Chaiiwala in Birmingham

Had the desi breakfast and it was excellent, really enjoyed it and will definitely return to try more of the menu food and services was brilliant

I had a portion of Halwa puri and karak chai. Halwa puri was really nice but tea had too much sweet. They should revisit this.

Absolutely waste of your money and time desi breakfast blend omelette frozen small pratha you get 20 pratha for £3.50 from Asda kark chaii look like very strong coffee steals chairs not comfortable tables are so close need to improve it stay home if you don’t want to disappointments

I always go to chaiwalla as the staffs are very nice and polite and always smiling. I make sure I go there as the service is second to none.

Chai wala brand tells me is up market, trendy and clean. So you should’ve seen my shocked face when I went to the loo and the cleaning chart said ‘hygiene is the upmost priority…’ and a tick to say cleaned at 3pm….no toilet seat, dirty, water everywhere, sanitary bin full to the max and could see sanitary products and no where to put my handbag!!!! What a disgrace - can you fix this shameful embarrassment!

Excellent place for Indian breakfast. One of the better places to eat on this stretch of Ladypool Road.

Excellent service given by beautiful lady,Eram Naqvi. Food was tasty and delicious 😋. Can’t wait to go again.

Visited first time on 28/06/2022 a party of 4, from 16 miles away for Karak Chai. The establishment itself was small, decor was really nice but tables were not cleared or cleaned, very messy. We had to clear 2 tables ourselves. (Pic below of 3 trays piled up) The owner needs to take note.. The Karak Chai however was the WORSE we've ever had in all the Chaiwalas we've been too. It wasn't made properly and was tasteless, basically water and watered down milk with cardamoms thrown in together not even brought to the boil!! Absolutely revolting to say the least, we were going to complain but didn't as their was a young girl serving and we were 4 guys. We left very unhappy indeed, as we hardly drank the chai, a waste of hard earned money!!

My order was placed by a very rude young girl! They are either being paid next to nothing or they really hate working their. Regardless none of the reason is justifiable! Don’t think I will be visiting this branch any more. Rude staff!

Hello.I ordered a samosa chaat yesturday for takeaway..took a while when i recieved it and took it home for the mother..I could not believe it.The samosa was unedible as if it had been there for days the chickpeas were black and the pareh you put on top were So So hard that I am actually quite shocked to the core that you can take people's money(cost me £3.50)and give them that type of service.It is not about the money at all but the principle.I gave that chaat to an elder woman who nearly broke her teeth from eating the pareh you guys had put on top.Shocking does not even come close.I came in yesturday Tuesday 1st march about 4.30pm. I am just gutted that a chain so big(tea wise)would even sell something like this..I would not even give it out for free(due to health and safety reasons)let alone take customers money for it. Place is a joke.Lady behind counter just handed it to me smiling knowing full well what she had made.Disguisting. Thank god my mum did not choke or break any of her teeth or tripadvisor would be the least of this businesses worries.

Ordered samosa cut the samosa was raw, uncooked that’s height of laziness, pls respect the diaspora who craves desi food

I went with my 2 young nieces one is severely allergic to nuts and one has no allergies. I went to put an order in for 2 desi breakfast and gulab jaman sundae. I asked the lady for no nuts on my sundae and asked if there was any nuts in the rest of the food I ordered she said no. I went to my table and the food arrived. My niece went straight for the sundae and I noticed something that looked like nuts I said to her not to eat it and I tried a bit and noticed it was topped with nuts. I went to the waitress who served me and said that the gulab sundae had nuts when I asked for no nuts. She started arguing with me and was really rude and said I didn’t specify that someone has an allergy. I said but I did go through the order with you and made sure there were no nuts. She said oh yeah and then laughed it off. She was very hesitant in asking someone to make me another one with no nuts. Anyway 10 minutes later she personally brings another one with no nut toppings and has a smirk on her face and is very rude and says here. No apologies were given and she asked to see the dessert with the nuts which obviously my niece without allergies had already started eating. The waitress then went on as though she was going to remove it before she gave us a replacement then she said she’ll leave it as though she was doing us a favour. I said we don’t have an epipen on us in case anything happened as though I had to give a reason as to why she shouldn’t serve us nuts when we specifically asked for no nuts in our food.She was completely rude to us and made us feel very unsafe about eating at such a place. She disregarded the seriousness of the situation if it wasn’t for my keen eye my niece would’ve been in hospital. Our waitresses name was Erum she worked at the lady pool road branch. This is the first and last time I will be visiting. The food was very basic and overpriced, the somosa chaat is the worst I’ve ever had and the seating was uncomfortable.

Ordered 5 Aloo Paratha from the Soho Road location once order was accepted and payment was non refundable turned out the Paratha’s we’re being sent from a unit in Perry Barr!!! When I called to clarify I was horrified to learn the Parathas were not freshly made but Frozen and just reheated which explained why they tasted sweet !! These are the worst Parathas I have ever tasted, lacked flavour, doughy, unevenly cooked, no filling, small, not to mention overly priced when you can buy same product for £1 in a local supermarket, sooo disappointing!!! Save your money and go elsewhere

Superb chai latte, so much better than Starbucks etc - this one is not too sweet. Ordering seemed a bit chaotic but got sorted promptly. Seemed like a nice atmosphere in the place though we had a takeaway.

Food was rank, small portions, everything frozen, nothing fresh, Never ever go there. Serve frozen parathas, with readymade tea. Avoid going there.

Was cold and tasted disgusting, hygiene was also questionable. Woudnt recommend to eat from here……..

Really delicious tasty food and amazing drinks. So wish there were more of these restaurants in UK as I live in Bristol..

We popped in to this food outlet hoping to grab a chai. The decor was really attractive and the place was really clean. The food coming out looked tasty. HOWEVER, despite the three of us standing at he counter for 5 minutes waiting for the...

Mint tea! I dont think so! £2 for a tiny plastic cup of black tea with 1 sad floating mint leaf. This place is just another ripoff. People will quickly see through your extorniate pricing and poor quality.

I was looking forward to trying out Chaiiwala after it opened in Perry Barr and I was sorely disappointed! There was a long wait and queue which was slow moving. Once we tried the food, it was awful!! The veggie roll was small and left...

Amazing customer service @Jassi has been very polite and friendly when talking to me. I felt so welcomed.

I waited nearly 40 minutes for my order when it wasn't even busy. Anyone that came with a phone order or Uber eats order were prioritized and I was only given my order after complaining to someone from head-office who happened to be there.

I would like to say I went to chaiwala on ladypool road the food took a little longer morning breakfast rush hour however I was greeted by an lovely person called Abdi with amazing customer service who apologies for the late service but also had...

Service was great from Riyaz, hospitable and food was okay but drinks are lovely. Overall, it was okay

The phone service that was given by a member of staff at the Soho Road Handsworth Birmingham branch was disgusting, unprofessional and ill mannered. I had called the store as customer to inquire about my order that was delivered which was wrong and instead of...

The food is great and customer service unfortunately the safety or staff and other customers is! I’m a regular at chaiiwala every weekend without a fail and during the week. I’ve noticed you have posters everywhere asking people to wear face masks etc Unfortunately every...

It’s 10/10 always nice and good You just can’t get enough and food is nice too. Mainly for snacks and signature chai

When I went to Chaiiwala @jassi was very polite and friendly as she listed me various types of foods I could like.

I almost go every day to the above Chaiwala. The reason I was going there because of the staff being nice. Now days the staffs been told not to talk to customer at all. if this is true then we can take our business somewhere...

decent place. Chaiiwala is a favourite spot of mine for chai ( obviously) and snacks. They have masala chips which are nice and my mum always loves their egg paratha.

This is definitely amazing authentic Karak which tastes really good. It's not easy to find! The food is typical served with the karak, nice enough but definitely I go here more for the karak than the food.

I was a newbie at the restaurant and didn't know much about it, however @jassi, the lifesaver has helped me through the ordering and recommended snack. Definitely deserves a medal for the service offered.

I had ate here today and have done several times before. Usually never disappointed, however seems since Covid their quality has gone down past few times we visited and after eating there today I and my wife felt quite sick and ill, seems although to...

Went to the one on Ladypool road my 1st time nice venue clean & friendly staff the young man who served us Mohammed was very pleasant, food was really nice & will visit again.....

I am a regular at this place so decided to introduce it to my Polish friends who tried this place for the first time and had the desi tea and coffee. Absolutely loved what was offered. It's a little on the small side so, when...

I used to come here but gave up after they wouldn’t serve me a vegetarian version of the desi breakfast ie without the omelette but the last time I came they offered me an extra side instead of the omelette without me asking and I...

I went with my wife yesterday on the leeds road branch and order pow bhaji and chicken tikka sandwich with chai and falooda. The taste of the sandwich is literally filled with red pepper and tikka sauce and hardly 2 or 3 tiny pieces of...

Heard a lot about this place and always looks pretty busy. So decided to try for lunch. The desi breakfast has been recommended and had to say was very nice. Tasty spicy omelette and beans wete excellent too. Only issue was the portion of beans...

My friend and I came to visit as this place was so ‘hyped up’. We both ordered the masala chips which were drenched in ketchup sauce and were therefore soggy, with no masala flavour (or any taste to be honest) what so ever. I ordered...

Lovely cafe with great chai and roti options. VERY clean facilities. Very hospitable staff. Great experience all round

I love Ladypool Road chaiwala! The staff are amazing always polite, friendly and considerate especially the two guys that work there :) The mint tea is my favourite, nice simple menu and no fuss. Quality of ingredients could do with some improvement but for a...

Good place to visit and hang out with friends because it is comfortable and welcoming. staff are friendly too.

The Karak Chai is fantastic and the customer service is great! Can't stay away from the place, What a brilliant idea!

Good service very busy Limited place to sit No non veg items available except English breakfast Long queues

Service is extremely slow. The Karak is decent but overloaded with sugar. Another place which is popular due to social media...the food is way overrated

Weirdly for a Saturday, the soho road branch was closed at 11am, the coventry branch had a 30min waiting time so we went here on ladypool road. Service was pretty quick considering how packed it was, prices are good and the masala chips were delicious!!...

This is a small cosy Indian Street food place but most people like us just came here for their famous Indian Street tea (Chai) which was excellent if you like KARAK chai which means that the chai has been brewed with milk and some ingredients...

Love this place Small but cosy, perfect tea to end the night with. Definitely recommend to anyone...

The Gulab Jamun cheesecake is just so Heavenly!! The Mogo chips were definitely something I'd like to see more of in fast food spots. Genuine trendsetters

The tea was great! Dessert was wonderful. Staff could smile a bit more though. It wasn’t even busy and felt like they didn’t even care. It’s overpriced for sure. So give your customers that experience.

Chaiwala In Ladypool road, what a load of absolute rubbish. Rude and lazy staff, food is cold and the Pav Bhaji tastes awful awful. The tables are dirty, food on floor, previous dishes still there, toilet was disgusting. Never going back because it’s really not...

They are constantly raising their prices as they seem to be getting more popular each day. Instead of leaving the prices the way they are they raise it to get even more money on top of all the profit they get. Just pure greed and...

ordered some drinks and food and went and sat outside with family in Chaiwala Alumrock. The guy called our number but we did not hear as we was outside. He came all the way outside to tell us our order was ready and did not...

I come here every other sundays. Me and my family really enjoy having breakfast. The atmosphere is quiet and great for a Sunday morning. I have to say the service is pretty quick and also the food is delicious. I have the desi breakfast with...

Wanted to try this chain as I've seen it about so visited while we were in Birmingham. Had been advised that it was only worth ordering the tea there but we went for breakfast anyway. Overall it was average. Nothing really "wow" or worth going...

I ordered online, food was not warm, but the tea was..bizarre! The tea was good as usual but not extraordinary. The butter chicken roll was dry and tiny tiny! Something was terribly wrong with pav bhaji, I cant even explain but all I can say...

Large girl serving behind counters. No manners and extremely rude. Bad attitude needs to learn how to provide customer service as opposed to putting people off from going. Made me feel uncomfortable and not the first time I’ve heard bad things about her. Manners don’t...

Go to this branch often. Nice and pleasant. Although it does not have much seating, take away option is available. Love full desk breakfast and delicious kebab rolls. Perfect with a cup or karak chai and Nutella roll. 👌❤️

Hi today went for a desi breakfast and have a sit in breakfast was not provided knife and forks no salt and pepper on the table when I asked for knife and fork was given plastic disposable and drank tea from a paper cup no...

The best branch! I highly recommend the Karak chaii with mint leaves as well as the Bombay sandwich.

Love it the ambience everything best one in Birmingham. We go all the time and we are never disappointed.

Visited Birmingham on way home and stopped for a Chaii. Was our first experience of C.W. Besides the waiting time and lack of seating was not disappointed. Had to change my dessert option as RASS Malai had just run out... however professionally dealt with... awaiting...

No classic prathas, chai is quality one. Rest all frozen type !!! I asked if it is frozen or fresh made paratha. If they are fresh made then actually they didn’t realise what actually pratha is. Then Nutella wrap 2 pound sweet pratha 2 pound...

Visited for the "authentic" tea. The tea has been made some time ago and is in a thermos. It has a stale taste to it, seating very uncomfortable. This is a place for people who are too reserved to go to starbucks and too modern...

Have been here many times. It has become the go to tea shop for Asians. Although I visit all the time, and will most likely keep visiting, I am now bored of the karak chai. I normally now have the karak coffee which is quite...

Chaiiwala is an amazing place to go! I love the whole concept of it and the menu goes very well with it. It is a Pakistani themed place and has a touch of Britishness to it! The karak Chai and Karak Coffee is a must...

Love the karak chai, a must when visiting. The breakfast is really good too. Relatively reasonable and great for a quick bite to eat

Been to all the Chaiiwalas in Birmingham and this one is the best when it comes to a quick tea or wrap.

On a grey, chilly November afternoon we escaped from the rain into the bright warmth of Chaiiwala hoping for a cheering mug of real masala chai. At the counter where our order was taken the young hostesses were exceptionally friendly and helpful. We chose a...

Chaiiwala Thought we will go in and try out, Long wait queue not good for Chaii. tea has been amazing. Good place for tea. Not bad place to just chaii. But Chaii cup dose not show any information about calories amount of sugar milk fat...

This will be quite a cringe review but I can't put into words how much I love this place! The Karak Chai is perfect! Ideal balance of creaminess, sweetness, Indian fragrance, earthy tea flavour which leaves the palate refreshed. It's so good I always order...

As a family we went to Birmingham for a day, after shopping at Bullring we wanted strong cup of desi Indian tea, so we decided to stop at chaiiwala. The shop is decorated beautifully, modern and retro. Plenty of space for families or groups to...

WENT IN FOR DESI BREAKFAST - DAAL HAD RAT DROPPINGS - staff member said it does not look normal, took the droppings in a tissue to the back kitchen to confirm - chef claimed it was black seed spice but later admitted it was rat...

Went out for a meal on lady pool road with a friend and saw Chaiiwala which we thought we will go in and try out. We were both pleased with the chaii that we ordered and went well considering our heavy meal during the evening!...

I have been there a few times and the tea has always been amazing. Service is sometimes slow and the scoops of ice cream are sometimes on the small side. But it's always worth going back for the tea. If you want more ice cream...

I’ve been here a few times recently having given up on the place having seen staff stuffing their faces whilst preparing food previously...much improved I have to say. Queues/limited tables are the only downsides but services is much better, the guy who works behind the...

My wife and I were in Birmingham for our nephews 1st birthday and before we headed home to Manchester we thought we will give chaiiwala a try as we wanted some karak. Went in and service was fast and friendly. The karak tasted spot on...

Good place for tea lovers wide range of different flavours of tea .I like Karak chai with cinnamon busy place especially in the evening.

I went to the ladypool road chaiwala last week about 9 o’clock with my brother. I asked the lady waitress what time do you close she completely ignored my question and her fellow male colleague stepped in and said 11. Then I was speaking to...

Absolutely awful, wouldn't recommend it to anyone (mango flavoured milk with cream and topped with pistachios). No ice cream at all to give it some depth, just watered down milk with flavour added. Even my In experienced daughter can produce much better. A total waste...

I could demolish a bigger portion (but I’m just greedy 😂) I asked for some cheese mixed into my beans and omelette and it made it more pukkkkkkkaaaaaaaaaaa (Parking is a ball ache)

My friends ordered the karak chai with fresh mint leaves in, have to say it tasted amazing. Haven’t tried anything else on the menu as haven’t really been to this place to sit down and eat as it always seems busy. Might pop in next...

Place look good now they have extent foods ok it’s a just another new desi things service ok yah I would go there only for the tea

The chai here is excellent. Mostly it tastes fresh. The snacks are also good. Would recommend the masala chips and the cassava. The only issue we sometimes have is seating. We often have to wait, but the ambience is always good- a busy cafe vibe....

Totally overrated!! Went here twice to order different things as I thought one experience was not fair to base my opinion on. The only thing I liked was the masala chips, even then they weren’t amazing!! Food was boring and bland! Their tea was nice...

This is by far one of the best desi breakfasts ive had. I ate there almost every morning. The service was promt and staff were very polite. The quality of the food was consistent every day and highly addictive. Made me remember my mums authentic...

I’m just an average person so my taste in tea and food is probably different to those other there however I can honestly say if you are a fan of desi tea then chaiiwal is the one for you. The tea is always fresh which...

I had Desi Breakfast with Kadhak chai. Roti, dhal, desi omelet. The dhal is delicious. Tea is bit strong with the taste of cardamoms but this is part of the desi breakfast experience. The cheesecake is delicious. The only problem is that on a Sunday...

Their chai was good however the baji in pav baji was stale and samosas tasted bad. I liked the karak chai, would have prefferred to have the chai in a glass rather than the awful paper cup. I had high hopes but disappionted by the...

What can I say Nice customer service Nice food I had a cone of vegetable samosas and a cone of Mogo cassava fingers finished with the perfect gazebo sweet sauce yum absolutely delicious Just as it's said on the menu is exactly how it taste...

This is no doubt a lovely looking tea house, mainly due to the branding and presentation. However parking is difficult so be prepared to park further away and walk to the location. The venue could be consider cosy if not for the steel chairs which...

I ordered ice cream with my cheesecake slice and they only gave the cheesecake - then had to ask them for the ice cream multiple times and they finally gave it after about half an hour. What a joke!

Best desi tea you can get in Birmingham! Have been here many times and never fails! Karak chai is the one to get!

Been here a few times, desi breakfast is very good, rotis are very small and service is quite slow. Masala tea was lovely

I fancied some chilli paneer, I don't know of many places in birmingham that do it, so I thought this was he place to visit, big mistake. I placed my order and the girl said it's a 20 mins wait for food is that okay,...

Well been back after a few months and it seems Brexit has really hit Chaiwalia as the prices have slightly increased on what was already expensive menu (expensive for what it is). Seems that Chaiwalia are cutting down on their carbon footprint as the cups...

A wondeful addition to ladypool asian catering arena. Chai/snacks were delicious! Was there with kids and they enjoyed it. The place is a bit small but have heard that they have acquired a large space at Coventry road. Highly recommended if you want to try...

Really nice tea in this place, recommend the Karak Chai. Have tried the Massala chips which are decent and the Desi breakfast which is decent too. Karak Chai is the best seller for me. Decor is really nice, however it’s a really small place and...

I love the karak chai in this place. It’s so good! Only negative is that the place is small and there isn’t much space to sit as it’s always busy!

1st visit to Ladypool Road. Had a curry then wandered along to Chaiiwala. Pleasingly trendy. Fab chai. Friendly. Fun. Will go again.