Chaii & Spice in City of London, Westminster - Phone Number, Reservations, Reviews

We popped into this beautiful retro styled restaurant for some quick dessert and chai as it was my husband's birthday. It was quite late when we got there, and their popular Rose & Cardomom Milk cake had unfortunately run out. Nevertheless, the owner insisted that he will get his wife to bake one pronto whilst we played some carrom. As promised we got served this delicious cake warm and yummy straight out of the oven, soaked in milk. A wonderful way to end my husband's birthday that evening. Beautiful atmosphere and such wonderful, hospitable and friendly owners. This place is too underrated in my opinion! I would highly recommend you visit Chaii & Spice if ever you're in that area to chill and play carrom over chai and dessert or savoury Asian food.

The Masala Chai I had today, omg, it was so good that I regret buying a Regular one instead of a Large cup. The Masala Chai was so affordable and most of the food & beverage were affordable. The place seems so cozy and beautiful. I would defo come back again when I come to England. Love from Mauritius xx

This is the second time I’ve been and the first time was about two years ago. The service was haphazard but I gave the benefit of the doubt given they’d just opened and it was packed. I returned today with my family and the service hasn’t improved - in face it was worse - as there were no customers expect us. We went at about midday on a Saturday, which you’d expect them to be prepared for, given it’s a weekend. They didn’t have most things on their menu. We then had to wait 30 mins for our food that came out in drips and drabs. When we complained, the female owner started arguing with us. It just isn’t acceptable. I don’t normally take the effort to write a bad review, but I feel compelled to do so today - because they make you pay for your food upfront so you can’t even walk out! Given such difficult Financial times for most people, I would steer completely clear of this place. Good was greasy. Timing completely out. Customer service very poor. There are better places to spend your hard earned cash in the area. They shouldn’t be running a business if they don’t know how to keep stock or speak to customers.

Wow wow wow. Unfortunately I cannot get my mum's amazing masala chai anymore however this place doesn't do a bad job. Their tea is so so good and what makes it even better are the amazing staff. Absolutely love this place wish it was closer!

Traveled all the way from Horsham for this and the place dint disappoint. Loved the parathas, the chai, and the rolls. Amazing place. worth the visit. Anas has been outstanding.