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4.5

Based on 17 opinions finded in 1 websites

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Nº 230 in 940 in Doncaster

Nº 36 of 131 British in Doncaster

Score
OpinionsNoteTripAdvisor174.5

comment_iconOpinions

¡Estropeé mi fiesta de cumpleaños número 30! ¡No celebres tu evento aquí! A continuación se muestran los problemas que tuve y el correo electrónico que envié... respondieron al correo electrónico y me dieron un reembolso de 120 libras esterlinas (sin tener en cuenta que la fiesta era de casi 1.000 libras esterlinas ) pero ese es otro punto aparte de que la gente necesita una idea de cómo son realmente y no pagar buen dinero para celebrar sus eventos allí solo para tenerlos arruinados. El personal necesita reciclaje y se le mostrará cómo organizar, planificar y tratar correctamente con los clientes. Todo el personal simplemente pasa la culpa de sus fracasos de uno a otro. Este es el correo electrónico que envié y todos los problemas que tuve así que toma tu propia decisión, pero definitivamente lo EVITARÍA. Hola (nombre del gerente de eventos) Cuando llegué al parque del castillo el viernes por la tarde el 23 / 08 / 24 necesitaba que las cosas se movieran en la sala estuve allí más de 2 horas y nadie estaba a mano y al final mi familia y la señora de la otra compañía de eventos se ofrecieron a ayudar porque no había tiempo para esperar a ti mismo o a alguien más cuando ya había estado allí más de 2 horas. La mesa que había quedado fuera para mi pastel solo tenía 3 patas y media que si mi pastel se hubiera caído así que de nuevo mi familia tuvo que conseguir otra mesa, entonces necesitaba un mantel para ello y le preguntamos a un miembro del personal dónde estaban y no tenían idea. Al buffet infantil le faltaban cosas, al sandwich, al zumo ilimitado también el buffet infantil debería haber estado en una mesa aparte y no lo estaba. Había bocadillos de atún cuando pedí que no los hubiera. No había cucharas para que la gente pusiera chapuzones en sus platos Ninguno de los sándwiches estaba etiquetado para que la gente no pudiera decir lo que eran hasta que comieron. Parte de la comida estaba demasiado cocinada, quemada y definitivamente no hecha en casa como se indica. Cuando mi madre le planteó los problemas de la noche al gerente del catering, se encontró con una actitud horrible, él alzó mi voz a mi madre (a lo que mi hermano tuvo que intervenir y le pidió que no le gritara) y no se disculpó. Estoy muy decepcionado porque todo esto puso un estado de ánimo negativo en mi noche de fiesta y lo arruinó, lo que no debería suceder. Absolutamente horrible organización y servicio al cliente esto no es lo que esperaba de ustedes después de asistir a otros eventos con ustedes. Sé que hubo otros eventos en curso, el mismo día y estaba ocupado, pero una empresa como usted debería ser capaz de hacer frente a más de un evento a la vez y no hay excusa para estos fracasos. A partir de enero me ocupé de ti, días en los que no estabas allí me pidieron que volviera a llamar cuando estuvieras en los que lo hice y tomaste todos los detalles para que mi mamá te dijera que eras el nuevo gerente de eventos porque el otro fue despedido por prometer cosas que no podías llenar tampoco está bien cuando solo había tratado contigo. Agradecería una respuesta rápida a este correo electrónico.

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lucy-jane-isabel . 2024-09-13

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I was unsure what to do to receive from my parents for my birthday. As a big fan of rugby and a follower of Doncaster Knights. I was able to partake in the hospitality event. It is reasonably priced. Upon arrival, I was greeted by Andrea, Tom and Tracey. Tracey showed me to my table. I then proceeded to get my drinks and go back to the table. I soon got talking to the other people who were there. The two course meal was lovely. For starters it was Leek and Potato soup. Followed by Cheese and Red onion tartlet. ( This was the vegetarian option). Other people were having the infamous Cow pie. Which I usually have on many occasions. It is really filling. You could help yourself to vegetables which is nice. The Question and Answers section was really interesting with one of the players giving us an insight to the game. . As I wasn’t the only person celebrating my birthday. Me and another lady got a mention and were able to have our photos taken with the player. A big thank you to Joe Margetts for taking the time to allow us do this. I watched the game from the balcony. There is seating, but I preferred to stand. At half time there was tea or coffee and either cherry Bakewell or chocolate muffins. The chocolate one was fab. The bar was open for the whole time with a good selection of drinks. I had the Atomic Blonde. At 4.5%. It is an ideal session ale. All in all it was a fantastic experience. Well done and thank you to everyone involved in this event. It was truly memorable.

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jules . 2024-03-03

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As I don’t get many weekends off. It was lovely to find out that the catering staff at Castle Park were doing Takeaway meals. So I decided to have the Roast Beef dinner. I am so glad I did. The whole meal was excellent. Plenty of vegetables, meat and a lovely Yorkshire Pudding. Well done to all concerned. If we can’t get to watch any games, it’s a great way to put some revenue into the club.

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jules . 2020-11-30

MORE AT TripAdvisor

First time visited this excellent stadium,great facilities excellent friendly professional staff, Yorkshires longest bar the Castle Park cow Pie to die for if attending a sporting fixture a must. Only negative commentthou Guinness tasted weak could it be due to the E cup having no widget.

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K C . 2020-02-16

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Visited here for the recent Doncaster vs London Irish game. Really good day out. Had a few beers while the game was going on and it was a very good game. Great halftime entertainment with the little ones getting involved. Wanted proper food but they ran out so that was a bit annoying but still a mint day. If you like rugby give it a visit.

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Rey . 2018-11-18

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We were lucky enough to attend a charity night here & it was a pleasure. The place is great very clean with great facilities. Food was amazing with the BEST brownie ever! Bar staff were also great with drinks not too pricey. They have everything you need to have a good do!

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KateCoop . 2018-10-22

MORE AT TripAdvisor

I have been to many functions here, and to many rugby matches too, and always the food and staff are excellent. Well done to all involved!

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allanmacuk . 2018-08-25

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Attended the New Years Eve party and had the best time ever. Room setting was gorgeous. Food tasted lovely and was piping hot. Bacon butties galore later in the evening followed by a champagne toast at midnight. Fantastic entertainment, got everyone up dancing. Can't wait to book again for next New Years Eve. Whatever your event can highly recommend, staff fab, facilities brilliant.

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Carole B . 2018-01-10

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We visited Castle Park for their New Years Eve Party - 31.12.2017 in a group of x21. We were made to feel extremely welcome, being individually greeted and welcomed on arrival by the Castle Park team. At £25 per head and £12.50 for children it was exceptional value for money, especially in comparison with other venues in Doncaster. The team had gone to a great deal of effort, making the venue look really beautiful with chair covers/sashes, lit trees on the tables, hurricane lamps, crackers etc etc. The two course meal was served quickly and was of a high standard, followed by an abundance of hot bacon sandwiches at 11pm and a champagne toast at midnight. Excellent live entertainment was provided by The Magnetics and supporting disco. Thank you in particular to Neil, Stuart, Joan and the team for all their hard work. We will be booking early next year ! - The Marshall Family on behalf of Doncaster U15’s Parents & Players

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MarshallsDoncaster . 2018-01-01

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Whether you like rugby or not this venue produces constant high quality food and drink. We have been to many many functions there and they have all been of the highest quality. You won't be disappointed and we can recommend castle park whole heartedly

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68philipw . 2017-10-07

MORE AT TripAdvisor

Booked a room here for a 50th surprise birthday excellent buffet bar staff top marks and the organiser couldn't do enough for us many thanks

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mnevin5 . 2016-12-04

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Attended a wedding here 2 weeks ago, it was brilliant, the staff was great, at buffet the staff was very helpful, the food was very good, the entertainment (DJ) produced by castle park was very good and new how to get people dancing!And the best bit was for a corporate venue the bar isnt that expensive! From what I was told my friend paid for her wedding it wasn't stupidly priced like most venues like this, this is a fantastic venue not to be missed! If your getting married or having a function give this place a try! They have various rooms all with there own style!

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C13TSY . 2015-07-30

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We [Castle Park] have been advised to post this message by our Solicitors in response to the untrue, malicious and defamatory comments in relation to Castle Park being made by Jade Jo-anne Stone, which are being posted, re-posted or commented on this and other social media. All posts are now being monitored by our solicitors, hlw Keeble Hawson, who have instructed us to remind all posting on this page and other social media that the making, repeating or further promulgating of these untrue, malicious and defamatory comments leaves that poster/re-poster/commenter liable for a claim for defamation and/or malicious falsehood alongside the original poster. The details of all such posts and those making them are now being reviewed by our solicitors and appropriate action will be taken accordingly. We would therefore urge all those considering commenting etc. to think very carefully before doing so and to remove comments already made. This warning will not be repeated.

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R677BEmichaelj . 2015-07-29

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I have to admit to a slight bias here, as I can think of nothing finer than an afternoon at the rugby, and Castle Park is my venue of choice. Still, there is something special here. The staple fare is not just anything, but the legendary Castle Park Cow Pie. And the pre-match drinks come from the longest bar in Yorkshire, at 72' long! Castle Park also has an extensive variety of function rooms, meeting rooms and hospitality suites. Appreciate that rugby is not everyone's cup of tea, but there is a lot more to Castle Park than rugby...

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KennyA221 . 2014-11-28

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Outstanding pie chips and peas on match days and good quality food and service when seated at tables for more traditional dinners. Young friendly and polite staff offering good service. Bearing in mind their position in the Championship it's a pity the Knights do not enjoy the support they deserve.

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Jack C . 2014-09-30

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i liked this venue i went to watch rugby on a late evening nice and clean licensed bar can get a bite to eat really enjoyed it ,, car parking available seating areas outdoors and indoors

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jobrd . 2014-09-10

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Fuimos a un trabajo fiesta de Navidad aquí y la habitación estaba muy bien, el bar bien abastecido con un personal agradable que sirve y el DJ supo trabajar la habitación y nos dieron la fiesta y mantenía ese camino. La comida se servía en estilo buffet y todo un poco desencuentro coinciden. Yo nunca he tenido una tarta de Turquía con un remolachas y stilton ensalada? O un cordero al curry con norafricano pomegranate_nup norafricano? Todo muy bonito en sus propios derechos, pero no en el mismo plato ... o simplemente no estoy tan aventurero como pensé ... los postres eran encantadores y servido con una porción muy normal de nata!!

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doncasterfamily . 2014-02-01

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