Chennai Dosa Artisanz in Woking

This used to be an excellent restaurant but seems to have problems. A few weeks before this visit it was unexpectedly closed when it was supposed to be open. On the evening we did go it was very quiet. We ordered a bottle of white wine. It was served at room tepertaure so we asked for a chilled one. They said they didn't have that particular wine chilled but they did have another. When that arrived it was chilled but it had already been opened with at least a couple of glasses taken out. We asked for a chilled unopened bottle of anything they had which eventually arrived but they made us feel we were being unreasonable when we were only asking for someting any restaurant would serve automatically. The food was OK, but nothing like as good as it has been in the past. When we came to pay they asked for cash not credit card. We said we wanted to pay by credit card and so we were asked if we could pay part of the bill with cash. We declined but this isn't good. Altogether a very disappointing evening.

Closed down on the 18th July! Bailiffs called in. Shame…such great food. I think it’s downfall was its location.

Not authentic, kothu parota was made like Asian noodles. Most of menu was not available. Bad table service too, Had to wait 30min for 2nd dish and dry my hands. Wasn’t even asked for a drink and understaffed. Shouting and running kids with no babysitter was annoying ambience. Parking is not easy. It is also expensive.

Food is good but there are lots of options in the menu which are never available. Hence highly recommend the management yo change the menu for the correct reflection of the menu.

Food was DELIGHTFUL! The spices & flavours of each dish opened up a new appreciation for South Eastern cuisine! I did wait 17 minutes for my drink & we asked for water which we didn't get, we also got a rice we didn't order & was missing our bread which came eventually, but we sincerely cannot knock the quality of cooking & we're all very impressed with our choices! Definitely go for what Southern Indian cuisine is famous for, the 'Dosa' was incredible! The way the onions bhajis (pictured) were prepared (not shredded like the kinds previously experienced) was my new favourite way to eat them! Seriously you're in for a treat, just check your food before you leave if you're getting a takeaway....with alcohol it was £35pp. VEGANS beware some dishes come with yoghurt so ask without....probably have to reiterate that point too!

came for an early dinner. starters came after the mains, waited an hour before the mains even came. not good considering it’s meant to be good…. food tastes alright though.

After accepting the order. Restaurant called and said 3 biryani dish is not available and gave alternatives less than paid price. Delivered very late than time frame which just eat said they will deliver. Very unhappy with my order today

Almost close to South Indian food. Closest place in Guildford to get great food.

order was never delivered to the destination address.

Fourth time in a row this restaurant has tricked us by doing some mess up or the other. First two times they delivered it late, third time left the food in some other house and today it was even more funny! Today the app showed they’ve delivered the food but as I didn’t see any delivery person I call the restaurant. They said it’s being delivered . After waiting for 20 more minutes, I reported this delay in the app. The app status got suddenly changed from enjoy the food to being delivered.

Nice South indian, authentic food taste.

Great variety of food! And the taste and quality of the food is very, very good! The ambience is very nice as well. The seating is spacious and comfortable. The service is top notch. Enjoyed it!

I ordered for a thumps up and received a diet coke which i hate the most. if you do not have what the customer has ordered at least have some sense to call the customer to verify. you dont decide what the customer has to drink or eat, BAD work. Also i order a Prawn sukka which means it has to be dry, but what i received is absolutely soggy and so chewy, if your chef dosent know how to make some dishes dont bother adding it to the menu. I am very disappointed and dissatisfied with the food and the choices made by the restaurant for me.

We want to eat inside but they have no parking they showed us their park 5 min away from restaurant and walking distance around 10 minutes we decided to takeway we were waiting more then 30 minutes they were not very busy that time we ordered 6 parata every single parata were crack we are very disappointed about this service and everything .

Been here before but not for a long time, my husband wanted to recreate his dosa memories from travelling around India. We ordered a couple of starters and chicken kebab to share, sent the first one back - def not fresh potatoes used, poppadoms nothing special, chilli cauliflower was very nice but the tandoor chicken came out with 4 pieces of chicken and when I asked if it was a starter he just said it’s what I had ordered but it was £8.70 and not much flavour! Very disappointing, such a shame as it used to be nice! Also each dish came out individually and long wait for each dish! The dosas were disappointing too - lamb one dry other one burnt on edges. Plus no ambience, no music and it was a Saturday eve!!

Ordered breakfast this morning and got stale food from last night. Called up the hotel and they promised to revert in 5 min but no one called. Didn’t expect this from Chennai dosa as usually the service and food quality is good.

Millagu rasam & chuku kapi is best.

Excellent service and great food. Would definitely recommend

Arrived at 8 and didn’t get food until 9.30 ( restaurant not that busy) even had to ask for the menus. Food overall was nice apart from my rice which was gloopy. We also had problems with the bill at the end so overall not a great experience

A decent place to have Indian food. Tough competition to all South Indian restaurants in UK. Highly recommend their dosas, idly’s and chole Bhatture. Decent chutneys with their dishes. Would advise them to have add ons for extras in their combo meals which can help people mix and match. (E.g. extra Bhatture if someone orders Chole Bhatture; instead of asking the customer to order the same plate again - it’s a common practise everywhere)

Unfortunately I need to update my earlier 5 star review. Every single time that I have been to the restaurant in recent times I've had to wait 45 -60 mins for basic food! Honestly how can it take 40 mins to make a dosa??!! The second time made the serious error of ordering other items (non dosa) and made to wait easily over 1 hour. I should have learnt that if dosa (which is prepared batter with filling) can take over 30 mins then other food would take hours for sure. Unfortunately this isn't right and will be avoiding from now on.

“*ROTTEN RESTAURANT , ROTTEN FOOD”* The worst restaurant - in London Woking and all around the world (and I've been in a lot of cities). Extortionate prices for frozen and bad food. An embarrassment to London. It should be closed.

We arrived for an anniversary meal with my partner. When we arrived we where the only ones at the restaurant and now we know why. We waited an HOUR to be served (reminder only ones there) and after that we left. We tried to gesture to the staff multiple times but no luck. After an hour a family came in and got served straight away so we left. What a waste of time. Avoid at all cost!!!!

disclaimer: didn’t stay for food chairs are not comfortable at all, no atmosphere (music might be a good idea) restaurant was also very cold and we didn’t fancy sitting in our jackets in the silence

Food is very salty, Ordered Ravva dosa and kotthu both are very salty. Please go low on salt..

the food is late as well as cold ,not what we expected

Food is good but the service is appalling. I had to ask for a menu, ask to order and while taking the order the waiter decided that he wasn’t going to take it but someone else would. This caused a further delay in ordering.

Went last week. There was no heating. We were sitting there freezing. It took an hour for the dishes to arrive. North indian chef who does not know how to make south indian dishes, Briyani is yellow rice with meat, just like you get in Mumbai, that is not Briyani for crying out loud. Idli and Dosai are good though.

Arrived late and cold.....but was good after i microwaved it... However they lose a star for forgetting my filling to my .oothappam Dosa... i just received a plain dry dosa...

FOOD: A mixed experience. Some where really good and delicious, whereas some were below par. Chicken lollipop tasted delicious, although it was a bit too expensive for 3 piece portion. Fish Moiley was below par as I had much better dish from other Indian restaurants. SERVICE: Had a bad experience and for that reason, I would never go back to that restaurant. I will mention some simple service related issue initially:- got a filter coffee, separate sugar and stirrers were provided. However, there was no provision to keep the stirrer and sugar packet after using, I had to improvise and do something myself. Main issue happened when my friend was about to pay the bill. Out bill was for more than 50 pounds. Person at the till made my friend who uses walking stick to go out to the cash machine to get the money out, as they didn't want to use the card reader. I was with the impression that the card reader wasn't working and I did not carry my bank card ! I was not expecting we would end up paying the 50 + bill in cash, and had only 10 pounds for tips. However, sadly I realised after my friend paid the bills in cash, that their card machine was working fine and it was just a preference for them to collect the bill in cash. It was UTTERLY UNPROFESSIONAL AND INHUMANE to make someone with 2 walking sticks to walk out to collect cash, when they were perfectly able to collect the bill paid with the card reader. PARKING: I travelled around 45 minutes to get this place to meet my friend for dinner. They do not have any parking at the site and there are no road side parking around there. However, there is a parking garage within 5 to 8 minutes walk from the restaurant!

Very clean South Indian Eatery....Good quality food, very friendly and smiling staff, reasonable prices. Excellent Ambience with soft Indian Music. Home feeling :)

We absolutely loved Chennai Dosa - Artisanz. The Food is amazing and is the closest it has come to good Indian food. We’ve had the masala Dosa, Parrotas, Madurai Lamb Curry, and Sheesh Kebab. The buttermilk was better than what we’ve had in Mumbai. We will definitely be returning often.

Delayed and showing beforehand it has been delivered. It is a shame given you are charging a premium for delivery of this order.

My partner decided to treat us to an evening out here for dinner. Unfortunately despite us having wanted to try this restaurant for so long we left a bit dissapointed. The straight off the bat attitude from the waiter at our drinks preference of water was unnecessary and rude. Our starter was forgotten and when it did then get delivered with our mains was disappointing, we chose poppadoms which were not the nicest, very small and oily with only what I can describe as the most pathetic amount of Chutney to dip and no other accompaniments, considering we asked for 2 portions to share the portion size was left wanting. Onto the mains, I had been looking forward to trying something new so ordered something I'd not had before based off its menu description thought I'd enjoy the chicken kadai, after just one bite of the sauce and instant burning mouth what the menu failed to describe it is an incredibly spicy dish and my partner swapped his milder dish for mine. I appreciate that said dish was probably supposed to be spicy but spice levels could be better displayed on the menu, as for the other dishes while nice a curry dish with lamb mince and a chicken korma... Hard to tell if these too had a kick or if my mouth was still on fire from the first dish. The side dish of rice with all the mixed in bits was lovely, the naan was alright. Nothing great. In addition to the food the restaurant seemed to have freezing cold air blasting out and then plug in heaters that didn't really do anything situated around the restaurant. I had a cold vent blasting down my back and wasn't the only customer that kept their coat or jumper on. My final point is while visiting the ladies bathroom that also doubles as baby change and disabled toilet there is no red pull cord tied up or otherwise present at all so if you did get into bother or need assistance you'd just have to bank on someone noticing your missing or until someone else requires use if the bathroom that you can raise the alarm to if you have left your phone at the table!

Don't try pappucharu ( dal tadka) and Pepper chicken. They provide very less quantity for one gravy.

This restaurant is only for people who are looking to have a dosa, rest all items served are an absolute waste of your money.

Food arrived one hour 50 minutes after it was ordered by the time it arrived i was just so annoyed i didnt even enjoy it.... .. it tasted good though....

Some food tasted bland and not authentic

Interior is nice with tamil songs playing. Would benefit from new menus as the ones on paper are little worn out. Food itself is decent, rasmulai, dosa, lassi and poori were good. However, staff disappear behind the bar at front very quickly, would be better if they were visible to customers more, so do not have unecessarily wait to make order as I had to walk to the bar to grab their attention. Also only told card machine not working at end of meal which is poor service. Need to be transparent early. I tried delivery too but food taste was not as good as dining in.

I had an amazing experience at this South Indian restaurant! The special dosa was a culinary delight—perfectly crisp with a delectable filling. The flavors were authentic, and the presentation was top-notch. The restaurant's ambiance added to the overall experience, making it a must-visit for South Indian cuisine enthusiasts. 🤞

I waited for one and a half hours. Why did they give the estimated time if they can't follow it? I didn't get any updates for so long. Now, I just received the food, and it was cold, too. At least I need the compensation.

The food was cold on arrival and last time was not the first time, the delivery diver phoned me and I received food on a roundabout I was with my child, that was dangerous and not appropriate so I decided to complain, I phoned the restaurant directly, member of staff said they could not Re deliver on the day because of a delivery diver issue, they gave me the option ask for a refund through just eat app or they can redeliver another day, I choose to refund, I did refund processes but inhavent he

Arrived 1 hour late. Food all cold. Main dish container hadn't been sealed - half had spilt all over the rest of the food and in the bag. Ended up having to clean and then bin everything. Called restaurant and was told they have no drivers as it's winter but were still accepting delivery orders. No refund or replacement offered, instead wanted pictures of the food so they could show it to the kitchen. Awful customer service - never again!

Ordered mutton biriyani and got chicken instead

Chennai dosa delivery is always late.

Their Chana Bhatura is excellent. All of their food is actually really good. Dosas are fresh and crispy. Overall a great Indian that also opens for lunch. Definitely go there to eat since some of the dishes don't translate well when delivered.

Ordered chilli chicken, it was black full of soya sauce and suger, it looks nasty

Lovely place to taste Indian food...

Very disappointing food, especially as it took 1hr 45mins to arrive (20-35mins delivery time quoted when we placed order). Curries were exceptionally runny and not very tasty. Onion bajis were not nice. The naans were ok. Would never order from here again.

Sorry to say , this place is only good for Dosa , if you r going for anything else then I have to say cook yourself.

Dosa was the only good thing. Hence 2 stars.

I was stuffed with just a plain dosa and one podi masala dosa, which was roughly a total of £12.

Ordered chicken biriyani and the quantity was too low. The chicken pieces were full of bone..worst experience

The food had gone cold by the time it reached me. The potatoes masala provided with puri had gone bad. Really disappointed with food quality this time.

Thought we’d have a change from our usual Indian. To say we were disappointed is an understatement, and the sad fact is, it wasn’t due to the food. We arrived on time for our booking, they were obviously busy, but a while before we were acknowledged. We didn’t mind waiting for our table, around 10 minutes, that was fine. After we sat down and given our menus, it was another 35 minutes before we even got a drink. When that came we were given a different bottle of wine than we requested, we weren’t informed of this, it was just plonked on the table, when I queried it, I was told they hadn’t got the one I wanted, to be told this earlier would be nice. So the food took a while too but that was ok, when it came it was delicious and hot, and reasonably priced. But seriously, the waiter must have been the most miserable waiter I have ever come across, no smiles, no conversation, no interaction whatsoever. In fact, everyone working there that night, looked as if they couldn’t be bothered. We won’t go back.

Delay in cooking food. I got there on time. The food was cold, suggesting they used frozen food when giving it to me. Overall, the food wasn't good enough or warm.

The food was great but delivery was disappointing, hence cold food. When called the restaurant, they said the delivery driver arrived late but the driver said the restaurant called late.

2 hours from ordering, late by 45 incomplete order my son missed his food ! I called x3 said it was on its way at 1711( general enquiry) the sad thing is the food is really lovely but don’t order if you haven’t got time!

The best Indian I have had in the UK. It's very authentic I'm told by people who know much more about this than me. We absolutely filled 3 people for £65

Great delivery, great staff. Highly recommended

service was not good, not accepted cards only cash

I had the unfortunate experience of dining at Chennai Dosa Artisanz in Woking on the 30th of August, 2023, and it pains me to write this review about the arrogant restaurant manager and their overall lackluster service. First and foremost, the manager's /owners’ arrogance was palpable from the moment we walked in. It was evident that they believed themselves to be the king or queen of the restaurant, and their demeanor throughout our meal was nothing short of appalling. It's shocking how someone in the hospitality industry, where customer satisfaction should be paramount, could be so dismissive of constructive feedback. One of the most frustrating aspects of our visit was the restaurant's audacity to charge for extra chutney. I mean, seriously? Chutney is one of the most basic accompaniments in Indian cuisine, and it's typically offered generously at any decent Indian restaurant. However, Chennai Dosa Artisanz saw fit to nickel and dime their customers for something that should come as a courtesy. But the issues didn't stop there. While the manager was busy strutting around, they seemed to completely forget about the customers at their tables. My dining party and I had to resort to desperate measures just to get the waitstaff's attention. We had to repeatedly wave, raise our voices, and resort to exaggerated hand gestures just to order our food or request water refills. It's as if they were intentionally ignoring us. The overall atmosphere of the restaurant was far from pleasant. The combination of an arrogant manager, the chutney charge, and the constant struggle for basic service left us feeling anything but satisfied. Dining out should be a pleasant experience, but Chennai Dosa Artisanz managed to turn what should have been a delightful meal into a frustrating and disappointing ordeal. In conclusion, I cannot recommend Chennai Dosa Artisanz in Woking based on my experience on the 30th of August, 2023. The arrogance of the restaurant manager, the unjustified chutney charge, and the neglectful service all contributed to a dining experience that was nothing short of unpleasant. Save yourself the frustration and seek out a more customer-friendly establishment for your Indian cuisine cravings.

It is an authentic dosa or Indian crispy crepe place, a few minutes walk from Woking railway station.

The food was delicious. Friendly and courteous service. Lovely ambience. Will definitely come again.

The stuffing inside the dosa must be increased or try any other way. Other than that the food was good.

Good place to have Indian cuisine. We regularly order from this place

I think they don't know how to behave with customers Next time I will eat street food than going here

Very enjoyable meal. We were taken there by friends while down visiting our grandchild. I'm not good with spicy food but the Dosa's were excellent. While they tasted nice and spicy I didn't have any after effects. We will definitely be going again.

Food us delicious and wow to the "balloon" bread

I ordered Chilli Gobi and it was burnt and bitter in taste.

My friend recommended we meet for lunch at this restaurant, and I'm so glad he did! The food was delicious, and while I found it a little pricey, it was definitely worth it!

Once again A dinner with my daughter and her friends. Food was good with helpful advice. We enjoyed the Melagu Rasum and the Masala Dosa. Price of the wine bottle wasn't ridiculous as it often is these days. The menu choice is comprehensive incluidng for veggies. The overall cost was reasonable for enjoyable authentic food. This is my favourite place. When ever I come to London always like to have dinner or lunch here. Thanks Goa. India

I was really glad to visit this place again. For this time, the food was a bit disappointing. Moreover, the service was slow and it was acceptable that there were only 2 staff. Red flags for samosa, and chick pea masala in Channa Bhatura.

HORRENDOUS food. Worst Indian restaurant we've ever eaten from. Food was soggy, flavourless and disgusting. Had to throw most of it away, then it stunk up the bin for days. Vomit inducing flavours. Massively overpriced for tiny portions. "Serves 2" here means serves less than 1. ATROCIOUS customer service. Rude staff, ignored us If they tell you it will take 20 minutes, it will probably take 1 hour.

Amazing food Loved chilli paneer Chana batura Masala dosa Loli pop chicken And Fresh parata These are our favourite dishes what are we eating many times, They have never disappointed us Happy customer😊😊

Food taste is good. We liked all the items we have ordered. Biriyani quantity for the price is a joke.

Great tasting food, prices very reasonable. Staff have a great friendly and welcoming and helpful attitude. My friends and i have been there 3 times in 2 weeks already, and there are so many things we still want to try, so will be going back

Just love the food served here Terrific service by staff Definitely go go go to try typical Indian flavour.

Wow! Amazing dosa, possibly one of the best I’ve ever had and I’ve had quite alot of Indian food 😋 Had chana bature also, amazing!

Very good restaurant with authentic south indian dishes. The staff is very friendly and the place is well managed.

Unique experience to enjoy Southern Indian food in London. Excellent service and quality food.

Rubbish cardboard food with 50 mins late and constant calling and excuses. Food was poor quality and salty and the meat in the briani was hard and felt like i was eating overburnt meat.. sad i csnt give below one rating for this experience.

Great restaurant to dine in if you are after authentic South Indian food. Good ambience and good reception by the front end team. Only thing that could have been better is the spacing between the seats that were bit cramped. Would have been great if that can be taken care. Also do make sure reserve a table as we went without it but the team were kind enough to accommodated us.

Fantastic place. Very busy and very crowded. The place is clean and tidy.

We had lunch there and it was very well cooked and service was nice as well. Filter coffee was good too. Recommend the place.

Taste is good. Servants are kind and attentive. Proper south Indian food available here. Bit costlier. But worth for what they serve.

It is an authentic dosa or Indian crispy crepe place, a few minutes walk from Woking railway station. Here you will get dosas, vadais, idly and its likes. The sambar and chutney served with dosa is top notch with all the flavours and spices being spot on. They also have other chicken and lamb dishes from Tamil Nadu and Kerala which can send your taste buds tickling. The atmosphere is generally fine, except for the fact that some customers tend to be loud and noisy. The other day I had a mother putting a mobile phone on speaker for her son, which was very annoying for others. Nevertheless its a perfect place for a South Indian man at all times of the day. Besides its not often that you can have dosa with beer or wine for that matter.

It's a great resturant with great taste extremely superb.. resturant is neat n hygiene ...food served is with all kindness ... off all the ambience was superb...👍

Excellent food with authentic taste, our family first choice indian 🫶🤗👍

Amazing food. Had ordered for a party., They delivered on time and service was good

Mouthwatering experience. Treat to tastebuds. Must visit for vegetarian food. Ordered Veg Hot and Sour soup, Chole Bhature and Masala Dhosa. Everything was delicious. Specially in winter, Hot & Sour soup and Sambhar gave an extra kick. Definitely visiting again.

Tasty and yummy meals and also for affordable price. Every penny is worth it. Very very crowded and the staffs are very friendly:) No remarks, my experience in the restaurant was very good. Will definitely come back and also highly recommended!

Have been here a few times now and it's always been brilliant! Bought my parents for dinner last week and they loved it too. Will definitely be back!

Extrodinarily delicious food. Nice ambience Staffs were very pleasant and greeting. They managed the order very perfectly amidst the weekend crowd. Will definitely come often. Best South Indian restaurant for food lovers. Like

Delicious food and quick service. Very busy and takes about 20-30 mins to get a table especially for lunch but definitely worth it.

The service is so slow and awful. I've visited this place many times but have always been disappointed by the service and behaviour of the staff. This time the waiter who served us, had food touching his shirt while bringing it to our table and his nails were so dirty that I almost puked when he was serving. It was off peak hours (literally two tables were occupied) and still they took 90 mins to serve us. I never complained earlier as I always found the food to be tasty. However, on this visit, I noticed that the quality of the food has also declined. It wasn't worth the amount they charge. The manager was throwing cutlery while arranging them and the place so loud. They really need to train their staff, hire more people, improve from hygiene point of you and change the manager maybe. Never going back again!

Tasty food. Nice staff. Clean restaurant. Good prices. Now serving cocktails 🍸

Crabby goodness and lovely flakey paratha - perfect, thank you

Food 10/10 but the service absolutely terrible the manager doesn’t not care. Literally you have to get up from your table in order to get drinks or other. I would only recommend this place for their food because that’s the only thing. Forget about service sorry my reviews are genuine.

Woking. The rice smelled like it was re used. Reminded me of when restaurant were collecting from customers tables and re using. The portion was tiny and there was not much to it. Lacked vegetables. I questioned the waiter, 'rice mixed potatoes ' When I received the bill it seemed as it was more than what I calculated. I looked at the waiter and said seems more than what the menu price states. He just smiled. I paid as maybe I mis -calculated. Got home. Next day looked at the receipt, I was charged a discretionary service charge of £1.14. I am not pleased. We should decide and not the restaurant. My concern, many would have not bothered to look at their receipts and would have left the restaurant a tip I did not see any obvious mention before I ordered about this. I only give tips if the meal was delicious & good service. On arrival, the waiter kept trying to usher me towards the window. Typical of me to do the opposite. I wanted a seat where it would be cooler. I won't be used to advertise their business by sitting by the window I am now seeking an email address to retrieve back my additional cost. I don't believe in phoning. Prefer everything on writing