-07-08

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A lovely spot with beautiful views of the sea, excellent service, and delicious italian pastries. Service was very friendly.

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Hampshire24 . 2024-06-26

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The most amazing customer service, the young lady with blond hair, serving us ice cream was very nice and patient helping us choosing the flavours (not like any other places in Broadstairs were customer service went down badly). Perfect summer treat! 😍

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Jurgita Navi . 2024-06-10

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We really enjoy the coffee here and the atmosphere. Always clean and tidy. Staff are friendly. Background music (sometimes Italian music) isn’t too loud so you can talk. The ice cream is tasty and there is always a great selection. Would like to see an apple flavour and a melon flavour as you don’t get them often. I think if they could staff it they could open the ice cream hatch later and serve take away hot drinks in the evening, there’s plenty of walkers about.

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TheReal_JLT . 2024-06-09

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Chiappini’s is an Italian style cafe on the top of the cliff overlooking the beach and sea at Viking Bay, Broadstairs. It is large with seating both inside and outside. There is a very large selection of ice creams, coffees, cakes and savoury snacks. The staff were pleasant and helpful and the place is Immaculately clean and well decorated.

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Pisces232 . 2024-05-29

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On a very cold and windy 1st of march It was the perfect place to stop and have a hot chocolate And warm apple pie over looking Broadstairs bay

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BARRY M . 2024-03-02

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Poor/ awkward service, ice cream not palatable and overpriced, urine all over toilet floor. Would definitely not return. To be honest, could have been easily fixed with a bit of politeness back from the staff but they were so apathetic.

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Violet T . 2024-02-16

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I thought it was a very nice spaced out cafe with lots of options to choose from . My hot chocolate was excellent and tasted lovely but took a while to cool down . There was a young lad who was very helpful making my choice and provided great service .

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Seaside53331410005 . 2023-12-19

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Brighten our day on this rainy afternoon. Lovely cakes and coffee and such happy staff. Definitely recommend

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Marie F . 2023-10-29

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Having moved to Devon 2+ years ago we return to Broadstairs regularly visiting family & always enjoy a coffee in Chiappinis once or twice during our trip. This trip saw new Management & a beautiful array of pastries! Highly recommended

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Anna D . 2023-10-12

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under new management 1st day of trading 07/10/2023 michael and lisa welcomes you all to join us at some stage

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michael h . 2023-10-08

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Terrible coffee and terrible service. I was most surprised at being allowed to order a hot drink and sit outside, only for them to immediately close and lock the cafe doors (would I have been allowed to use the toilet?) and start packing up the outdoor tables and chairs. There was no warning of this and it was 90 minutes before their Google-advertised closing time. I would have liked to sit and enjoy my coffee (had it been drinkable) looking at the view but instead I felt most unwelcome and driven away. Spend your money elsewhere.

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94lindsayr . 2023-06-15

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A bit expensive but really nice food and friendly service. A good place to visit for a treat or special occasion.

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creid14 . 2023-02-19

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I Don't believe a lot of the reviews on here. Some downright vindictive parents by the looks. Public toilets are 1 min away. Complain to the council if you dont like them rather than impose on the nearest business to use theirs. If youre not sitting at a table, paying more, why should you use the loo?.like i said, get your little sweetheart to use the public loo. Juggernaut pram owning entitled parents seem to think the world revolves around their kids. Newsflash. It doesn't. Staff today so personable and likable. Piping hot coffee. Nice selection of pastries with assorted fillings. Good hot cappuccino, milk not burnt, non dairy options for milk too, plus a great sea view. Steady stram of nice parents buying ices for kids and i observed portion sizes were ample. No complaints from me or other customers today. Wish people would stop taking a pop at local businesses, especially as the industry is on it's back. Take your prams, your kids and your moans to costa, via the public toilets.

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SimeyWimey . 2023-02-04

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We visited this evening during the Broadstairs firework event and grabbed 3 ice-creams for our kids. The portion sizes were abysmal. The two young girls serving were lovely but we politely asked if we could use the toilets for our young son and the owners rudely barked no at us! We will not be returning and I recommend you don’t bother visiting if you consider it there are much nicer places around Broadstairs for ice-cream and food!

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Lauren S . 2022-11-05

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We stopped at Chiappini's while exploring as the ice cream in their fridges in the window looked amazing with a large selection to choose from. There are tables outside over looking the beach and we were lucky enough to grab one to sit and take in view while enjoying our ice cream. The reason for the average review is none of the staff we first asked knew if any of the ice cream or sorbets they were serving where suitable for vegetarians, the girls looked absolutely clueless as to what we where asking. Luckily an older girl working there over heard and confirmed the sorbets where suitable but I can't think we where the first people to ask this so it might be useful to have a sign that says only the sorbets are suitable or train the staff on the vegetarian options. This is my only complaint, the ice cream itself was amazing, I had the salted caramel, my friends had the mint ice cream and the lemon sorbet. They also had a great selection of cakes. Definitely worth a visit.

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holidayhoney65 . 2022-08-29

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Been going here for years rather than morrelllis after today I won’t be going again! There was 3 staff working 2 young girls than were serving normal sizes Ice cream portions but we got a young lad that gave us half a scoop that didn’t even fill the cone! When I complained he just shrugged! £2.90 each for half a scoop..I will be taking my custom to Morrellis in future..I don’t like being ripped off!!! I know I should of refused to pay but I had been in the que ages for my daughter

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Yummymummy92 . 2022-07-02

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Went along with visiting relatives for morning coffee and cake. We were eating in but were told we could only have takeaway cups and plates as they had no staff to wash up. I ordered a cappuccino. What I got was a very milky, flat white, with no foam whatsoever and no chocolate on top. In face it was the worst excuse for a cappuccino I've ever been offered, and I couldn't drink it. We ordered pastries for three of us, and were told we could only have paper plates. That I could live with, but all three pastries were given to us on one plate. My partner's parents and I are not Siamese triplets I am not close enough to them to want to squish up to them and intimately all eat off the same plate. A shame, because it's the only place in Thanet that sells cannolis, although they aren't particularly good ones. Won't be returning. I've had better coffee, and more willing service, from vending machines.

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hermiag2021 . 2022-06-21

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An italian placr that burns coffee milk and sells stale canolies :( It's a real shame as otherwise the location is lovely.

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krasauskas . 2022-04-24

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Honestly if it wasn’t for my daughter loving the ice cream we would of left right away! We ordered 2 lattes which honestly were just not drinkable super hot and tasted like milk! The ice cream was great but we ordered Cannolis and I’m pretty sure they have been there since opening day! So stale and the filling was disgusting they need to read a recipe as what they classed as a Cannolis is definitely not the same will not be going again

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Inspire737842 . 2022-03-20

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My cappuccino smelt & tasted burnt. It was so full that the boiling water burnt my hands. Undrinkable, un-holdable and unpleasant unfortunately. Hopefully just a one off

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lauragA6485MK . 2022-02-26

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the young boy that served me was very attractive and very kind to me. he served everyone very swiftly but still remaining with a positive attitude towards all customers. the scoops he gave us were tremendous for the price which was £2.70. much more effective than morellis

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RachelDulbon1980 . 2021-10-30

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This cafe seems to attract a local crowd as well as tourists. Wonderful views out to sea and good quality coffee as well as ice cream and snacks.

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ChampionsLeague . 2021-10-10

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Lovely Italian ice cream parlour with outside seating overlooking the beachfront. Great choice of ice cream flavours and delicate little pastries. The pistachio was excellent. Would recommend.

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lizzyn10 . 2021-09-30

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Poor quality ice cream served by very unhelpful male member of staff grossly overpriced for what we got. Toilet was not clean. Wish I had queued at more popular parlour.

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PHE22 . 2020-10-30

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Conveniently situated at one end of the Victoria Gardens and Promenade, the day we went Chiappin's was only open for take=away drinks and ice cream. There was a good choice of ice cream flavours but the ice cream was only normal, nothing special.

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Geoff H . 2020-09-23

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£4 for two bottles of water was a rip off. I could accept that if the staff were friendly. The female staff were pleasant but the male staff member/owner was rude. Wouldn’t even allow us to use the toilet... guess manners and having to clean the toilet is asking too much. As somebody else pointed out.... he clearly doesn’t need the custom

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Zippywells . 2020-09-18

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We was very disappointed to have recommended our amazing family to Broadstairs on their first visit we also recommend them to you and was really saddened to hear they were not welcomed as we expected!!!!!In fact quite the opposite!!!The children were so disappointed to not hsve been given the chance to try the ice cream due to a Rude and unfriendly man who we assume is the owner !!!!!We won’t be returning I’m afraid !!!

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97MariannaH . 2020-08-30

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We had a terrible experience with whom we think was the owner. He was incredibly rude and as result we left without eating. Not a great start and definitely not a professional way of dealing with good paying customers. He obviously doesn't need the custom.

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bullwell . 2020-08-27

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Not adhering to cleaning in accordance with government rules. Tables not cleaned after each customer. The worst place I have visited since the relaxation of lockdown they should be reported. Our table and 2 tables near us were all disappointed at cleanliness

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583jena . 2020-07-18

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Revisited this ice cream parlour last week. The young women serving did not know how to make the sharing ice cream dish we requested so they got the owner to serve us. He was rather miserable, may be he did not think he should be lowering himself to perform such a menial task, and the dish was not presented as well as the Sorbetto did in Ramsgate.

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George23927785 . 2019-09-01

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Partner and I popped in here just for a rest and some refreshments out of the heat. Tried to avoid the delicious looking cakes just as you enter and decided on coffee for him, cold drink for me, and scones, simple enough. However the lady on the hot drinks was very abrupt, almost bit my head off when I had to go to ask whether he wanted hot or cold milk for his coffee and she was as miserable as sin, definitely not suited to customer service. Yet the lady who was at the till was lovely, the exact opposite to her colleague!! Plus, although they weren't particularly busy at the time, there was no offer of any help with my tray, despite me using a walking stick in one hand. Poor.

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Liquorice9 . 2019-08-23

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Stopped here for an ice cream and a beer during a day trip to Broadstairs. Very nice and good to be able to look over the sea while drinking and eating.

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Johntimelord . 2019-08-03

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For the ideal location and very stylish ice cream parlour, this establishment is a big let down. The ice creams can be very good, but working out what you will actually get is not so easy. Poor description, no photos and poor staff who simply dont want to help! The staff seemed more interested in packing things away, despite the fact that it was mid afternoon. After our second visit, we shall not return. What a shame.

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john e . 2019-07-20

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Visited here with the family, my cousin was over from Australia so thought we would have a coffee and treat ourselves to cake. Coffee was nice enough, I purchased a slice of Victoria sponge to take home and at £3.80 was totally overpriced. I was expecting a fab tasting cake at almost £4....it was stale as old boots, don’t think the bin even enjoyed it......steer clear, I have now found out there are much nicer cake places in Broadstairs so will definitely not be returning to this shop !

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kentfem45 . 2019-06-30

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The place overall is disgusting. The people that work there are rude, they make you feel as though you have overstayed your welcome when they want to close early! The boss has a creepy demeanour and made me and my family feel very uncomfortable too! The milkshakes tasted like cheap nesquick, yet they are advertised as thick shakes. Will definitely stick to morellis next time.

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Susan_michaels89 . 2019-06-23

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I don't normally eat ice cream but when I fancy one it has to be quickly & nice We'll all I can say about the ice cream parlour is OMG mmmmmmm delicious

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lorraine n . 2019-06-20

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Had a hot cup of cappacino with a lovely view across the beach.I must admit this was much hotter than what you get at Costa.

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Margateboy61 . 2019-06-15

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On a walk with friends visiting from U.S we thought we’d stop for an ice cream . Between us we had fererro rocher , vanilla and I had the mandarin yoghurt which was creamy and the most delicious ice cream I’ve had for ages . Yum

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DebbyJ_13 . 2019-06-05

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We visited here with family on a bank holiday Monday in May19. We had x3 (double) ice creams in cones. The ice cream was thick and creamy with no icicles and nice to eat. There seemed to be ample choice to choose from with regards to flavours during our visit. For ice cream, we would recommend and return back. During our visit, staff were pleasant and there was virtually no queue, so service was prompt.

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tripsandfood55 . 2019-06-02

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Stopped here with my wife for 2 ice cream cones in the sun. Ice cream was lovely and rich and tasty. I had pistachio and my wife had cherry. £2.50 for the smallest cone. Nice to sit outside on the terrace in the sun and watch the world pass by on a busy afternoon....

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neilt227 . 2019-06-02

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Yummy ice cream and desserts. Really nice how they have kept it in keeping with the old fashion theme of Broadstairs.

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hannahjeddm . 2019-06-01

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I took a lovely birthday walk and popped in for a tea and cake with my wife and was amazed at the view,the quality and the price.Dont waste your money up the road.This is the place to go.

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ghearsey . 2019-05-25

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Visited Broadstairs with my wife and elderly in-laws on Easter Monday. We parked less than five minutes walk from The Parade and stopped at Chiappini’s for a quick coffee. We sat outside in the sun end enjoyed the view of the beach and sea. A quick coffee turned into two coffees and also a delicious sfogliatelle each. You must try them. The cafe is perfectly located. All of the staff we helpful and attentive. And everything was spotless. Tables were cleared within seconds of customers leaving. Highly recommend. We will visit again if only to try some more of the tempting cakes and ice cream.

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MartinT1803 . 2019-05-01

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Whether it was because we visited this off season or not it felt like stepping back in to a simpler and quieter time. Loved the retro mural on the wall and even the furnishings. Great pistachio ice cream and friendly staff!

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Lynn F . 2019-01-15

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We had coffee and 2 cannoli: a white chocolate and a pistachio flavour one. They were both delicious, and the coffee good and frothy.Great view, and a little sun-trap on the 1st Jan, sitting outside. Lovely retro decor and spotlessly clean inside.

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ronir359 . 2019-01-07

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If you need gluten free options don’t bother. The only thing available is water.

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winnery26 . 2018-08-26

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We have regularly used this cafe over the years & so were confident to visit several times during the Folk Week.

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FolkTripper . 2018-08-18

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clean shop easy access to wheelchairs from the top end friendly helpful staff seats outside for people wanting to watch the sea view affordable prices and lovely food can recommend it

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Julia C . 2018-08-08

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We visited Chiappini's, in Broadstairs for an ice cream on a warm Saturday afternoon in July. We had travelled to Broadstairs specifically to see a performance at the Bandstand and was exploring the coastal areas of the town before the event. We chose to travel to Broadstairs by train wishing to avoid any potential traffic problems and parking difficulties and the mainline railway station is an easy ten minute walk from the main beach.

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Stewart C . 2018-08-01

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Went in for coffee and cake. Coffee was very poor, the cake was stale. Asked where the loo was and member of staff looked over to the owner who pulled a face and said it was out of order. I don't know why but this is a repeated complaint by reviewers, either they have a crap plumber, or just cant be bothered. The prices were high for rubbish food and attitude. Bad food is never cheap enough, it should be binned. Don't waste your time or cash. There are chain coffee shops in town, and whilst they are not local businesses they do maintain a consistant level of quality and service. AVOID.

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Tony J . 2018-07-28

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Heerlijke ijsgerechten en koffie/thee etc , vlakbij het strand. Toplocatie met uitzicht over het strand.

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Theo B . 2018-07-13

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Stopped here for a tea and coffee. Had a pastry. Husband enjoyed his but I felt my was dry. I forgive them for that because I enjoyed sitting here for a rest

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farmerswife09 . 2018-07-05

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My wife and I could not resist a tea and cake stop at Chiappini's. It was a lovely sunny day so we sat at the outside tables with our dog and admired the view of the harbour and bay. It set us up nicely prior to walking the Thanet coastal path to Margate.

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amiddletonsct . 2018-06-18

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Busiest day of the year, Hottest Bank holiday weekend recorded, 28 degrees and you want to buy an ice cream.

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SkiathosLover1 . 2018-05-08

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This place is superbly situated overlooking the sea. It is spotlessly clean. And the display of cakes is beautiful. The staff obviously pride themselves on appearance of product. Alongside the high quality. It is a credit to the area.

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Distaste . 2018-04-28

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We just had ice creams from this cafe. The cafe looked promising and we expected great Italian ice creams. The flavours ere quite dull and my amarone ice cream was just a rather dull vanilla with cherry sauce on top quite unlike the ones that I have had in Italy with whole preserved sour cherries. The ice creams were not cheap and definitely not of a quality that I had hoped for. Also the plastic disposable spoons are wasteful.

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Jackie D . 2018-04-22

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Excellent coffee and lovely chocolaty hot chocolate, nice Danish pastry, but unfortunately only draught Diet Pepsi which just doesn’t taste the same as the can or the bottle. When you are paying a reasonable price for quality coffee etc it is shame that you can’t get the same quality soft drinks.

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Dominic E . 2018-04-07

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Lovely Italian ice cream parlour and patisserie even on a very cold day.Staff were very knowledgable about their products

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Daveron123 . 2018-02-24

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Moody unapproachable manager who makes you feel very uncomfortable, over priced and not welcoming at all, you feel

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Angelprincessstar . 2017-10-26

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Popped into there today overpriced Strawberry pastry that was far from fresh, tasteless and and what can only be described as cheap imitation cream. We both left our coffees as there was an aftertaste like stale water . Coffee machines need cleaning out on a regular basis. This is the second bad experience in a row, I will not be going back much better shops along the parade. I now know why the prices are high and the quality is low there was more staff than customers got to pay the wages somehow....

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David E . 2017-10-09

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Great selection of ice creams and sundaes! They also do hot food including vegetarian. It was very popular with both visitors and locals

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Sarah C . 2017-09-27

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Stopped off here today after a day on the beach. Lovely sunny evening with lovely views of the bay. Had ice creams, coffee and cakes. All of which were excellent and couldn't be faulted. The mint choc chip ice cream was perfect! Service very good and friendly. Will definitely be back.

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Gidders3 . 2017-09-23

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We visited this ice cream parlour for the 1st time and was very impressed. We had a Chiappini Special which was great value. We had it as a 'sharer' and it was more than enough for the two of us-probably worth trying it to share...

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George23927785 . 2017-09-14

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Chiappinis serves the best ice cream in Broadstairs. Lots of flavours and all are very tasty. Situated on the seafront,nice...

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nitsab . 2017-09-09

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Wonderful pit-stop for a quick light lunch or coffee & ice cream. The best thing is getting a table outside...

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FatCatMcD . 2017-08-22

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Walked from Ramsgate to Broadstairs and fancied milk-shakes. They are excellent in Morellis but horrendous queues persuaded us to look...

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Vairey . 2017-08-14

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We stopped here for a bite to eat at lunchtime. Foccacia was very average, toasties similar and the whole thing...

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Scotty_n_Sarah . 2017-08-07

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Cuando la ciudad está lleno, es un caso de queuin para todo, sin embargo, el personal de aquí es bueno deshacerse de las colas en tiempo razonable, y el helado es tan cremosa muchas opciones

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jpradcon . 2017-08-05

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We were in Broadstairs and so we have to have an Ice Cream. We saw Chiappinis with a Que of people waiting to be served. Now if they are queing for Ice Cream, well ? We came back & there were about 3 people queing. I had a Double, a Biscuit with English Trffle ! This has got to be 1 of the Best Ice Creams I have tasted ! mmmmmmmmmmmmmm lovely.

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Roger97544 . 2017-07-28

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We stopped here briefly to get the kids an ice cream. It was a lovely day and we sat on the outside tables overlooking Broadstairs beach. It was a lovely view and the ice cream was great as well with a great selection of flavours.

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LauraNottingham . 2017-07-21

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Quite the worst cappuccino I have had anywhere. I spend at least six weeks a year in Italy and I have never had such a lousy cup. Serving a cappuccino in a mug too? Ghastly, as is the serviceCouldn't the waiting staff pick up the rubbish from under the tables when they are removing dirty cups outside? It's a disgrace to see all the used napkins etc littering the place

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Nicky J . 2017-07-17

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We visited here on the weekend and absolutely loved it ! The coffee was delicious. The decor in the cafe is brilliant and retro but I love it ! Will definitely come again !!

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jacobkings . 2017-07-03

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Very disappointing. Great location but the staff at the pastry counter were unfriendly and appeared not to care, the pastries we bought were filled with what tasted like icing sugar rather than the supposed pistachio and the barista produced a 'cappuccino' that not only contained watered down espresso (left to run through for far too long) but also then overheated the milk.

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Nick B . 2017-06-26

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This shop is nice, a bit expensive but you can sit outside in the orange chairs and enjoy the view, my wife and I love ice-creams so after looking in the window we had to have one, there is a large amount of various flavours try a few, later in the day we had a cup of coffee.

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RonGLondon . 2017-06-19

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Stopped for morning coffee and a gypsy tart- there were lots of lovely things to choose from in this cafe and plenty of people enjoying them. i had my coffee outside overlookiing the bay and in the sunshine but the cafe itself is spacious and clean.Staff were friendly and helpful and I noticed people stopping for the great selection of icecreams. It was a great spot to drin coffee, read the paper and enjoy the sights and sounds of Broadstairs. The gypsy tart was pretty damn good too

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Aussie135 . 2017-06-13

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We stopped here for ice cream cones whilst visiting Broadstairs and was served by a friendly member of staff. We ordered a rum and raisin and a mandarin yoghurt cone and although both were delicious, the rum and raisin had no raisins in it whatsoever. Very odd!!!

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Ann H . 2017-06-13

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Don't buy ice cream here,rip off...Told to go to Morrellis for ice cream,the owner was very rude not very nice person,but the girl staff were very polite,i was here today with a client who has learning disabilities and had difficulty in walking and was told to go elsewhere..

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Martin B . 2017-05-24

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Popped in for a quick cuppa and something sweet, on a fleeting visit with friends we were staying with in Birchington. Nice friendly service and very yummy cannolis.

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Jan P . 2017-05-14

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Dropped in because of the location for coffees and a bite to eat. Very sullen and disinterested (older) staff members. Here's a clue folks - if you're charging £3.50 for a latte, smile at the customers - even Costa manage that!Coffee way too hot so milk burned. Focaccia passable but pricey at £4 each (no prices until we got to the till or would have passed). Given the choices in Broadstairs best avoided!

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simonthwaites . 2017-04-17

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The coffee shop has a lovely view of Viking Bay but service is very poor and the coffee is not very good .

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Linda P . 2017-04-16

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Chiappinis is an ice-cream parlour, but also serves a range of drinks and posher-than-average cakes.I thought the hot chocolate a bit small for the price, and was disappointed to find that the scone with jam came with no cream. However, the toffee/caramel (I can't remember which) cake was nice and was no more expensive thn you'd pay at most other places. Some of their cakes seem to change from time to time. It would be pretty useful though, if they labelled them with their name and price.There is a toilet down a short corridor of it own, which means it's private. Just don't expect it to be all glossy likke the indoor seating area. Even though the toilet is not completely terrible, it's still somewhat shocking - except for the deluxe handwash.

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mr97man . 2017-04-14

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We are local, gave this a second chance today as other places packed and this was quiet. Not returning! Pastries look good but taste stale, defrosted and awful. Pleasant older staff, sullen youngsters, then while eating had a little old woman hovering waiting to clear us away. The only nice item is the coffee and ice cream. Sit outside, don't go in, cold and barren atmosphere and grotty loo. This could be so lovely it's a real shame.

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seasideliving . 2017-04-08

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Visited today and thought what a lovely place. Staff are friendly with a good range of pastries, cakes, panini and a few other bits too. Nicely decorated and kept clean too! Then I went to the one and toilet to find the uneven steps with broken tiles to tread on leading to a toilet for all with no seat. It needed a good clean too. This really let it down. Shame really.

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Johanne C . 2017-03-26

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Piece of red velvet... Stale, gypsy tart... Okish.... Victoria sponge... Hmmm dubious especially the cream. £20 for four drinks (Inc 2 'fruit shoots'.. The cheap version ones) and 3 bits of crappy cake.... Funnily enough we won't be returning...

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Stuartclam . 2017-03-12

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Not bad, bit dear for what it was.food, drink and ice cream was ok, there was three of us. seating outside.

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Mike2014 . 2017-02-15

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decent coffee and ice creamsome quick mealslucky if you can sit outside (space very limited)Italian feel (I think)

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ronn52 . 2017-02-13

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Visiting as a family on a cold, windswept weekend in February Chiappinis looked enticing, but was disappointing in so many ways that we won't be going back. The service was sullen. The toilets were out of order when my daughter needed to go, but rather than offer the use of the staff facilities or even seem even slightly apologetic we were directed to the public toilets which are quite distance away, and seemed even further in the bracing winds.The staff were mostly engaged in cleaning. Not the wiping tables down sort of cleaning, but 'proper' polishing mirrors, washing down display cases, sweeping floors stuff. It was as though we had trespassed out of hours, although we were not the only customers in there. There was no pretense at creating any positive ambiance.The building was physically cold. It was telling the the waitresses were all wearing jumpers a gillets as there was no way you could take your coat off while eating there. I don't usually stay huddled in my coat when eating out!Finally, and perhaps worst of all, the pastries we purchased were all stale. Absolutely horrible in fact.Such a shame...

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Oakington . 2017-02-12

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My husband and I were taken in by the moorish pastry bites in the window after looking at other coffee shops nearby .How disappointing. How we wished we went elsewhere after all .The chap that served us at the counter, I presume the owner, looked grumpy was quite off hand . My husband didn't order his coffee as was put off by his demeanour which was quite rude . I continued with my order but the place lacked any atmosphere and looking around other customers too but really this place just doesn't deserve the business ! We won't be returning or recommending!!

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lottyloo . 2017-01-27

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The ice cream we had was nice. The cream cake we had wasn't so good, it seemed like it was maybe left from the day before. We had a pushchair with us, which was very difficult to manoeuvre in the restaurant as the seats and tables are so close together! The overall appearance of the restaurant is in need of freshening up! Definitely including the toilet which is unisex and pretty horrid! I also used this after a member of staff had, and it stunk of smoke and body spray! Unfortunately this was after we had eaten here, if it had been before, we would've left!

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Razzle3104 . 2017-01-24

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Lovely place to stop for an ice-cream and a coffee during a sea-front walk. Good quality ice-cream with some unusual flavours to choose from. The sea-view was lovely, making it a very relaxing experience.

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Sarjj . 2017-01-08

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Best coffee I've had in ages! Lovely pastries too. Staff were friendly and helpful. A good place to watch the sea too

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Hazel J . 2016-11-27

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stopped here after visiting Bleak House. We ordered two ice creams, tiramisu and trifle. Good price and large portion. I couldn't manage all of mine and it was delicious. They had plenty of other food on offer eg sandwiches, pastries, and cakes. Tables outside overlooking Viking Bay and harbour. Nice place to stop and people watch. Cannot comment on food as we didn't eat here but ice cream delicious and staff friendly.

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caroline g . 2016-10-16

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I do have coffee and ice cream here but I always want more of something! after a walk along the beach we went in for a coffee (£5.00 for 2 coffees) but wanted toast or croissant, it always seems to me as if it is lacking something and its not cheap, especially when family come down. I think the location is perfect but they need to provide more choice.

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jill532 . 2016-10-08

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We enjoyed coffee and pastries for our elevenses. This is a very large café, kept nice & clean too. If you enjoy pastries you will have a tough time to decide which to have.

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Pearlyspencer . 2016-10-06

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