Based on 17 opinions finded in 1 websites
Based on 17 opinions finded in 1 websites
Nº 593 in 654 in Perth & Kinross
Nº 170 of 176 British in Perth & Kinross
Opinions
Great food decent prices with friendly staff Good range in the menu and the pizzas are awesome, kebabs fresh and tasty too
William H . 2024-09-27
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We ordered and paid for our dinner online. Arrived to find a queue right outside the door, waited at least 20 mins to collect our meal that had already been paid for. It was taken out of a cupboard under the oven. Got home and had to microwave our pizza and mixed kebab as it was cold. It would be better if you could walk in and collect at the time specified on your order rather than have to queue with the people who are buying food from the counter. What’s the point in ordering online you still have to wait so long to pick it up. We wont come back anymore. Shame as been coming here for 15 years at least!
Momo . 2024-09-02
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The best in area for fish and chips shop is always nice and clean. The batter was so nice and crispy on the fish.
Barr T . 2023-12-31
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Live locally and have used many times over the years. Will never use again after tonight's experience. Fish had obviously been waiting for a long time as the batter was beyond crisp.Chips were hard and dry and cold and almost impossible to bite into. Both went into the bin. So disappointed.
Kay M . 2023-10-14
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Good food which we ordered and collected in person. Friendly and approachable staff. A wide range of food available.
Jo . 2023-08-23
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Worst ever! watched the guy heating up something wrapped in tinfoil, when I got fish and chips home the fish was burnt, I know what he was reheating now!
DoD01 . 2023-03-13
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We ordered a fish supper which is actually 2 fish and chipss. Large portions which one would have done is to share. Spicy haggis is also delicious 😋
william . 2022-10-04
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Chip shop on one half and pizza shop on the other half. One queuing system. We had the fish and chip menu not the pizza menu and they were very nice. There is some parking outside on the high street but not a lot. It was a busy Saturday night when we popped in and the staff seemed to be trying to be quick and rushing. When paying by card I needed to ask to see the amount on the screen as they just put the machine up towards the counter so you can tap the top with contactless but it’s always good to check the amount keyed in is correct and I wanted to check as they were rushing when serving... Luckily it was the correct amount. We would return a lovely little takeaway and reasonable prices too.
Fidaz2007 . 2022-08-20
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I called in on my arrival at Kinross. I found the staff friendly and the service efficient. It was a busy Friday evening. I had fish & chips, which I enjoyed. Called back later in the week for a pizza. A great local chippy.
cymrohj . 2022-05-02
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Ordered on the website was told it would be under 60 min. Got a call about 60 min saying the driver has had car troubles and our food was ready to go. Waited 30 more minutes, 90 min from the order, phoned asked for a refund. Was told it would be 2 minutes and to call back. I called back and was told it would be 3 minutes and the driver had issues with the police. When was told a refund would take 4 days and not to call for a delivery again. The customer is always wrong apparently.
F5779LCkevine . 2022-03-17
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Living too far to make it a local when I do visit Kinross I only stop here great family-friendly place and service, The food is top-notch Italian at heart and it shows in the food. Good job Donata
hulkh2018 . 2022-02-11
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I've visited this chippy on numerous occasions and I have always found them value for money, the fish and chips are served up piping hot in a box and I found them to have very little grease left at the bottom of the box. Compared to other chip shops I found this one excellent.
davidrZ7429VR . 2021-12-24
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On arrival the takeaway was nice and clean so we were hopeful we were on to a winner, however that was not to be! Ordered fish & chips for us all and the chips were fine, albeit portions were variable. The fish however was not good - definitely not as fresh as it could be with little to no taste and the batter was spongy and not at all crisp.
Food_Bird_101 . 2021-09-14
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Chips are cold and half raw not fresh and crispy. Onion rings were soggy and mostly batter, hard to find any onion! The food was so disgusting it was inedible.
kinr0ssk . 2021-08-17
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Ordered fish supper and onion rings on Sunday night so wasn’t expecting to wait long. Waited 1 hour and 40 min for delivery . Chips were burnt and got soggy in delivery so were the onion rings at £2 for 5 of them. Fish was dry and covered in grease dripping batter. Thrown away most of the food with inside of the fish being fed to the cat. Was giving this place a chance after chance but for the last year its only getting worse. No competition makes it even worse. Will not be back
Nat C . 2021-07-11
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Went for a pizza and chips . Pizza was thick and chewy ...like a mattress covered in cheese and overdone pepperoni .......chips were thrown into a cardboard box with no lining paper.........chewy chips to match the pizza .....just awfull ....the service system is bizzare and takes far to long ...it only survives because there is no competition ,although there are TWO excellent pizza outlets in Kinross both thon delicious and tasty .....go to either.
Kirkie0070 . 2020-09-19
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This is a combination of an old school chippy and made to order pizzeria. There's social distancing procedures in place, so there was a queue well out into the pavement. When I looked at the displays, I figured the chips are probably fried together with meat, so I ordered a pizza instead. There were several vegetarian options available, with options for additional toppings, but I just went with a simple Sweetcorn Pizza. The chef does make the pizza to order and they have a proper oven for cooking a pizza. I though the pizza was only okay. The tomato puree was clearly not freshly made, with an overwhelming canned puree flavour. The prices are keen compared to a proper pizzeria, so you can't expect the best.
macedonboy . 2020-08-31
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303 Opinions
My partner and I came so we could have a last meal before it closed. We arrived at 12 because we reckoned it would be busy with it being the final day. We were told the kitchen didn't open until 12.30 so as we had found a seat, opted to have a drink. We ordered food at 12.30 (pie & chips and a burger) and over an hour later it eventually arrived. Also people that came in after us got served before us. No apologies for our long wait. It is maybe a good think that it has closed now.
2899 Opinions
Was charged 3times on my card for our meal after returning back to my table and asked to re present my card 5 times as transaction had not gone through! We were a table of 4 and when our food arrived I had ordered a PLAIN half roast chicken with chips and found that the chicken was infused with lemon and herbs and was curtly told that all the their chicken dishes were lemon infused. I am allergic and therefore couldn't eat it and was then told by the shift leader that I "couldn't read a menu properly" after more ranting from her I was eventually offered fish & chips which I accepted. Another at our table ordered a mixed grill which arrived with unidentifiable items on the plate. These items were so burnt and on complaining it was taken back to the kitchen and returned with 3 complimentary sausages on top and offer of a free cookie which was declined. On moving the sausages out of the way it was found that the rest of "the grill" had been even more incinerated and was now just carbon. We then asked a refund and did without this meal! The shift leader at this time was extremely rude and very condescending to me especially and I had to get up again to get the refund on to my card. By this time I had been up from our table 6 times and used 5 different card machines. In the past I have dined and had drinks there and had no problems and this review is highly edited but this visit was a nightmare!!!! I would tell everyone to run in opposite direction. The empty tables around us were by this time not bring cleared after 1hour and 30 mins. Disgraceful!!
1307 Opinions
Quality has really dropped here. We used to love the place and it was a real destination. However went today and coffee, from an automatic machine, was terrible, cakes didn't taste fresh. Staff were really disinterested, unhelpful and rude at times. Mid service, two staff stopped serving us, started talking about their weekend plans and then after a few minutes returned to serve us. They served us dairy milk when we asked for non dairy milk. The actual shop had no music or atmosphere. It feels that since 2023 the company has really went downhill. No dogs allowed, but food left on the tables which attracts wild animals in the cafe.
32 Opinions
I would give two stars for the food and one star for table etiquette. We were unimpressed when we sat down to a table setting of basic low-quality, stamped-out flatware with sharp edges. Three of us ordered meat (duck, pork and beef), the other fish. No alternative, appropriate knives were brought to suit the food, nor was the cutlery replaced after the starter. There were splotches of dried food debris on the underside of all the placemats, which apparently never gets wiped off when they are stacked. The food itself was okay, but portions were on the small side and overpriced for what it was, e.g. two slices of duck breast, 1" slice of sea bass, very little vegetable to accompany. The chicken liver parfait starter was good but came with only three small slices of toasted baguette and bread was £6 extra. There was an abundance of wait staff operating on high-speed settings. We had trouble understanding what kept so many staff on the run (literally) given the restaurant was not full and could have been disruptive were it a romantic dinner for two. We just watched the show. Overall, a four-star restaurant should pay more attention to detail, quality and cleanliness, if it wants to have a four-star reputation.
230 Opinions
Last time I was here the fish and chips was really good. Afraid to say this time my wife had the fish and chips and it was cafe standard at best. I had the mac and cheese and I have to say this was the worst mac and cheese I have ever had in my life. Microwaved with what little sauce there was at the bottom of the bowl. The parmesan was probably fresh about a week ago and been sitting out since then. We won’t be bac. Pity as we are local. Staff (waiter, bar staff and receptionist) were pleasant enough though and can’t fault them at all.