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3.5

Based on 770 opinions finded in 2 websites

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Nº 3084 in 4016 in Birmingham

Nº 197 of 220 Indian in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..paychickenoldmust

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Great café with a cozy atmosphere! The coffee is rich, and the menu offers a good variety of snacks and pastries. Staff is friendly and service is prompt. Perfect spot for relaxing or catching up with friends. Would highly recommend to anyone looking for a comfortable and welcoming place!

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muskan Rajput . 2024-10-17

MORE AT Google

Only gave one star as I couldn’t give less. The mango lassi had a spider in it. After talking to one staff he acknowledged it was a spider, said that it must have fallen in from the storage area and agreed that we shouldn’t have to pay for it. A short while later when we went to pay he had run off ‘conveniently’ and left someone else to take our payment instead. This guy didn’t understand the situation and we ended up paying the £6 for the lassi. Really shocked we how disgustingly we were treated even though they admitted they were in the wrong and like a coward hiding behind in the back just to make £6 from us. Please avoid as they clearly don’t care about customer service or basic food hygiene. Will also be reporting to Trading Standards.

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Sara Nahid . 2024-09-08

MORE AT Google

Review for Chaska Chai We drove all the way to Birmingham for a family outing, hoping to enjoy some quality time together over a desi breakfast. After some search, we found Chaska Chai for a desi breakfast. This place did not disappoint! From the moment we walked in, Chacha Jee greeted us with such warmth and kindness that we instantly felt at home. The food was delicious: halwa puri, tarka saag, haleem… chai to name a few dishes —just the kind of authentic flavors we were craving—but what really made our brunch special was Chacha Jee himself. His friendliness and genuine care turned a good meal into a great experience. If you’re in the mood for tasty food and a welcoming atmosphere, I highly recommend Chaska Chai. It’s definitely worth the drive!

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Waqas Elijah “Elijah” Kazim . 2024-09-06

MORE AT Google

Absolutely Delicious Freah food & great Price 👍 100% Worth going in

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Tahir Latif . 2024-09-01

MORE AT Google

Great desi breakfast. Top service and attention.

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Armaj Ali . 2024-08-26

MORE AT Google

We are regular customer but this time round i was extremely disappointed with the food the quality was appalling and this has put me off to come here next time Abbas offers great customer service and the staff waiters should learn from him thank you Abbas

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MalikSabir Hussain . 2024-08-26

MORE AT Google

Food was ok. Not bad. Service was good too very attentive waiters. Decor inside was. Price wise I would say very expensive price ranged around £9 per dish. Toilets were absolutely unsanitary and smelt of urine. Very unpleasant to use.

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Anisa Khanum . 2024-08-04

MORE AT Google

Chai & Chaska is a popular café and restaurant known for its variety of teas, breakfast , dinner,snacks, and a cozy atmosphere. It offers an array of chai (tea) flavors, from traditional masala chai to more innovative blends. The menu often includes Indian street food-inspired snacks such as samosas, vada pav, and chaat, making it a favorite spot for those craving authentic flavors. The ambiance at Chai & Chaska is typically relaxed and inviting, with a decor that blends modern and traditional elements, creating a comfortable space for customers to enjoy their tea and snacks. It's a great place for casual meetings, catching up with friends, or simply enjoying a quiet moment with a good cup of chai. If you're looking for specific reviews or more detailed information about Chai & Chaska, I'd be happy to help with that as well!

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Muhammad Hussnain Rasheed . 2024-07-18

MORE AT Google

Great prices, good food without being overtly spicy.

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Hassan Abdullah . 2024-07-15

MORE AT Google

The food was good. However, the interior requires some marked maintenance. The couches were old and ragged, and some portion of the wall clothes were torn. The seating arrangements did not look tidy enough. The servers were very cordial though.

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Dr.Ashequr Rahman . 2024-07-14

MORE AT Google

Service was OK but desi breakfast (halwa Puri) wasnt as i was expecting, too salty and chanay taste like they mixed with qourma.

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Sharryans . 2024-07-05

MORE AT Google

Loved the tawa 5/5 good service and atmosphere deffo going again

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Yasar Iqbal . 2024-06-11

MORE AT Google

Definitely recommend very pleasant and nice. I went in lunch time so was quiet yet pleasant. Great staff and made us feel welcomed. Definitely will bring the whole family next time in sha Allah. We bought the Tawa for 2 and still had food left over to take home 😊

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Z Akram . 2024-06-10

MORE AT Google

Worth visiting . We had tawa and it was great . Kids loved it . Highly recommended

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Firdous Mehmood . 2024-06-09

MORE AT Google

There was only 1 waiter at breakfast time. He didn't listen to the oder properly, got us extra stuff which was not ordered and forced on us that we did oder. He was not writing the oder and not even repeated at the end. Didn't even apologise 🤔

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Fareeha Talat . 2024-06-09

MORE AT Google

Really good place for deshi breakfast authentic Pakistani test i went few days ago that food was really testy and delicious also staff are so good very good service also the decoration is so beautiful

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Md Shahanul Islam Suhan . 2024-06-06

MORE AT Google

After making wasted journey thought try this place as I was very hungry first I wanted butter chicken as it one my favourite desi i notice on the menu told by waiter they only got chicken jalfrazi so I have to have that instead the roti was rock hard to eat jalfrazi lack any spice very bland jalfrazi went toilet to wash my hands not paper towels to dry your hands definitely not coming back to this places pointless have menu if you haven't got dish's you want the waiter who served me can't fault him boy some need to send the so called chef to catering desi school and learn how to cook desi Currys the worse chicken jalfrazi I ever had lucky to get one star I give myself the other four stars I was one have to finished my meal don't like to waste food big major disappointment with rock hard bottom roti bread and very bad experience eating by the way what ever you called it it wasn't jalfrazi

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Rob Miah . 2024-06-05

MORE AT Google

Parathas were oily and crumbly…meant to be soft and fluffy Chana curry was also very oily Quality was not worth the money

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Jag Jagdev . 2024-06-03

MORE AT Google

Excellent curry,we had nihari and paya both 10 /10 would definitely recommend,staff very good as well

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Mehtab Kassam . 2024-05-19

MORE AT Google

I went for the food with my family and everything we ordered was 10/10. Best place ever. The service was 100/10, I got served by wajiha and the lady was absolutely helpful, kind and professional. Highly recommend this place to everyone to go and spend nice time with your family and loved ones.

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Badra Munir . 2024-04-27

MORE AT Google

We came to this restaurant the other day for iftaar. As we were in the local area, we decided to try out. It was buffet, good selection of food and snacks. The staff was friendly and helpful. I do recommend this place for dinner etc. Reasonably priced meals.

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Muhammad Mehmood . 2024-03-26

MORE AT Google

Went for the iftar buffet. Very pleasantly surprised, cost only £14 per person, drinks included. Although there are not that many dishes, the dishes they had were really well made. The food was delicious, samosas and pakoras were fantastic, seekh kebabs were delicious, as was the biryani. Would definitely recommend for people to come down and try it out, perfect for iftar.

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S S . 2024-03-26

MORE AT Google

Wonderful food and brilliant customer service, especially Abbas

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a c . 2024-02-24

MORE AT Google

There must be 0 rating option aswell. Being charged £5 extra,which they admitted upon calling them, tiny portions with way over priced dishes. Owner must sort themselves out, not going back again. I posted review on tiktok under name of SHAHZAD KIYANI UK 🇬🇧. Must check & share. Very disappointed

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Love Peace And Humanity . 2024-02-18

MORE AT Google

We went for breakfast today Sunday 18th Feb 2024 and ordered a Desi breakfast and English breakfast and the food had no taste to it and found it to be over priced for what it was. My son accidently spilled his drink and I asked the waiter for a mop and even offered to clean it up myself, he did not say anything but his behaviour was rude towards us... however the older uncle I think he possibly is the owner or manager of this place was really helpful even replaced the drink for free of charge and said these things happen when young kids are involved and not to worry. The only positive think about today was this gentleman who had good customer service but since my last visit 6 months ago the place has definitely gone downhill.

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MR T Kashmiri . 2024-02-18

MORE AT Google

I went to Chaaka and Chaii with my family we had breakfast it was amazingly super delicious, AMBALA RESTAURANT GLASGOW, highly recommend Chaska and Chaii to all, Well done guys Keep it up..

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Ambala Restaurant . 2024-02-09

MORE AT Google

Overall the experience was really good. I like the friendly environment, on top of that food was really delicious. It was hot and fresh

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syed adnan . 2024-01-22

MORE AT Google

Personally, I wouldn't go here again. The food was cold and not nice

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N Z . 2024-01-22

MORE AT Google

very friendly staff . reasonable price . amazing variety of food

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Ammie R . 2024-01-20

MORE AT Google

I love to come this place so yummy fresh food I LOVE HALWA PURI SO CRISPY ND NICE ND ALSO I LOVE ROGHNI NAN WTH PAYE NEHARI ❤️👌🏻Karachi NEHARI is so good yummy tender just wow

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mubi khan . 2024-01-18

MORE AT Google

Visited today at 6.15pm and the place was completely empty, no atmosphere nothing , then another 2 people came after us, the place is cash only and the nearest cash point is outside Lahore village a 5 min walk down the road. The waiter was nice and attentive and the food was ok but nothing special, wanted to eat a chicken karahi but was told they have no chicken so had to settle for lamb karahi, left around 7.30 and still the place was completely empty apart from the 2 people who came after us

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Kambera manir . 2023-12-19

MORE AT Google

The combination of the paratha and omelette was absolutely delicious. The crispy and flaky paratha perfectly complemented the fluffy and flavorful omelette. The richness of the eggs and the savory spices in the paratha created a mouthwatering harmony of flavors. It was truly a delightful and satisfying meal.

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Farhaan Arif . 2023-12-16

MORE AT Google

We went for breakfast and it was an ok experience. Paya: 4/5 Channy: 3/5 Puri: 2.5/5 Tea: 1/5 Nan: 3.5/5

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Hassan Butt . 2023-12-12

MORE AT Google

Absolutely disgusted and very disappointed with the food. The tawa is not freshly cooked. Its all heated up in the microwave, even the roti and naan. Don't waste your money in this place. They have made it look nice, you have invested in the decor, maybe invest in a new chef. Raw chicken curry

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Shamil Naveed . 2023-11-25

MORE AT Google

So disappointed by Nihari we ordered.

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Ikram Aslam . 2023-11-25

MORE AT Google

Tasty authentic Pakistani food. Good price for quality food, would definitely recommend.

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Aisha Raja . 2023-11-16

MORE AT Google

Had a quick nibble whilst shopping. Were greeted by waiter and given our table to sit at. Order masala fish alongside a kids meal. The food was very nice but would have preferred a larger portion size of the fish (were given four individual pieces), no salad. Only two sauces supplied (ketchup and chilli). Kids chicken nuggets were nice. Mango lassi +++

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Usman . 2023-11-08

MORE AT Google

So where do I start, came in for lunch with family, got halwa puri with channa, nihari, paya, pashwari naan and tea. Food was really nice, really liked the curry for the paya, first time tried the pashwari naan and really nice got to say the honey on top was the perfect balance great with tea, the service from the waiters was really good ordered the food and came in good time. Overall had a great lunch at Chaska & Chaii

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Adeebah Bi . 2023-11-08

MORE AT Google

I am very pleased to come to the restaurant today with my family to have some breakfast/ lunch. The experience was amazing, very nice food, the staff was really friendly. I have to say the peshwari naan, nihari, and paya was really tasty. The decor in the restaurant was beautiful, took some pics. I cant wait to come again

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Saibah Bi . 2023-11-08

MORE AT Google

Best nehari in Birmingham so far in my knowledge

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Tahmidul Arifeen . 2023-11-02

MORE AT Google

Poor service, no manners of serving, Taste is not good, Just Dumped...

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Wahid Hussain . 2023-10-21

MORE AT Google

took family out for a birthday meal.... very very disappointed....

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Mohammed Wadood . 2023-10-19

MORE AT Google

This place was soo nice one of the best places iv bin so far went wth my cousins the desi tea was amazing fresh milk fresh pot really enjoyed it .also had chicken wing very tasty had Carrott desert (gajrela) amazing samosa chat great thanked the shef. Waitter service was great loverly smile welcoming we went to the lady pool road branch.

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Shanaz Akhtar . 2023-10-18

MORE AT Google

Beautiful place with beautiful food! Very helpful staff and Uncle who owns the place is a legend!! 100% recommend!

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Sumairaa . 2023-09-13

MORE AT Google

Amazing place on ladypool road!! 100% recommend the Pakistan Breakfast. Halwa puri with amazing Karak chai!! Everyone should go here!! Uncle at till is amazing and very friendly!

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Farhan Ajmal . 2023-09-13

MORE AT Google

Very tasty and fresh food amazing service

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muhammad bilal . 2023-09-12

MORE AT Google

Good food. Specially their breakfast. Edit: After having few good breakfast. We tried dinner and the lamb karahi with desi saag and naans were also brilliantly tasty.

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A Gulraiz . 2023-09-03

MORE AT Google

V bad .... I visited around 6 pm several days ago with my family. The order was taken by the waiter and after that he disappeared. When it was a long time to be there , I saw the same waiter was coming to take orders from a new customer. Then I asked him what the matter was(because it's been a long time since I was here, even no water was provided). And I was shocked when he replied to me. He said , "Sir sorry for everything, In fact there is no chef available in the restaurant at the time and I am the only person here and I am cooking the food by myself that you ordered. I don't know about others but I am sharing my experience as I am residing in Coventry and went to Birmingham for food. And when we were leaving the place , the chef was coming in and he just passed the smile and ignored my complaint.

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let see what next . 2023-09-03

MORE AT Google

Im a big supporter of local small businesses but our first ever experience here, sadly was not a good one. I wanted a place to take my wife and kids to have lunch and this place caught my eye driving past. We sat down and order wasn't taken until 20 minutes of sitting at our tables. Finally once ordered we was waiting another 30 minutes and felt I should ask how long and was told 2-3 more minutes. The old man (who I think is the owner) was very rude towards his staff who felt they had had enough from being bossed around. I asked the waiter how long is the food going to be and the boss walked over and told him to stop chatting and get back to cleaning tables. Eventually after another 20 minutes I had to leave as the service was appalling and the food hadn't arrived. The old man couldn't care less and just charged us for the orange juice we drank and let us go out the door. What a complete waste of time. Maybe he should retire and let someone else run this for him as I genuinely do believe their food looked quite good.

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Imran Arshad . 2023-08-28

MORE AT Google

The food is very underwhelming, order the paya for myself not at all sticky. My wife had the samosa chat which had no samosa. One child had fried egg breakfast with no butter on the toast. The second had a omelette which I requested not to be spicy and it made my eye water. The service is very poor asked for water for the children was told twice that only bottled water was available, snickered at for asking for tap water none available. The tea was fine not worth what I paid. The plates are clearly old some chip others black marks. Paid £30 for this utter joke. The only saving grace the venue was it was relatively empty.

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Fahed Berki . 2023-08-27

MORE AT Google

Well it's been a while had some Pakistani breakfast so chose to go here and unfortunately was bit late so just had a normal lunch but was good though we ordered Lagori chana with naan and was great and delicious but it got all down when we had the tea sort to say that it wasn't fresh and after we left the restaurant my wife start feeling unwell bcz of the tea and she started vomiting over all every thing was good but just that incident made their reputation way down what i was expected and felt.

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MUHAMMAD ALEEM . 2023-08-27

MORE AT Google

We ordered the Pakistani breakfast which was tasty and filling. The best thing was that it was served hot! Spacious seating with friendly staff.

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Maria . 2023-08-26

MORE AT Google

Worst food ever chicken was dry small portions the toilets where disgusting surrounded with spider webs...the whole experience was bad...never again

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zafar iqbal . 2023-08-23

MORE AT Google

Discrimnated me unprofessional liers charged twice told second drink on us terrible workers discrimnated me as disabled lady

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fameeda b . 2023-08-19

MORE AT TripAdvisor

Chaska and Chai is a delightful food place that offers a memorable culinary experience. The standout dish here is undoubtedly their flavorful tawa creations. The enticing aroma and taste of the tawa dishes are truly remarkable. The restaurant's ambiance is cozy, creating a perfect setting for a satisfying meal. The menu offers a decent variety, with the tawa options stealing the show. Service is prompt and attentive, ensuring a pleasant dining experience. Prices are reasonable for the quality and taste they offer. Chaska and Chai is a must-visit for anyone seeking delicious tawa-based cuisine in a comfortable atmosphere.

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Raza Hussain Shaffi . 2023-08-18

MORE AT Google

We had such an amazing service at chaska and chai..such great management and chef. Especially the gentlemen called brother Abbas, he was extremely helpful as we came with both our children on wheelchairs and he made sure we had everything we needed and helped us carry the chairs in and out. We wish him all the best and please be sure to praise him for his hardwork when you go to visit. We would actually come back to Birmingham for this place, the food and service was incredible.

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Saira Ahmed . 2023-08-17

MORE AT Google

Our first time eating here and uncle made us feel so welcome and accommodated us, we had desi breakfast and it was so nice and flavourful, the atmosphere was clean, tidy and welcoming. My auntie drinks english tea and they do not serve this however uncle went out of his way to make some english tea for her and even gave his own cup and milk saucer, she also wanted to take home some more lassi saag for her autistic son and uncle gave us more for him and didn't even charge us extra. Overall amazing place to come and will definitely come again :).

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Shiz Kan . 2023-08-14

MORE AT Google

The nihari and paratha were absolutely delicious, providing a delightful burst of flavours that left me thoroughly satisfied. The chanay and halwa were equally impressive in terms of their deliciousness. However, I must admit that the puris were too dry and flaky. Nonetheless, it was still a good Pakistani breakfast experience that I enjoyed.

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Mohammed Shafiq . 2023-07-30

MORE AT Google

Had a great authentic Pakistani style breakfast here. Food and service was great! The boss and the waiter was very polite and well mannered. Had some good conversation with the Boss. I tried the deghi gosht, gosht saag, daal mash, pratha, omelette, rice pudding, halwa. All worth lovely and worth trying

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Hakeem Ahmed . 2023-07-27

MORE AT Google

Very disappointed with this place. Im from London visiting Birmingham with my parents and brother. We ordered 4 karak chaii, 4 parathas and 4 omelette's after waiting for over 35 mins was served the food. The place is filthy and the boss not hospitable at all, im not sure how he is running that place. The parathas were thick and tasteless, the teas too sweet. When I went to pay I was charged £45.50p. I almost fainted, the eggs were £6.50 each, thats unheard of! When I questioned the boss, he replied well thats our prices. Please beware, daylight robbery!

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Munera M . 2023-07-23

MORE AT TripAdvisor

The chef’s service was amazing! Food was cooked to perfection !!!! Waiters were very nice.

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Havub Ayum . 2023-07-19

MORE AT Google

This morning we went to get some breakfast. Me and my colleague ordered the nihari and paye with roghni naan, paratha, and the aloo paratha. The dishes came out hot and extemely tasty, the naan was really soft and tasty, and the paratha reminded me of home. Brilliant experience as always.would recommended.

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mohammad yousaf . 2023-07-19

MORE AT Google

Haji Shaab's restaurant is a gem! The warm ambiance and friendly staff made the dining experiences delightful. Their mouthwatering sheek kabab was a standout dish. Haji Shaab's personal touch as the owner made it even more special. A must-visit for all foods enthusiasts. Not to mention, their naan paratha, chai, and kheer are the best in town.

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Amber Lama . 2023-07-19

MORE AT Google

I visit here with my family regularly. Food is always fresh and tasty and presentation on point. Staff always go out their way to give exceptional customer service. My family always choose the Tawa as it has something for everyone, great portion size, value for money and most importantly every piece is delicious! The pomegranate mocktail is my fave. Don't leave without trying their tea - its beautiful! I've also tried their breakfast - went down a treat, and again staff were attentive and gave excellent service! Hajee saab is ever so lovely, I would definitely recommend Chaska and Chaii!

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Saika Bi . 2023-07-19

MORE AT Google

BEST GRILLED FOOD IN BIRMINGHAM! I was really impressed with the tawa, which offered a range of biryani, curries and grilled chicken and lamb. Perfect for a family dinner. The atmosphere is also suitable for family and children, which is supported by large seating areas allowing for conversation. Waiters were excellent and prompt with any additional needs. Also allowed us to bring our own cake and cut in the restaurant, additional cutlery, plates, and tissue were provided. Will visit again!

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Dr Suriyah Bi . 2023-07-19

MORE AT Google

What can I say about this little gem, family visited here last night. Personally I'm a fan of sheesh kabab and lamb chomps. They were cooked to perfection, juicy and tasty. Loved them. Portion size was good, presentation spot on and smelled lovely. Wife enjoyed her breakfast again was spot on. Kids really liked there chicken loaded fries and we had to order another portion. Overall, a must try, well presented restaurant, nice and friendly staff, excellent service and food, place was busy and food came out quickly and efficiently. I would recommend this restaurant.

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janzeb Ali . 2023-07-19

MORE AT Google

A lovely place to visit with the family and kids! There is something delicious for everyone! The environment is perfect, picturesque, and the food is even better. You can’t fault the quality! Everything is fresh and smells amazing! The kebabs are sized and spiced perfectly, the biryani is flavoursome, and the food portion sizes are better than most places. Staff who work here are pleasant, and present themselves very professionally. Everyone has a smile on their face. Once again, a lovely place to go. We will definitely visit again to try further options.

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Ruqia B . 2023-07-19

MORE AT TripAdvisor

Absolutely nasty. Nothing was fresh, kebab where out of date I told the workers and he was like no it's not I said to him try it then he said sorry. Staff where rude. Wouldn't be surprised if they gave food poisoning. DO NOT GO THERE.

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Abbas Naqvi . 2023-07-18

MORE AT Google

First time going here and definitely the last. Food is fresh but it's not tasty. The parathas and Puri's are so thick that I swear they're still raw. I actually felt sick after eating. Tea is nice though! Just don't have the Puri's or parathas otherwise you'll regret it

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Salma Benji . 2023-07-17

MORE AT Google

Amazing food we had gotten a custom made platter for a family event.

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Abdullah Hassan . 2023-07-10

MORE AT Google

Really bad service rude behaviour don’t recommend couldn’t speak English

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Salman khan . 2023-07-07

MORE AT Google

Most pathetic nashta we ever had.please don’t waste your hard earned money here.On top of that service is very slow and management behaviour is toxic.

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Waqas Ahmad . 2023-07-06

MORE AT Google

The food was really delicious and for such good prices. The staff were very attentive and the service was amazing. Will definitely be back! 10/10 would recommend

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Rozeena . 2023-07-05

MORE AT Google

Food was really fresh and tasty, everything was very clean and the staff were very generous especially the owner. Would definitely recommend.

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Maaria Asif . 2023-07-01

MORE AT Google

Food is not at all fresh and tasty. Really had a bad experience.

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mubeen shareef . 2023-06-24

MORE AT Google

Best tandoori paratha in Birmingham. Zarda pilau with ghee and halwa were absolutely gorgeous.

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Shehzad Qureshi . 2023-06-22

MORE AT Google

I had the halwa puri breakfast yesterday and thought it was one of the tastiest desi breakfasts I've had, I'm not from the midlands but it was my second time visiting Chaska & Chaii and I chose it as I'd enjoyed it the first time too. The lassi is made fresh unlike many other venues which was a refreshing change and the karak was also tasty I dined alone as a young woman, it was one of the few places that feels comfortable to do so unlike many other venues in the area. I also took away some samosa chaat which was very tasty.

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Emma Tahir . 2023-06-21

MORE AT Google

Avoid at all cost. Went for breakfast, food was reheated and smells really bad. Nothing was fresh and the service was pretty bad. Total Rip off.

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Shahzad Ahmed . 2023-06-18

MORE AT Google

Great place to have breakfast. Excellent choice of food and superb taste. Been twice and will go again.

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Jawed Butt . 2023-06-12

MORE AT Google

Terribly average food with some of the worst customer service I have ever experienced. There's so much to complain about that it's exhausting thinking about it. Do yourself a favour and go elsewhere. What an awful experience. Under no circumstances will I be returning.

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Adam Khan . 2023-05-22

MORE AT Google

Very nice parathas and saag, I go for the paratha and saag and it’s always the best, the samosa chart is very tasty and not to expensive.

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Fatima Ahmed . 2023-05-20

MORE AT Google

First time went to the restaurant for breakfast last weekend with my family. Overall the food and service was pleasant and we will return In Sha Allah. Owner please note, the chef needs wear a full hair net, not just a cap. He has long hair almost to shoulder length. Only noticed this whilst waiting to pay, and hygiene is very important. This is why I’ve taken a star off from my rating

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Z Malik . 2023-05-12

MORE AT Google

Travelled from london for a family event and made sure to pit stop for some brekkie at this place, and, what an absolutely diabolical, filthy and unacceptable experience it was. From the offset, the manager / owner was very unwelcoming asking us wait over 15 mins to be seated when the restaurant was half empty (claiming all tables are booked), he then tried to make two of us sit on a single persons table! And then with a family leaving we were moved to that table. We then Waited another period of time before the food was bought to us. NOW NOTE: since we sat down at this table, NO ONE had even bothered to clean the table after the previous customers and instead they had the audacity to bring our food expecting us to eat with all the present dirty plates and dirty table. I had words with waiter who the apologised and retuned with a couple of tissues in an attempt to clean the table but instead smudged all the dirt everywhere. After some more words, he returned with a spray and some more tissues, and now, after some DIY cleaning … the table was finally decent enough to have food on. So we began eating our food. We ordered … Halwa, Channa, Paya, Samosa Chaat and Naans. Firstly the Naans we ok, they seemed nice, fresh hot and decent. But unfortunately … that’s where it all stops and it goes downhill from here. The Channa were cold, bland, tasteless and the gravy wasn’t fully cooked. It seemed as if they ran out of gravy so added some water and reheated the dish. The Paya was cold and the gravy was thick and more like a nihari gravy rather than what you would expect a Paya gravy to be like. The Halwa was very oily, not to sweet which was nice, but cold and oily isn’t what I would serve Halwa as. But we were hungry and angry, tired and now running late to attend a family event, so decided rather waste the food let’s just eat. So we did. Well at least for about 2-3 minutes before we found hairs (yes NOT 1 but several) in the Paya Gravy. Not just any hair, dark black curly pubic style hairs mixed with some brown hairs So I immediately called the waiter who noticing the amount of hairs apologised and said he would change the dish. But by now enough was enough, so asked him to take it back to the chef and cancel the item from our bill, and bill us up. We were not going to finish the food as we were now put off the food totally. Most people would have simply walked out the restaurant without paying, but knowing the waiter was being pressured by the boss and fearing he may lose his job, we decided to pay the bill minus the Payas. We then refused to have the rest of the food packed for takeaway. If I am not willing to eat that unhealthy, unhygienic food. Then why will I pack it up .. I wouldn’t even feed that to a Dog. We then went to pay and noticed the boss run up to waiter, whisper something into the waiters ear and then head off upstairs to the office area. Upon paying and taking my receipt I realised they didn’t remove, but instead charged me in full for the Hairy Payas. As I had now already been tricked into paying, so I asked how this had happened. The staff replied it was the bosses call, and that the waiter was simply following instruction. I asked to speak with the boss but was told he is in the toilet. Now the hairy Paya dishes were less than £10 each but it was the bloody principle here that if items should have removed, then remove term. Do not pretend to remove and trick the customer into paying. The boss was in the loo for over 10-15 minutes and then we were advised he had left to pray. Which basically meant he ran away after instructing his waiter to de-fraud us from my money. We were now running very late for a family event so decided just to not cause a scene and waste time and just leave, and expose this low life scum who shouldn’t be in-charge of any eatery, by leaving a fully informed review. So If you wish for a clean environment, fresh food and good ambience. Then STAY AWAY. If however you enjoy cold, oily and full of hair food served on dirty tables with previous customers plates and mess still present, then you’ll love this place ❤️. And remember, be prepared for the boss to defraud you of your money 💰 even if it’s just a penny. Because that all his mindset is worth.

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deffy . 2023-05-08

MORE AT TripAdvisor

Another very positive dining experience. We had the desi nashta and we were left very pleased. Well cooked food, quick service and clean environment. Would recommend to everyone.

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Saqub Sheikh . 2023-05-07

MORE AT Google

I stopped by to have some karak chai. .this was the worst karak chai I have ever had. .

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365 Packing . 2023-05-04

MORE AT Google

Went to this restaurant this morning. When I wanted to pay the bill the owner hiked the price saying I did not order a special despite him and the waiting showing me the item on the menu Please be aware that they hike their prices when you pay the till It was my first time there and I will not return due to this dishonesty

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albert smith . 2023-05-02

MORE AT Google

Food was absolutely delicious we ordered mix tawa grill, definitely a must try highly recommend the mix tawa Friendly service nice and quiet atmosphere I would like to Thank uncle ji for the free gajrella halwa it was very yummy really enjoyed it THANK YOU Uncle ji Chaska and chaii is always my No1 stop for food everytime I come from Belfast Ireland

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N Jan . 2023-04-24

MORE AT Google

During Ramadan should have more out as its a buffet.

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Haroon Nasrulla . 2023-04-13

MORE AT Google

We went for iftar buffet foid was really good and owner is v.nice and friendly we had lovely time and will definitely recommend

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Almas M . 2023-04-09

MORE AT Google

ded food no taste selling vegatables dead decorations aswell no roast no chips dead no good food here

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ghost c . 2023-03-30

MORE AT TripAdvisor

Terrible service constant empty trays no variety and 1 dessert and drink not Included i would not recommend coming here, I certainly will not be coming back.

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Nazmeen Akhtar . 2023-03-30

MORE AT Google

Good and tasty foodand customer service

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Mac Weoley . 2023-03-28

MORE AT Google

I went for iftari yesterday I must say I give 10/10 they never had a lot of people and wasn’t crowded, I’m a regular they never let me down 😊

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shazia bibi . 2023-03-26

MORE AT Google

We went to Chaska and chaii today for lunch. We had chicken saag karahi and lamb karahi, the food was delicious we really enjoyed it and kids. so have to rate them on that. But have got to say the service and wait was absolutely dreadful and the staff were so un-attentive and slow. Had to repeatedly call them and ask them how long the wait would be. we went at 1.30 and our order wasn't taken till around 2.15 and then food arrived just around 3ish that to as i nagged and asked for it to be quick. Service and wait time is very bad and there is no structure in place. The atmosphere was lovely but it was extremely busy. Husband wanted Puri and chole but by the time we was served they had stopped serving it as apparently after 1.30 they don't do puri chole.

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Aisha Begum . 2023-03-19

MORE AT Google

Service is an absolute joke. The old man [front of house] didn't really care, waited over 10 minutes before we got menus, and an hour before we got our food. The waiter hardly spoke any English, and when asked for anything, he would acknowledge it and would not bring what was asked. Food was less than mediocre, halwa puri and channa weren't the best 4/10, the nihari was 7/10, on completion of the meal we wanted to take the remainder meal out but we was told we don't do take away. Wouldn't personally go there again unless the front of house was changed to someone who knows what they are doing instead of piling people in and making them stand untill a seat is available, customer service skills definitely need fixing, far better place to eat on the ladypool road like taste of pakistan.

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S S . 2023-03-19

MORE AT Google

Yummy Lahori Nashta, Awesome service

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Maria Zaigam . 2023-03-12

MORE AT Google

Amazing breakfast and good service as well🙂

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Saba Riaz . 2023-03-12

MORE AT Google

I am thoroughly disappointed with Atmosphere on a Saturday. The place was completely empty, devoid of any atmosphere or liveliness. I ordered two teas for takeout, and the experience was excruciatingly slow, taking even longer than Royal Mail's delivery. The tea was disgustingly sweet and tasted like sugar water, and to top it off, the flimsy cups resulted in the entire beverage spilling on me. The staff was equally disappointing, lacking any personality or charm. I found it easier to converse with my cat than the lifeless and unsmiling staff. The whole experience left me feeling let down and dissatisfied.

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KX3I Hungry . 2023-03-11

MORE AT Google

Where to start! This place is amazing when it comes to customer service and even more so the food is amazing !!! The Nihari is the best we have ever had out. The prathas again so authentic not these frozen Shan ones like everywhere else. The plates always come out warmed. The milk for the tea again comes out warm and fresh tasting The quality of the chappli kabab is also amazing and so juicy!! Honestly I can’t recommend this place enough. We drive 20 miles with a toddler to come here and it never disappoints. Thankyou to all the waitering staff and the owner who is so humble and always on hand to help. May your business blossom in sha allah and Thankyou again for a lovely plate of food. Jzk

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Yasmin Jaffa . 2023-03-11

MORE AT Google

Overrated tawa grill. Rice were old didn't even take a bite. Chops weren't cooked properly and the service was very poor. Told the waitress about the food and all I got back was that 'I will let the chef know' Never again

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Mohammad Hussain . 2023-03-09

MORE AT Google

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