Chapel Hideout in North Hertfordshire

This place needs to be shut down, terrible food, bad service and shocking dirty forks. Discussing will avoid at all cost.

⭐️⭐️⭐️⭐️ Amazing food excellent quality and price All dishes cooked to order with more than adequate portion sizes we left more than happy and will definitely return The waitress was very efficient with great customer service

The food is fantastic. What makes the place extra special is the Service. Carla is a real asset to the place. Definitely worth a visit

We arrived early Saturday evening and the restaurant wasn't very busy. The waitress Clara very welcoming and let us choose our table. She explained the procedure of ordering 3 dishes each, by number. All 4 of us were very pleased with our dishes. Well presented and very tasty. We each ordered another 3 dishes. The chicken skewers were very nice, Turkish sausage and meatballs all good.

Firstly its not the easiest place to park a car near to the entrance, however there are paces quite close. We had booked for 5.45pm and we arrived on time, we were shown to a large table and served drinks quite quickly and told how to order off the menu, which was order three items each. We all chose what we wanted and they were served on small plates, tapas style and what they brought us we were delighted with. The plates were cleared as they became empty so there was no clutter on the table. When finished with the first round of food we then ordered 3 more tapas each. The portions are not big which is why we ordered another 3 tapas. Chips, rice or bread count as one tapas. Every one of the small meals was really tasty, I would highly recommend a visit to this restaurant, especially if you like to try new types of food. Also a special mention to the staff which were excellent.

Shocking appalling customer service Turned up after booking a table They were closed With no communication whatsoever No social media posts to say there shut Wouldn’t return after that !

Beautiful food, friendly staff and great value for money. Love that under 13’s eat half price would definitely go back here and recommend to friends and family

We went for the all you can eat tapas deal. Great value. They serve 3 dishes at a time and you can order all you want in 90 minutes. The food was amazing. Service was great. We'll definitely be going again. Shout out to Callum who was our waiter - friendly, helpful and an asset to the restaurant. Really recommend.

We really enjoyed the tapas, thought it was definitely good value. We had as much as we wanted and the service was great too.

It was all you can eat and I had we had 4 dishes each in and hour and half and still got charged full price, place is a joke!!!!

Went today 6 of us for the all you can eat buffet and the best I’ve had in a while great value excellent service and great staff will definitely be going again

The 4 of us had tapas & were the best we'd had for a long time. Staff were great & considering how busy it was the kitchen & front of house were very efficient

Stopped for a pint, decided to sample the food. The Meze Platter is incredible, the meatballs, stuffed vine lea es and the sauce, pure heaven. £15 between two and we were both stuffed! You must try this place, I am definitely coming back

We had lunch here together and it was lovely. We had the £14.99 3 course luncheon which had several choices of starter, mains and dessert. One of us had lamb, I had chicken and our friend had meatballs. All were beautifully presented and cooked and the service was excellent. As it was a nice day we sat on the outside terrace. The food was first class and we really enjoyed our meals. I would thoroughly recommend this restaurant.

We reserved a table for 4 people @ 6:30pm on a Friday nights as it was my sons birthday. We arrived on time with no table available. We were taken upstairs to an empty room where the lights had to be turned on. We say there and was only offered the meal-deal menu. We asked for the full menu and that was brought to us. Drinks ordered and still by ourselves we ordered food. Food was nice but the waitresses kept bringing random food & drinks to us. When we had finished our meal 5 times the waitresses walked past us and didn’t clear the plates. Bill asked for and still more random drinks brought to us. In the end we got fed up with waiting and went downstairs to pay the bill. More people had been seated upstairs but only 1 table filled downstairs. I live in Heaton Chapel and like to eat in the local restaurants but they need to get themselves organised and pay attention to customers as there was enough staff on. I would eat there again but not for special occasion.

Came here with the family. The food was fairly average. Service was friendly enough however when we left after paying the bill we discovered my wife have been charged for two large glasses of wine where is she only ordered and served medium size. Based on this experience, I probably wouldn't go again.

From the week this restaurant opened we’ve been loyal to this restaurant, we’ve recommended it to friends and family and we’ve seen it go from incredibly busy to an absolute ghost town , but through thick and thin we’ve one way or another tried to support it with eating in or at least visiting the bar quite regularly. Tonight we arrive at 7.55 pm , ask the waiter what time the kitchen closes to be told 9pm. We order drinks and waiter then asks to take our order, I asked if perhaps we could have this one round of drinks and then order the food, we know from regular experience that the food will come within 10 minutes. Quite rudely told no, chef needs to clean kitchen and wants to leave by 8.30, if this is the case why tell us kitchen is open till 9? I had no intentions of ordering my food at 8.58 pm but would quite liked to have had just the one round of drinks before my food came ! The food comes so fast because the restaurant is empty and they really should be asking themselves why! I think it’s now under new management and for this reason I will never step foot in there again . My loyalty was to the previous owners and chef. I’m off now to write a review for the Mexican across the road who couldn’t have made us more welcome. Such a shame this was once one of my favourite restaurants. The food is really good but with service like that I’ll talk with my feet and go somewhere else.

We visited here leading up to Christmas. The tables were packed in together and there was an obvious lack of concern for Covid as there was no social distancing. and no masks worn by any staff either cooking or waiting on. The portion sizes are big and the food of good quality but there were hairs in my meal which was a little off putting. My review rating is based on the lack of adherence to Covid regulations which I find worrying

Party of four for a birthday meal, excellent food, reasonable priced and lovely staff , would highly recommend

Came here with a friend mid week, we hadn’t booked but were shown quickly to a table. Staff were friendly and helpful, we had the shared mix grill which is very popular and was excellent! Turkish beer on tap ( 2 x drinks Are included in the mixed grill). A very nice restaurant with excellent Turkish food!

Delicious, lovely atmosphere, highly recommend. Great in the day for a drink but also a meal in the evening.

Lovely food and plenty of options to choose from, cocktails are good also, friendly staff and a lovely space, it’s quite small but works

Clean & spacious providing great food and drink with staff prepared to go the extra mile to ensure you enjoy your time with them Food we had was fantastic THANKS

Had lunch here today, our first meal out in nearly 18 months due to the pandemic , great service and lovely food, will be booking for an evening meal very soon

Absolutely devastated that I chose this place for me and my family to go for my birthday meal. Having been there for the first time exactly the week before with friends I thought it was a great little place and only down the road from...

Went today for lunch and couldn’t fault a thing First time we have been and it won’t be the last Great service nice drinks and lovely food Looking forward to our next visit after 4pm !

Can not fault chapel hideout. The food is fabulous, the mixed Meze starter is a favourite you get to try bits of everything. The chicken is gorgeous. One of the best places to eat and they are well equipped with their tents with heaters. Worth...

I was greeted at the door by a lovely young lad ,polite and great atmosphere, the lunch was amazing and the service from this young chap made it all the better will definitely be returning

We have just eaten here for the first time, couldn't decide what to have as the menu had so many options. The food was amazing, it was very busy but the staff made you feel like you were the only people there! My son nearly...

Lovely looking place, lovely staff and the lamb ribs are to die for, I recommend starting with a mixed grill so you get to try a lot of different types of Turkish nibbles. Love the Effe beer there too. See you soon Richard and Anles

We’ve eaten inside when the restaurant first opened, service and food was amazing. Due to COVID we had a couple of takeaways and found the food just the same. Would definitely recommend this restaurant.

Visited this restaurant a few times and never disappointed. Great food, service and atmosphere! The mix grill is huge never seen one so big. This restaurant is definitely worth a visit, great value for money!! The wine menu has a good variety and well priced...

We had seen reviews for chapel hideout and decided we would give it a try for our anniversary. As everywhere closed due to covid we still decided to give their takeaway service a try. We was left feeling really dissatisfied. When paying restaurant prices you...

Our first time here last Wednesday. I’m glad we have a new Restaurant in Heaton Chapel instead of going to Heaton Moor. We were made very welcome by the Owner and staff and it was nice to see the food being cooked in the open...

We have just eaten here after it being recommended. We went as a family of 4 for tea. They had a deal on for half term which was kids eat for £1 which was great. We shared the mixed grill. There was so much food...

Warm welcome followed by excellent lunch. Callum went out of his way to ensure our coffee just as required.

We were looking forward to trying this new local restaurant, but the actual experience was disappointing. The team weren't very welcoming, and the service levels / quality of welcome were nowhere near those experienced at other similarly priced restaurants in the same area. The food...

We thought we would try this restaurant as Donatellos has sadly closed and we were not at all disappointed. On a wet Wednesday evening it was practically full so word has obviously got around. The menu is T u rkish and the food is all...