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3.8

Based on 25 opinions finded in 1 websites

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Nº 361 in 477 in Wealden

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle253.8

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Super slow service, incompetent staff

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An . 2024-07-26

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The café has beautiful outdoor dining, located directly at the castle. The service was very friendly and attentive. Unfortunately, the coffee from the portafilter machine wasn't that good and the paninis, although freshly prepared, were simple. We sat outside and enjoyed the view and the atmosphere of the castle.

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Carina Weil . 2024-07-21

MORE AT Google

Wonderful place, patient, friendly staff, with knowledge of food and vegan options. The coffee was delish and very well made. Try the paninis for an airy delucious bread, very well made and reasonable price.

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Sara Ratcliffe . 2024-07-08

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Now that Geo's have taken over the coffee is now excellent. Great flat white and Frappé. Cake was also yummy 😋

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Puppy Dog . 2024-06-22

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A Brew-Tea-Ful Location with a Tea-Licious Menu! Service was usually friendly, sometimes dismissive. Outdoor seating is very unique; with beautiful natural lighting under chestnut trees and peacocks strutting around, there’s nothing like it. Their desserts are quite yummy and not too expensive. The scones are pretty good but on the dry side, and the iced coffee is absolutely delicious!! They have many coffee syrup flavours (although I would prefer if they were listed) and the brewed coffee is good quality. Their crockery is a pink toile pattern, absolutely adorable. Overall, I would recommend you visit Chestnut’s after touring the castle - it’s the perfect spot for an afternoon tea.

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Maddie . 2024-03-07

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The cream tea was superb, the other items can be improved on

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rakhi m . 2023-10-17

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Great atmosphere, super friendly stuff. Amazing place to relax after hours of walking around the gardens . We ordered a cream tea , which was very nice and beautifully served.

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Marta Skorubska . 2023-09-06

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Disappointing. Overpriced food which was in any event rather underwhelming. Captive market and clearly exploiting the lack of compensation.

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mikecoller . 2023-07-20

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Excellent Americano coffee and delicious sausage rolls.

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Mike Lewis . 2023-06-23

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Cafe at the beautiful Herstmonceux Castle. The vegan options were limited to a vegan sausage roll or a vegan cake/slice. The jacket potato with cheese & beans was vegan if you didn't have the cheese, or dressing on the side salad. I had the jacket potato, but they forgot the dairy-free spread, so quite dry & bland

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David Holmes . 2023-05-27

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Small on-site cafe selling a small range of items including some vegan and gluten free options. Some seating indoors but more outside. We asked if it was possible to warm up a sausage roll but were informed that it wasn't possible.

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Mark . 2022-08-27

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Abysmal. We chose afternoon tea for two. No freshly made finger sandwiches as advertised, just pick from the pathetic selection of two prepackaged sandwiches, tuna or BLT. The scones were dry and unappetising. No hot food as advertised. No thought for dietary requirements of any kind. No sign to say what's in the kids meal box. We ordered a muffin each for an extra treat, part way through unwrapping mine I realised it wasn't what I asked for and took it back, the girl on the counter put it straight back onto display half unwrapped! Young kids working there seemingly on their own, in need of better training and supervision. No fresh food, sad that with a full working kitchen, not even the sandwiches were made on premises. What we hoped was going to be a lovely treat in the gorgeous surroundings turned out to be a real disappointment.

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Gem Jones . 2022-08-03

MORE AT Google

Very few sandwiches available at 11am. Very little available at 1pm and no vegetarian or gluten free options left so one of our party had to go without. Staff seemed unhappy making service a less than pleasurable experience. Not asked if we wanted to eat and drink inside or outside so not given the option of a takeaway cup. Our cream tea was very disappointing for two of our party who are gluten intolerant. Rather than a gluten free scone they were given chocolate brownies without any cream. Suggest a bit more thought about this needed. Also being more accommodating with parties when it's raining outside and there isn't enough seating inside rather than telling us off for bringing the outside chairs inside and telling us to take them out again meaning some of our party had to eat standing up. When asked if an umbrella could be put up a rather sharp 'we'll have to get security to do that' was received. What should have been an enjoyable experience was spoilt somewhat by these things.

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Amanda Jane . 2022-08-02

MORE AT Google

Really great little cafe to have a coffee, ice cream, cake, cream tea or snack either inside or out. Limited seating outside in shade on a blazing day. Very nice if you can get to sit outside next to the castle and a view to the grounds. The prices are really good, especially for a tourist attraction. Perhaps they keep the prices low for the benefit of the students who study at the castle. The Flat White was excellent, but could have benefitted from being a bit warmer.

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Greg T . 2022-07-21

MORE AT Google

Herstmonceux Castle cafe is wheelchair accessible. Good quality sandwiches and paninis. Cream teas. Spacious outside seating area too. Helpful staff.

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Frank S . 2022-07-06

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Just as a warning to walkers, this is NOT available without purchase of a ticket to Herstmonceux.

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Olly Sullivan . 2022-04-02

MORE AT Google

Love going here for afternoon tea and doing work while studying at the castle.

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Jaime Fok . 2022-03-21

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Half menu items unavailable, server was unhelpful and rude, panninis took ages to arrive.

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John Hawkes . 2021-10-23

MORE AT Google

Mozna napic sie dobrej kawy z ciastkiem I odpoczac podczas zwiedzania zamku .

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Adam Andrzejewski . 2019-08-11

MORE AT Google

Menší občerstvení hned vedle hradu. Vedle také toalety zdarma a turistické centrum.

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Jiří Hübner . 2019-06-23

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Lovely staff, and amazing portions of cheese for the ploughman's lunch - - a great stop on the 1066 Country Walk

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Rebecca Sangster-Kelly . 2018-10-30

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