Burger King in South Gloucestershire

That has to be the most soulless services I've had the misfortune to stop at,. It was approx 120 seconds after my moment of weakness in ordering a bacon cheeseburger double xl when i heard the ding of the microwave i realised my mistake. Flame grilled taste my arse. A tea light would have administered more heat & probably more flavour too.. The anaemic bacon looked like it had been sliced with a Bic orange & the burger was a bee gees song away from breathing. Thank you for reminding me why I haven't ate this overpriced garbage in over 4 years. One can only refer back to this in another 4yrs and save myself the money. I would have been better off saving myself 7 out of 9 odd £ and buying a Rustlers from Whsmith.

The food is great. Very unhappy that they advertised closing at 10pm but are already closed at 8.20pm!

I didn't spend anything, it's closed at 11:03 am Second time this happened They don't stick to their schedule

It's 7.30 and it's not open 🤷‍♀️

AVOID WHAT A DIRTY DISGUSTING PLACE THINK ENVIRONMENTAL HEALTH NEED TO PAY THEM A VISIT AND THE FOOD WAS THE WORST WE HAVE EVER HAD IT WENT IN THE BIN ,STAFF COULDNT CARE LESS THEY ALL NEED SACKING TOO BUSY PLAYING WITH THEIR PHONES !

this was an absolutely awful experience. we ordered at the till and made it extremely clear what our order was and still managed to get the order wrong and miss out half our order. the woman at the till was completely clueless and didn’t care.

Food ok tasty only problem was the ordering on the big screen.

Slowest service ever. Only ordered 1 burger, took 20 minutes. The person behind the till literally was on a snails pace

Closed 3 hours early. Typical shanty moto site. All the same

Considering how quiet this place is (the service station that time forgot!) you would think service would be swift, but no. Slow service and when it finally arrived it was lukewarm and tasteless. The onion rings tasted of batter and that's it really. An underwhelming experience, overpriced and not one to be repeated.

Great friendly staff and good food

Place is slow and closed just as I got there due to not having a "Manger" ..... why they can't serve without a manger is beyond me ........

Shocking service. Close at 10pm but chairs put on tables at 8pm. Too busy chatting and messing about with the Costa staff next door. Absolutely shocking....where is the Management???

The boy who was partially serving us was just playing on his phone. No eye contact. No smile. Limited speech. I could see a few other customers were feeling uncomfortable as well.

Great little stop off. Excellent service from JJ on the till

Service was very basic burger was warm at best coffee almost cold.Not a good experience.

AVOID! POOR POOR AWFUL. The staff wear no gloves whilst handling food they are on there phones behind the counter! Absolutely terrible place to go to enjoy a meal! The food was cold and refused to eat due to them not wearing gloves they also refused me for a refund

Maschine cancelled our order and was instructed to go to counter. Tried to get us to reorder but money had already been taken. Gent was friendly enough getting me to write down the order, apologizing....but 15 mins later out order came with a cold whooper with one piece of salad,chips tipped out in the bag and no fork for the loaded fries. Line was that long it would have pute late to work. Couldn't us the tell us app cause I wasn't given a receipt so no code and it won't work without one. For a company that size very shocking.

Travelled towards Bristol Severn view services on Thursday last week. HGV broke down. Asked for help from (Raf) store member of staff, he helped me with buckets of water running to and from the kitchen to help me get back on the road which was greatly appreciated. All the staff at this branch (Tia, and Josh) were also extremely helpful and compassionate. Thank you once again

Clean facilities. Good service, cheerful staff. Comfortable seating and plenty of room. TV with News etc. Shop a little expensive but well stocked. Plenty of electric charge points. And ample parking.

Had very nice veggie whopper, freshly cooked. Helped me with order when not quite right

30 minute wait for food & they still got my order wrong. Server was pleasant enough but spent more time chatting than working. Thoroughly disappointing.

Painfully slow service. Doesn’t appear to be any management. 25 minutes for a chicken royale meal! 4 staff on, not particularly busy just incredibly inefficient! All people in photo waiting over 15 minutes

Food was great, hot and fresh and the staff were really friendly. Nice clean restaurant

Great food, £34 for 3 regular meals and one side is a little pricey but still have say I think it's better than McDonalds in terms of taste. The double whopper definitely appears to have shrunk but somehow I was definitely stuffed after so that's fine.

Stopped to have a bite to eat here. Ordered via the screen and then had to wait over 25 minutes for 5 veg burgers to be made. It wasn’t even that busy so I don’t know why we had to wait. Burgers arrived and were just about warm. Lettuce inside looked anemic and not fresh at all. Fries were the best part of the meal. Staff kept the eating area clean and tidy. Wouldn’t stop here to eat again.

Quite litterally THE WORST burger king I've ever eaten. If I wanted cold food I'd buy a sandwich (they've already been invented) if I buy a burger I want it at least warm.... Hot would be great but cold is a disgrace. Wastemen are working here. One star is generous... If I could give a minus 10 I would

Shocking tbh, Burgers we had were stone cold, also looked anaemic, only good thing was the chips. I won't be found there again..

Absolutely useless. Stay at the travelodge and you can't even eat. Shut your buisness down ASAP. SHOCKING!!!!!

Pretty average services Burger King. Polite staff, quick service but pretty bland food

Vegan burgers are amazing! Thank you x

Cold food with hair in. Staff rude and not interested when I complained

Closed when it should have been open.

There is no ICE and I get a WARM coke .Outside is 33 ℃. Staffs are rude too.

Very Clean great service too. Food tasted great onion rings overdone but I'm just fussy ha ha.

Been in this place a few times..every time I go in they make an excuse why they haven't any burgers and the coffee machine isn't working..no good for hungry truckers..get your act together employ better staff because the ones you have there are more than useless..just interested in getting closed up at night..

My order was changed, staff is rude and was very dirty. Definitely not recommend

Burgers were cold ! Chips were warm ! When you pay top price hou at least want the food hot !

Ordered the basic cheeseburger at £2.45, service was quick bit it was lukewarm! How is this possible when they just "made" it?

Really good over all, only reason for not giving 5 stars is the chips where salty beyond any level previously known to man! But otherwise, very good.

It's a burger king, there isn't much to say. Quick hot food. Bit pricy but ok

Lovely hotel, friendly helpful staff and fantastic food.

I was passing by feeling hungry Bu4ger king it is they were not busy so had to wait for chips everything was prepared with care and the staff were in Good spirit

Very nice and fast service the good wS so fresh n hot

All tables were dirty, covered in oil and crumbles. They havent had trays so we ended up eating on the paper bag to avoid touching filthy tables. No napkins were given to us, NO NAPKINS AT ALL.

Amazing staff and brilliant food!

Definitely a well run establishment, staff are helpful and courteous . Food excellent and fresh. Will definitely be going back. 🍔🍟☕

I forgot to show my Travelodge key to get 20% discount tonight. After I had paid I remembered and asked if it was too late. I think that Tom the young manager may have been new to the position and wasn't sure exactly how to do this but with help and encouragement from the other guy behind the cash, also named Tom they happily figured out how to give me the difference. Catrin put my order on top of the fryer to keep it warm. All three made this experience a pleasant one but I have to say that Tom (not the manager) gave exceptional customer service and his mother should be proud to have raised such a charming and helpful young man.

Why have 10 o'clock listed as the close time everywhere if you stop serving food at 9?

Food fresh hot. And fries crisply not to much, salt good staff and quick service

An kind personnel day don’t care about customer

Great fresh food and lovely staff

Fast food staff helpfull good for quick bit to eat

Ok for quick stopover. Food good.

Terrible burgers not normally like Burger King spent £27.22 on 3 burgers sid beef chicken strips and onion rings. Terrible want be returning.

Great burgers! Even if they are a little pricey. I brought a whopper. Eaten it, Enjoyed it and moved on!

Don't waste your time with this burger king. No customer service, terribly slow, and still manage to get the order wrong. Will not be returning.

No hot drinks. Fries were over salted

You can't see the river seven from this depressing service area. Facilities are minimal, the place where time has forgot

Employ some staff please.... No one serving.

Very friendly and polite staff. Too much salt put on chips and chicken way over cooked. (Burnt)

Very outdated needs a revamp. But very friendly staff. Just BK for eats. Only 1 shower.

Terrible food (and i like Burger King). Order wasnt right and the apple juice was like warm

Great service massive portions.

It is a nice little stop off for the loo or a quick bite to eat

Dirty and overpriced. Motorway services

Really good place and good service

Was there for food service was slow went to use the app told only certain things were allowed but he is not allowed to tell us I explained that you can only open one voucher per visit so what was available to me before opening voucher but was told once again not allowed to tell you in other words there fobbing you off so they don't won't you to use the app

The kids running it were great, but the place feels like the last chance saloon.

As with most Burger Kings the food is not worth reviewing as it is pretty much the exact same whichever branch you go to. Staff member was very friendly and quick with my order, the place was practically empty but I expected that to be fairly normal that early in the morning on a Sunday and at this time of year The location is pretty neat with a short walk to a view of both Bridges and the estuary. There's plenty of parking for HGVs and Cars with parking spaces large enough to accommodate even the bigger personal vehicles. Parking is free for the first two hours. Driving a little little further down, only about a mile or so also offers some great views and free parking.

Absolutely fine. Great views of the bridge if you don't mind a short walk.

Considering it was 6PM there was only two staff serving leaving a long wait for my order. The whole site is a top and is not what I would expect the first services into England to be like. Not impressed at all

The food was good but very pricey

Food as it should be also nice a clean. Staff friendly

Not good at all took an age to get my over cooked cold burger and the poor lad serving badly needing more training

Visited burger king last night. WOW WOW WOW What wonderful service. Ordered the bacon king with extra cheese. My god people. This was truly the best burger king burger I'd ever had. Put together with obvious care. Tasted fantastic and the service was impeccable. Thank you to the Tuesday evening shift boys. Top job

Friendly good food but expensive

not worth 12.50 for two burgers that… AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID Staff were fine no issues with the service Burger King Severn View not worth 12.50 for two burgers, thats not a meal just two burgers which were horrible and put in the bin pure puke which is why you get the paper bag AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Well cooked burgers and friendly staff. Restaurant could be warmer.

It's ok, fills a hunger hole but nothing to write home about

Very small burgers but expensive and no coffee machine working

Bit expensive, but it is at a service station. Still, friendly staff and was quite clean

Jedzenie nie odbiega jakością od innych restauracji BK. Plus za czystość i obsługę. Minus za ceny

Service can be a bit slow for 'fast food' but that's a good Indication that's it's made to order and its worth the wait

Normal bk food a little hit and miss as to how good the burgers are, salad can be a little lame! But if you just got off the motorway n are hungry it's a good place to stop for a bite, not very big but all the basics and loos!!!

Good food and grate customer service, not much of a view across river seven

Awful. Service glacial even when not many people there. Shouting easily heard between kitchen staff when queuing. Completely put off and walked out when a customer returned a wrong burger (I think they ordered beef and were given chicken) and burger was put back on the rack with other burgers half wrapped. The customer could have done anything too it. This should have been binned by the staff member (Aaron). Unhygienic to say the least. The worsk BK I have ever been to.

The worst burger King and service I've ever had...... Twice in a row.

Don't think I've ever seen so many flies in my life

Very pleasant expensive but ok

Long cue, one person trying to take orders, one in the kitchen on a go slow, And a third standing around laughing and joking with the one trying to take the orders. After 10 minutes of nothing going into the warmer from the kitchen I gave up and went elsewhere........ I'm guessing the franchise owner wasn't about so the millennials "Working" there didn't feel compelled to actually do anything over putting the bare minimum effort into serving customers. I suppose in a way they've won haven't they, as their lack of intrest in serving customers has saved them the effort of making my food......... Lets just hope they can still laugh and joke when they have to go job hunting after they lose the franchis owner so much money that they can't afford to keep the place going !!! THE WORLD DOESN'T OWE YOU A LIVING KIDS!!! You get what you earn, and from what I saw, you owe someone a refund on your wages !!!

Staff were friendly and efficient.

Avoid! Cold, munchy chips, warm coke with no gas, no ice, all the tables filthy, staff busy chatting in the kitchen.