Based on 23 opinions finded in 1 websites
Based on 23 opinions finded in 1 websites
Nº 571 in 703 in South Gloucestershire
Opinions
We had had a good morning around the Mall and decided to stay for lunch, the 4 of us went up to the counter. And discussed what we wanted to order then 2 of us joined the queue to place our order. The young woman that was in front of us didn’t even speak to us just looked and waited for us to start our order, I gave her our drinks order when another woman came up behind her and said something - the person taking our order turned and walked over to her and started a conversation ignoring us completely. Eventually I asked if anyone was serving and although both looked at me neither answered and served us! Unbelievable, such poor service and so rude. We went to John Lewis and spent £43.98 - your loss!
Jackie Griffiths . 2024-11-15
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I got a coffee to go & it was pretty nice. Didn't order any food
Imogen Reeves (Immy) . 2024-08-24
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Not as bad as the reviews suggested. Very nice food actually and the cappuccino arrived 3 minutes after I sat down. I love the open sitting area as well to enjoy my lunch.
Charlotte Lai . 2024-08-20
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Excellent cannolis, probably the best I've ever eaten👌
Rob Williams . 2024-03-15
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Amazed how clean it is this place . Lovely staff , great coffee cannot recommend enough 🥰
Ana Maria . 2022-12-30
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All staff were friendly and polite, service was quick. The scotch eggs were delicious! Would definitely eat here again next time we visit Cribbs
G Anne . 2022-10-01
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Awful! Not at all clean, the staff don't even smile or say sorry for making us wait for ages for our coffees, which arrived cold, slopped into saucers and tasting like crude oil....and that was a latte! Don't waste your money, you will be completely disappointed.
Carole Gavin . 2022-08-14
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Friendly service, good coffee and the best espresso caramel brownie I've ever had. Already trying to work out when I can get back to try it again.
Hannah Adjei . 2022-05-02
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Unfortunately this one star is mandatory! Disgraceful service, slow as in they’re not even on the same planet she had her back to me for a good 5 minutes and after asking politely to be served she got angry with me! Absolutely disgraceful. Girls need to be trained on customer service and how to approach customers. Tables not clean, staff not interested at all. Won’t be returning at all! Specifically now that I can get a much better service at harrods just underneath here!
Sarah Hyatt . 2022-04-28
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Stale pastries and burnt coffee 😖👎🏻
Jim . 2022-03-11
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Best place to stop for a quick (indulgent) lunch at The Mall. Excellent food, delicious sweet treats, tea and coffees are sublime, and the service was speedy and excellent. Definitely recommend it!
Ben Westerman . 2022-02-27
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Went with my friend who’s vegetarian and there were no savoury veggie options . I got the Parma ham sandwich and there was a sliver of ham in it. I basically ate bread with a tiny bit of salad. And slow service
Madeleine Bristow . 2022-02-20
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Tempted by look of food as walking past. Not disappointed.
James Steeds . 2022-01-28
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Very snooty staff and very slow service 👎
Ertan SAHIN . 2021-09-07
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Here you can find a sitting place with plugs, a friendly waitress and quick service for coffee and sweet snack. As well as something stronger to drink if you wish. A good view to watch the Malls fountain from above. Great!
Tatjana Terentjeva . 2021-08-02
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Slow,in fact very slow, poor service coffee not good either .would i revisit definitely not.
Graham Williams . 2020-03-15
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230 Opinions
That has to be the most soulless services I've had the misfortune to stop at,. It was approx 120 seconds after my moment of weakness in ordering a bacon cheeseburger double xl when i heard the ding of the microwave i realised my mistake. Flame grilled taste my arse. A tea light would have administered more heat & probably more flavour too.. The anaemic bacon looked like it had been sliced with a Bic orange & the burger was a bee gees song away from breathing. Thank you for reminding me why I haven't ate this overpriced garbage in over 4 years. One can only refer back to this in another 4yrs and save myself the money. I would have been better off saving myself 7 out of 9 odd £ and buying a Rustlers from Whsmith.
43 Opinions
Couldn't physically take a seat or even see where the queue was meant to be. Absolutely packed only an hour after opening, have reduced seating for social distancing by closing off entire sections rather than just distancing the tables themselves? Means certain areas were completely packed and then piled chairs in an area people could actually social distance in. A shame, we couldn't even eat here even after we left it 30 - 45 minutes, was still packed.
200 Opinions
Wow, I used to love this shop, however ordered for delivery for my dinner break...arrived late so just 10mins dinner break left, chicken kebab cold, lamb kebab tepid and chips may well have been frozen they were so cold. Won't be coming back after all these years..avoid