Chez Mal Brasserie - Brighton in Brighton and Hove

Christmas Dinner.. very disappointed. Starter mediocre, mains Good..sweets poor. Service very poor although limited staff tried hard. They did not know content of meal. no welcome or directions where to get welcome drink No directions where to get coffee after meal. We were a company of 5 adults and one child. We spent a considerable amount of money. There was no small gift for the young child, and the menu was dreadful for child...a big mistake I know times are hard for the hospitality market but an events manager should have been on hand to oversee the actual event and manage any questions. I am sorry but so looking forward to this day with my family a d so badly let down. Would have been better going to either the Turkish or Italian restaurants in the marina at less than half the price.. That is definite next year's plan.

Superbly run hotel ! Brighton marina is not my first choice of stay but as we needed to be in the area was actually Perfect. We had a dog so also was great ! Great food. Lovely views. Safe area and easy to get a taxi into Brighton city centre. And free parking !!!

Great location with (amazingly) free parking which is surprising when other nearby hotels are ripping customers off £25-£35 a night for parking. Rooms are clean, great view if you have sea view.

We were gifted a beautiful meal at this wonderful place , never been here before but we will definitely be going back . The food was absolutely 1st class , the roast dinner was the best I'd ever had , to be fair all of it was gorgeous. We had a wonderful view of the marina , staff super professional very polite and kind nothing was to much trouble. Can't wait to go back again 😁 I want to thank the wonderful staff for looking after us, it was perfect 🙏

Great place to stay. Lovely rooms, nice bar and staff were really accommodating.

Excellent, well maintained rooms in a fantastic location.

Nice clean room. Plenty of space and the bed was huge!

Everything was amazing, a beautiful experience.

Nice location and free parking. Good for Brighton! Plenty of places to have something to eat and drink nearby. Room was spacious with a balcony and nice view. The fridge did not work we reported this but no one came to sort this. Thought the cooked breakfast was underwhelming and tasteless for £23

Directions from the carpark arent great

Beautiful and spacious modern rooms with great shower. Terrace overlooking the marina. Free parking in the marina car park nearby. Friendly service. Restaurant nearby. The bus to the center of Brighton stops 100 meters from the hotel.

Oh, Malmaison Brighton Marina, where do I even start? With a marina view promising a blend of chic and charm, I was all set for a stylish stay. But, in reality, it felt a bit more like the travel equivalent of expecting Concorde and being handed a hang glider! First, the practicalities: parked in the multi-storey car park, a quick five-minute stroll brings you to the hotel’s rather mysterious entrance—tucked right behind Pizza Express. As a former First Class cabin crew, I know a thing or two about entrances, and let’s just say this one wasn’t setting the tone for an impressive arrival. Our journey upstairs began with a painfully slow lift, so much so that we actually opted to take the stairs to the second-floor reception. Once there, we were greeted by, shall I say, a character behind the desk. He was polite but gave off all the warmth of an AI chatbot. Eyes down, monotone delivery, a string of perfectly rehearsed lines—tick, tick, tick. I half-expected him to ask me to “Press 1 for check-in” by the time he finished his spiel. The room itself was a masterclass in making-do. A double bed was squeezed in with barely enough room to shimmy around, and while the décor aimed for chic, it felt more like camouflage to hide budget basics. Now, let me tell you, the bed had this oversized base—a padded wooden thing that jutted out farther than the mattress and duvet. Navigating that in the dark for a bathroom run, I clonked my leg. Hard. Not quite the soothing night I had in mind! One thing you don’t expect to find in a £216-a-night room is a door ajar to a shared balcony—a detail we only noticed after a breezy surprise in the night. Turns out, the balcony door had been open the entire time, inviting in the Brighton elements, as well as potentially a guest or two. It was an unsettling detail, knowing our personal items had been exposed to whoever might be on the other side of that balcony. In the morning, I gave the coffee machine a go. An easy task, or so I thought. Not here. The cups were so small, they overflowed with each coffee attempt, which made it all feel a bit slapdash. Brighton’s Malmaison is a far cry from its Manchester counterpart—a city Mal experience that has all the polish, style, and genuine four-star luxury you’d expect. Brighton’s version, however, felt like a distant cousin that’s more three-star than anything else. For £216 a night, you’d expect more than a slow lift, moody décor, and a stay that lacks the finesse Malmaison’s reputation usually promises.

We ate here, great food good atmosphere

Lovely hotel, nice bar, nice feed. Room was really nice and great for what I needed. Bit out of the way from the town centre but no big problem for me.

Brilliant stay! Love Brighton + the vibrancy of the city, first time staying here + enjoyed the relaxed vibe of being just outside the centre. (You can walk along the sea front to town or catch a bus/taxi/uber ) All the staff were so friendly + helpful, great rooms and delicious food - great cocktails too!

Best vodka martini I’ve had in ages

Superb food, polite knowledgeable staff, beautiful location, easy parking, very clean rooms and a warm welcome! Thank you to you all!

Much better than a lot of reviews. Staff were friendly and helpful. Room was clean and comfortable. A small point but you can tell a decent hotel by its towels and these were big and soft, much better than a number of 5 star hotels we've stayed in!

Room was a but on the small size but spotlessly clean. Bathroom shower was spotless. Staff friendly and helpful. Had a lovely couple of days just wish we could of stayed longer. Great place.🙃🙂

I haven't stayed here but I have been for a drink and seems like a nice place

Beautiful rooms, so clean and comfy. The food was fantastic as well

A nice hotel in a good location. A little pricey for what you get, but I guess being in the marina, there's a premium to pay. The free car parking is a bonus. Rooms comfortable. Bar disappointing, selling draught beer in Schooners as opposed to pints. As a beer drinker, I did not like this at all. 2/3 of a pint and being charged near enough what a pint should cost ! This is the UK, and our standard measure is a pint ! Another disappointment was the breakfast. I had the Full English, my partner, the Eggs Benedict. Neither were great, and for the cost, I'd recommend giving it a miss and instead, to nip across the boardwalk to Wetherspoons and have a comparable breakfast for half the money.

Me and a mate stayed for one evening and we really couldn't fault a single thing. The hotel itself is lovely. It's really modern, with a cosy bar with an outdoor terrace with a lovely view of the marina. We had a spacious and well equipped room that was immaculate. The staff were extremely welcoming and friendly. They had happy hour at the bar, too, which was an added bonus 🍻 the only slight negative was finding the place. It's pretty confusing knowing where to park and how to find the entrance, so we ended up having to ask people for directions for the car park and the hotel entrance, but that was genuinely the only very small issue we had. Will definitely stay again!

Great place to eat or drink on the terrace. Great staff always nice and work very hard so please tip them.

To be honest it was a lot of money for the room... The whole place was a little shabby and tired 😩

We expected it to be better than it was from reviews and images we'd seen. We were a little disappointed when we arrived. Parking was an issue to begin with as its in a nearby multi story carpark, not signed and there's a big sign saying "Maximum of 4 hours" that was 'just left by the council'. Our room was quite small and the balcony had just enough room for 2 mismatched chairs, one being plastic, the other metal, but with no cushions and a bit of rust coming through the paint. Trim was coming away from the windows and where it had been painted in the past, it hadn't been cleaned up afterwards very well. The carpet had stains that looked like the metal chair had been brought inside and rust had left marks. We chose not to eat at the hotel as there are plenty of places nearby, but we did go to the hotel bar. I ordered a couple of drinks that would be brought to us on the terrace. After 15 minutes I went back to see where they were, to be rudely told "I did tell you I had a couple of drinks to make before yours!". If it takes that long to make 2 espresso martinis before our drink that tasted as though it came out of a box arrived, maybe some bar training is required, as well as 'how to speak to customers respectfully'. We paid an extra supplement because we had a small dog with us. A bed was provided, as well as bowls and an unexpected bag with treats, waste bags and a ball. Although a kind gesture, the ball was brittle and pieces broke off it within a few minutes. Luckily we spotted this and put it in the bin. Sadly not the greatest experience and we'd choose to stay elsewhere in the future.

Clean room, very good sleep and excellent food! In one word: lovely

The description ‘super deluxe’ needs re evaluation. Stayed at this hotel when it was called The marina hotel a few times it was lovely, since changing to Malmaison it’s dark, gloomy, rooms are on par to premier in - sadly won’t be retuning

Located direct by the marina, the exterior does it no justice. Has a beautiful and the interior with amazing staff, the view from my room was beautiful. the dinner was tasty and made to request, breakfast was delicious with a lot of cold options. Sadly only one functional lift which was damn slow and frustrating.

Amazing location overlooking the Marina and offers free parking. Connor very kindly upgraded my room which was extremely comfortable and had fabulous views plus shared balcony. Thank you to everyone who made my stay at Malmaison truly unforgettable. Can highly recommend.

Excellent location, huge multistorey parking available within a few metres, friendly helpful staff (the receptionist happily helped me with a quiet place to pray), waiters were professional and the food was nice.

Good value but always seem to be short of something

I'm truly shocked at all the positive reviews this hotel receives. The rooms are awful for the price you pay and half of them were flooded with sewage due to terrible plumbing. The service for the most part is poor. Most people who work there clearly don't care about the customer experience. There's also clearly a lack of staff so they're probably being overworked. The only thing they have going for it is the fact that it's on the marina, so lovely views. Though the balconies don't really get cleaned often so your more likely to enjoy your morning coffee with a great view and some bird crap on the floor next to you that's been there for weeks. An honestly poor hotel for the money you pay.

Recently stayed for business. Really comfortable stay, staff were great, and the rooms were quiet and clean. Management Feedback: Slight issue with finding the hotel itself, it’s not very clear and took us a while to find the entrance and check in desk. I think directions could be clearer and we bumped into a few fellow guests having the same issue.

Stayed there for a night. It's a little way from the town centre but the bus services are frequent and cheap. You can park for free in the marina car park. The room was lovely and clean, staff were fantastic and the breakfast was wonderful. Great place to stay and we will be coming back in the summer.

Really nice hotel and in a great location. The breakfast was really good, the only downside was there was a dog in a room near us that barked for about an hour .

Stayed here for 3 nights on the 18th March..it is a lovely hotel our room with balcony was huge with view of the marina.. with a nice size walk in shower superking bed black out curtains fridge and all the necessities you need with it ..staff where very friendly and looked after us ..location perfect for everything you need with plenty to do ..car parking even though multi story carpark security was around 24/7 so car was safe ..wouldn't certainly stay again ..thank you to Malmaison and all the staff at Brighton Marina

Great hotel. Difficult to find. A bit of a room factory. Air con did not work. But brilliant location comfortable bed and excellent rom facilities.

Nice room, but very dark. Very clean and all staff our lovely other than the two receptionists that were working the night of 04/03/2024 me and my mum went for a dinner which was pre paid for including the hotel , however the two receptionists tried to charge us 500 pounds which was even more than the hotel itself! When i tried to ask them where this bill has came from “oh im not sure, but you owe a lot but you will just have to sort it out with the manager “ no professionalism and just letting there guests go to bed for the night stressing out they have a 500 pound bill out of no where to be paid! Also they were very rude and need better training manners dont cost nothing either. However manager did sorted it all out in the morning when checking out without no fuss and was also baffled as much as us why they said the previous night before

Little bit disappointed for the price you pay,ad not cheap,think it needs a revamp as carpet worn in corridor approaching room.

Never stayed here, only eaten in the bar and restaurant, food is very good quality and fair prices.

I stayed at the hotel for one night in feb 24 and my stay was excellent. Brilliant and helpful staff, amazing rooms with the perfect view of the marina.

From check in to check out my experience of the Malmaison was fantastic. 5 stars plus. Cleanliness, amenities, staff, all on point and couldn’t be faulted. Very happy with my stay and the Malmaison will definitely be my hotel of choice

Really lovely hotel and restaurant overlooking the Brighton Marina . Gorgeous views at the front over all the boats and sea beyond . Restaurant is amazing and gorgeous ambience and most delicious food ! Also terracing to enjoy in the summer. Many thanks.

Back after 10 years and happy to experience it as good as it was the first time. I can highly recommend the deluxe seaview rooms which we combined (kids/parents). Our dog was welcomed with treats and received his own bed in the room! Absolutely perfect

Fantastic stay great staff beautiful atmosphere I will definitely return

We went to Mal Mason for afternoon tea for my wife's birthday. We were looked after by Michelle (spelling may be wrong) and she was great! We had our two kids with us who we felt would not enjoy the afternoon tea and instead got them a little lunch to have and they shared our sweet treats. Michelle was very attentive and made sure that we didn't run out of drinks. The food was great and we really enjoyed our time and will definitely be returning.

Fantastic place. Great food. Very kind and helpful staff. Clean and tidy.

Good size rooms,good breakfast,Chelsea on reception was very friendly and welcoming