Cattows Farm & Tea Room in North West Leicestershire

We enjoyed the food. In fact we went twice for breakfast this month. It was nice to take my now adult daughter and son here as we used to go strawberry picking on this farm. Thank you for letting me have another bottle of the Xmas beer to replace the one I dropped on the floor (wihout paying!)

We attended the event on Sunday, Oct 27th, which was more than disappointing. As loyal visitors in previous years, we were really looking forward to another enjoyable day, but unfortunately, that wasn't the case. The entry process was frustrating, with over an hour spent stuck in traffic, leading us to arrive at 1:30 PM. Our arrival time was 12pm. We were eager to check out the haunted railway, but the line was already over an hour long (after asking a staff member how long it would take to queue) We ultimately had to skip it, which left our children very upset. After grabbing our pumpkins we decided to leave at 4PM, but we faced more traffic getting out, as we were parked at the back of the lot. It turned into another long wait, which added to our frustration. Your website mentions a smooth and stress free arrival and departure experience, but sadly, that was not our reality. Unfortunately nothing was stress-free about it! It was very dangerous with cars trying to get in front of one another. There were no parking attendants in sight helping manage the exit however there were 5 stood chatting further down. It felt like the event was oversold, despite the encouragement to book early to avoid missing out. I tried asking for a refund on the haunted express but they said no. Will not be returning and urge everyone not to visit.

If I could give zero I would!! We did the Halloween experience, treat street, circus and train ride! 5 of us Everything was terrible, from the traffic management to the awful set up for treat street the queue was for over 1.5hrs, and the actual treat street was dreadful, the circus didn't start on time so many people where coming in late, the show itself was awful, the train ride was laughable and every other part of the Halloween experience is extra money on top of the insane prices already charged Cattows should be embarrassed by what they have put on this year, I couldn't believe how terrible the whole thing was. Mostly teenagers are working on this attraction which i would expect, but adults planned it and should be overseeing everything going on, it was awful

Sent an email about how poor the events by cattows are.explained everything in email about what was missing and promised by themselves in advert.didnt even get a reply.just a generic reply saying email would be passed to relevant department.still waiting 3 months later.been ripped off and ☹️ disappointed. What's happened ? Cattows have let us down

Made our visit for the Halloween farm yesterday.......never again! Very disappointed, queues were horrendous, no organisation, everything was so overpriced. We left with 2 very disappointed children, avoid for a day out!!

If you call yourself a coffee shop maybe employing a barista to make coffee would be a start ? Not pressing a button on a machine and charging more than a barista made coffee? The prices are unbelievably extortionate 12 pounds for an omelette?? Are the eggs from a royal hen what is this ??

Money making scammers run this place. Don’t let the advert fool you. It’s no fantasy farm. There’s barely anything there. Honestly reminds me of the Fyre festival Scanfal on Netflix!! the dinosaurs where good but there’s not really any animals there, the train ride doesn’t even take you to see anything just a lap round a field We only spent a couple of hours then nothing else to do.. like literally nothing to do apart from a fun fair which charges an absolute fortune. Disgusting. Would never go back

Very disappointed with cattows. Staff disinterested and came across rude at times, food expensive.could and was in the past a lovely venue .all money making now and not bothered about customers feedback.yes I emailed yourselves in the first instance and was informed email had been passed on to someone else and never had a response, 4 weeks ago.very poor customer relations

Fantasy farm was a fun packed day with amazing mazes and a little fun fair we loved it. Restaurant was okay, a little overpriced for what it was, but all enjoyed it and a little unorganised other than that, a brilliant day out!

We were met by a very disgruntled lady who explained she hadn’t got our booking on her list for 1.30. We showed her the reservation and she gave us a table. We drove 40 minutes as a family for lunch - the first time we have visited. We tried to order straight away to be told they were no longer serving food. It was an awful experience and we definitely won’t be returning or recommend.

Wonderful food great setting and our server, Amy, was spectacular. We felt so well looked after by her - thank you. We will definitely be back.

A really lovely place to go with friends!! My friend and I go each month for a light lunch and we love it!! We always try at least one of the cakes and.... they are DELICIOUS. Definitely recommend a visit! It can get busy so book in advance.

Cattows tearoom is a nice big airy venue but the breakfast offering is overpriced and poor quality. Scrambled eggs over cooked/rubbery, pancakes seemed shop bought/microwaved and were lukewarm. I have been previously when the smashed avocado was clearly out of a jar which is unforgivable for the price charged. Some staff are great but others seem surly.

Had a great afternoon tea today, best I've ever had. All the food was fresh and homemade, delicious! Great waitress as well.

I went to find out where the beehives were located. Nobody could help and didn't seem that bothered with me as I wasn't buying any lunch. Their farm shop used to have a wide range of local food and deli items but sadly, it's almost like an after thought these days

We booked a private room for an afternoon tea my daughter’s baby shower. Contact with Cattows from start to finish was great. It was an easy room for us to decorate. 3 guests had dietary requirements which were catered for perfectly. The tea was presented beautifully and there was a lovely choice. We thought it was very good value for money. The staff were attentive, coming in during the afternoon to see if we needed more drinks. All of our guests who hadn’t visited Cattows before were very impressed. Thankyou

I arrived at the team rooms just before 9am, to be welcomed by the farm owner himself, Alan. Lovely man. I was seated by the window which had a fabulous view of the surrounding area, very picturesque. Having made my breakfast choice, I went to pay at the till, to be met by a beautiful young lady called Amy to whom was very helpful. As I started to drink my tea, my hot breakfast arrived which tasted absolutely fantastic. I'm glad I arrived and ate when I did, as the room was getting very busy. I will certainly be returning - again, thank you Amy for making my breakfast most enjoyable. Such a lovely lady.

We had a really great family lunch at this cafe. The quality of the food was really good and the service was excellent, In addition, the price of the food was very reasonable. It is very likely that we will return to this cafe quite soon.

A gem of a place to visit. went with family for Sunday lunch couldn't fault the service, food or price. Great atmosphere, spacious and clean. you must try it !

Awful experience. Firstly, we weren't allowed to bring our dog into a farm cafe (which I partly understand), however outside was infested with wasps and our food kept on getting swarmed. Poor engagement by management, the buck kept getting past on. The manager didn't even want to speak to us as they were "too busy". Prices are way too high for the service they provide too. Felt like their apology was forced - no offered discount, voucher etc.

Afternoon tea… but for breakfast! Such a treat, amazing food, great coffee, and the service from Amy and the team was exceptional from start to finish. I recommend whole heartedly. We’ll be back!! ⭐️✨🌟💫

Called in on spec after Sence Valley Forest parkrun. Lots of choice for food and drink, alcoholic or otherwise. Vegetarian and vegan options available. The venue was tastefully decorated for Christmas. Staff were polite and pleasant. I very much enjoyed my avocado and poached eggs on sourdough toast. The avocado although well smashed was as I like it, not overly chilled, the poached eggs were perfectly cooked, nice runny yolk and the sourdough toast was tangy. We would return.

Cattows goes from strength to strength. I first started visiting about 10 years ago. The extension has a really classy feel to it which complements the quality of the food. We often call in for coffee and cake and the selection is fantastic - the best I have seen anywhere. Refreshing change from the usual Victoria Sponge etc. Plenty of parking with lots always going on. A treat to have a well run operation like this on your doorstep

Called for take away cakes and lunch. Ordered cake Ordered a coffee and sandwich to eat in. Asked if I’d booked a table when I said no the look of distain was not welcome.( booking not a demand requirement on line) I am recently widowed, and just readjusting to life without an other to share lunch or a coffee with. The attitude I received was deplorable. I work in Customer Service, I expect to receive a reasonable level of servility, especially when parting from hard earned cash… Food 4* Ambiance 3* Staff attitude to lone customer 0* Needless to say i will take my business elsewhere.

The last time we went here it said on their website that it was open and it was closed. This time we called to check that the cafe was open, as we knew there was an event on. We were told that the cafe was open as normal. When we got there the main entrance was closed with a pick-up parked in front of it. We were directed to a rear entrance which was a significant diversion. We found ourselves in a queue for the event and travelling an extremely wet and muddy track and had the opportunity to park in a field and walk to the cafe. It was a quagmire and we opted to continue for the exit along a track in a far worse state than the one we had entered on. The car really did look as though we had been in a rally. How this counts as 'open as normal' I cannot imagine. Never, never again.

Fantastic fireworks and great twisted circus acts - bargain at £15 for both! Shame about all the mud, which I guess can’t be helped with all the rain we’ve had We have a big car with 4 wheel drive so thankfully were ok but better infrastructure needed next year as lots of cars were wheel spinning and having to be towed out Also needed separate pedestrian hand-standing away from the one the cars were using as entry/exit was a bit dangerous especially with lack of lighting Had a great time though and will be back next year if the infrastructure is sorted out Also could have done with mulled wine / cider :)

We took our soon for a spooky afternoon tea. It was a really great experience. Lots of lovely decorated cakes, plenty of sandwiches and a creepy lemonade. It also included tea, coffee, pop etc. We all loved it and it tasted great. Would highly recommend this experience.

We took grandchildren for abit lunch,the children's meals were well worth it,and included fruit which they loved, lovely food,value for money,lovely atmosphere,well worth a visit.

Went to the Halloween Farm today. Lots of fun activities for the kids. Staff are all amazing, friendly and helpful and make lots of effort to make the day special. We would like to give a particular thank you to the lovely man who made sure we got a trip on the Halloween Train so our 4 year old didn’t miss out before we had to leave to come home. We will be back next year.

Spent a lovely evening in the pumpkin fields. We did not pick any pumpkins, but certainly saw how the other families and kids were enjoying picking. There were many fun activities especially for kids, however, we only purchased the entry tickets which allowed a general visit, which was worth for the price. Loved the evening spent and also tried freshly baked cake from the coffee shop which was delightful. There were also other food stalls.

Called in here whilst visiting the area. Initially I popped in to ask for directions to the Jubilee Gardens but the waitress was really friendly and the restaurant looked really inviting that we called in after visiting the gardens for a family lunch. We were taken to a table for three and handed menus to view. The whole restaurant is table service which was a nice touch. We ordered our drinks and food. The waitress was very professional and was accommodating when I ordered something slightly off menu. The food arrived promptly and tasted delicious and fresh. The restaurant was busy but the service was superb. The food and drinks were very reasonable. We wouldn't hesitate to return if we are in the area again.

I came here with a few friends to the sunflower field as we hadn’t been before. We was all looking forward to it as we took our kids too. We arrived and driving up the road on the way to the farm there was no sunflowers to be seen. We got in the car park and checked in, we then walked around the patch, well most of the sunflowers had gone, now this was coming to the end of the season but with how many sunflowers that were left we could of at least had a reduction on the entrance fee. We did talk to management and the kids got a free cake but still not happy. Don’t be returning I’m afraid. Very disappointing.

We went sunflower picking for our 11 year anniversary… our eldest daughter came too and I have to say.. I was worried being the last weekend of being able to pick sunflowers that there wouldn’t be much left HOWEVER. it was amazing we were able...

Went to cattows today with my mum and little girl to do the sunflower trail, popped into the cafe for a coffee before hand and found one of the staff members quite rude and abrasive. And then couldn't even make it to the sunflower trail...

Where do I even begin? Everything was perfect from start to finish and the attention to detail really didn’t go unnoticed! We were booked in for afternoon tea and the drinks and food came swiftly. The food was fantastic - you could tell how fresh...

Ordered ham, egg, and chips for lunch. The ham and eggs were nice, but the chips were overcooked and tasted of oil. Reported my experience to the waitress who said she would advise the chef. Nobody came back to me and the same waitress said...

It is with sadness that I write this as Cattows is usually my favourite place to go for breakfast and having recently discovered that they also do Sunday lunch, we decided to give it a go. I admit the day we went was hot and...

Went for afternoon tea for a birthday treat.with prosecco, cocktails .coffee. and most of all delicious cakes sandwiches with lovely fillings and scones with cream and jam. the staff were amazing could not do enough for us we had a really great time and cannot...

Had the limited edition Easter afternoon tea. Seated straight away, tea brought quickly, and all the staff were really friendly. Sandwiches were excellent, and a good selection. We had chicken, egg, cheese, cream cheese (salmon or with cucumber). There were also scotch egg quarters and...

We have just been for an afternoon tea, it was beautifully presented and tasted amazing. Staff where very helpful and friendly. I would highly recommend and we will definitely be back again ☕️🍰🫖🍩

My wife and I went for afternoon tea. We arrived early but went in anyway, we were greeted in a very warm manner and told there was no problem we were early. We were shown to a table near windows with very pleasant views, unfortunately...

I am a blind customer who has been coming over to Cat tows’ farm for the past 13 years and have always experienced incredible service from all the staff which is why I keep coming back for more and always will I would seriously recommend...

Lovely Mother’s Day Sunday lunch. Warm welcome on arrival and shown quickly to our table. Food was delicious and plentiful. Desserts are to die for. The restaurant was busy but staff were very attentive. Been for breakfast before and that doesn’t disappoint either and I’ve...

This is a well laid out adventure for kids, came with my two children and overall was a bit of fun without any extravagance. So long as you don't come here expecting a full day, then you wont be disappointed (I never tried the restaurant...

Visit regular on a Wednesday for breakfast or lunch. Service excellent . Food great . Staff very friendly and very helpful . Big shout out to Amy she always makes us feel so welcome .

We saw on the website that Cattows Farm had a farm shop, woodlands walks and a cafe so we went down this morning to have a look around. The farm shop leaves much to be desired- a handful of preserves and cider- nothing fresh and...

We went with a dog and knew we would have to sit outside but our tea and cakes came in paper cups and cardboard boxes with no cutlery. We questioned this and were told that's what they do for outside orders. A minute later a...

Enjoyed having lunch here the first time, all good. Second time was between Christmas and new year. Checked opening times on website when we got there it was closed. 20 mile wasted trip. Poor

We have visited every year for the festive afternoon tea for a good few years now, so this is a regular occurrence for us in December. This time it definitely didn't disappoint. The staff were helpful, attentive and caring. The speed of service was fantastic,...

I visited the tearoom today with a group of 10 of us. We were seated in a lovely area by the view onto the farm. The service was brilliant, they couldn't do enough to cater for our bigger table and the food was really tasty....

We went 31.10.22 all but 2 food stalls shut and 1 of them ran out of food by 20.00. Yes it was very wet but if we made the effect to go and spend £50 on tickets then why could it not been what was...

This place is a waste of time and money... far too busy far too muddy and not enough pumpkins... after reserving a pumpkin for 5 pounds a person you still have to pay for them at the end... queuing was a complete joke and the...

We had a lovely family day with our two boys, 7 and 4. We came last year and really enjoyed the day so wanted to go again. We knew what to expect from the previous year, so we were prepared/ planned accordingly (including financially as...

We visited yesterday very lucky with the weather but the car park was still a muddy mess . (Thank god for 4x4 )although there was a tow car available should anyone get stuck ! Not really much on the site a few food outlets ,...

Took 3 grandchildren and two of there partners had a brilliant time went to the circus not quite what I remember as a circus but it was Halloween so spooky then went round fun fair once again brilliant got some warm drinks and then went...

We're a family of 5 and visited last year and had a nice time, we decided to go again again this year. The admission prices were much more expensive than last year, but we still booked, paying £25 (£5 per person) unfortunately this merely gives...

We attended Cattows Farm for the Halloween Farm event. Granted Cattows Farm will say the Hallown Farm is a separate event which is not run by them - however, it is their farm and if year after year it brings bad feed back, it is...

Went last year and it was amazing! This year so disappointed! Pumpkin patch was terrible most crush it looked like they were dropped of the back of a lorry not grown there! The good pumpkins were used for displays so you couldn’t buy, they have...

Returned for 2nd year but sadly not impressed it is now too commercialised bought tickets for all the attractions but couldn’t get in the Lost World it was 2.10 pm and was told maybe get in at 3pm but no guarantee the staff were not...

Very excited when we arrived as everything looked amazing! Straight through the entrance you come to the fair - £3 for the carousel seemed a bit excessive but it’s what my son wanted to do We had booked the fantasy island as it’s what my...

Extremely muddy car park with not enough mats to drive on and by the end of the day the place was like an ice rink . Over priced rides and food , the kids enjoyed it but i think if we hadn’t gone with such...

Came to the Halloween Farm event with two young children, each event we wanted to attend was booked in advance. Arrived to an unorganised parking system, and whilst we knew it would be a very wet and muddy day there were no extra precautions in...

We booked after looking at the really well placed ads online, family of 6 cost us £39.20 to enter, upon arriving we met a very muddy field to park in and were met by friendly car park attendants that directed us where to go. We...

We attended the pumpkin farm on 22 Nd October 2022 ,everything was ok until we went to leave . We were very disappointed that we had to pay for our pumpkins at the end . We felt we were mis sold this experience ,we paid...

We went for the pumpkin picking and it wasn’t laid out clearly where anything was. Before you had to pay for your pumpkins straight after picking but this time was at the very end. Whilst my son had fun choosing his pumpkin - the price...

We visited the farm for the first time due to seeing the amazing advertising on Facebook and thought we would treat the children. On booking we were surprised that every activity had an additional per person cost and per person booking fee! We opted for...

So this would of been our second time going pumpkin picking this year and this item we brought son friends along to join in the fun. WE thought we would live out our childhood and go on a few rides. We all decided to go...

We visited Cattows Farm 8th Oct specifically for the halloween entertain. We brought tickets for the Circus and the trick and treat street. When we arrived we were told we had to pay a further £5 each person to access the farm! Once inside there...

Perfect service lovely afternoon tea for my mums 95th birthday. Could not fault anything. Staff always so lovely and friendly service. Thank you see you soon always great food.

Came for Sunday lunch with family. The staff were really friendly and efficient. The beef roast was fantastic and plentiful. We had a bowl of vegetable served separately and an extra gravy boat. Lots of cakes to choose from for dessert. Lovely visit and would...

I came for Sunday lunch with my family, we all had the beef roast dinner. The beef was very tender and came with a massive yorkshire pudding. There were lots of vegetables to choose from which came in a separate dish. we were sat down...

Myself and my family have visited Cattows regularly since I was a child and have had many happy memories over the years. When looking for a location for a baby shower Cattows was the top of the list. We had a private room which was...

We're a family of 6 who went for lunch today. It was busy but we were seated and served quickly by some lovely friendly staff . we had a range of dishes from children's meals to flatbread, omlette and the cheese platter and they were...

Visited in the afternoon and after waiting 10 minutes to be seated we then had to wait a further 25 minutes before leaving as in this time we was never asked what drinks we would like. The restaurant was dead empty yet staff would walk...

Slow take orders. Messy tables everywhere. They got our order wrong. Staff walking around empty handed. When they do clear a table they just knock the mess onto the floor. The strange thing is there were a lot of staff. Clearly poorly trained and badly...

Firstly, I don’t understand why there aren't signs with arrows telling you how to get to the correct entrance. The sat nav took us to the incorrect place twice, and the signs said ‘This is not Cattows farm!’ And thats it. This makes it a...

Went on a visit to ‘pick your own’ when we arrived there was a sign to say no strawberry and no raspberries. We still went for some gooseberries and there wasn’t a berry in sight. We did pick some sunflowers which was nice but not...

Raised the following concerns - they simply never even rely. Really disappointing. Hi. I visited your site for the very first time today and I have to say, I was really disappointed. I travelled over an hour on the promise of giant inflatables for my...

Visited here for afternoon tea. We waited a while to be shown to our table by the manager we could see the place was busy but there was lots of staff about. After waiting about 10 minutes our drinks order was taken where we were...

My sister and I came for afternoon tea as we were both gifted afternoon tea vouchers. We were booked for 3pm which seemed to be the same time that all the afternoon teas occur on a Sunday as quite a few 'afternoon tea-ers' turned up...

I booked an afternoon tea as a gift for a friends birthday at Cattows farm, we were really looking forward to coming after the new renovations however we were both quite taken back at how bad this was. The service was incredibly poor, we were...

Very slow service at the cafe, staff are miserable and unattentive. Food was very stingy - If ordering gluten free sandwich expect tiny bread with and even smaller filling. This place is clearly all about profit with no attempt at giving a good customer experience.

We went to Cattows on a Saturday lunchtime. We arrived and waited a little while at the desk but eventually someone came over. They didn't greet us and so I asked if they had a table for 3. She looked down for a moment and...

We came for the pick your own strawberries which was brilliant. It's a real shame I have had to review the place as poorly as I have. It's such a nice place. However. Cafe was so poor. Staff didn't care and had no clue about...

Visited with friends. It was a hot weekday so we decided to sit outside. The seating was basic and clearly no thought had gone into the quality or look, let alone the comfort of the seats. It looked like a last minute decision and grab...

Visited on 20/06/22, 4 work colleagues with dogs. Decided to sit outside as sunny and hot. Wanted a light bite for lunch and advised could not serve food outside because they could only cater for capacity of indoor cafe. The indoor seating was less than...

Booked in advance for afternoon tea today at 2.30pm for a special birthday. Was called at 2.10pm this afternoon to advise this has been cancelled due to a power cut. As we are not local we had already set off in the car to arrive...

Very smart and clean inside, with more thought, taste and expense than usual - it might have been refurbished recently? Nice cakes, milkshakes, tea and coffee. Plenty of space on a weekday. Staff came to ask how the venue might best suit cyclists, which is...

It wasn't busy but they were as slow as treacle. Used to be lovely. What has happened. There was no sense of urgency and providing a good customer service. Its a shame but I wont return.

Very disappointed with Cattows. Afternoon tea was booked but as a couple of our party had tested positive to covid today we wanted to reschedule. Cattows refused to transfer the booking and insisted on keeping the deposit!!! Maybe we should go and spread our germs!!!

Lovely ambiance. Adult food was very good. Disappointing children's menu/meal, very small portions for older children.

Visited in December for both breakfast & festive afternoon tea & both were great for value for money & quality of food & drinks. Breakfast is varied with a choice of 3 sizes for the full English which is good. The afternoon tea was outstanding...

We visited last Sunday to celebrate my Mum's 90th birthday, the only word I can use is excellent, staff, food and conservatory outstanding. Thank you, Thomas and all the team. Stephanie.

Overpriced, awful service, terrible experience. Will never return - money making scam and best avoided. Will find somewhere else to go next year for Halloween.

Bern several years since our last visit here and it has more than doubled in size. We arrived for a late lunch, it was very quiet with only a few other tables in use, most having afternoon tea which looked very nice.We had toasted sandwiches one was bacon and brie with cranberry which was very tasty the other was sausage and caramelised onion which wasn't as good, very little flavour in the sausage and the caramelised onion was very sweet. Both were served with a fresh crisp salad and a bowl of crisps. Presentation was nice and service was quick. We enjoyed our visit. The cake selection was very good and they all looked delicious.

I would never return to this farm. I went due to the fact I had heard raves about the place in the summer and it’s local to me also. I purchased the tickets online and also paid £7 per person to enter the fantasy land. For 5 of us it was £56.50.When we arrived we got in the que to get in and this took around 10 minutes (person allowing entry didn’t smile once). Straight away you see the fair, £3per person for the waltsers. £2.50 per person for the ghost train. £4 for 5 minutes for the trampoline. 4 PER GO ON HOOK A DUCK. £7.50 on a burger (so take food with you if you go) Straight away a lot of money spent. We then called it a day on the fair and got in the que for the fantasy land event which was what we paid the extra £7 per person for.First of all we qued for an hour. When we finally got in I couldn’t have been more disappointed and so where the kids. All’s it’s was we’re houses with dressed up people outside giving a little sweet or puzzle etc. No spooky things etc and we just qued some more until the end for the zombie event. We was given a bucket with about 7 balls in to Chuck at the zombies for when they come out and this was it, this is what we had paid all that money for. At the end in there is a lot of bouncy castles etc which we were advised it was another £3 per child for 10 minutes. Myself and so many other people were complaining due to the fact it should have been in with the price we had paid as we paid extra for fantasy land.I heard people complaining how disappointed they were in the event itself. We was there 3 hours and spent £100 and we didn’t enjoy it one bit. Will not be returning.

This year we thought we would do something a little different and take our 4 year old and 3 month old baby for afternoon tea on Halloween, Cattows tea room is in a lovely location only in the next village to where we live who offer great cakes and food so I thought the special spooky themed advertised afternoon tea sounded fantastic and not too far to travel.Firstly I had checked before booking how getting to the farm would be on the day as we had no interest in going to the halloween farm, I was reassured that the normal entrance would be open for cafe visitors on so we could avoid the Halloween entrance all together. To our dismay the entrance was locked when we arrived and we were diverted to the muddiest field for the halloween event, it was chaos and a complete field of mud! Non of the secruity guards could direct us to where we should have been going at all and just added the the stress is trying to get to the other end of the farm to the tea rooms, wading through fields of mud.We finally arrived where we were then greeted with a wait to be seated as the tea rooms where very busy. Thankfully the afternoon tea event had been located in separate rooms which we both glad of due to the noise of the main seating area and how busy it was. The space had been decorated nicely and the tables set out with plenty of space. A waitress explained allhot drinks were unlimited and inclusive to the afternoon tea event and we each ordered our drink. I also requested a cup of hot water to heat some baby milk as my little one was starting to get a little grumpy. Afternoon came, no drinks arrived. I had to ask twice for the hot water and eventually went to the till point to enquire as by this point we had a screaming baby and a 4 year oldwondering where drinks were. None of the waitresses seemed bothered to action our request. We waited over ten minutes for drinks to arrive, minus the glasses for our jug of water which were forgotten about entirely!The food looked great and the quality of the cakes and sandwiches were very good. 'Unlimted' Hot drinks were very hard to come by and I only got a refill as I asked immediately after having had my first arrive for another. Tables around us were all commenting about the lack of service.Toilets were very dirty, a lot of mud I am guessing brought in for outside. My husband had to mention to a server that the men's toilets were blocked and overflowing.Overall I feel the experience was a let down, this could have been a fantastic event if more was invested on service as the food and decor were very good. All of the things letting it down could have been addressed if the staff had been a little more attentive and approachable. I felt there was very little direction for the very young team who didn't really give anything in the form of customer service, they looked disinterested and unable to deal with any sort of query. I didn't come across a manager or anyone that seemed to be in charge and directing the team.

Me and my partner came here with our newborn for the first time to pick some pumpkins, first impressions looked really good however we found that we had to walk quite a distance to get pumpkins, and with a newborn it was very difficult. Most pumpkins on the field were smashed to pieces also. We managed to find some and paid. On the way out we went in the tea room to have a hot drink, this was very nice inside and enjoyed our drink. Will definately go somewhere else next year, not very impressed.

An absolutely overpriced pile of rubbish for this “experience”.Firstly with entry being £3 and Fantasy Land being £7 it cost us £40 as a family of 4 to walk to a field and choose two pumpkins that then cost over double what they would be in Sainsbury’s (£12).Loads of staff around but none were friendly and helpful and one diverted all the way around to the pumpkin field through the mud when we could have gone along the road.Then onto the Fantasy Land. What a pile of garbage. A few wood sheds with a token hallowe’en witch or clown next to it and three people dressed up and you get one lolly, one sweet and a small piece of tat.The zombie ball throwing is a good idea and fun but still doesn’t justify the price.The the fairground is only usual prices but shouldn’t really need it if the hallowe’en attraction is good. I know you can say no but I won’t do that to my kids so they went on the fair.For the amount we spent we could have gone to Sundown or Twinlakes all day and gone on rides constantly.We felt really ripped off for how much it cost compared to other places and won’t return again now.The £3 entry fee should be knocked off the cost of your pumpkins which are massively over priced anyway.The reviews moaning about the mud though are unfair! It is a farm!!

I have been to Cattows every year for the last 7 years, it’s the only pumpkin picking location our children have been, it’s such a shame that the special place we had for local residents to enjoy had turned in to a free for all to find a pumpkin that isn’t smashed amongst the whole of the midlands. It’s become expensive & very stressful with the amount of people and pre paying and locked fences for access and checking of payment for pumpkins when we have already paid to walk round a field- no flooring very slippy & not suitable for wheelchair or pushchair access- I recently went to another event on a park and plastic paths were put throughout. Everything was extra payment and everything has definitely increased in price, we got so fed up we picked our pumpkins and skipped everything else, it’s such a shame but will definitely be trying someone else next year!