Based on 824 opinions finded in 2 websites
Based on 824 opinions finded in 2 websites
Nº 403 in 1604 in Newcastle upon Tyne
Nº 54 of 222 Other cuisines in Newcastle upon Tyne
Opinions
In my opinion, this is the best cat café in Newcastle. The cats are well-behaved, well-cared for, and the tea is delicious. The only downside for me is that the interior feels a bit too bare—not very cozy and lacking in enrichment for the cats.
Liv B. . 2024-12-09
MORE AT Google
£7 entry fee before you even bought anything, rip off !
Chris James . 2024-12-03
MORE AT Google
I went on a Sunday. Absolutely lovely. It was great for my ADHD. It was relaxing and comfortable. Booking is very easy. Price was £7. Totally worth it. Heart warming❤️
sahil budhwani . 2024-11-23
MORE AT Google
This is such a gorgeous idea, in a stunning city and a beautiful location. The lady that looked after us was brilliant and she informed us on all the beautiful rescues there. Treats were provided by CatPawCino and one is able to order coffees, drinks and toasties. I had cheese and tomato and it was lovely. Highly recommend and cannot wait to go back.
Sahar Ali . 2024-11-17
MORE AT Google
Such a lovely place! Went there today and I had the loveliest time, cats are so friendly and the staff are lovely too. The food is also really tasty! Will definitely be back :)
Annabelle Peterson . 2024-11-06
MORE AT Google
Excellent place, my granddaughter's love it
vivien richardson . 2024-11-04
MORE AT Google
Spending time with the cats is lovely & they seem happy and well cared for. However, sadly the area is very dirty. The main entrance where you take your shoes off is terribly dirty and the same level of hygiene is shown on the floor where the cats are and through into the toilet & stairs area. As a large cat hotel owner myself I know full well how important it is to clean well every day & even more so because this place serves food! The cafe could be so much better if a good level of cleanliness was given, sadly there is no excuse as to why it’s left in this bad dirty state.
Krissy Theodorou . 2024-11-03
MORE AT Google
Staff were lovely, food and drink reasonably priced. The cats were beautiful, however do not book the 3:20pm slot...for 20 mins the cats were focused on the kitchen door waiting for their tea, then their food came out and they spent 20 mins eating their food, then they disappeared for a sleep...so essentially paid £40 for a toastie and three drinks...lessons learned.
Carole Connor . 2024-10-31
MORE AT Google
Sadly had a bad time there.children and adults were not giving the cats any space as a cat owner cats were upset tails going. Children were running around and one adult was standing on seat staff were friendly but didn't tell customers off .As Children scared off cats also didn't get to see them.i think Children should be 10yr at least to come here. Food and drinks were good and as said before staff friendly.
Eleanor Eamens . 2024-10-29
MORE AT Google
Lovely cats, well taken care of. Nice staff and decent food/drinks
Krzysiek O . 2024-09-16
MORE AT Google
This place is fantastic, just make sure you book, it's way easier because it can get quite busy ;p. Do check the website for info on that because I didn't and regretted it. Went here for a first date. It is such a tranquil, peaceful place and we both loved it; the staff are very nice and hard working, the drinks were lovely and the many cats are wonderfully varied with some gorgeous breeds and personalities. It's obviously not the cheapest café in Newcastle but the cats and the environment are worth your money!
Tyler Miller . 2024-09-12
MORE AT Google
Absolutely loved this place. You've got to be a cat lover to enjoy it, though. It cost £7 to enter, and all proceeds go to the upkeep of the cats. You get an hour with them. You must book in advance. My only concern was the kids chasing the cats about which upset me a little, but other than that, I absolutely enjoyed it. I fell in love with their beautiful Main Coon called Pumpkin. We ordered 2 x ham and cheese toasty and 2 x lemon muffins plus 2 x lattes, which came to £29. I would highly recommend this place to all cat lovers.
Karen Collard . 2024-09-01
MORE AT Google
Confusing signage at door, we weren't sure if we should go in or wait for someone. Decided to open the door and walk in and then signs say you have to take your shoes off. Turned around and left then.
Shoot McRunfast . 2024-08-13
MORE AT Google
A lovely way to spend an hour, have a cup of tea and surrounded by beautiful felines and get to know their personalities. Recommend you book or you might be turned away.
William Mcgannan . 2024-07-31
MORE AT Google
Lovely hour spent with the cats enjoying a cup of tea
Maria Mcgannan . 2024-07-31
MORE AT Google
Amazing place me and my husband visited for the first time whilst over from Belfast. In terms of ambience it’s like a whole other world, it’s just such a relaxing place and the cats are so happy. The staff were lovely and the scones were amazing too! Loved it and highly recommend it!
danielle Scott . 2024-07-15
MORE AT Google
Loved the cats, especially Simba and Dobby..
Terri M . 2024-07-12
MORE AT Google
We found this to be good fun. The cats clearly like the staff and are well looked after. The cats are very friendly and just do what they like which was nice, one of them likes to jump on your shoulders to say hi, which of course adds to the experience.
David Cullen . 2024-07-10
MORE AT Google
Love this place with the staff and kitties
Negar Tavasoli . 2024-07-07
MORE AT Google
Best little cat cafe in Newcastle, definitely worth a visit
Louis . 2024-06-26
MORE AT Google
My daughter has been coming here quite a few years now and really loves it, however sadly this time wasn't quite up to the other times she'd been here. All the cats were sleeping except one which hid under our chair, and there was a distinct odour of litter trays. Understandable I guess as we had the last visit of the day, but feel the litter trays should always be kept clean especially in a food environment.
Nadine Sterling . 2024-06-18
MORE AT Google
It is currently breaking the law as it is not wheelchair friendly most places are required to have wheelchair access I would love to come in but I can't. Discrimination against disabled people young and old
Charlene Clark . 2024-06-15
MORE AT Google
A fun experience but not the best cat cafe I have been to. There are some lovely cats, staff are really nice, food and drink is okay. It was a bit smelly when we got there, the cats are nice to be with. Most of them didn’t want too much attention which is understandable as they get pestered all day
josh hunter . 2024-06-09
MORE AT Google
Staff very friendly and the food and coffee were very nice. Atmosphere lets the place down though as there are too many children in who harass and chase the cats. Would be better if people were encouraged to stay in their seats and just let the cats do their thing. Toilet was also in dire need of a clean.
Anthony D . 2024-05-28
MORE AT Google
The cats where adorable, the food and drinks was really nice especially the latte which had an adorable cat design on, the customer service was brilliant and i really enjoyed my visit.
leilaz li . 2024-05-01
MORE AT Google
I'm very disappointed me my grandma and sister were looking forward to this visit we walked in and the smell of cat urine and poo was disgusting not very much seating at all the cats didn't seem interested in us at all due to the fact they were being chased by kids the hole time and the staff didn't seem bothered at all and werent very friendly the food was overpriced I was unhappy with my iced coffee as it came Luke warm and with no ice all together we paid £31 to be sat in a smelly room wouldn't recommend.
Jessica Winspear . 2024-04-11
MORE AT Google
Very cute small cafe with a range of cats to interact with. There was only staff member on and it took a while for them to notice we had arrived but we still got the full hour that was paid for. Food options are limited but the coffee is decent. Overall very good and makes for a cheap day out.
Excluding M . 2024-04-10
MORE AT Google
Staff were very friendly and accomodating of my daughters food allergies, the cats are clearly well cared for and the vibe of the whole place was very good. My girls loved it and we'll definitely be back
Richard young . 2024-04-05
MORE AT Google
I paid £14 altogether: for my two other friends to get in, ontop of a diet coke and hot chocolate. I paid to get scratched and have nails dug into my skin until I bled by a cat who needed their nails cut. Put holes in my new top too which was unfortunate, the cats aren't exactly interactive but I can't blame them.
Lucy Mckain . 2024-03-26
MORE AT Google
Absolutely loved this place .called today with my wife.the cats were lovely and friendly as were the wonderful staff.will keep calling her.what a stressbuster.❤️❤️❤️❤️
Geoffrey Richardson . 2024-03-24
MORE AT Google
Quite dirty and unpleasant. The Café has a very strong smell of urine, and there was a poop on one of the seating cushions. The staff wasn't very welcoming. The cats avoid human touch - are probably overestimated. Very disappointed 😞
Eruanis . 2024-03-22
MORE AT Google
The lady who greeted us was very welcoming and nice and the cafe was lovely! The cats were adorable and it was the most relaxing atmosphere ever Will definitely be back :)
Mark Milne . 2024-03-15
MORE AT Google
Lots of amazing and cute cats. The cats aren't allowed to eat your food but it is your job to keep it away making it slightly difficult to eat at some points. There isn't much food on the menu however and it's clearly more oriented around the cats than the food.
Aiden Brown . 2024-03-07
MORE AT Google
The only thing I would change is please would they give out the Dreamies a bit sooner so we get to play with the little beauties for longer! Food and drink was pleasant and prompt. The lady did a fabulous job of hostessing!
Yvonne Clemson . 2024-02-25
MORE AT Google
the staff are so lovely! the cats are adorable and friendly, the coffee and snacks are tasty and the environment is beautiful by the quayside. it gets busy so make sure u book :)
Hollie-Marie Holmes . 2024-02-23
MORE AT Google
Nothing fancy, but purrfectly nice. You're visiting for the cats really though.
Keith Brown . 2024-02-19
MORE AT Google
I had been looking forward to coming here for ages. Upon arriving I couldn’t help but notice it was a very bland, small interior with very little decoration. The attitude of the lady who served us stunk. Rude and unfriendly. Just a whole “okay you’re done, now get out” vibe, and the menu wasn’t worth the price. The cats were lovely, but I was surprised they allowed cats that nip. A huge disappointment. Mog on the Tyne next time.
H B . 2024-02-18
MORE AT Google
Its a lovely cafe, hot chocolates were really good and the caramel shortbread was great too, the cats were very chilled out and didn't seem to mind us all coming in and sitting down and we had good interactions with them all, the environment was really good and the staff gave us treats to feed the cats.
Kieran Lishman . 2024-02-15
MORE AT Google
I love the cats!!! The service was amazing, super friendly staff, even handed out cat treats to feed the cats. Ill be back soon ☺️
Teagan Copley . 2024-02-15
MORE AT Google
Love visiting CatPawCino regularly throughout the year! It's great place to visit especially if you love cats 🐈 & carnt have one of your own! Lovely staff & relaxed atmosphere
wendi shann . 2024-01-20
MORE AT Google
Best place on Earth. And the cats are adorable!! Love it.
Teato :3 . 2023-12-30
MORE AT Google
Was disappointed at the poorly kept cafe. The smell was unbearable especially if you went near the stairs where their litter boxes are probably kept. As a cat owner myself, this is not the normal level of odour. I’ve also visited several cat cafes in Newcastle and out and this is not the standard of hygiene. There was one worker when we were visiting, she offered us treats to feed the cats. The cats was uninterested in us without the treats. Not the fault of the cats of course. Hope the management can sort this out. Otherwise this would be a lovely place to hang with cats in a great location by the quay.
Jingchun L . 2023-12-27
MORE AT Google
Polecam dla wszystkich co lubią koty
Przemyslaw Lasecki . 2023-12-03
MORE AT Google
CatPawCino Cat Café is a delightful place to visit if you’re a cat lover. Located on the beautiful Newcastle Quayside, it offers a serene view of the River Tyne. The café is home to eight resident cats and also rescue cats from Friendz Feline. The cat keeper is welcoming and friendly, and the cats are delightful to interact with. The café offers a variety of food and drink options, including cakes and “pawninis”. The atmosphere is cozy and relaxing, making it a perfect spot to unwind and socialize with some delightful kitties. My favorite cat was definitely Pumpkin, beautiful kitty cat.
THX 2208 . 2023-11-28
MORE AT Google
The cats are cute but I think it must be annoying for them being harassed all day. There isn’t anywhere they can go and hide to relax - people are always stroking them etc. I didn’t hear a single purr and most of the cats actively avoided interacting with people. The environment isn’t super clean either and the whole place looks very tired. Maybe we just went at a bad time, but I left feeling a bit sorry for the cats. The staff are friendly and hot chocolate was ok
Rosie White . 2023-11-26
MORE AT Google
It's a canny place to go for a cuppa and to unwind stroking and playing with the gorgeous kitties.
Stacy Lamb . 2023-11-02
MORE AT Google
A special treat for and chosen by my 11 year old daughter. She described it as "a bit disappointing" I'd unfortunately agree. It's a few tables in a room with some cats, most of which look sick of people. Coffee was good, Orange juice was rotten had to get the bairn a fanta. The staff seemed nice. Smells of ammonia. Won't be back.
Kippy Ewart . 2023-10-31
MORE AT Google
Cute place with loveable cats! Make sure to either place a reservation or visit in the early afternoon, as this place might be fully booked!
Kevin Algoet . 2023-10-29
MORE AT Google
This place was amazing! So calming and the staff were very friendly. Such cute cats.
Ella Mentary . 2023-10-18
MORE AT Google
Amazing way to de stress. Basic food, but amazing atmosphere
C Mitchell . 2023-09-13
MORE AT Google
Fab cat cafe definitely recommend, staff lovely, cats adorable will be back
Nicola Perkin . 2023-09-08
MORE AT Google
Staff were not particularly engaging during our time in the cafe. The space itself was dirty and not well maintained especially for housing upwards of 8 cats. In the areas we could see there were two water fountains for 8-10 cats and although there was plenty of purpose built cat shelving these were in poor condition and hanging off the wall. One large pet feeder full of dry cat food was placed in the room for the cats to free graze as they pleased. The food and drink served was of sub par and very basic standard. We were seated on a bench at two small tables which upon sitting down we realised has a large crack down the middle and this gave way under the weight. During our time there we interacted with all of the cats. It was in doing this we became aware that all cats had a large abundance of fleas. When the staff were informed of this they told us they knew about it and would be taking them all to a vet for treatment. However they continue to do business and serve food in an area with cats that are infested with fleas. All in all I was very disappointed as this was my birthday treat and it was a big let down!
Courtney S . 2023-09-02
MORE AT TripAdvisor
There are cats here but the positives end there. Firstly we were let in 10 minutes late but made to leave on time so lost 10 minutes of our booking. Whilst we were eating we were brought our bill and rushed out of the door. We ordered two mozzarella, tomato and Basil toasties, a caramel shortcake and a brownie. The toasties has no basil in and not much of anything else in them. We saw one of the waitresses return with a Tesco bag after we had ordered and we were then served 5 small brownies and 5 small sheet cakes, despite seemingly ordering one large one. The waitress had run to Tesco, bought a box of 20 of each for £2.50 each, and sold us 5 for £3.00 and £2.50 respectively. Don’t eat here. If you want brownies go to Tesco and get 20 instead of 5 for the same price. Just buy a cat.
Joe Juchniewicz . 2023-09-02
MORE AT Google
This is the best cafe ever for anyone who loves cats!
Daniel Baroy . 2023-09-02
MORE AT Google
Great place will definitely visit again
sonya fleck . 2023-08-16
MORE AT Google
Cute little place with some beautiful cats! My daughter is obsessed with cats so naturally we had to visit. The smallest cat cafe we've been to buy I felt that added to it's unique atmosphere. Also being smaller does mean less people at any one time (also a good thing) as some children can get a little excitable around the cats. Definitely book before hand as so many people got turned away while we were there.
Christopher Woods . 2023-08-08
MORE AT Google
Catpawcino had a lovely, relaxing atmosphere. The cats were happy and energetic. The cafe also has a great view of the River Tyne. The price of entry for the cafe was great, as well as the price for food/drinks. Staff were friendly.
Bambi2899 . 2023-08-06
MORE AT TripAdvisor
What a tiny pokey little hovel ,looked very dirty and unkempt dust and cat hair everywhetr and sad looking bored cats didnt look very happy to me at all and have to take your shoes off,leave outside in great big heap , lots barefoot kids and people ,im not prepared to catch verucas or foot infections, or athelites foot fungas , you can use dirty looking slippers, rather not catch something from using these looked like they needed a good wash ,you cant stroke cats , smelled awful just from the door , pokey little " greasy spoon cafe " that didnt look very appealing in any shape or form ,ive visited cat cafes all over the world and this one has to be at the very bottom of the list .unwelcoming and unpleasant staff ,my advise is dont bother !
gill collington . 2023-08-06
MORE AT Google
Not a big choice of food available especially for kids. Service good one girl friendly and chatty the other more reserved.
Derek Henderson . 2023-08-04
MORE AT Google
Great location for coffee n cake
MICHAEL COWLEY . 2023-07-30
MORE AT Google
Best coffee date with a cat ever.
Dylan Froment . 2023-07-10
MORE AT Google
Really great cat cafe, staff were friendly and the cats were very cute!
Tom Preston . 2023-07-09
MORE AT Google
The staff were really friendly and the cats loved being played with and pet
Antonio Tiron . 2023-07-09
MORE AT Google
Nice, cute little cafe. Chilled out music and atmosphere. Delicious coffee and cakes!
R A . 2023-06-19
MORE AT Google
very enjoyable atmosphere - more importantly great cats :) owners were really nice as well.
Jacob Hanson . 2023-06-08
MORE AT Google
Really friendly and accommodating staff, full of passion for the cats! Great experience
Julia Healy . 2023-06-07
MORE AT Google
Great atmosphere, beautiful cats, Millie who served me had excellent customer service, friendly and had good vibes which made the experience even better!
sevythi . 2023-06-02
MORE AT Google
I went on a Saturday. The environment is very cozy and welcoming, and the earl grey tea was good. Employees were very welcoming and kind as well. Love the vibe, and love the cats 🙌🙌
Eric Zuza . 2023-05-14
MORE AT Google
Brilliant time at Catpawcino Dobby was adorable
james magee . 2023-05-13
MORE AT Google
Lovely pleasant staff, money going to a good cause
Chris Young . 2023-05-09
MORE AT Google
If you are a cat lover, you should definitely visit this place. The environment is really calm and relaxing and the cats are very cute. Purfect for anyone.
Naomi VB . 2023-05-07
MORE AT Google
Great atmosphere and excellent staff plus lovely cats.
Edith Rae . 2023-05-06
MORE AT Google
Very clean , food is cheap with nice lounge music , definitely coming back<3
Keagan Storm Ledden . 2023-04-25
MORE AT Google
Super cute cafe in the quayside with some gorgeous cats, the pot of tea I had was really nice and they had dairy alternative milks. The staff were friendly and explained everything politely, my only criticism is that it was incredibly dusty. I know there are a lot of cats so this is natural, but the walls and ceiling were coated in a thick layer of dust, webs and hair and It made me quite uncomfortable. It was like it hadn't been cleaned in months and it put me off ordering any food and I wouldn't go back as I have a dust allergy.
Victoria Smith . 2023-04-21
MORE AT Google
Very friendly staff, food and drinks were great, loved all the cats!
Keely-Bridget Murphy . 2023-04-16
MORE AT Google
Great place to visit. The cats and staff are very friendly! :)
John Wade . 2023-04-16
MORE AT Google
Kids loved the cats, welcoming atmosphere
Kelly Hargreaves . 2023-04-14
MORE AT Google
Amazing place, very relaxing, the cats are beautiful, lovely views & friendly staff....I can't wait to go back 😀
Lozzas channel . 2023-03-25
MORE AT Google
Really great cat café! Very cheap roughly 4-6£ for the entrance and the coffees are very cheap (2-3£) similar for the food toasties are very accessible! We paid 20£ for 2 people overall with coffees, food and entrance so very cheap for any cat café I've ever visited in the past!! The cats are so lovely and so is the staff I will come back again definitely will recommend you to stop by and say hi to the cats 🙂
Isaline Cstn . 2023-03-19
MORE AT Google
Was late for our booking but they managed to get us in an hour later which was appreciated. Coffee was really and cats fun to be around. Clear they get taken care off :)
Ryan Gascoigne . 2023-03-18
MORE AT Google
Staff were lovely, atmosphere is great, and the cats were playful and adorable!
Em . 2023-03-11
MORE AT Google
Even though me and my partner only left about 20 minutes ago we definitely want to go back!. Such a lovely wee cafe, staff are incredibly friendly and so polite. Food and drinks were so good and the cats were too adorable and well looked after!. If I could give this place 10/10 I definitely would. Highly recommended!!
Iona Hamilton . 2023-02-25
MORE AT Google
Lovely little cat cafe, the staff clearly adore the cats and the cats clearly feel safe with them which is the most important thing for me! Didn't really try any food but had a pot of tea which was nice!
Daniel Meekings . 2023-02-24
MORE AT Google
When to this wonderful haven for cats ,the cats are very friendly, & playful a very clean cafe .the safe are very nice a friendly, the food is basically snacks like cooked sandwiches, cakes ,a other nick knacks ,well worth just £6 pound ❤❤❤
Peter Douglas . 2023-02-12
MORE AT Google
Not a good experience at all. Not welcoming, and a member of our group was upset after leaving the cafe because of circumstances which could’ve easily been avoided by the manager ( I’m guessing they were the manager ). Would much rather visit mog on the Tyne!!
Tia Redpath . 2023-02-04
MORE AT Google
Very nice friendly staff and cats.
Barbara Farnan . 2023-01-18
MORE AT Google
Amazing place the cats are adorable and like attention overall was an amazing day
Bubbles Le Tissier . 2023-01-16
MORE AT Google
Beautiful day definitely go back amazing staff -julia and lucia- very nice day
brookerose Coulson . 2023-01-15
MORE AT Google
Their website doesn't mention that you need to pre book. Drove there all the way from Middlesbrough with my kids for my birthday just to be told they're fully booked. Really disappointed .Will be going to the Scarborough cat cafe next time.
angeliki lygera . 2023-01-08
MORE AT Google
Staff not very interactive with the customers not worth the £5 per person entry
Brian Janson . 2023-01-08
MORE AT Google
The staff were very friendly and helpful, and it was a good family-friendly environment where the cats actually looked like they wanted to be there. It was an amazing experience, and I would 100% go again.
Companion47091113861 . 2022-12-31
MORE AT TripAdvisor
I wish there was an 'unable to rate' option because I didn't even get through the door. I had never been to a cat café before and decided to try it out as I was in the area. I did exactly as the signs in the doorway instructed; I took off my shoes, alcohol gelled my hands and waited to be let in. And waited. And waited. The café was not busy. Of the four people sat inside, a couple of women at one of the tables looked a bit sorry for me as I was just left standing there. There were no indications of a booking system or anything but nobody bothered to come and explain it, even if there was. So I put my shoes back on and went somewhere that does good coffee and actually appreciates my custom and my own mogs provided my cat fix when I got home.
Magpiestudent . 2022-12-17
MORE AT TripAdvisor
Great cat cafe. Friendly cats and good service by Sarah I think her name was
Notify Michael . 2022-12-15
MORE AT Google
Didn't have any food but I had a lovely hot chocolate. I was passing by for my hotel when I saw this place and always wanted to into one. I knew Liverpool did this but I didn't know about Newcastle. Will be visiting again. Lovely female staff and of course beautiful cats.
Claire Burgess . 2022-12-06
MORE AT Google
This is such a friendly place, with a warm atmosphere. The cats are of different breeds and beautifully kept and friendly. I had never met or petted a Sphinx cat, and now I'm in love!
Jenni Craig . 2022-11-05
MORE AT Google
You have to book a time slot to visit and you only get an hour. It’s a really friendly and worth it if you love cats . The coffee is great 👍. The cats are so friendly and adorable. You can see they are well cared for and looked after. Well worth a visit .
Mandy G . 2022-11-01
MORE AT Google
Great experience Staff were great and helpful when sitting with the cats Nice pot of tea and brownie Cats were delightful and made my day Thank u to the staff and the cats for been awesome
callum mcgrath . 2022-10-27
MORE AT Google
Lovely hour spent with some delightful cats who are more than happy to be petted. Staff are very friendly and are obviously keen for everyone to have a positive experience. Would definitely visit again 🙂
susan hartridge . 2022-10-25
MORE AT Google
Visited the cafe for the first time today was a lovely experience. Staff are very friendly. You can see the cats are very well cared for.
Margaret Dawson . 2022-10-23
MORE AT Google
£6 admission per person for one hour with the cats.
Hani E . 2022-10-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North East
225 Opinions
Just a short walk from the metro and definitely worth it. Bustling atmosphere and quite busy but we were served quickly and the food was yummy. Would recommend the sausage butty as you get loads of sausage!
243 Opinions
Great vibes, beers are okay. Certainly a date night venue.
1498 Opinions
Great drink selection, not badly priced. Very dog friendly atmosphere and lovely staff. Didn't eat there but would recommend
624 Opinions
Only in for 1 hour very friendly staff lovely pint , nice and warm with the football on TV will be back
74 Opinions
Fantastic lunch , best bacon sandwich I’ve ever had. Lemon cake was so light and delicious. We were greeted on arrival. Fabulous customer service will definitely be going back again soon.