Chaiiwala Southall in Merton

Saad provided very easy and quick service. he was very friendly and added to the experience as the food was also really nice. I will definitely come back with more friends and family in the future.

Everything was good and jeevan jot gave excellent service. Food and chai is very good. Furthermore crowd and service is very good

A very modern and clean tea bar serving traditional Indian tea, other drinks a a good selection of Indian street food. There’s is a toilet on site and kept clean. The hostess at the till (Harmanpreet) was very polite. I bought a Kawal chai and stuffed paronta. I thoroughly enjoyed it and would recommend a visit to this place. There is a large selection and the place was busy

I was disgusted by the staff who worked there who were just laughing in kitchen not taking the job seriously ordered a pistachio and strawberry cake just left it due to bad service. I just left the receipt at the till I went there just a few minutes before this review 22:33.

Food was good but arrived late and was cold Deliveroo didn’t want to know why their driver was 45 mins begire arriving company allowing drivers to complete multiple drops meaning hot food is a complete lottery. Try the food avoid but avoid these delivery cowboys !!!

I've never really tried the food at this chain, but thought I'd give it go during a mini shopping trip to Southall. We ordered paneer, paronthe, chips and samosa chaat. The samosa chaat was ok. The paronthe was a version of the horrible shana parontha, but extra dry. The paneer was so chewy and dry. I couldn't believe how awful it was - and I love paneer normally. The chips were really overcooked and greasy. Overall the meal was horrible. I hate food waste, but we just couldn't eat it all despite being hungry. Also gutted that they don't provide alternatives to cows milk.

I Went chaiwalla today, food was very lovely and warm the lady at the front desk was so smiley and welcoming helped me with the menu,was very nice and clean inside there very happy with what I got and the service will be returning soon again.

We decided to try out this place today as we were in Southall. Didn’t know anything about this before but my daughter said she had heard of them. We ordered chicken tikka wrap Butter chicken wrap and vegetable wrap. Karak tea and mango falooda. I needed to wash my hands so visited toilet, oh dear god it was disgusting dirty. The lady on next table offered hand sanitizer. Chicken tikka wrap was in a paratha and was absolutely tasteless, the butter chicken wrap was as thin as a sausage with mushy chicken and veggie wrap again thin as a sausage . Mango falooda tasted of coconut, very little mango flavour. Karak tea was ok. Will not be visiting again

A quick chai stop - the chai was fresh, tasty and full subtle flavours. It was well priced and the service was prompt and efficient. Definitely worth a visit.