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3.3

Based on 1.098 opinions finded in 2 websites

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Nº 749 in 951 in Wigan

Nº 72 of 86 British in Wigan

CUSTOMERS TALK ABOUT DISHES WITH..chickenladyonioncookedoldmustcurrysteakfishroundpaycheesecoffeesaladroastcream

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Amazing breakfast for the price . Very filling and fresh . Will be our regular breakfast spot from now on . Looking at the menu loads of great offers and deals on every day

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Sarah . 2024-08-22

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Where do I start… I’m utterly disappointed and outraged by the way I was treated by the staff at this establishment. I attended late to the gathering with a group of friends in which they had already received there beverages only to be met with a shambolic request of ID for a glass of coke cola. Me being a middle aged man with wife and kids assumed this was a joke as I’m clearly off age (what young wippersnapper has grey hairs on there head and beard?!). After this altercation the woman with blue hair and manager behind the bar said that my friend would have to buy me the pint of COKE COLA where they proceed to stare at me with an aggressive look of which I can only assume was an intimidation tactic. On top of this the Coke which I consumed tasted like cheep rola cola. Overall absolutely appalled by not just prices but unfortunately the staff at this establishment would not recommend at all unless you look like Ghandi! Yours truly Mr Tiddle

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Marcus T . 2024-08-15

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We had a lovely meal today with the boys at the Charnley Arms. Hannah, was so helpful and spoke with a lady (manageress) to get me the best deal on offer for our lunch, as one of the boys will only eat either garlic bread, or fries. They were more than helpful and the meal was delicious. Thank you Charnley Arms.

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Julie P . 2024-08-05

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I would definitely recommend going, I have been on many occasions and have never been disappointed! The food is always lovely, the staff are very friendly and the service is excellent! I would highly recommend to anyone!

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Poppy J . 2024-08-04

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Brilliant service from Debbie made sure we was well looked after. Brilliant food. Would recommend. Thanks Debbie you was wonderful.

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abbs . 2024-07-26

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Was in there last night with a friend and the young lady Kayla I think she was called made us feel so welcome we called in as we are hgv drivers and just wanted time out of the truck for hour but we stayed there for 3 hours we will be going back there and trying the food next time

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Reggie F . 2023-11-21

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I went to the charnley arms today for lunch with work friends and was greeted by the lovely and friendly Coleen who was very friendly and considerate to our needs. Nothing was too much for her and she made sure we had good food in a timely manner. Coming over to the table she was enthusiastic with a smile to see if we were enjoying our food and that everything was as it should be.

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danny f . 2023-11-17

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Lovely trip to the charnley call in here regularly the staff are always so helpful. Hannah has served me on several occasions and is always so polite and helpful as are all the staff

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Mi11er221083 . 2023-11-16

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Fantastic service from Hannah very friendly and supportive as a support worker it can be difficult to take clients to certain places ……. So supportive thankyou

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danielpY5365BG . 2023-11-16

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The food was great service was brilliant by hannah always smiling and very helpful and friendly such a lovley lady

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Beck G . 2023-11-16

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The service was amazing and the food was great and would definitely be going again first chance I get.

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David S . 2023-11-16

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Great service from Debi, friendly greeting and the full english breakfasts we got were lovely. Ideal start to a Sunday.

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Explorer29996534913 . 2023-11-12

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Good fast service , food came quick and was very enjoyable , would recommend , good park outside for younger children

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Familyoff7 . 2023-11-12

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Friendly, helpful, hard working team who made our visit very enjoyable. Service was very good as busy time and the food ( roast dinners) were all great quality, tasty, warm and excellent value for money. Enjoyed our food/visit thoroughly and how much the staff all cared. Thank you we'll be back 😊

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351emw . 2023-11-12

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Visted again last night, and again, everything was just as amazing as always. The food was delicious and hot, was served and checked by Laura again, such a pleasant young lady. I also asked Laura who was the manager, she pointed to the polite Connor serving at the bar, he looked otherwise we wouldve come over and said how amazing the food andstaff were. So well done to you all. I came for a catch up with my friends and they all enjoyed it to! All the staff are friendly and such a credit to the pub, the food was great, had a steak and was yummy. Keep it up. And will be returning again. Thank you!

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sylviaJ22ZL . 2023-11-12

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It has been months.. far too long since I've been in this fantastic establishment.. however I made the effort to call in just last night for a quick pint. The place hasn't changed which is good, I'd be disappointed if it did. I was lucky once again to be served by hannah who was the perfect barmaid, happy, smiling and nothing but pleasant, . made me feel so welcome I stayed most of the night.. just fantastic. I hope to not leave it so long until I visit again..

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nedie2019 . 2023-11-11

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Served by Jo. Who was friendly and experienced. Ordered the 12oz steak. It was cooked to perfection. Nice deals on the kids meals. Kids thoroughly enjoyed themselves . Laura brought our food over and took the time to interact with the children . Can't wait to come back. Well done! We didn't take photos. We couldn't wait to dig in

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wolfman b . 2023-11-11

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Food was good coffee was good hannah very friendly member of staff all staff are very please to talk to

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maggimoo1234 . 2023-11-06

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Had a lovely meal with the family all staff were helpful and friendly We were served by Coleen was great seeing her back she was helpful as always We will be going back soon

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Paul B . 2023-10-20

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5* service from all the staff especially colleen she was very welcoming and made sure we was happy with everything😊 definitely be back as it was nice and chilled

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Alex B . 2023-10-19

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We visited this pub as a family and ordered a Sunday roast, we are not fussy but it was possibly the worst roast any of us had ever had! Everything on the plate was frozen even the mashed potatoes!! The plates where hot the food...

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742jackiec . 2023-10-15

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Lovely friendly staff - especially Hannah and the girl who served us behind the bar (blonde hair, didn’t catch her name unfortunately). I took my two kids for a meal whilst staying at the Premier Inn. Great choices for them. Also for me… value for...

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C B . 2023-10-11

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Good service by friendly staff member Hannah. Chips were nice and hot. Really liked the cranberry lemonade mocktail.

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Welshy3 . 2023-10-09

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We eat here quite regularly and we have never had a bad meal or received bad service. The staff are always very friendly and willing to help. The food is a great price and always beautiful, you can't go wrong

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Jade S . 2023-10-07

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Absolutely great service and food! I went with my boyfriend, my brother, his girlfriend, and my nephew, who went to on the park to play which he loved. We then had some food, and it was just on point delicious. The staff who served us,...

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sylviaJ22ZL . 2023-10-04

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We came here for lunch and it was wonderful. The food was great, the staff on the bar friendly and Laura who brought us our food was brilliant. She checked everything was okay and always had a smile on her face.

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Discover531240 . 2023-10-01

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Parents chose the Charnley Arms for a family meal out. The food was fantastic, the atmosphere enjoyable and the staff welcoming. A great night out, would happily recommend for others. We will definitely be back. Thanks to Hannah for her great service on the night.

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steve w . 2023-09-30

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We love coming here as the food is always consistently great, we had the burger and lasagne this week and it was next level. I always have to leave room for dessert as the horseshoe donut is to die for.

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oliviakathryn1 . 2023-09-28

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Very warm welcoming bunch of staff, very friendly and nothing too much trouble, service with a smile, especially from Colleen the friendly lady behind the bar, highly recommend the charnley arms 😊

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Z2588SBdavidh . 2023-09-28

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Called in after work for a quick meal . We had the steak offer . Steaks where cooked perfectly. No fat and so juicy . Chips where so hot I burnt my mouth 🤣 . Finished with the horseshoe donut … delicious. Service was very...

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deboraha372 . 2023-09-28

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The staff are so friendly and will do anything for you and you can have a good laugh with them I’d recommend to anyone to go especially the dine and dance organized by collen

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Stuart G . 2023-09-28

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Sometimes a steak night offer results in poorer quality meat. Not this one! 8ox rump steak for £8.50 and it was superb!! Practically no fat and cooked exactly how medium should be. Could not fault the meal.

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24alexanderh . 2023-09-28

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Not been here for years, but was visiting family and decided to call in for something to eat. What a great welcome we got Drinks were served promptly and we sat down to choose something to eat Once ordered the food came fairly quickly and...

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sarahmR3032DA . 2023-09-28

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Headed there tonight as it was my partners birthday and we fancied a treat to celebrate. We are a family of 4, 2 adults and 2 kids and found a great spacious table to sit at. While ordering our food from a very good menu,...

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Andy G . 2023-09-26

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We had a relative in a wheelchair and Laura was attentive and offered a great service. The food we ordered was tasty reasonably priced and served promptly.

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Andy G . 2023-09-26

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First time I had ever been here. I found everyone very friendly, pub clean, food lovely and great service. Hannah served me at breakfast and was excellent with her customer service, approachable and friendly. Made me feel at home. We will defo come back when...

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Jues333 . 2023-09-24

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Food was amazing. Very tasty . Was served by Laura, Jo and Hannah. Lovely, friendly staff. Kids enjoyed there meals and nothing was too much trouble. See you again soon

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wolfman b . 2023-09-23

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We have a weekly breakfast here, great service by Janette and Hannah and the breakfast was first class, thanks.

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John G . 2023-09-20

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Called in with my family for our evening meal and was very disappointed when the girl came and put the cutlery on the table and walked away I started putting the cutlery out in front of everyone when I noticed that one of the forks...

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Alec R . 2023-09-20

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Situated right next to premier Inn, very handy. Decent food and lovely service by a very pleasant Kayla. Thank you.

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816neila . 2023-09-19

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The burger was very nice and Debi was brilliant at timing our starter, main and desert. Thank you Debi for a great and welcoming service.

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Jessie M . 2023-09-19

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Great place for a quick meal. Service was speedy, Debi was polite and efficient. Food was tasty and there was plenty of it. All in all, a great visit. Definitely be back again

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Sharon M . 2023-09-19

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Debi served us today and she was very friendly and efficient! The service was very quick and the food was delicious, it was also great value for money. We will definitely return!

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Roam19319644283 . 2023-09-19

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Having driven through torrential rain from Portsmouth it was great to see Debi’s smiling face at the door. All the staff were friendly and polite and the shared combo that evening was just what we needed as we’d had a big lunch before leaving Portsmouth....

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SueDry . 2023-09-18

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The food we had was outstanding. Really enjoyed. All very freshly made. Staff very friendly and helpful

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The Style C . 2023-09-17

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We came in for drinks and as out daughter was hungry. Kayla was awesome, looked after us, made sure we had drinks etc. It's not the ritz but the staff definitely make it

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Carina H . 2023-09-15

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Lovely food, great staff. Tony served us, friendly and very polite. We come a lot as my daughter loves the play area. Great place, good prices

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Maps34691782580 . 2023-09-15

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I visited this pub as I was staying right next door at the Premier Inn. Very convenient location just off the M6 for business and leisure travellers alike. I didn’t dine here but the food looks of reasonable quality if you like a cheap and...

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ChestnutBen . 2023-09-14

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I went to the Charnley Arms Tina Turner tribute lunch . I booked a table for 9 people. The place was packed the singer was brilliant very entertaining. It was obvious they were short staffed due to a staff member taking ill I could see...

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Sue S . 2023-09-06

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Had a lovely meal with my mum and dad everything was tasty great service and atmosphere our server Hannah was really nice and helpful I will recommend to others

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Paul B . 2023-08-27

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Hannah was a great, attentive waitress and we thoroughly enjoyed our visit. The food was tasty and we will definitely be back.

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GrandTour21829540987 . 2023-08-27

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Hannah and all the staff were very welcoming, friendly and efficient. We got good, tasty food in generous portions and quickly. Everything you need from a quick pub lunch. The Sunday roasts and chicken baguette were really good too.

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Ian T . 2023-08-27

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Stayed at the Premier Inn next door and myself and 2 boys went to the restaurant as it was so close. On arrival I was greeted with a friendly smile and welcome from Hannah who also helped serve the food and at all times Hannah...

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Mark F . 2023-08-23

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My family and I visited for some lunch, and had the pleasure of being served by a very helpful server called Hannah. I would just like to say that Hannah was very helpful, and attentive to our needs during our visit, and would like for...

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Navigator26382296365 . 2023-08-22

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We visit the Charnley Arms quite often taking advantage of their midweek offers. It’s cheaper to eat here than go to McDonalds! The staff are really friendly and the food is great quality. Would definitely recommend.

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388janettel . 2023-08-22

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I have been here many times and would highly recommend as it fantastic food & service! The staff are great and always so friendly.

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ClairL54 . 2023-08-20

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Had an excellent breakfast and service. Hannah was brilliant and helped us with this experience well recommended

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elvish1972 . 2023-08-20

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Was welcomed so nicely big happy smiles Hannah was a perfect host thank you we got the ultimate breakfast for my friend and I We had 3 of everything this was cooked really good even had bubble and squeak not had this in years we...

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andypw212 . 2023-08-20

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Nice place with nice service (Laura) and good affordable food. Would recommend to anyone. Will return.

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Bob N . 2023-08-19

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As good as it normally is. Good service, cheap and cheerful food. Unfortunately didn't have some of the food we ordered.

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Jennifer Alica W . 2023-08-14

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We always get good service from the very friendly, patient staff. Jake really looked after us maintaining a sense of humour and kindness which is rare! We also liked the new menu. Will be regulars for Football Saturdays.

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Bernadette G . 2023-08-13

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Fantastic family friendly venue with meals good value for money. Have previously had desserts and they were lovely too. Staff very attentive and food cooked and presented well, and delivered in a timely manner. Recommend!

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A3939ZJrebeccaw . 2023-08-13

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We arrived late after a long trip from the Highlands. We have 3 young boys. Our table was booked for 8pm on Friday evening. We arrived to a very busy bar with a pub quiz in full swing. After a long, tiring journey we didn’t...

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Donald M . 2023-08-12

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Just wanted a no fuss meal. We got it. Great food, plentiful well cooked, and for what we payed, what’s not to love. Our waiter Jake was very attentive and helpful. Will go back

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scousersuk . 2023-08-11

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Weds 3rd Aug. Our waitress Debi was lovely, very helpful. Unfortunately, your food menu/availability was dreadful. After making a decision and visiting the bar, food was not available, even after 2 visits to the bar !!! No fizzy drinks as there was no gas. If...

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Onlymesan . 2023-08-04

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Last minute choice for dinner when friends arrived. Everyone enjoyed their food and good help given to a friend who had to have gluten free. It was well priced and good portions and tasty food. All the staff were very helpful. A wee shout out...

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TheBeerMaster . 2023-08-04

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Brilliant food for the price and children loved playing on the play area. Great value for money. The staff were lovely and helpful

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Laura L . 2023-08-03

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It's got plenty of drinks and food to choose from Hannah served us excellently for a minute I thought we where fine dining but the food itself is just run of the mill pub grub good but nothing amazing

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silver k . 2023-08-03

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Great staff and lovely food. Had the Steak with onions and peppers with peppercorn sauce with onion rings and chips. Delicious. My husband had chicken Koram he loved it too. Only downside is no lemonade and not many choices of bitter as waiting for an...

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Lorraine H . 2023-08-02

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We come here as my husband works across the road so it's nice and convenient. Food menu has changed slightly but delicious. Jake was lovely.

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Mrsdc200220 . 2023-08-02

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Nice, chilled out family environment with lots of space. Friendly staff especially Debi who sorted out an issue for us swiftly and helpfully. Food was tasty pub grub, lots of variety and deals available for those who like a bargain eg 2 massive portions of...

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Mobile18606786819 . 2023-08-01

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Absolutely brilliant staff nothing too much for them. Always have smiles on their faces and are just amazing with both of my children. Always interacting with them! We go a lot and they've become like part of the family kids always go and give cuddles...

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Chantelle F . 2023-07-31

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Stayed in the premier inn next door on a few occasions for work purposes and every time I visit the staff in The Charnley Arms next door are absolutely amazing! So cheerful and always willing to assist! Food is pretty darn good too!

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Pioneer55253300923 . 2023-07-30

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Great food great staff New menu is great, generous portions and staff knowledgeable, nothing too much for them Will be back very soon

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jodiehJ9763VZ . 2023-07-30

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Food shocking! Wasn't as menu described....chicken and bacon wrap with mayonnaise, bbq sauce and melted cheese .....in reality 1 freezing cold giant wrap which wasn't wrapped, 1 piece of bacon, cold processed chicken...and melted cheese what melted cheese ...a cheese square thrown on top of...

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Happiness65517221192 . 2023-07-27

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Went for something to eat unhelpful staff nothing on the menu.and what we finally got it was garbage

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Compass53461122735 . 2023-06-27

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The roast chicken was ok but the veg was undercooked. Cauliflower was inedible. Couldn't bite or cut through it with a knife!

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Denise H . 2023-06-20

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I had a great stay recently at the Premier Inn next door to The Charnley Arms and had a meal and breakfast at the pub. I wanted to leave a review as we met a fantastic member of staff Carl who was so helpful providing...

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pandafach . 2023-06-12

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Dinner was so nice and excellent value we came back for breakfast. Super friendly staff, attentive and extremely helpful. We will 100% be back 😊

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Daisy C . 2023-06-09

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Came for breakfast excellent service staff from debi stopped in hotel near by so had evening meal here all very good would come again

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Wendysaunders . 2023-06-09

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Took my u14s team here on Sunday for the end of season trophy presentation, as it’s an ideal venue for 16 kids and adults to grab some good grub and refreshments. The staff as always , very accommodating for all and gave us a large...

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Anthony L . 2023-06-08

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Stayed in the premier inn adjacent for two night so had breakfast and dinner in the pub, food simple but nice what you would expect from a hungry horse chain. Staff friendly and approachable- will defiantly cone again when i need to visit the area...

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Xtina10123 . 2023-06-06

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Popped in for a pint ,I was made to feel very welcome and the staff ( Hannah ) were very professional and polite at all times ,

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R397IIdavem . 2023-06-06

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I found the food and service was very good. I enjoyed the experience and will definitely be returning!

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Katie E . 2023-06-05

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We were staying in the Premier Inn and they were able to seat the 5 of us without booking. Hannah who served us was really friendly as were all the staff who waited on us and our food came really quickly even though they were...

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Ahind77 . 2023-06-03

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Lovely food, nice and clean. Hannah who served us was pleasant and polite. Would definitely recommend.

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Sarah88evans . 2023-06-03

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Nipped in for lunch , a bit run down on the outside. Greeted by staff who were warm and welcoming, quiet and plenty of choice of where to sit. Tables clean but menus felt sticky and only one menu for a table that seated 4....

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swiftys62 . 2023-05-21

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Amazing food, staff and venue! Jake and Hannah always make us feel welcome, we have a few people with dietary requirements and they are always happy to help. Thanks for making our Saturday teas really nice, tasty and enjoyable! Thanks Pete

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Sightsee653626 . 2023-05-20

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well worth a visit food is well cooked and great staff, the only slight downside is the portions of fries or vegetables is not very big and could be much better but don’t let it put off give it a try

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royfE1360PS . 2023-05-10

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It's been a while since I had the chance to call in this great pub. . But it's not changed a bit. In fact it's probably better than it was last time I called. Good to see Hannah is still on the staff here and...

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nedie2019 . 2023-04-30

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Hanna was fantastic fast and polite credit to the company food was good all in all 10 out of 10 Would recommend to friends we will return Thanks all

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Mx902 . 2023-04-29

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The food was lovely and we was served by two wonderful ladies who were extremely helpful and so funny, the gruesome twosome Colleen and Jeanette ( hope I spelt your names correctly) they were both so helpful and couldn't do enough to make sure we...

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stacey c . 2023-04-27

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We stay at the Premier Inn about 2-3 times a year,we eat at the Charnley because the food is very good and at reasonable prices. The staff are very polite and helpful and our past visit we were only in the door 5mins and were...

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Explore40659498741 . 2023-04-24

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I go with my son or daughter after watching football in Wigan. We like the food choices and the reasonable prices. We enjoy the service especially Laura with her happy smile and personality.

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Bernadette G . 2023-04-02

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We have a really nice time at the charnley every time we go. Tony is so welcoming and friendly. He is a nice chap. Hannah really looked after us tonight. We will definitely be coming back.

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Ash B . 2023-03-26

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Nice and quiet pub, friendly staff (Hannah & Laura who kept checking in on us) Little sister enjoyed the play area outside

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Kyra D . 2023-03-25

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Great service with a smile from Hannah, very polite and chatty, was surprised she's not a senior member of staff

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Denzul S . 2023-03-25

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Called in for afternoon meal at the Charnley Arms Standish. 3 adults 2 children 11/9. Meal was really good served hot and fresh and well presented. We had the Saturday special full monty mixed Grill came with steak, gammon, chicken sausage and extras. Service was...

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Keyram . 2023-03-25

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We love the Charnley Arms. Great food, drinks and staff especially Hannah great service, Tony the manager is very accomadating and is a very friendly nice chap. Will definetely be returning.

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wesfred748 . 2023-03-25

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Me and my family booked a meal here for mother's day. We assumed it would be chaos as restaurants often over book just to take the sales but we were amazed at how organised and smooth our visit went! Every single person that worked that...

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robertsB3988RZ . 2023-03-24

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British
outdoor_seating_172818takeaway_172818delivery_172818

So decided to come and have some lunch right at the start when they were serving it and when we got there straight away they said that the lasagna was not available a restaurant like this to say straight away that a certain item on the menu is not available that's like thinking to yourself how I ordered something else but it wasn't nice customer service wasn't the best been going for so many years maybe they've changed chefs maybe they've done something a little bit differently but I was very unpleasant with my visit when you have been going for so many years and thinking to yourself I'll give it one more chance one more chance one more chance sometimes you think to yourself maybe chances have now come to an end