Chapter 1 in Cornwall, Isles of Scilly

Poor service, over cooked nuggets and toasties. Not great customer service

The beans were cold, the rest was barely warm, the mushrooms were missing ( I did report it but wasn’t offered any) I complained that the tea was hardly Luke warm, I got a replacement which wasn’t any better.The young lady was very nice and apologetic.

Before I write this I just want to say that I never complain in restaurants, and have never written a bad review. But my meal was bad. And the service poor. I ordered nachos for £8 and what I received was a bowl of classic Doritos with shop bought sauce, and not very nice cheese. I politely asked to have something else, even just chips, instead as I could not eat it and felt very disappointed with what it was. I was not expecting the response. The man at the desk (assuming he is the owner) told me nobody had complained before so I could not have anything else unless I paid for it. He argued with me and made me feel very small, and treated me terribly. So terribly I began to cry for the first time ever in a restaurant because of his terrible customer service. He did not seem to care that he had upset me, and talked to me in a rude manner. I do not recommend, and would advise to avoid. Rude service, as I left upset I could hear him moan about me to another member of staff. Anywhere else would have refunded us, but not here.