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3.2

Based on 23 opinions finded in 1 websites

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Nº 571 in 703 in South Gloucestershire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle233.2

comment_iconOpinions

We had had a good morning around the Mall and decided to stay for lunch, the 4 of us went up to the counter. And discussed what we wanted to order then 2 of us joined the queue to place our order. The young woman that was in front of us didn’t even speak to us just looked and waited for us to start our order, I gave her our drinks order when another woman came up behind her and said something - the person taking our order turned and walked over to her and started a conversation ignoring us completely. Eventually I asked if anyone was serving and although both looked at me neither answered and served us! Unbelievable, such poor service and so rude. We went to John Lewis and spent £43.98 - your loss!

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Jackie Griffiths . 2024-11-15

MORE AT Google

I got a coffee to go & it was pretty nice. Didn't order any food

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Imogen Reeves (Immy) . 2024-08-24

MORE AT Google

Not as bad as the reviews suggested. Very nice food actually and the cappuccino arrived 3 minutes after I sat down. I love the open sitting area as well to enjoy my lunch.

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Charlotte Lai . 2024-08-20

MORE AT Google

Excellent cannolis, probably the best I've ever eaten👌

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Rob Williams . 2024-03-15

MORE AT Google

Amazed how clean it is this place . Lovely staff , great coffee cannot recommend enough 🥰

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Ana Maria . 2022-12-30

MORE AT Google

All staff were friendly and polite, service was quick. The scotch eggs were delicious! Would definitely eat here again next time we visit Cribbs

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G Anne . 2022-10-01

MORE AT Google

Awful! Not at all clean, the staff don't even smile or say sorry for making us wait for ages for our coffees, which arrived cold, slopped into saucers and tasting like crude oil....and that was a latte! Don't waste your money, you will be completely disappointed.

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Carole Gavin . 2022-08-14

MORE AT Google

Friendly service, good coffee and the best espresso caramel brownie I've ever had. Already trying to work out when I can get back to try it again.

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Hannah Adjei . 2022-05-02

MORE AT Google

Unfortunately this one star is mandatory! Disgraceful service, slow as in they’re not even on the same planet she had her back to me for a good 5 minutes and after asking politely to be served she got angry with me! Absolutely disgraceful. Girls need to be trained on customer service and how to approach customers. Tables not clean, staff not interested at all. Won’t be returning at all! Specifically now that I can get a much better service at harrods just underneath here!

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Sarah Hyatt . 2022-04-28

MORE AT Google

Stale pastries and burnt coffee 😖👎🏻

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Jim . 2022-03-11

MORE AT Google

Best place to stop for a quick (indulgent) lunch at The Mall. Excellent food, delicious sweet treats, tea and coffees are sublime, and the service was speedy and excellent. Definitely recommend it!

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Ben Westerman . 2022-02-27

MORE AT Google

Went with my friend who’s vegetarian and there were no savoury veggie options . I got the Parma ham sandwich and there was a sliver of ham in it. I basically ate bread with a tiny bit of salad. And slow service

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Madeleine Bristow . 2022-02-20

MORE AT Google

Tempted by look of food as walking past. Not disappointed.

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James Steeds . 2022-01-28

MORE AT Google

Very snooty staff and very slow service 👎

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Ertan SAHIN . 2021-09-07

MORE AT Google

Here you can find a sitting place with plugs, a friendly waitress and quick service for coffee and sweet snack. As well as something stronger to drink if you wish. A good view to watch the Malls fountain from above. Great!

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Tatjana Terentjeva . 2021-08-02

MORE AT Google

Slow,in fact very slow, poor service coffee not good either .would i revisit definitely not.

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Graham Williams . 2020-03-15

MORE AT Google

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