Castle Park Doncaster in Doncaster

Spoilt my 30th birthday party! Do not hold your event here!! Below is the issues I had and the Email I sent…they did respond to the email and gave me a £120 refund (bare in mind the party was nearly £1,000) but that’s beside the point people need an insight to what that they are really like and not to pay good money to hold their events there just to have them ruined. Staff need retraining and be shown how organise, plan and deal correctly with clients. All the staff just pass the blame for their failures from one to another. This is the email I sent and all the issues I had so make up your own mind but I would definitely AVOID. Hi (events manager name) When I arrived at castle park on Friday afternoon on 23/08/24 I needed things moving around in the room I was there over 2 hours and nobody was on hand and in the end my family and the lady from the other events company offered to help because there wasn’t time to wait for yourself or someone else to it when I’d already been there over 2 hours. The table that had been left out for my cake only had 3 and a half legs which if my cake had gone on to it would have fallen off so again my family had to source another table then I needed a table cloth for it and we asked a member of staff where they were and they had no idea. The children’s buffet was missing items, the sandwich’s, the unlimited juice also the children’s buffet should have been on a separate table and it wasn’t. There was tuna sandwich’s when I asked for there not to be. There wasn’t any spoons for people to put dips on to their plates None of the sandwiches were labelled so people couldn’t tell what they were until they took a bite. Some of the food was over cooked, burnt and definitely not homemade as stated. Upon my mum raising the issues of the night to the catering manager she was met with an awful attitude, him raising my voice to my mum (to which my brother had to step in and asked him not to shout at her) and was given no apology. I am highly disappointed because all of this put a negative mood on my party night and spoilt it which shouldn’t happen I also didn’t get things I had paid for with also isn’t right. Absolutely awful organisation and customer service this isn’t what I expected from yourselves after attending other events with you. I know there was other events going on, on the same day and it was busy but a business such as yourselves should be able to deal with more than 1 event at a time and there is no excuse for these failings. Right from January I dealt with you, days when you weren’t there I was asked to call back when you were in which I did and you took all the details so for my mum to be told you were the new events manager because the other got sacked for promising things you couldn’t for fill is not right either when I’d only ever dealt with you. I would appreciate a swift response to this email.

I was unsure what to do to receive from my parents for my birthday. As a big fan of rugby and a follower of Doncaster Knights. I was able to partake in the hospitality event. It is reasonably priced. Upon arrival, I was greeted by Andrea, Tom and Tracey. Tracey showed me to my table. I then proceeded to get my drinks and go back to the table. I soon got talking to the other people who were there. The two course meal was lovely. For starters it was Leek and Potato soup. Followed by Cheese and Red onion tartlet. ( This was the vegetarian option). Other people were having the infamous Cow pie. Which I usually have on many occasions. It is really filling. You could help yourself to vegetables which is nice. The Question and Answers section was really interesting with one of the players giving us an insight to the game. . As I wasn’t the only person celebrating my birthday. Me and another lady got a mention and were able to have our photos taken with the player. A big thank you to Joe Margetts for taking the time to allow us do this. I watched the game from the balcony. There is seating, but I preferred to stand. At half time there was tea or coffee and either cherry Bakewell or chocolate muffins. The chocolate one was fab. The bar was open for the whole time with a good selection of drinks. I had the Atomic Blonde. At 4.5%. It is an ideal session ale. All in all it was a fantastic experience. Well done and thank you to everyone involved in this event. It was truly memorable.

As I don’t get many weekends off. It was lovely to find out that the catering staff at Castle Park were doing Takeaway meals. So I decided to have the Roast Beef dinner. I am so glad I did. The whole meal was excellent. Plenty of vegetables, meat and a lovely Yorkshire Pudding. Well done to all concerned. If we can’t get to watch any games, it’s a great way to put some revenue into the club.

First time visited this excellent stadium,great facilities excellent friendly professional staff, Yorkshires longest bar the Castle Park cow Pie to die for if attending a sporting fixture a must. Only negative commentthou Guinness tasted weak could it be due to the E cup having no widget.

Visited here for the recent Doncaster vs London Irish game. Really good day out. Had a few beers while the game was going on and it was a very good game. Great halftime entertainment with the little ones getting involved. Wanted proper food but they ran out so that was a bit annoying but still a mint day. If you like rugby give it a visit.

We were lucky enough to attend a charity night here & it was a pleasure. The place is great very clean with great facilities. Food was amazing with the BEST brownie ever! Bar staff were also great with drinks not too pricey. They have everything you need to have a good do!

I have been to many functions here, and to many rugby matches too, and always the food and staff are excellent. Well done to all involved!

Attended the New Years Eve party and had the best time ever. Room setting was gorgeous. Food tasted lovely and was piping hot. Bacon butties galore later in the evening followed by a champagne toast at midnight. Fantastic entertainment, got everyone up dancing. Can't wait to book again for next New Years Eve. Whatever your event can highly recommend, staff fab, facilities brilliant.

We visited Castle Park for their New Years Eve Party - 31.12.2017 in a group of x21. We were made to feel extremely welcome, being individually greeted and welcomed on arrival by the Castle Park team. At £25 per head and £12.50 for children it was exceptional value for money, especially in comparison with other venues in Doncaster. The team had gone to a great deal of effort, making the venue look really beautiful with chair covers/sashes, lit trees on the tables, hurricane lamps, crackers etc etc. The two course meal was served quickly and was of a high standard, followed by an abundance of hot bacon sandwiches at 11pm and a champagne toast at midnight. Excellent live entertainment was provided by The Magnetics and supporting disco. Thank you in particular to Neil, Stuart, Joan and the team for all their hard work. We will be booking early next year ! - The Marshall Family on behalf of Doncaster U15’s Parents & Players

Whether you like rugby or not this venue produces constant high quality food and drink. We have been to many many functions there and they have all been of the highest quality. You won't be disappointed and we can recommend castle park whole heartedly

Booked a room here for a 50th surprise birthday excellent buffet bar staff top marks and the organiser couldn't do enough for us many thanks

Attended a wedding here 2 weeks ago, it was brilliant, the staff was great, at buffet the staff was very helpful, the food was very good, the entertainment (DJ) produced by castle park was very good and new how to get people dancing!And the best bit was for a corporate venue the bar isnt that expensive! From what I was told my friend paid for her wedding it wasn't stupidly priced like most venues like this, this is a fantastic venue not to be missed! If your getting married or having a function give this place a try! They have various rooms all with there own style!

We [Castle Park] have been advised to post this message by our Solicitors in response to the untrue, malicious and defamatory comments in relation to Castle Park being made by Jade Jo-anne Stone, which are being posted, re-posted or commented on this and other social media. All posts are now being monitored by our solicitors, hlw Keeble Hawson, who have instructed us to remind all posting on this page and other social media that the making, repeating or further promulgating of these untrue, malicious and defamatory comments leaves that poster/re-poster/commenter liable for a claim for defamation and/or malicious falsehood alongside the original poster. The details of all such posts and those making them are now being reviewed by our solicitors and appropriate action will be taken accordingly. We would therefore urge all those considering commenting etc. to think very carefully before doing so and to remove comments already made. This warning will not be repeated.

I have to admit to a slight bias here, as I can think of nothing finer than an afternoon at the rugby, and Castle Park is my venue of choice. Still, there is something special here. The staple fare is not just anything, but the legendary Castle Park Cow Pie. And the pre-match drinks come from the longest bar in Yorkshire, at 72' long! Castle Park also has an extensive variety of function rooms, meeting rooms and hospitality suites. Appreciate that rugby is not everyone's cup of tea, but there is a lot more to Castle Park than rugby...

Outstanding pie chips and peas on match days and good quality food and service when seated at tables for more traditional dinners. Young friendly and polite staff offering good service. Bearing in mind their position in the Championship it's a pity the Knights do not enjoy the support they deserve.

i liked this venue i went to watch rugby on a late evening nice and clean licensed bar can get a bite to eat really enjoyed it ,, car parking available seating areas outdoors and indoors

Fuimos a un trabajo fiesta de Navidad aquí y la habitación estaba muy bien, el bar bien abastecido con un personal agradable que sirve y el DJ supo trabajar la habitación y nos dieron la fiesta y mantenía ese camino. La comida se servía en estilo buffet y todo un poco desencuentro coinciden. Yo nunca he tenido una tarta de Turquía con un remolachas y stilton ensalada? O un cordero al curry con norafricano pomegranate_nup norafricano? Todo muy bonito en sus propios derechos, pero no en el mismo plato ... o simplemente no estoy tan aventurero como pensé ... los postres eran encantadores y servido con una porción muy normal de nata!!