Based on 156 opinions finded in 3 websites
Based on 156 opinions finded in 3 websites
Opinions
The order was late, tried to contact the take away but their listed number doesn't work! When it arrived the driver was rude and offered no apology. The quality of the burger was terrible, overcooked and cold. The chicken meat and chips was also cold. I contacted just eat who gave me a £5 refund for a £19 order! I think next Saturday I might just throw £10 in the dustbin, it'll be less disappointing, less hassle and cheaper.
Neal . 2024-12-07
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order came 20 Mon latest missing 3 dri nks and driver was unhelpfull
Charlotte . 2024-12-06
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Very good quality food delivered early. Red cabbage was missing from burger and kebab but other than that everything was spot on.
Kamila . 2024-12-02
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Food was over done, fish was disgraceful. Last 2 times it has been late
kai . 2024-12-01
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Cold food, and late. Come on guys!
Nick . 2024-11-27
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It took an hour and twenty minutes for the food to arrive, I rang the shop and they said it’s on the way at an hour. When I ordered it said between 15-30 minutes then changed when payment was taken to 50-75 minutes! Poor service for pie and chips!
Jon . 2024-11-27
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The chips are inedible, the delivery driver is rude, and the food is cold
Nicole . 2024-11-22
MORE AT Google
Not happy with how late the delivery was no updates and no phone to ring!
Rachel . 2024-11-16
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Little later than anticipated but food was great!!
Sophie . 2024-11-16
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Really nice, chips were soft and not greasy, fish batter was crispy, will order again!
Dulcie . 2024-11-10
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Love this fish & chipshop. Always fresh and yummy 😋
Lorraine Bennett . 2024-11-06
MORE AT Google
Fish cake missing and pickled egg.... We paid for them, yet you didn't bother to check the order before delivering it!!
Jodi Howes . 2024-10-18
MORE AT Google
missed items on the order, half a portion of food considering the price, not very warm will not be using this chipshop again and I would urge any customer to steer well clear.
Daniel . 2024-10-18
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Forgot drink /wasn’t option for salt n vinegar for chips
Will . 2024-10-12
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not all my choices were available but the substitutions were above and beyond my expectations. Thank you.
simon . 2024-10-12
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Lovely food, still very hot. Lovely friendly delivery. Thank you
Alexandra . 2024-10-04
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told me it's here.....it isn't...said it would be 8.25 latest, now 8.40...enjoy your food it says...can't its not here
Guy . 2024-09-28
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Missing items yet again, phone number is invalid so no way of getting hold of anyone
kate . 2024-09-27
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Cancelled our order without notifying us, left with no food.
Lydia Crouch . 2024-09-25
MORE AT Google
Food is average, however always late on deliveries. tried to contact but number says no recognisable.
amber harris . 2024-09-20
MORE AT Google
No review. Food late and cold. Tasted gresey. Would not give to my dog. Have thrown it away
Mick . 2024-09-12
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I didn’t have my kids drink in the bag, or out when I collected it. The portion size for a large, I don’t really feel like it warranted how much I paid for it, which is a little frustrating.
Reanne . 2024-09-06
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As always great Fish and chips
Julie . 2024-09-04
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The food was so hot when it’s arrived you could tell that it had just been cooked. We have ordered many a time and never had any issues or complaints.
Paula . 2024-09-04
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Food was fine but I ordered 2 kids meals and asked me what drinks, put the drinks option in but didn’t receive the drinks
Beckie . 2024-08-31
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30mins late. but at least it turned up this time!
Rhys . 2024-08-21
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I ordered mixed meat and chips however only received kebab meat.
Craig . 2024-08-06
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No feedback on order why late no option to cancel
louise . 2024-08-01
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Late delivery with number advising unable to connect, driver not friendly, food cold.
Lianne . 2024-07-31
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very good Kebab abd the Chilli sauce was good
Roy . 2024-07-27
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Delivery took a lot longer than originally stated and when it arrived the supposedly large fish was tiny. The money we paid was not worth the amount of food we got compared with other fish and chip shops and the actual quality and taste was not great.
Jenna . 2024-07-25
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It's a fish-and-chip shop, so speed of delivery is a LOT more important than food quality
David . 2024-06-13
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Food was lovely and delivery was spot on when we ordered it for. Very impressed! Only wish I ordered more
James . 2024-06-11
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very small amount of kebab meat in both kebabs we ordered asked for all salad in one but got lettuce tomato and cucumber. The other we asked for red cabbage and onion, we got just massive chunks of red onion and not cabbage just a lack luster meal. The last time we ordered it was the same as they wanted to close early, thought we'd give it another chance as everyone has off days but won't be going here again. Used to be a very good chip shop but just rushed now and lacking quality.
Carl . 2024-06-10
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Normally it’s exceptional but I’ve bought a donner kebab tonight and had only three strands of meat in. At first I thought there was nothing In there at all but salad. Hopefully these aren’t the new portion sizes. As we’ve driven all the way back to Broughton we didn’t bother going back to ask for another.
T . 2024-05-04
MORE AT Google
No complaints at usual.. just ordered salad on a meal and received no salad
Mitchell . 2024-04-30
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Incredibly late delivery, no answer on the phone number provided by JustEat or online. Food was OK? But arrived well over an hour late. Won’t be returning.
Louis . 2024-04-19
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Restaurant was closed when I went to pick up the food despite telling me it was open.
Chloe . 2024-04-17
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I ordered at 1946 and didn’t receive the food until 2125.
Matt . 2024-04-13
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I was starving and waited long anode and then u was late buy 12 minutes
Tyler . 2024-03-30
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Been a regular customer for a long time but more and more recently the food is clearly reheated from lunch etc, just picked up a fish which is ether burnt or been cooked twice, a pie which was rock hard and clearly over cooked or reheated from another service. Awful considering the price of chip shops these days. Will not go again now.
sebastian sabin . 2024-03-13
MORE AT Google
Great taste, perfect, thank you
ANDREW . 2024-03-08
MORE AT Just Eat
Delivery was perfect can’t fault that. Spring roll and garlic mayo was lovely. Kebab not so much. I asked for double red cabbage, received none. Asked for double onion received just a few bits, asked for 6xgarlic mayo got about two squirts. So basically it was just a box of dry meat! Not particularly good really. Sorry. Spring roll was lovely though. And driver was brilliant
Alexandra . 2024-03-05
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Still awaiting delivery placed over 2 hours ago. They are not picking up phone. Poor poor service.
cath winton . 2024-02-27
MORE AT Google
I dont normally leave a bad review however the food delivered was really not good the fishcake was slightly burnt, the fish was very greasy, some of the chips were rock hard. they also forgot our curry sauce and mushy peas. I won't be ordering again which is a shame as it's always been so good in the past
Samantha . 2024-02-22
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DO NOT BUY FROM HERE. Food took over two hours to be delivered and when it did arrive it was stone cold. Was told I would get a refund and got nothing, will never eat here again. Very disappointed.
elliot wood . 2024-02-21
MORE AT Google
Come here a few times the food was nice the chips are big lee sized the only thing the last time I went the food was a bit warm and the kebab wasn’t big only a few strips u won’t get ill or anything it’s up to you if you wanna come this place I would say u should try it the salad is fresh
Nathan Smith . 2024-02-17
MORE AT Google
Thay was 2 minutes late and I was hungry
Tyler . 2024-02-14
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Ordered via their website did not receive my full order no where to contact them. No phone number
Sharon Lurie . 2024-02-08
MORE AT Google
1hr and 20m to deliver a small chips, pie and beans to a village 10m away. Chips been sat for a while so they are soggy, pie came in a sealed plastic wrapper so that was also soggy, not very hot, quite disappointed to be honest.
Benjii . 2024-02-08
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Food was late and cold real shame as, I only live 5 mins away
Kieran . 2024-01-27
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All very dry food. No salt and vinegar and no visible option to select it.
Ryan . 2024-01-13
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Love the food from here and we return time after time again. One of the best kebabs ever. Love the fact they offer longer distance delivery. Food is never cold, always warm. Great service from these guys every time.
Shane . 2024-01-12
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Missing food and drink, missing 2 fish and chips portions and 2 Coca Cola and sauces
Renato . 2024-01-10
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Kabab chicken was cold and spongy, the pitta bread wasn’t great and we had onion in the salad even though we asked not to have any. Chips were alright I guess. I don’t think we’ll be going back and after reading some reviews I hope we don’t get food poisoning!
Kali Mist . 2024-01-08
MORE AT Google
Our go to chip shop in Lutterworth. Never had a problem.
Martin Sands . 2024-01-04
MORE AT Google
Amazing food! Top quality kebab always!! Generally just blooming lovely!! Always a pleasure to order from these guys!!
Shane . 2023-12-27
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Food is always hot and cooked perfectly.
Paula . 2023-12-23
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Was good but chips were a bit overcooked!! Other than that everything else was good! 👍🏻
Sally . 2023-12-15
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Sadly the fish and chips where very oily, the fish batter was quite chewy and thick, also very oily and the pie was tough and chewy like it'd been under a hot lamp for an hour. Doubt I'll order from here again, full, but disappointed.
Benjii . 2023-12-06
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Used these previously but tonight the fish was very dry, batter soggy and the chips were cold
Catherine . 2023-11-30
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App shows "Enjoy your food" however, I haven't even received it. When trying to call the restaurant, it keeps saying that the number is incorrect!
Mihails . 2023-11-27
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an hour late and the staff are disgustingly rude. Only thing they could offer was to cancel my prder that took 2 and a half hours top come.
Tracey . 2023-11-27
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Food was tasty and hot when delivered. But didn’t arrive until 2 hours after ordering!! Far too long and very disappointing as we have limited delivery options in our village.
Michele . 2023-11-26
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Food is always top notch staff always pleasant
Matt Williams . 2023-11-26
MORE AT Google
At the estimated delivery time the app told me to enjoy my food ….. why food …. That didn’t arrive for 50 minutes later and when it did the drink that was ordered was missing which I didn’t know until the delivery person had left so now left with late food and paying for stuff I never received …….. this i must say is unusual as for a loyal customer as I am for this place all previous times have been good until now …..
Darren . 2023-11-25
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Terrible time keeping , to the point I now have loads of uneaten chips as my son is now going to bed as he’s tired. The contact number on just eat didn’t work. When it did eventually come it wasn’t hot and the battered sausage was soggy. Overall terrible meal. Used here twice before also , both times were late and had things missing. Only so many times you can let it happen
Jon . 2023-11-20
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2+hrs after ordering we finally got through on the phone. ‘It’s on its way now’. Not an apology in sight. I’d already had to make a separate dinner for the children by this time. Unwilling to provide any refund. Disappointing
Andy . 2023-11-04
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Delivered 45 minutes late no apology no nothing. Terrible service
Rod . 2023-10-31
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There was a fruit fly crawling around in my kebab.
Natasha . 2023-10-27
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donner meat was not the hottest neither was the chips but overall yummy
Jemima . 2023-10-21
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Fish wasn’t hot and was mushy and horrible. Everything else was lukewarm/cold. Complete wasn’t of money. No apology from delivery driver for lateness.
James . 2023-10-16
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The food is unfailingly excellent. However delivery is ALWAYS late, often up to an hour past the expected time. I'd order somewhere else if they weren't the only option in my area, and like I said the food is good.
Eloise H . 2023-10-14
MORE AT Google
Actual food was quite nice but delivery times were atrocious. Not worth the wait.
Melissa . 2023-10-14
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Excellent food and great delivery time and communication
Leanne . 2023-10-13
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Second time we've ordered here, food was on time and excellent. Thanks.
Phill . 2023-10-05
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In relation to the latest review that was posted on google 1 hour ago about having grey peas and grit in their chips, I would just like to add some pictures of the products in question for our ‘actual’ customers to see as the description of the food they received is not the case at all.
hannah goldthorpe . 2023-09-26
MORE AT Google
Not good, only had chips and peas and couldn't eat either. Had stale taste and smell. Got a large piece of grit in my mouth from eating a chip. Peas were greyish, thought maybe lack of artificial colour which is a good thing but they tasted just as grey. How can something so simple be done so bad?
Helen Hanks . 2023-09-26
MORE AT Google
Best kebab and chips around! Honestly never going anywhere else again. Excellent selection of meats, and the portions are brilliant value for money. Brilliant service and fresh quality food both via delivery and collection. Keep up the great work.
Josh . 2023-09-21
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Very friendly delivery guy who found us despite usual sat nab error
Steve . 2023-09-19
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Thank you lovely as always - thank you for offering an alternative when no chicken.
Lydia . 2023-09-08
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Poor delivery performance for a pre order, food was good though.
jack . 2023-09-07
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Lovely food and quick delivery!
Rhys . 2023-09-06
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cannot beat having chippy delivered to your door and always amazing food! very very much enjoyed! thank you
Abbie . 2023-09-02
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Fabulous fish and chips - beautifully packed and delivered hot. Definitely will order again
Peter . 2023-09-01
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Says its been delivered not even here
Emily . 2023-08-31
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An hour late and the phone number provided didn't work.
Eloise . 2023-08-22
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Ordered food at 8pm and the arrival time said it would be 50 minutes. I called at 9:05pm to find out where it was and was told it was round the corner finally arrived at 9:35pm so had to wait over an hour and half for food. When I came the food was not edible and the £8.60 fish had no fish inside the batter and the little fish it did have was like rubber and could not eat it. This place was really good last year but the last 2 orders have been a mess. It takes far too long and the quality of the food has really dropped. I would like a refund for this food as I tried to call and cancel but got no answer. Defo not worth £26 and I will not be ordering from here again.
Karis Brown . 2023-08-19
MORE AT Google
It was late but only because the driver didn't have a house number sorry about that my fault, lovely food
Denise . 2023-08-18
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Food is always really good and arrives on time!
Alex . 2023-08-16
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My food said it was delivered but hasn’t arrived
Zach . 2023-08-12
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Rubbish service won’t be ordering from u again
Darren . 2023-07-30
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We only got one sausage and we ordered two . Mushy peas were very salty inedible . Really disappointed. Tried to phone and phone number was out of order
Mary . 2023-07-28
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Young chap that rang me on the phone was spot on, however food took over two hours, drinks was missed on order, chips that where added onto order also missing, handed to me in a scruffy brown paper bag dripping of oil, halloumi cheese sticks are more oil and grease than anything else. Will not be ordering from here again
Jamie . 2023-07-21
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Great mix kabab the chicken was just wow! driver was a nice guy to dropped my food off in the lay-by just over m1 defo be ordering again 👌👌👍👍👍
Arran . 2023-07-17
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A bit odd that I ordered a pasty and they rang saying they had none, and I swapped for a cheaper item and I didn’t get the difference refunded OR two of the cheaper item. As a vegetarian it is hard enough to order a take away without having things not available! Other than that, brill food.
Georgia . 2023-07-17
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the best fish and chips around
nigel . 2023-07-16
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Hands down THE best kebab and proper chips we’ve had since 6 years of moving to Lutterworth from Kent.
Satbir . 2023-07-14
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Brilliant food but no every item turned up
Sam . 2023-07-11
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Excellent service. Fast and delivery service was 5 star. Driver was really friendly even had a laugh.
rob woodward . 2023-07-08
MORE AT Google
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Worst chip shop tea ever had last night. Portion sizes incredibly small. Chips dreadful, fish cake should be called a potato cake, large cod??? Really??? and after my kids excitement of them now doing kebabs.... don't bother... the portion you got for £9/ea... smallest kebab ever, forgot the salad too and barely any sauce, all dry and tasteless. Absolute waste of money. Very disappointed, expensive treat for tea and hungry family.