Chef Imperial in West Oxfordshire

Arrived for pre-booked family gathering (8 of us). Closed !! No notice on window or entrance door. There was a town-wide gas outage so not very surprised but they had taken contact details of party leader and did not alert us that they were shut. Called them repeatedly but no-one answered. Some family members had driven for more that 1/2 he to meet up). Very angry - looking for at least an apology - or a free meal as recompense. What a shower you are!!

Excellent Sunday buffet enjoyed with the family. Wonderful variety of food all perfectly cooked and very enjoyable, will certainly come again.

Amazing food . Always been good . Very very tasty The all you can eat buffet is worth going to aswell although could do with some more staff !

Greasy food, staff don’t engage, almost through the food at us. Not a great experience, the food was not even worth it

We love the chef imperial and been coming for years. Tasty food always, great service very friendly. Love going for the Sunday lunch all you can eat.

Amazing food , all you can eat , brought to the table once you order . Very very good food . Lost a star due to being a Bit dated inside and mainly because they need more staff. One man running around doing everything. Needs another staff member or two and a bit of a freshen up and this will be the place to go !!

We regularly get take aways from here during the past 10 years and they have always been top notch, great Chinese restaurant, geat food and great service, in fact we are going there tonight for a family meal.

We have been to the restaurant a couple of times recently; the food and service have been excellent and very reasonably priced. Would highly recommend a visit.

Had a takeaway meal for 5, absolutely revolting. Chicken balls were literally dripping with grease. The worst Chinese restaurant I’ve ever been to, avoid at all costs.

The food here wasn't bad at all, much as you'd expect. What lets it down is the décor inside. Very little effort has been made, it's pretty bare and uninviting. To be honest it's quite tatty. But it was very quiet, in fact we were the only ones there so service was good. Do be aware though that the reasonable prices are swollen by a 10% service charge in font size 6 on the bottom of the menu. And for discretionary read mandatory.

We are so glad the negative reviews didn’t put us off dining here. Although the restaurant was very quiet, and I feared the worst, I couldn’t have been more pleasantly surprised. The menu was extensive, Chinese plus Thai dishes. The starters, soup, duck & main dishes were all delicious, generous portions,and I personally think it’s the best Chinese food we’ve ever eaten. We will definitely be going back & if in doubt give it a try, we’re so glad we did.

When we arrived the restaurant was very dark and empty, no atmosphere at all. We were greeted by a man who quickly showed us to a table took our drinks order followed by our food order. I was very surprised that our food took less than 5 mins to arrive at our table. That was my 1st concern. Now after almost finishing our food a table behind us was started to be cleared and I actually witnessed the man pick up the bowl of prawn crackers (which I had seen kids pick up and put back in the bowl) remove the top layer and then place them in front of new customers under no circumstances should this happen, this made myself and my partner feel awful. Now roll on an hour or so after eating my partner has suffered with stomach cramps and the urgency to use the toilet (if you get my drift) sad to say all this combined has made this one of the worse dinning out experiences we've had and we definitely would not return.

We rang them and they stayed open for us! Thanks guys!! Enjoyed the chicken curry, spare ribs, lemon chicken, sweat and sour, all nice.

Been coming here for 20yrs . NEVER AGAIN Here for mother's day, having booked a table for 1300hrs. The service was non existent over 30 min to get drinks 1 HR for starters and 2 hrs to get main course. Then they tried add service charge . Food was diabolical and the staff rude.

So disappointing, went with family pre-booked for 1pm took 15 mins to order drinks starters a further 15 or so minutes and as for the mains we nearly gave up and left. Others were also commenting waiting over two hours! We deleted service charge due to the lack of service and rudeness of one particular senior staff member, when we asked where the food was he came to the table and spoke in a rude abrupt manner telling us they were busy! Tables were just left with dirty glasses on them! Will not be returning suggestion if you want a Chinese meal try Dancing Dragon in Summertown!

Looking for a restaurant in Woodstock at 8.30pm after visiting Blenheim. Uber fast service delicious food, Covid friendly. Eleven of us and everyone happy with their meal and the service we received. Brilliant! Thank you!

All good enough. Edible after a long day of walking. Nice waiting staff. Was empty when we went. The food arrived very quickly!

Three course set lunch for two, beautifully cooked and served, excellent value for £12.50 per head. Consisted of mixed starters, crispy chilli beef, mixed vegetables, chicken in black bean sauce and egg fried rice, toffee apple pudding

We had an excellent lunch here. Best Chinese meal we’ve had for ages. Interesting range of dishes, even for the (VERY good value) set lunch. A wet and chilly Thursday in late September meant sadly few customers - it deserves to be busier. Service was...

We used to visit this restaurant eight years ago and so were delighted to find it still in existence after the covid drama. Surprisingly we were the only eat in customers at 6.30 on a Thursday evening, though they did quite a number of take...

Ate here last night and cannot praise highly enough. If you are looking for a good value meal then this is the place to come. Enjoyed the food and the atmosphere. Waiter was attentive. Will go again when visiting the area.

Хорошее место для быстрого перекуса. Приветливый персонал. Заказали утку по Пекински, креветки в кисло-сладком соусе, креветки с орехами кешью, вермишель...

We had two dishes and two starters and I found all of them to be ordinary. The tempura shrimp were basically simple fried scampi, the satay chicken was too tough, the main dishes had a bland and gooey sauce. One local recommended it so perhaps...

Worst Chinese restaurant I have ever been to. Can’t be bothered staff, almost no customers, a waiter /owner who turned the music off when I was the only customer left. Hello! I’m still here! Asked me what I wanted from across the room!! And tried...

Very uninspiring inside. Only one waiter who was too busy sorting out takeout orders to be attentive to guests. Food not great, I have never had a pad Thai quite like that before, could only eat a couple of mouthfuls. Couldn’t wait to get out...

So i ordered a collection order from The chef imperial two weeks ago i phoned through an order and went to collect 20 minutes later when i arrived was told the food would be ten minutes which i have no problem waiting for as a...

I’ve been to this restaurant a handful of times and never had a poor dish. The Mongolian lamb is very tasty and the banquet menus have a good variety for all the family - all arriving hot, fresh and appetising. The restaurant is big (no...

The best Chinese restaurant I have ever visited Great food, quick service and reasonable prices I would recommend crispy duck and crispy aromatic lamb

Best Chinese restaurant in Oxford for eat in or takeaway.Been trying them for 20 years .They offer discount vouchers now. Good value no be be missed.

I had seen some bad reviews and was not particularly looking forward to dinner at the Chef Imperial. However I was very very pleasantly surprised. The food was perfectly cooked (although if I was going to be harsh I would suggest that the duck was...

If you want to be served by staff who look like they arrived to work late, no time to take their body puffa jackets, hoodies & baseball caps off, be my guest. I said I would never go again, but other half said it would...

What a great little takeaway/ restaurant, we ordered a takeaway, it was ready in 15 mins and it was too tasty,one of the nicest Chinese I've had in a long time, reasonably priced and friendly satff

Lunch menu at under £10 is very good value and the waiter from Romania was very helpful and considerate. Recommend the duck and pancakes.

This restaurante used to be a top place to eat, however the owners sons went to OXFORD and the ageing father has let the restaurante fall into disrepair... decorations need refurbishing and the heating doesn’t work. Even the employees have to wear heavy coats. This is a terrible situation, but the employees said, the owner didn’t care. The food was even cold by the time we received it. What a shame! If you go there, wait till it’s very warm.

Restaurant experience very average on our last visit to Woodstock so decided to try the Takeaway option with much better success. Food delivered quickly and was far more flavoursome.

The food here was OK - though the restaurant interior has no atmosphere and was cold (which with cold plates for the food meant it all got cold very quickly). Probably best as a takeaway - certainly hopeless for a romantic night out!

We have been going to the Chef Imperial for more than 25 years perhaps once or twice a year. It has in past years been the choice for our family Christmas Eve meal. Sadly we have been watching its decline over the past few years. Our last visit has really made me think about going again. The food is okay, the staff have gone from a happy team of Chinese people to a lack of Chinese unhappy looking people. The toilets are discussing, filthy, leaking, doors that don't close, loose locks and in need of a good paint. The fish pond had just a hole around it so you could see down into loose bricks, pipes and wood! Not pleasant.

This is a reliable no frills restaurant with helpful, friendly staff producing tasty Chinese and good wine. Have visited a few times over the years.

couldn't fault the food nor service, but maybe the red carpet throughout could do with a good clean. First impressions......

Ordered a tofu tomyam as I do not eat meat, however it was full of chicken! Absolutely disgusting & very disappointed! Vile Chinese, would never eat there again!

Restaurant looks nice from the front, but we were seated in the back. Table not really dressed . We were the only people in it.

We booked for four and had a set meal plus a dish of noodles on top. We plumped for the ruby meal for four. Starters were a mixture of chicken satay, spare rib, mini pancake roll and a spicy chicken leg. There was also a portion of crispy seaweed to share too. All very nice and descent sized portions. Mains were a mixture of Chinese dishes which were all nice along with a huge bowl of fried rice. All nicely cooked as you would expect. The place is looking a bit run down and could do with some money being spent on it. Service was good, as is always in Chinese restaurants.

We waited 1 1/12 hours to be served after inquiring 3x when our food might arrive. We had children In our party of 4 which most reasonably run restaurants would prioritise. Only when it was clear we intended to leave did the food start to appear. At no time did anyone explain, inquire or apologise. Disgraceful. Food itself is, at best, average. Heat your own supermarket varieties are just as good or possibly better. Save yourself the agro and expense. Good pub grub in Woodstock. If you want Chinese head into Oxford where there are far better choices.

Called in for lunch whilst in Woodstock. Nothing special, just an average restaurant. We went for the Thai set meal. It was nothing like a Thai meal. Typical Chinese with glutonous sauces. Where as real Thai is fusion cooking. So if you like Chinese then I’d sa this is pretty average. The restaurant itself nee£s some tlc.

Stopped in Woodstock for the night and fancied something a bit heartier than gastropub food. Service was good and food nice, standard well done Chinese fare. Would go back.

Visited here for Sunday Lunch (All you can eat buffet).

Food adequate but overpriced. £30 for 1 duck wrap, 1 sweet sour chicken and 1 bowl of prawn crackers and no discount eventhough I'm local celeb (photo on website) Gub off tour comittee after average night out and welcome Gristy. Most liked bloke at the club true story. Up the Stones

Picked up a chicken chowmein and sweet and sour chicken balls as a takeaway. In both case the “chicken” was unbelievably slimy and no doubt that awful reconstituted stuff that Jamie Oliver is always in about. It was so disgusting I threw most of it away. Yuk! Awful awful stuff. Never again.

We went for a family meal in the restaurant. It was terrible all round.

Highly recommend , really great food, and fast service, extensive menu..can handle larger groups as well though recommend booking prior.

Came here with my partner for Saturday lunch - not the buffet. It was delicious and the service was very efficient. Restaurant was clean and staff polite. Menu had a wide choice of food.

The staff are terrible. The two male staff unbelievably rude. We three of us arrived more than one hour before closing. When we sat down, we were ordered by the older staff with glasses to finish ordering the food because "we are closing in an hours time". When we ordered the starter and main, he then forced us to order the dessert as well.

Very disappointed. Everything tasted the same. What a shame. Used to be one of the best!! Can’t really recommend.

We ate here last Sunday. The set menu buffet has more than enough choice for anyone. You can order as many of anything on the menu for the same price.

Always enjoy the 'leave it to the chef'.

We found this lovely restaurant by chance whilst looking for something to eat Saturday night. We saw some of the other review on here and didn’t expect much from the restaurant....but we were very impressed. The service was great and beautiful piping hot food arrived very quickly to our table. We would definitely eat here again if in the area. The kids really liked the water feature with the fish and could have stood there watching them for ages!

Where to start ??? Just dont go. I think they are stuck in a time wharp, vacumous atmosphere, staff warmth '0'. And when the food came luke warm we were told 'it isnt'. Well it was. Dont spoil your night by risking it unless you whant to go back in time to the 70 where bad food and service was the norm in the uk. I have never left a bad review in my life but having exsperienced this lifeless wharehouse of an eatery im puzzeled at how they survive in this day and age. Deffinatly at bottom end of scale. Sorry.

The food is okay but the real negative is a very shabby restaurant that looks like it needs a good clean. Very odd smell as you enter the restaurant, and a less than happy staff.

We decided to have dinner at The Chef Imperial when we were visiting Woodstock. The staff were friendly and helpful. Our meal - including one of the best crispy duck pancakes we have ever had - was uniformly excellent.

I was a little apprehensive after reading a few of the recent reviews as i had not been there for a number of years. We were a table of six. We decided to leave the choice of dishes up to the waiter. We had mixed starters followed by crispy duck pancakes, and various mains, then dessert. All the dishes were served hot and the plates were also warmed. The food was excellent and the service was extremely good. Couldn’t fault it. And it was very good value for money.

First time we ate there though we have passed this restaurant for years. The service was quick and polite. The food was quite good though prepared a bit differently in the states. We will be eating there again in the future.

Don’t visit very often. Takeaway this time and was disappointed, Chinese curry was particularly bad:(

Booked for 1pm today for 6 people. On arrival there were 5 other tables of 4 or less. We sat down at 1pm ordered the starters and were not served until 1.45. Whilst we were waiting , a group of 10 Chinese people arrived and they were served with all their food as soon as they arrived. I had to ask twice to be served with the rest of the meal. The service was slow and staff seemed over whelmed and multi tasking between serving food, taking orders and working the bar. Three other tables also expressed how unhappy they were with the service. Food , when it did arrive was good. We did not pay the service charge. It is a buffet style menu, so the kitchen did not have to cook anything extra. It was not busy and we were in there over 2 hours . Sadly we will not return.

My wife and I used to frequent this restaurant once or twice a month up until a couple of years ago when we moved from the area.

Not a good evening - having booked earlier in the day we could not get the member of staff who greeted us to understand that we had booked a table.

Good selection of Chinese food, with friendly staff. Chinese and UK beers. Warm friendly atmosphere. Parking can be a sparse.

We used to eat at the Chef Imperial at least once a week. The food is lovely, the staff are very pleasant but you just feel like you are eating in someones brightly lit living room. Please dim the lights, put candles on the tables...

We were really looking forward to our date night as have past this restaurant several times, looks very inviting. Firstly it's advertised as eat as much as you like yes, Sunday only ☹️ we ordered a set menu. Possibly the worst Chinese iv eaten! Toilets are dirty unkept ( broken locks etc) decor once in and taken up the back end of restaurant is very dated. We were plagued with tiny fruit flys also while sat trying to eat. Tom yum soup was about all the positive thing I can say that was good. It's very over priced. Will not b returning

We have been here many times on family occasions and always enjoyed our meal. However this time we found it not up to its usual standards.

We meet friends there once a year. Food is always as expected, but service is poor. Bathrooms need attention. About time they updated.

No visitado por un tiempo muy largo. La decoración era monótona y marrón con sillas sucias y deterioradas sin ropa en las mesas. . . Estoy seguro que solía ser?

Mi última revisión de este lugar era positiva, pero en esta ocasión fue lo contrario. Pedí un arroz especial de la casa y una casa especial curry de lo que pensé que habría mucha carne. El arroz tenía tres gambitas y el curry estaba lleno de zanahorias y champiñones no mucha carne o sabor había sólo 6 personas en el restaurante cuando pedí no es tan ocupado cuando llamó a I. les digas que la comida era horrible no les importó. Sin duda nunca volveremos a este llamado restaurante

Probamos el domingo "buffet", el cual, a diferencia de la mayoría de los lugares es preparado a pedido, en lugar de auto-servicio. Es una buena idea ya que tienes lo que quieres, preparados por un precio fijo. La mayoría de la comida estaba bien, que era principalmente británicos reminiscencia de comida china de 1980 (tostadas de gambas, cerdo dulce y agria, tienes la idea). Mi familia era más emocionado por esto que yo. El restaurante estaba muy lleno de grupos de turistas visitando el servicio de Blenheim y así no era genial, pero aceptable, ya que estaban tratando. Mi recuerdo fue que la comida me hizo extremadamente secas o de sal demasiado GMS, o ambos.

Alojarse cerca y decidí dar una pierda y probar un local chino. Chef Imperial eligió por la cercanía. Fue cálidamente recibido por el personal y sentaron rápidamente. La comida era excelente, de hecho mi esposa dijo que eran los mejores costillas que ella había tenido. Resto de la comida era igual de bueno.

Hemos usado el Chef imperial muchas veces en el pasado, pero no tanto, ya que vivimos recientemente más lejos ahora, y siempre lo hemos encontrado de forma fiable de buena calidad comparado con muchos de los restaurantes chinos de la zona. Así que llegamos con muchas esperanzas y no nos decepcionó. A la llegada nos encontramos muchas mesas llenas de gente de china que normalmente es una buena señal, y nos sirvieron una comida buffet en nuestra mesa. El personal era muy servicial y amable que ofrece platos para llevar cualquier extra que queríamos cumplir el 'comer tanto como quieras promesas". Así tuvimos una maldita buena oportunidad de que el mundo estaba lleno de elogios.

How times have changed! We have always gone to the chef imperial as a treat as it has always been lovely food and good value. Not anymore! Prices have really gone up. We had the feast for two. The starters were limited and basic. Followed by crispy duck which have to say was good. Followed by mains - sizzling beef was requested as one of the dishes. Sizzle it did not and the beef was very sparse, 2 pieces of beef each with an overflow of onions to fill the dish. Other dish lemon chicken really lacked taste and was very slimey. In the past we have always been served 3 mains dishes, nolonger. When questioned we were told, no only 2 because there is usually so much waste they don't give 3 dishes any,ore. Then comes the bill... 10% service changed added to all bills regardless of party size total bill £56.70 for 2 people. We were there less than an hour and feel totally cheated regarding service/food. No wonder the place was empty. Won't be returning

I and a family member have visited this restaurant many times, and all was ok, until days ago, we bought take away food from there. The restaurant was semi busy that evening. The following day, I was sick and had diarrhoea, but no vomiting then or since, however,the family member who also ate the same takeaway ( but a different order of food ) the day after that started to be extremely ill, the illest I have witnessed her being, and it got worse very quickly. It was ascertained by three doctors from the emergency services and by her own doctor that it was an extreme bought of food poisoning. Severe vomiting, lasting days and diarrhoea, meant that hospital treatment was needed.I feel bad about posting such a review as this, citing the terrible time we have experienced at Chef Imperial in Woodstock, but I felt it was my duty to inform other people to be careful. I did eventually get an apology from the owner by telephone, including an offer of a free meal, but I declined and would never eat from there again. In fact, it has put me off buying takeaway or eating in fast food restaurants in the future.I waws hesitant in posting this review, but feel that because of the severity of the illness, and the terrible customer service I received when I went back to the restaurant while it was empty, in order to inform the establishment of food poisoning from their kitchen, I was shocked to hear denial and rudeness from the acting manager there.Even though her colleague recognised me and verified what we ate and the day and time the food was purchased, the lady in question was obtrusive, rude and questioning.I have not received my money back or even an offer of compensation, which I also find to be terrible customer service.I feel totally put off from buying fast food again.

We were craving chinese and ended up here on a sunny afternoon while visiting Blenheim Palace. The food was okay. The starters were better than the main meal. We ordered a thai green curry and it wasn't up to mark. The staff were relatively friendly, but probably won't be visiting again.

Just back from Mothering Sunday lunch. Staff were so rude, food was awful and to top it off, a poor customer collapsed and the staff couldn't have cared less. It was down to my husband and another kind man on the next table to rush to her aid, call an ambulance and take it in turns waiting with her till it arrived. The staff just walked past. Please do not go here, not a patch on how it used to be, I should have known by the number of empty tables when we walked in, hope it closes down and finds new owners who care about their food and especially their customers.

We stopped visiting the chef imperial after the food and service quality dropped, I believe the chef and waiting staff were relocated to Oxford by the owner. We thought we would try it again and were pleasantly surprised, the food quality, preparation and service was excellent, staff were warm and friendly. Not much ambience but food was great and far better than the new dancing dragon in oxford

I have been an occasional visitor to the Chef Imperial for more than twenty years now but feel that it has become a bit tired and in need of some change. We went to the Sunday buffet lunch which is now served at your table and I thought that the food was good although others in my party were disappointed.What was disappointing however was the poor service and the lack of choice of soft drinks.I am confident that these issues can be resolved.

We went on Sunday 12/03/17. Friendly greeting by 4 front of house staff. Prawn crackers & dipping sauce placed on table. Drinks orders taken whilst we looked at menue. Orders taken for our starters which arrived promptly. Bit more satay chicken ordered. Duck & pancake rolls arrived promptly too. Eventually ordered some mains. Portions not too large hence could order bit more to try different dishes. Had lamb, beef, pork, chicken, prawns & fish. All arrived quickly and hot as freshly cooked. Enjoyed all. Can't really fault service or what we had.

What a disappointment! From the strange service (other than the tall chap with dark hair) to the clearly microwaved/reheated food.Starters arrived within 3 minutes of ordering which is never a good sign...the chicken satay was nuclear hot and I suspect microwaved.Duck was average as were the mains but so quick, so again can assume reheated! Could have done with more pancakes, pad Thai was stodgy. Table was cleaned whilst we were finishing our drinks so felt we were being pushed out - even though we were only of a handful of tables.Unfortunately not a positive experience

Party of 4 arrived at 10.15pm (sign showed closing time 11pm). As we walked through door saw around 4 customers but waiter ran to say "take away only"...! Not given any chance to explain that we only wanted a main course each and would have been finished by closing time. Pity really, thought they would have liked the business during winter time.

Lovely food, served by very friendly staff, the restaurant lacked a bit of character, because it's a big place it didn't have that cosy feel, but great value

We were staying in Woodstock and ordered a takeaway from hear. We ordered it and were told it would be ready in twenty minutes. When I got there it was on a table ready for me good service. The food itself was very nice apart from the ribs which didn't have a lot of flavour or meat on. All in all nice food and good service.

Went for Sunday lunch. Very poor service and bland tasting food. absolutely no ambience. Bare tables with no cloths or condiments. Although it is a local restaurant we will not go there again

Came for a meal with my partner and my parents after a walk around Blenheim Palace and it was delicious! Yummy food and good service

For several years we have come to the Sunday Buffet always at 1.00pm. Today we rang to book before arriving, the person on the phone said they shut at 2.30pm so we should come earlier which we could not do. However, they took the booking. We arrived at 1.00pm. It took them 15mins to take our drinks order and our starters were not served until 1.30pm. We had to get up to get our own cutlery as one of our party could not use the chopsticks. Our duck pancakes were delayed because they forgot the duck. When the duck arrived it was not shredded properly. Our mains arrived but nobody had cleared the table from the previous course so we did that ourselves. There was no apology for this. We had to request plates for the main course as none arrived, the eating bowls we usually use never arrived so we ate off plates which was quite difficult with chop sticks.Then they tried to take one of our mains away to give it to another table even though we had ordered it. At 2.30pm we were presented with the bill and told to leave even though we had barely finished eating our mains, no desserts were offered. The table was not cleared. The bill had 10% service charge included but we did not pay it. As they were clearing the table, while we paid, the waitress said "come earlier next time" we explained that we always come at 1.00pm but have never received such bad service or rudeness. She said they were short of staff, if that was the case why did they take our booking? She never once apologised but kept saying we should have come earlier. We will NOT be back!!

We have been here a few times to celebrate family meals, mainly eating around 6- 6.30 because of the children. The restaurant has usually been quite empty, so cannot comment on atmosphere.Each time we have asked for the feast, it is mainly left up to the chief, however you can ask for your favorites to be included. Each time we have not been disappointed, the portions are big, the food well cooked and tasty.The wine menu is a bit limited and on one occasion they allowed us to bring our own as did not have the one requested.Very good value for money.

Had a lovely meal here on New Year's Eve - perfect for a family of four. We had mixed appetisers to begin, followed by duck then a couple of mains and noodles. All reasonably cooked - and no night long thirst afterwards! They even packed up the leftovers for us to take away. Restaurant was busy while we were there - but service was not slow. Would revisit.

It's not much to look at from outside but it's authentic inside with the pond and little bridge to the back of the restaurant. Staff were incredible and went out of their way for you. Being vegetarian sometimes it seems a struggle to find decent food but they really out did themselves. We had a set priced meal chefs choice at £17.50 each. So much choice of tasty food and well thought out. Will definitely go recommend and hopefully go back in future when in the area again.

Always great food and excellent value for money. We always have the 'leave it to us feast' the price does not appear to have gone up in years. Still get big portions and very tasty. Never had any duck and plum sauce or plain fried noodles better any where else. So good. Take aways are just as good and big portions.Sevice is always good. Nothing too much trouble for them. Best chinese restaurant for miles.

Went here today and had some fantastic food but felt a little uncomfortable as we went here early evening and was the only people in there but the staff stood right by our table the whole time talking to us whilst we ate. Didn't want to be rude and ask them to move but weird

I go to this restaurant a fair bit and have felt that the staff have always been unfriendly. I am not alone in that assessment.This time however, there was a very noisy table with swearing and a dish was forgotten. Because it wasn't overly great we didn't want to pay the "compulsory" Service Charge for the 2 of us.We stated this, but we were told in no uncertain terms that we had to. Even when arguing they were persistent and again rude.The irony is that for the sake of £5.-£6.00 I will now no longer eat there.

I'm pretty sure this is the first time I have ever given such a low score. We called in on last Thursday evening around 9pm for a takeaway. The restaurant was empty. There are two Chinese takeaways in Woodstock and we chose the Imperial as their menu looked the more classy. We had the mixed starter. The ribs were arguably the least bad item but were pretty bland. The chicken satay was truly dreadful: two sticks of what claimed to be chicken but looked more like some sort of processed 'meat' in a watery tasteless sauce. The seaweed was edible and I don't believe there was anything in the soggy pancake roles. The crispy duck was certainly not crispy and was also pretty tasteless. The beef main course and rice were poor. This was the worst Chinese I have ever had. If you are getting a Chinese in Woodstock go to the other place. I have never been there but it cannot be this bad ...PS The prawn crackers were fine but they didn't come with a dip.

Food was ok. Decor was aged. Staff were ok until we were the last ones there and they decided to have their dinner at 10.30 on a Friday night. Felt we had to leave ..... Wouldn't recommend unless you had no other option !

This restaurant seems to have changed hands so many times, over a year since my last visit, but the Mongolian Lamb is still the best I've tasted.Tried other dishes too and they were all tasty and hot.Service was good, but coke was flat and tasteless.

Food was ok. Drinks were warm. Ordered two beers and a lemonade . Beers were warm and lemonade sent back due to it being flat and warm.Deco very dated. Waiters were pleasant .Very pricey for what we got.

A friend and I ate here on Saturday evening. It wasn't too busy (we didn't have a reservation). Service was efficient and friendly. We choose the set meal for two people, which was pretty average fare, nothing special. Overall, including a couple of beers the meal turned out to be pricey.