Central Bean Coffee House in Newcastle upon Tyne

Not so good in the new location. New personnel not so friendly - rude in fact. Coffee still good but no cakes etc.

Gone massively downhill since it moved across the road. Used to be my favourite coffee shop in Newcastle. Now it’s the corner of a pub.

Too expensive hot drinks and (my mocha was warm not horas expected)

Nice quiet coffee shop when I went

Lovely coffee and cake ... less expensive than the main coffee shop chains!

This used to be a favorite. But since reopening after COVID. The coffee is sub standard. The food has become meh.

Used to be my favourite coffee house as coffee used to be lovely. Now weak and translucent with a very different taste. Shame. Shall not be returning

Lovely friendly staff, proper coffee & tasty hot sandwiches ... give Costa a miss & try this 😉

Coffee is nice.. food average. Suggestion: please change their queue instructions at the entrance. It’s misleading.

Visited for the first time after Covid lockdown. Something went wrong with Coffee Bean. First it's no longer open on weekends. Second - cleanse level went down and latte coffee is without taste and milk topped only. Strange direction as was one of our favourite coffee places. Hope will improve soon to previous level

Possibly the best sandwich of my life. Cajun chicken, chorizo and spicy cheese. Lovely peach iced tea and even lovelier staff.

Nice coffee, friendly service, comfy chairs. What more do you need?

Just had lunch there today, was pretty nice. Good surroundings and atmosphere. Coffee is really nice too.

Clean pleasant environment with friendly staff. Good selection of drinks including a bean bar with a selection of coffee beans to choose from. This choice is well worth the visit and highly recommended.

A really lovely coffee, with friendly staff at a good price. Clean, well organised tables. Would recommend.

Had a coffee and food in here before the Newcastle vs Villa game. Customer service was great and the food/ coffee was also good. Definitely will return if and when in the city.

Really good little cafe with plenty of options and comfortable seating

Friendly staff , Beautiful design and a good Coffee , I love this place

Great coffee, sandwiches and cake.

Friendly staff and lovely coffee, as always! Am so glad they're open again.

Best place for coffee in Newcastle. This place is our happy place 😊😊😊

Not very happy with my experience. Food was cold and coffee was cold. Also received some very unpleasant messages online...

Great coffee, shame it is not in a better location

Good place to have cup of coffee and talk to friends, if you want to work in your laptop, while drinking coffee, Central Bean Coffee House is ideal. There are delicious desserts as well!

Very good latte with impressive coffee art.

Unhygienic and not a good idea if you have any allergies to specific milks. The lad making drinks did not properly clean his workspace and most importantly his steam arms when making drinks. We ordered one drink with soya and one whole milk, yet the same steam arm was used without even a wipe or purging it. Sitting watching him for over half an hour, the arms were not purged once and there was no effort to clean the frankly messy workplace, even throughout the ample downtime he had. He was plump, wore spectacles and had a number ‘6’ tattooed on his right forearm, though I doubt it’s an issue with him personally, rather poor management and general hygiene standards. I would rate zero stars if I could!

Café parfait pour travailler avec une très bonne connexion wifi et plusieurs prises. Service impeccable et des produits plutôt bon

Always go here when I visit Newcastle. The coffee and tuna melt sandwich are excellent. Good selection of newspapers to read. Staff are friendly and helpful.

Very accommodating and friendly staff.

lovely coffee and bacon sandwich

Nice coffees and cake was excellent newspaper's to read as well

Lovely coffee, cake and staff. Will return to try other items on the menu

Without doubt the best coffee in Newcastle. Staff are always chatty, helpful and very friendly.

Really nice coffee. The lady who served me was a little... brusk... But I'd much prefer that than being asked a thousand questions and them feigning interest about my day. Take note Starbucks...

Decent coffee but weekend hours a bit short.

Great coffee, friendly staff and nice atmosphere

A tea shop in Newcastle on the Gallowgate street I don't think I need to explain why it's called Gallowgate. ANYWAY the tea shop very nice well spaced out sitting areas, with comfy seats especially next to the windows so people watching is easy.

Good to support independent coffee shops. Good Carla to chat and enjoy the coffee.

Lovely food and coffee the staff were fab

It was my first visit and it gonna be the last because of one of the stuff, she wasn’t polite with me and my friends works like someone forcing her

Great service, good prices, fab coffee

Great shop with lovely atmospher and good food

Decent coffee, bit pricey. Woud visit again occasionally

Excellent coffee, reasonably priced, friendly staff and pleasant setting.

Love central bean - the staff are so friendly & the atmosphere welcoming . My go to place when in Newcastle

My favourite coffee shop in Newcastle, while it is slightly expensive it is well worth the price. The staff tend to be friendly but the star of the show is the drinks, amazing coffee better than anywhere else and the food is great as well. This is my go to coffee shop and would highly recommend to anyone!

Great venue with outside seating Coffee very tasty Food ok Parking In metered car parks nearby Prices ok

I would have given 5 stars but my coffee could have been hotter. Usually very good coffee.

Great for a nice cup of coffee.

favourite coffee shop in the toon!

Always love the coffee from central bean, I've been going here for years. Highly recommended for a smooth roast.

First time I've been, really nice cup of coffee.

Very central and convenient, good coffee, plenty of choice of cakes (and even savoury) although this time I managed to resist. However there's a lot of background noise (victim of its own success?) which can make meetings difficult.

Vine aquí para trabajar y pensé que sería un buen lugar para tomar un café y disfrutar de un ambiente relajado. Cuando sirvió, la mujer ni siquiera me miró y fue muy grosera. . . Los hombres parecían mucho más accesibles y profesionales, pero las mujeres que trabajaban allí no lo eran. No vendría aquí de nuevo, ni siquiera había enchufes para cargar mis computadoras portátiles, así que tuve que mudarme a las áreas de los sofás y usar los enchufes extremadamente sucios del piso. . . .

Cracking sandwiches and top draw coffee.

Great modern, light coffee house. Papers.

Great place to unwind and relax

Nice Jazz music and fast friendly service

Was on a trip to Newcastle and stumbled across this place. Really really cool place. Great staff, clean and they gave vegan option s.

This is one of my favourite coffee shops in Newcastle to do work. The food is great and the iced coffee very good. Prefer it to nearby brands such as Starbucks and Costa. Staff friendly and service excellent.

Always love this place for a great coffee, slice of cake and catch up with friends. Also has good free WiFi and power points located throughout the ground floor letting you plug in when you need .

Fantastic coffee to rival any big chain

Great coffee shop and by far the best one in Newcastle!

Quick service and cheaper than Costa.

Este es simplemente el café más relajante que he visitado en el Reino Unido en años. Realmente me gusta la decoración y los asientos cómodos; pone a Costa Starbucks y Caffe Nero en vergüenza. Mezcla de café / recetas también son buenas. Un gran lugar para una reunión de negocios informal o simplemente un gran lugar para relajarse y alejarse de la PC y su entorno de trabajo. El personal del mostrador es amable y servicial y mantienen las mesas limpias y despejadas. Esta franquicia de caf viajaría bien y competiría con éxito en los puntos de venta de marcas nacionales antes mencionados. Los distritos de negocios del centro de Londres necesitan esta tienda de café ahora. ! !

Always went to Neros which we liked bit this place beats the lot.Great coffee and Hot chocolate. Top Class staff.Very friendly. Our number 1 spot from now on.

Coffee's coffee. Same as all the rest. Snobbery and coffee.

Always a great coffee. Service is friendly. Atmosphere is more relaxed and less hurried than the big chain stores.

This was very nice coffee and enjoy it

Wie immer hervorragender Kaffee mit sehr aufmerksamer und zuvorkommender Bedienung. Gerne wieder.

La primera vez hoy fuí a tomar un café aquí actitud terrible de chica sirviendo ella era tan abrupta que parecía molesta todo el tiempo que tomó nuestro pedido totalmente sin servicio al cliente qué es cada vez por qué ella es empleada en algún lugar como el que me ha desanimado volverá no estar yendo de nuevo

Fantastic coffee house which I visit regularly. The staff are helpful and very knowledgeable on their drinks and will suggest things they think you would like. The coffee is a lovely blend, and the atmosphere is very relaxed. A good place to sit and enjoy your drink at a lunch time.

Love the new salad bar!!! Always a perfect coffee!!

Flew over from ireland to visit Newcastle for our first time. Stopped off in Central bean coffee house before our visit to the St. James's stadium. Lovely peaceful place, had the best experience in Central bean coffee house. Great customer service from the guys. They waited patiently until I chose my sandwich.. Fussy eater! Had the nicest tastiest coffee too! ☕ Very friendly, kind and full of smiles. Well done Ryan and Tim

Very friendly, good service and good coffee

Awesome place for a light lunch I had the black pudding salad

Slightly off the beaten track in Newcastle. Good coffee, friendly staff.

Good coffee, clean and comfortable

Very nice coffee, though more expensive than the likes of Costa

Very pleasant surroundings and excellent tasting coffee. The croissant was pretty good too. 🥐

Some of the best coffee I've had.

Nice place friendly helpful staff. Quick service and great coffee. The food is simple but nice. Fair prices too.

Quick, friendly service and very nice coffee.

Very nice and helpfull people!!

Friendly staff, nice atmosphere, wonderful coffee! I'm excited to go back here

I don’t do this often however I was furious and angry at the Terrible customer I received today from central bean coffee house I felt I had to leave a comment. Horrendous customer service from a customer service assistant called Hayley at central bean coffee house. She was rude and abrupt. Didn’t want too help nor assist whatsoever. She treated me as if she couldn’t be bothered, I was a hindrance for her and all I was doing was ordering a coffee in a coffee shop.

I had a business meeting here. I ordered a caramel latte and plain croissant. Those I can't fault. The only fault I would give is one of the members of staff. She had already served the person in front of me when I arrived and continued to talk to him. Both noticed me as I stood waiting to be served. I was completely ignored as they continued their conversation. I did the awkward foot shuffle, moved closer to the till and when this didn't work, I simply stared at the older blonde lady behind the till. Finally she noticed me but I think this was more because the first customers coffee was ready for him from the other barista. Hallelujah, I was served. I understand conversations with customers however it would be polite to say "one moment whilst I serve this customer" and then continue the conversation afterwards.

nice staff, really welcoming and a good choice of hot beverages. clean and cosy environment

A pleasant cafe with an nice ambience and very good service.However it falls short in one respect, the coffee is very good but is always served WARM unless you specifically remember to ask for it hot, and even then it still isn't hot enough!!C'mon Central Bean sort this out!

Nice Bree, great to get out of the weather for five

I went here to get a coffee before going to my lectures at the nearby business school. I wanted to try this place since I saw it on Foursquare and thought it would be a nice change from mainstream brands such as Costa or Starbucks. The mocha I got was very nice one but it was a bit more expensive than in other places. The place in itself looked nice and the seats appeared to be comfy but as I did take out I couldn't try them

Ok. A bit pricey. Make sure you ask them to make you coffee hot or its bearly warm.

One of the best coffee shops I have visited. The coffee is lovely and is presented to you by Friendly, professional staff. It has a great selection of sandwiches and treats available at all times. Several sofas are great for relaxing on and the free WiFi is a nice bonus.

The coffee and food is amazing..however there is a staff member named Hayley who has the worst customer service ever! I have been served by her more than once. She looks unhappy to be there. Is never smiling and looks very unprofessional. She has terrible attitude. This coffee shops looks the part but the one staffs attitude ruins the whole vibe of the place. I am no longer going to bring my services here.

Great place for a coffee. They do a good affogato. Nice place to quietly do some work.

Great friendly people who look after customers well. Food and coffee very good in a nice environment.

We always stop in here for coffee and a sandwich when we arrive in Newcastle. It's a cosy relaxing cafe and food and drinks are always up to scratch. Service is friendly too and the decor is pretty eclectic. A really good coffee shop, better than the usual "chains"!

Good co-working place, good wi-fi and coffee, what's not to like

Good coffee and and sandwiches / paninis. Good wifi in a relaxed bright centrally located coffee shop.

Was surprised i liked this modern place. nice staff and good coffee.