Chi Gillingham in Medway

Ordered a delivery last night the person took my card details and once he had taken my money he proceeds to tell me that delivery would be about an hour and twenty minutes because he only had one delivery. Surely it would be better practice for him to have given me that choice before taking my order, however it was delivered on time. Before ordering I asked if the meat apart from the pork was halal and was told it was. My sweet and sour soup unknown to me had pork in it. I rang to double check, same person asked the chef and said yes it had pork in it. My argument is when I’m asking about halal I’m a Muslim so surely he should have questioned my prefer for soup and asked “if I was aware there was pork in the soup”. His menu does not list the ingredients in any of the food so we are relying on him to inform us using his judgement, not calling back later in the evening as an after thought offering a replacement dish which fair play to him kind of redeems him to a degree as it was a kind gesture. My problem know is that I have a lot of food left over but can I trust this person who has told me “it’s halal” to eat what I haven’t yet opened for lunch today? It beggars belief how quickly trust can be broken!!

The food is exceptional, we have used it for years and never been disappointed. Always freshly cooked and tasty. Good competitive prices. Take away delivery is good but can wait a bit during busy times.

Good food at reasonable prices and Fast Delivery Recommended for everyone and there packaging was good

The food is extremely delicious and tasty I would like to revisit again and again if i had some chance to

Food is over an hour late, resteraunt informed us 45 minutes ago the driver had already left with our food. Still nowhere to be seen, no apology offered and the resteraunt has lied repeatedly about what we have already been told. I will amend this review if the food arrives and how good it is.

Food was tepid and greasy. Delivered an hour late after contacting the restaurant. No customer care or empathy

We ordered from here because our local Chinese was closed on Monday , it was my sons birthday, we put in a large order for 9 people, the chicken balls were disgusting and stale the crispy seaweed had hair in it , we only recieved half our order , it was not hot , by far the worse Chinese we have ever had , we were supposed to get a refund on the chicken balls and seaweed but haven’t recieved it , avoid

Wow! I was amazed by chi’s Chinese. The delivery was quick and everything was nice and warm. The whole meal was great but the ho fun was outstanding, I’ve never tasted anything quite like it. I can’t recommend chi’s enough!

Received a takeaway from Chi Chinese last week and was pleasantly surprised by the quality of the food, delivered hot and it’s clear was made with fresh ingredients. Would definitely visit again when in the area

Food and service were both 10/10 will definitely be a returning customer when I’m next in the area! Wish I could rely on my local like this.

Excellent food and service to match. Looking forward to enjoying your food again soon. Thank you for all your help.

I'm a Ho Fun fanatic and this is the best I've ever tried; it's amazing. Big fan of Chi Chinese have been using them for the best part of a decade, always 10 out of 10. Highly recommend.

Ordered with a group of friends, we all loved it and thought the food was delicious! Definitely will be going back

Have been satisfied in the past but won't go back after this wkend. The chicken balls were like rubber it was not value for money

Cancelled order after waiting 2 1/2 hours for delivery. phone three times to chase order, each time told my order was on it's way.

We ordered a Chinese Takeaway at Chi in Gillingham, Kent. Thank you Anna for treating us to a Chinese Takewaway, first for a while as most are shut in our area. We had Won Ton Soup for starters followed by spiced chilli salted spare ribs, chicken satay skewers and Mandarin style chicken wings. One of the few that were open during the COVID-19 lockdown. The service was good and was on time to when say it will be delivered. Great presentation and very tasty food. Price is reasonable too. Highly recommend for everyone to order if you love Chinese food.

Asked for vegetarian hot and sour soup bought home was prawns pork the lot inside 🤮absolutely revolting food

We waited for over 3 hours for our delivery and then got treated badly for asking for a refund when they said it would only take an hour! I get there busy but if your honest people can make a decision! Absolutely disgraceful no apologies were given either.

In that hard time for everyone that perfect Chinese is close,I do understand. On our once a week take a way we forced to order from Shi Chinese in twydall. Satay sauce was like a carry , cheap pieces of meat. And all of that in small pots.That was horrible. I really do miss Chinese from parkwood and there staff.

Ordered a takeaway on Friday night, was told 30 minute delivery and got it on time. Food was nice, never had an issue. Live local and when lazy and want it delivered always use CHI .

We decided to stop for food on our way back from London yesterday and found this place open when no other Chinese resturaunts were, we were pleasantly surprised by the warm staff, quick service and the quality of the food it was so full of flavour and still hot by the time we got home to sittingbourne, I cant recommend them enough! I will definitely be returning for another treat!

This is our local takeaway but also the best in the area. Good food hot and well priced. Staff friendly and able to place order on phone.

Normally the food is good and it was a quiet night so there’s no rush to make the food really. The food was sloppy and was not fresh at all, woke up this morning feeling really ill, not to be rude but spent all day on the toilet. It’s not my diet, I was fine before eating from here. Not ordering from here EVER AGAIN.

Ordered from here last night, was delivered in less than 10 mins which means one thing to me straight out the microwave this explains why none of it tasted fresh,the roast chicken was tough, veg chow mien (yuk) couldn’t eat it, spring roll was earthy best thing about it was the free crackers. Never again.

lovelt food polite staff always hot and delivered quick jim the owner is a great guy aleays polite and smiling

Rang through bit confusing to order but got there in the end waited 15 minutes then left to go and pick it had too wait nearly 20 minutes for food not there fault it was Friday night and you could see they were flat out busy with other orders very apologetic when served with our food got back home everything was there we ordered food very nicely cooked bit stingy with the prawn crackers otherwise lovely food would order again

Very disappointed. The food was tasteless . The special fried rice was stodgy and not a nice colour. Used to order here all the time not now.

Been using the same Chinese since I was a kid although this has changed hands a number of times. I always find the service quick and the food is lovely

We used this Chinese number times over the past few years, it's normally very nice and fresh and delivered quickly only issue we had is communication over the phone can be difficult with them trying understand your order.

Aunque vivimos a menos de 3 km del Chi, la comida llegó casi tibia, así que el tiempo fue servida, fría! Las raciones eran mucho menos que otros y la carne comprada en el especial Chow Mein era difícil de encontrar y el pollo en ajo y chili era asquerosa. Salsa de ajo más como. El llamado huevo frito arroz muestra no uso de huevo en absoluto! La primera y última vez... nos pide de Chi. La única ventaja es el conductor de la entrega fue muy cortés y servicial.

Nice food good helpful staff . Will deliver. Only just around the corner from me so food always hot. Will change or make something different to what is on the menu if you ask.

Hemos usado este para llevar durante los últimos 8 años y, aparte de los detallitos donde conseguimos nuestra orden equivocada (muy raras ocasiones) siempre un buen servicio. La comida siempre llega caliente y normalmente muy rápido. Hemos probado otros mercados pero siempre vuelvo a Chi.

Aparte de unos cuantos restaurantes chinos que me han tomado amigos chinos en los suburbios de Londres, que nunca he realmente disfrutado local de comida china... Hasta que probé la comida en Chi.

Used for first time tonight as local takeaway and very pleased with timings service quality and taste of food and still steaming hot when got home would use again

Un restaurante muy eficiente para llevar, un gran orden llamó a través y estaba cocinado en 15 minutos sin paradas de mezcla. Nos hicieron pasar más de £40 y no hay elementos Disfrútelo gratis a diferencia de otros restaurantes chinos.

Just moved to Medway in need of a family meal. Love good authentic Chinese and really enjoyed this restaurant, will definitely be re-visiting.

As my subjected states.. i changed takeaways for the better!! Chi's chinese has delivered the best chinese cuisine in the whole of medway! I ordered chicken curry, prawn chow mein, beef in black bean sauce, salt and pepper chicken wings boiled rice and special rice. This fed my whole family of 5!!! Needless do i need to say.. my family polished it all off!! To describe the food ordered in a few words: mouth watering, delicious and scrumptious!!

The roast duck noodle soup I had was very nice. My girlfriend had a mixed roast special fried rice,it was so lovely and well-worthy. And it's all only under £10

Coming back from my holiday in the far easy, i really missed the food. This is the closest thing to authentic cantonese food in Medway. Others aimed to copy but failing miserablyFriday night delivery was on time. The food was de-lish! Sweet and sour pork hk style was spot. Singapore noodles was yums!

That is the best Chinese take away my family have ever had. Portions are really big always fresh and hot and delivered very fast. My kids love it and the would it every day. People working there are very nice and helpful happy to listen your feedback. Highly reccomended to everyone.

I found this shop by online search engine. Fast delivery. Food taste very good. I would definitely recommend to the others.

I spent £32 on the foods and its fabulous! The best food I ever had in Medway. My family enjoyed the foods, especially the mandarin chicken wings. The foods come in super speedy and the delivery Man is so nice and polite. I would highly recommend to anyone who love Chinese food.

I went here only because Yeungs in the same place was closed. Wish I hadnt gone here now. I ordered Beef Curry, Boiled Rice, Beef Chow Mein and Chips in gravy. Nothing too elaborate or difficult to cook. Well I thought that was the case!. The beef curry had black beans in it and the beef pieces were so small you could have missed them mixed in with the thick curry sauce which was like mud. Boiled Rice was like eating spoonfuls of salt, it was really bad. Beef Chow Mein was actually Beef Chop Suey and was totally disgusting. Laced with salt, beansprouts were soft and sauce looked anemic. Then we get the the chips in gravy which reminded me of the left over bits of chips from the chip shop in a gravy sauce that was so thick it just fell onto the plate. This is by far the worst chinese food I have had. There are plenty of better ones around and at the same price. I will never go here again and will always go to Yeungs. If Yeungs is closed again, I would rather go hungry that go to Chi.

Always cooked fresh while you wait , friendly staff , quick service every time , never wait more than about 15 minutes for the food

I have used this Chinese for many years, but it's got steadily worse. I thought I'd give it a chance tonight and ordered and collected myself, amongst other things chicken balls, discovered once we'd dished up that they were in fact prawn balls, which my son cannot eat. Rang to complain and get refund, they said they could deliver replacement, but this would have been about an hour later and pointless, especially with cold chips and everyone else finished eating.The manager insisted he could only refund the missing item.What he should have said was "I am really sorry for your inconvenience and ruined meal, and I will refund you in full".Customer service (and food) at its worst...NEVER AGAIN

I had to take back a bbq sauce this evening. It had a consistency of water and tasted like oily water. No flavour at all. The special chowmein had nothing but pork in it. The bloke give me my money back for the sauce but he did state "that is how our sauce is ". I will no longer be ordering from here again ! Chinese takeaways are ten a penny these days and i will not be parting with any more pennies through this place.

Worst takeaway i have ever had. Ordered food to be delivered for four of our friends and i can honestly say the sauce was just like gravy bland with no taste at all. This was the same for all the dishes we ordered. I will not order from this takweaway ever again.

I judge all Chinese takeaways by how well they prepare my favs and how well they deliver. chicken balls, crispy duck, chicken chow mein, pot of curry sauce and banana fritters. All very well prepared. Possibly the best in medway I've tried so far. Delivery came after 30 mins on a Saturday which is acceptable, but what is important is that the food came hot. I shall look no further. This will be my Chinese takeaway of choice from now

Foods lovely always hot tastes great get lots for your money . Delivery driver always polite especially the woman one :)