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4.5

Based on 455 opinions finded in 2 websites

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Nº 264 in 940 in Doncaster

Nº 41 of 131 British in Doncaster

CUSTOMERS TALK ABOUT DISHES WITH..codsausagefish

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Exceptional service, scrumptious fish and chips.

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Chris Stones . 2024-09-25

MORE AT Google

Great food which was good value for money with kind and patient staff. Very good

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Shane Harrop . 2024-09-18

MORE AT Google

The best in the area. Very friendly happy staff

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Lesley Jarvis . 2024-08-27

MORE AT Google

£26 for 2 haddock, small chips and small mushy peas is a bit steep. Plus fish was chewy

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Lynda Lee . 2024-07-04

MORE AT Google

Cod was well below usually standard. All three fish had wet soggy batter and the fish meat was grey in areas and wet rather than dry and meaty. Dissappointed.

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martin roberts . 2024-06-14

MORE AT Google

Great fish and chip shop very nice. Very clean and 5* food rating. 2003 fish and chip award winner. Definitely go back.

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Kevin. M.G . 2024-06-11

MORE AT Google

This place is nice but it does not look nice as it is old but the food is nice but the bad thing about the food is that it is too expense as we need to get the scran in !!!

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Zach Wilkinson . 2024-04-12

MORE AT Google

Fish absolutely fantastic but the chips were earthy taste I hope they change where they get them from

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Freya Peters . 2024-04-05

MORE AT Google

Very good. Food is nice and fresh and nice staff is very friendly

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Marc Jones . 2024-04-04

MORE AT Google

Portion ofchips smaller than my hand for £2.90. it’s just a portion of chips no need for the massive cost Wouldn’t mind but the chips were nothing special.. I don’t feel good about being robbed I appreciate prices have risen but these chips were double what they should have cost for the portion size. Not happy at all

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James Brook . 2024-04-03

MORE AT Google

Excellent service and great staff

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Kelly Turton . 2024-03-20

MORE AT Google

This is the first time we’ve used this fish & chip shop in Doncaster. We’ve used another well known local one for a few years now. I have to say the staff were friendly & happy, they gave me a chance to browse the menu & decide what we were having. When it came to ordering they showed me sizes of fish as wasn’t sure how big the fish could be. We went with a small cod & haddock with chips mushy peas & a bread cake. The portion sizes of both the fish & chips were adequate for our needs. The fish was coated in a lovely light batter, something that was just right & tasted amazing. Chips were good too, mushy peas were homemade I think. This is a very busy & very popular fish & chip shop - they also do online orders via their own app. Very happy with the food & service - and we will definitely go back 😀

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Damian Kinsella . 2024-03-09

MORE AT Google

First time at Auckley Friery today and it lived up to expectations. Lovely fish with light batter as that's my preference. Staff very pleasant and accommodating. Will go again.

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Diane French . 2024-03-08

MORE AT Google

Popped into this chip shop as we we're passing through, always used to come here years ago was amazing back then, certainly gone down hill since then. Shop looks amazing and very clean but we ordered a selection of small bits and was nealry £20! Would have cost half that in my local. Took 3 members of staff to put order together which took a good fifteen mintues and when we got home and had the food we were very disapointed! This wasnt an award winning meal this was basic run of the mill food, it was not worth the hefty price tag! Portions also very small, Wont be coming here again!

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Ben . 2024-02-09

MORE AT Google

rdered 2 small cod n chips, and small haddock n chips, all with mushy peas online. Collected just before closing and all the staff were very friendly and nice, I could see they were crossing off items on the orders so had no reason to doubt my order would me missing an item. Got home and only 2 mushy peas! Not the 3 ordered and paid for, meant I had to go without as I wasn’t going to leave my partner and father in-law short. The fish n chips were nice, but not exceptional, and I don’t understand why this place was shortlisted as one of the best chippies in the U.K. as I would say the food is nice but certainly not one of the best in the U.K. and I’ve visited a lot of chippies in my time over the years. My local chippy in Warlingham knocks spots off this place and has never been shortlisted. I can only assume it’s to do with paying membership association/fees etc. My haddock tasted just like cod to be perfectly honest, so maybe that was another mistake like the missing mushy peas, as haddock is a very different taste to cod. I’ve given 2 stars only, would have been 3, but I knocked one off due to the missing peas. It would have been pointless calling them about it as they would have been closed by then and even if open, by the time of driving back and then back home my food would have been cold. I wouldn’t say don’t go there, but I’m told there are much better chippies not far away, one near the race track apparently. So I’ll be going there next time.

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NeilG . 2024-02-04

MORE AT TripAdvisor

One of the best chippies in the country. It really is...

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Ka Kao . 2024-02-01

MORE AT Google

After hearing about it's awards I went out of my way to try this chippy and was a little disappointed, food was not bad but the fish batter was soggy on the bottom sticking to the chips and had too much oil I it

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Andy Lambert . 2024-01-12

MORE AT Google

The best chip shop chips I've ever eaten. Quality is reflected in the prices. 1st time I've been here in a few years

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Christopher Williams . 2024-01-10

MORE AT Google

Best fish and chips in Doncaster

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Neil Davies . 2023-12-25

MORE AT Google

Called today just for a bag of chips straight out of the pan into my box they were very hot and great chips

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Brian Bewley . 2023-12-14

MORE AT Google

Excellent chippy well deserved to be in the top 10 for the UK

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Owen Gilroy . 2023-12-11

MORE AT Google

Rightly deserving of being in the top 10 in the UK 2023 for fish and chips Had haddock and cod with chips, mushy peas and beans....all excellent. Clean establishment, nice staff and an owner who took pride in what he did and answered all my curious questions

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Owen G . 2023-12-08

MORE AT TripAdvisor

The fish lives up to the awards it has received. The batter was not too thick and not too light extremely crispy the fish tasted really fresh and the scraps were great too. However the only criticism I would have is when asking for cod and chips you were asked what sized chips you were requiring instead of assuming the because I had a large cod I wanted a large chips. My first visit and would definitely go back, but I’d make sure I got smaller chips. I would Highly recommend you trying this chippy.

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steve r . 2023-12-06

MORE AT Google

Really nice traditional fish and chips. I’d say it’s in the top 3 I’ve ever had. Nice staff, good service

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Osama Madlom . 2023-11-26

MORE AT Google

You are unable to order online if you are spending less than £10 (lunch for one) so you have to order in the shop. Today, the staff were so busy preparing app orders that they did not take a counter order for over 15 minutes. After 20 minutes of waiting for my order which was only sausage and chips, I had to ask if they would mind sorting my order as my lunch break would be over before I got the food. The food was beautiful. It would be great if something could be put in place to cut down on wait times.

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Jane Payne . 2023-11-17

MORE AT Google

Lovely fish and chip shop, food excellent and shop nice and clean, excellent service

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June Miller . 2023-11-15

MORE AT Google

Being a healthy living chap I don’t frequent chip shops often. It’s been a while so for a change I decided to get some chips. Since when does it cost £4 for a bag of chips! OMG! It’s not even a bag it’s a box. An actual box for chips OMG! Then they put the box in a bag OMG! No wonder it costs £4. I’m ranting I know but the chip were mediocre at best. Not even freshly cooked and not that hot. The staff didn’t want to be there. The lad serving literally threw the chips in the box. Overall, very disappointing, very expensive and poor service. Couldn’t recommend and I won’t be going back.

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adriant c . 2023-11-11

MORE AT TripAdvisor

Heard a lot about this place, very dissatisfied not good at all,

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Karl Mayes . 2023-11-09

MORE AT Google

Definitely, one of the top 10 (not 50) fish and chips in the UK.

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Mark C . 2023-10-24

MORE AT Google

Probably one of the best chippies in Britain. I was there at 7pm last night and the queue was out the door. The shop was also taking internet and phone orders. There were four ladies serving and they all worked together like a well oiled machine, very hard working and very efficient. The food, as always, was delicious.

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Ian D . 2023-10-22

MORE AT TripAdvisor

Fabulous, spotless, the best! Can not recommend high enough, amazing fish & chips

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Jaime Lane . 2023-10-12

MORE AT Google

It’s been a while since I’ve been as moved a little drive away. But tonight myself and my missus popped in to grab some fish and chips. Service was brilliant. Came in 10 mins before closing as they we cleaning down, and we were welcomed in. Had a chat with a gent that I assume was the owner, who gave us loads of info about the shop and the food. The shop itself is immaculate. Got back with our food and tucked in. Chips were great, the battered sausage was brilliant (not even a hint of greasiness), and the fish was fresh and really nice. We’ve had fish and chips from other local places, and decided to drive a bit further as we’d been let down by unfresh fish. The food from Auckley did not disappoint. And it’s really nice to find local businesses that really care about quality.

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Sam Martin . 2023-09-16

MORE AT Google

Just the best fish n chips around. The staff are fabulous.

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Michelle Allen . 2023-09-12

MORE AT Google

Had cod and chips from this chippy at home with my lady wife. They were good old-fashioned English fish&chips with no frills but good quality. The only disappointment was that they weren't wrapped in newspaper 😁

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Ian D . 2023-08-24

MORE AT TripAdvisor

Asked for plain sausage and they gave me batteries and the chips was slightly undercooked and soggy

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Reanne Jade . 2023-08-16

MORE AT Google

I had a medium Haddock which was in reality a small, and Medium chips, which I would also judge small. The batter was light and the fish meaty, the chips however were soggy. Not good value, and other Chippies in the area have the edge

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yorksdave . 2023-08-13

MORE AT TripAdvisor

Good but not great, batter was thin and crispy, chips soggy, portions described as medium were in reality small

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David Gilfillan . 2023-08-13

MORE AT Google

Very nice staff who served myself a delicious Fish Butty which was absolutely amazing. Definitely be returning again

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Philip Docherty . 2023-07-21

MORE AT Google

Take away cod and peas. Fish excellent, very white. Batter nice and crispy. Peas very good. Descent sized portion. Cooked to order

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darrell wilshire . 2023-07-04

MORE AT Google

Best fish and chips for miles. We drive half an hour to get there because food is so good. Parking can be a problem during lunch hour(s)

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Maureen Harrison . 2023-07-04

MORE AT Google

You will not find a better fish and chip shop! Wow, the fish bites are white, fluffy and incredibly fresh! The chips are just gorgeous and the curry sauce, amazing. It’s all amazing and don’t bother going anywhere else, this place is the best we’ve ever had in many years!! Don’t change a thing it is just beautiful and not even greasy either. Well done and thank you.

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Victoria Jayne Logan . 2023-06-30

MORE AT Google

A bit on the pricey side compared to other local fish shops.

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Julie Barton . 2023-06-27

MORE AT Google

Excellent fish and chips with quick and friendly service. The option to pre-order online is really useful with an impatient four year old!

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Sam Mallinson . 2023-06-26

MORE AT Google

Went at lunch time today and although the chips were nice, they looked and tasted like frozen (pub chips) and £3.45 for a medium portion, bit pricey when every other chippy are around the £2.50 mark for a similar if not larger portion.

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stephen walker . 2023-05-23

MORE AT Google

Ordered online to collect. A good vegetarian selection is also available. We had haddock and chips, cheesie rissole, mushy peas and an unbattered sausage. They were all really tasty. The staff are very efficient and friendly. This is the best fish and chip shop and I'm not surprised they made the top 10.

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Linda2358 . 2023-05-21

MORE AT TripAdvisor

Absolutely first class, The haddock was cooked to perfection and the chips were light and fluffy, worth paying that bit extra for, Beautiful.

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Jeff Birkett . 2023-05-03

MORE AT Google

Visited Thursday as I heard they were nice . Very very over priced . The fish was too much batter and the chips were very hard and tasted like oven chips . Overall disappointed

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rachel roffe . 2023-04-30

MORE AT Google

A great local fish 🐟 and chip shop, yum yum! It's always immaculately clean 🫧 They do all the classics, pies, sausage, battered or plain, haddock and cod, cod bites are great for the kids and of course the chinese chip shop curry! Hmmm! They also do a chicken curry, but as they don't make large batches your best to call in and ask, or add to the information on your online order! Top 10 UK chippy and you can taste why! Staff are always friendly. Thanks for the years of service, keep up the great work 😍🐟

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Shane Smith . 2023-04-29

MORE AT Google

Chips were the worsted chip Aldi frozen chips were better curry was watery

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Ellis Cockings . 2023-04-28

MORE AT Google

Visted yesterday, very overpriced, chips were not nice at all, were like oven chips, gravy did not have much taste, only nice thing was pie, but nothing unique to them. Very disappointing for an ‘award winning’ chippy. Will certainly be returning to Misterton Chippy!

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Sophie Mander . 2023-04-28

MORE AT Google

Here’s my first hand experience of a very occasional customer, as someone who uses local takeaways quite regularly and is fairly food industry savvy. Service: didn’t know where the queue began or ended. A short wait, wasn’t busy. A young man took my order - wasn’t particularly friendly, engaging or smiling. Very transactional. The order was simple, but took around 15 minutes to complete. Price: £4 for a large chips. £2.25 for battered sausage. £1.75 for a small battered sausage. Fish over £8. No deals. It makes for a very pricy dinner when you’re feeding two adults and two/three children. I like to pay for quality and often do, but the menu feels like it’s devised to extract maximum spend per customer rather than deliver a balance of value and quality for a fair price. I haven’t got the exact menu to hand, but a medium fish, chips and large side of peas would be touching £14. Which brings me on to quality… The food: Our chips were dry, stodgy and slightly overcooked. Even drenched in vinegar and salt, they just weren’t near the best we’ve had locally. They also leave an oily taste - I understand from other reviews that they fry in palm oil for “sustainability” reasons. Well, it doesn’t taste great that’s for sure. The sausage (didn’t have fish as it would’ve meant me spending £45 to feed my family) was crispy, but the quality no better than any chippy locally. Again, leaving a greasy aftertaste. Most of the sausage around the table was left, wasted. Peas - excellent. Curry - good. Packaging - lots of boxes to discard. What’s wrong with paper when just serving boxes of chips? I get the box for fish and chips. So, I’m sorry, I’m just not a fan. I’ve felt like reviewing this before as last time I had a similar feeling. How about bringing some value to your offering? You’re part of a supportive community who deserve some balance. You seem to push your success at National fish and chip awards so heavily. Great to promote your success but it seems a little OTT. And with that your prices are just too high when compared to the actual quality of your end product. Talking to one of your regulars - their comments were “I like it but it feels like you have to take out a mortgage to feed the family”.

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TS . 2023-04-28

MORE AT Google

Well someone said that this chip shop had been voted 2023 chippy of the year. God only knows who voted because they were shocking, the only nice bit was the batter, the chips were frozen ones & the fish was black inside, so for a mini fish & chips £10, that is day light Robbery. Since my mum got home she’s been sick and she only had a small fish on its own. I will definitely go back to my usual one and not the one that charges the earth for mini fish & 15 frozen chips.

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M Peters . 2023-04-27

MORE AT Google

Called in for a quick chip butty whilst working around the corner, worth every penny.

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Chris Jinks . 2023-04-05

MORE AT Google

Brilliant service with good fish and chips

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Alan Mags . 2023-03-24

MORE AT Google

Delicious cod & chips, medium portion was quite generous.

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Huey Morgan . 2023-03-23

MORE AT Google

And you get the Best ! The quality preparation and frying of the fish n chips is Excellent. There is no competition anywhere near here that can compete with the Friery. The staff are great as well. Thanx Geoff

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48geofft . 2023-03-10

MORE AT TripAdvisor

Absolutely beautiful. Perfect. Now I see why it's the best. Queueing out the door. Highly recommended 👌 👍

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Janette Grundy . 2023-03-03

MORE AT Google

Food is amazing but very expensive.

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Stuart Cooper . 2023-02-25

MORE AT Google

Love this chippy, but had large fish and chips for the first time, and its not noticeably bigger than standard size. And not cheap.

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cuttsylefty . 2023-02-18

MORE AT TripAdvisor

Their pre-order system works very well. Their fish/fish bites and chips are first class.

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Steven Pynegar . 2023-02-15

MORE AT Google

Surely the best fish and chip take-away. Cooked to order, delicious fish and chips. Friendly and helpful staff.

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mrandmrsp188 . 2023-02-04

MORE AT TripAdvisor

Beautiful haddock and chips. Grease-free, batter crisp and chips delicious. 100% recommended.

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Gary D . 2023-01-28

MORE AT Google

It’s so hard to find gluten free anywhere but just had again the fish and chips and they were perfect, thank you!

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M5334CBalisonp . 2022-12-20

MORE AT TripAdvisor

Best fish and chips we have ever tasted.

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Peter Bray . 2022-12-16

MORE AT Google

Always a pleasure, staff are very friendly and organised. Food is always top quality and it’s extremely clean!

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Bradley Cousins . 2022-12-09

MORE AT Google

Good food nothing more to add. Nice friendly staff

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james hannan . 2022-12-02

MORE AT Google

Absolutely perfect fish and chips. Light fresh fish fried and fluffy chips, you couldn't fault it if you tried. Staff are lovely and friendly too. Without a shadow of a doubt the best fish and chip shop I've ever been to.

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Mathew Holland . 2022-11-26

MORE AT Google

It’s a shame the food is good as who I believe to be the owner is extremely rude. Won’t be returning and will be utilising elsewhere instead. I showed up early for my online order and queried whether it was ready early, to be told by a lovely lady unfortunately not and will be ready in a few mins. I then waited outside and could hear the very unpleasant man badmouthing me and the situation about how I’d turned up early. I merely queried whether my food was ready and didn’t expect or demand it in any way. Extremely disappointed and will be letting friends and family know too.

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cvc1991 . 2022-11-11

MORE AT TripAdvisor

Purely looking at the price list looks on the pricey side, but when you receive your meal the quantity snd quality are both phenomenal

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Alan Mirfin . 2022-09-30

MORE AT Google

Had cod, chips, peas and sausages for family with peas and curry sauce. Batter was nice and crispy. It was very pricey for fish and chip lunch and have had much tastier and cheaper at other local chippies such as Whitbys and in Cantley.

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Wendy Smith . 2022-09-17

MORE AT Google

Not got a clue how this chippie wins awards, staff lacking manners, over priced and mediocre on a good day. In response to Auckley Fisheries was regular until earlier this year as was on way home from work in Doncaster. Perhaps a little unfair about staff, it's really just one that tends to be very abrupt. Pricing does tend to be higher and not because your portions are bigger. Accept chips do vary through year according to available potatoes. Tend to find them a little to pale and soft for my liking. Your batter to me is biggest problem leaves a very strong and strange after taste.

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Stephen Clarke . 2022-09-16

MORE AT Google

I've always had the freshest and tastiest food from the Friery, the staff are always efficient, happy and polite. You'll not be disappointed

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Andrew Oakford . 2022-09-14

MORE AT Google

We drove all the way from Hull and had a wonderful meal! My son loves fish and chips and was so happy!

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Fantastic Faces . 2022-09-10

MORE AT Google

We called last night as we were camping at Yorkshire wildlife park. It was a little expensive but the food was absolutely delicious and cooked fresh, I could tell by the cars that were coming and going that it was going to be a good quality chippy, well we definitely weren't disappointed would call again if in the area.

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chelle H . 2022-08-26

MORE AT Google

Rightly deserves its reputation as one of the best around, as the quality and quantity are perfect. If I had only concern though, it would be that their spicy curry sauce was a bit bland for my liking. Therefore 9/10

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Neil Harris . 2022-08-04

MORE AT Google

1st time we have been in a long time, heard it was meant to be good, and it was, absolutely fantastic. Will travel alittle further from now on, arguably the best in the area.

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neil wildman . 2022-07-18

MORE AT Google

This place was supposed to be good. Fish was ok but chips were so fatty that I couldn’t eat them. Worst chips I’ve ever had. You can see on the picture how much oil was there!

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Lukasz Bugajski . 2022-07-16

MORE AT Google

Just been and only ordered 2 small fish and chips and sausage and chips kids meal and a drink and come to nearly £30 so I left and went round corner to jazzy plaice and ordered the exact same and come to £17 and was very nice and the fish was big

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Luke Griffiths . 2022-07-05

MORE AT Google

Super friendly staff indeed. Beautiful food. Great food. Lovely fish n chips. I googled this place and travelled 12 miles to check this place out. Our 1st visit and will return. You won't disappointed. Credit to the cooks and staff. Lovely warm welcome and accommodating. Brilliant guys ❤️

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Dean W . 2022-06-21

MORE AT TripAdvisor

Been in a few times (most recently tonight) the staff are lovely and make me and my daughter both feel welcome. Food is fab too! Wouldn’t go anywhere else!

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Stacey Eaves . 2022-06-07

MORE AT Google

Got fish and chips last week best fish and chips best we've tasted in ages best in doncaster area 😋

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kevin parnham . 2022-05-29

MORE AT Google

First visit today .thought it was a bit expensive atho well worth the money you pay for quality !! The meal was lovely ! !!!!! cod/and chips crispy ( unlike the soggy fish and chips sold locally)well worth the extra drive ! We Will definitely be returning!!

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sarah . 2022-04-28

MORE AT Google

Excellent service, fairly priced quality food, fantastic light batter. Polite staff.

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Stephen Knagg . 2022-04-16

MORE AT Google

Nice food but portions are small for the price

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Amy . 2022-04-05

MORE AT Google

Very nice and clean ppl are so polite there too definitely go again

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Nicola Blower . 2022-03-28

MORE AT Google

Lovely fish, very white and the batter was really light and crispy, very nice chips too, a bit expensive but you get quality

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John Butler . 2022-03-18

MORE AT Google

Extremely friendly staff. I had a decent journey after I had ordered online and they wrapped them up very well for me. Been a few times now and very tasty indeed!

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Nick Mottram . 2022-02-18

MORE AT Google

Very tasty 👍 yeah the only reason for 3/4 star's, is , we have to travel from Doncaster to get your delicious food... sorry.

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MrTemplar666 . 2022-02-06

MORE AT Google

Great fish and chips, will call again

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Christopher Layton . 2022-01-21

MORE AT Google

Amazing food, amazing service & prices. One of the best & cleanest chip shops you will find!!

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Simon . 2022-01-15

MORE AT Google

Great service, good social distancing and lovely food.

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John E C . 2022-01-03

MORE AT Google

Its not the nearest chippy to us but its worth the extra drive to get your food from this place. It is consistently excellent, the food is beautifully cooked, I highly recommend it.

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Hugh J . 2021-12-26

MORE AT TripAdvisor

Fish and chips at this fishshop are the best you will not get them better eny where

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Hilary Cartwright . 2021-11-11

MORE AT Google

The best chip shop in England. No matter what day or time the quality is amazing! The best!! Worth driving to!

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Barnesy2 . 2021-11-06

MORE AT TripAdvisor

Very nice fish and chips would recommend this chip shop to anyone who likes there fish and chips spot on

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zoe reid . 2021-11-04

MORE AT Google

Nice fish and chips but a little expensive

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Allan Spencer . 2021-10-09

MORE AT Google

Love the quality of the fish n chips here. Some times busy at peak times but worth the wait

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Angela Jewell . 2021-10-09

MORE AT Google

Had a recommendation that it was worth driving out from Cantley to this plaice 😉 and wasn't disappointed. It was busy with plenty of folk waiting outside. We had ordered online and like magic exactly at out pre-booked collection time we were given our food. Cod, Haddock, Chips and Halloumi bites all just perfectly delicious. Will now be our go to for 🐟 n chips.

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John Clark (The Gleaming Car Co) . 2021-10-08

MORE AT Google

Called in at the weekend for my lunch after a morning walk and it was the best event of the weekend... the food was superb.... service great... so, if you are going to the wildlife park or to Hatfield Moors and you want a bite...

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Peter W . 2021-10-04

MORE AT TripAdvisor

Called in at the weekend after a morning walk and it was the best part of my weekend.... my food was fab.... easily the best chippy in the Doncaster area...

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Peter Wright . 2021-10-04

MORE AT Google

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British
outdoor_seating_168598takeaway_168598delivery_168598

Spoilt my 30th birthday party! Do not hold your event here!! Below is the issues I had and the Email I sent…they did respond to the email and gave me a £120 refund (bare in mind the party was nearly £1,000) but that’s beside the point people need an insight to what that they are really like and not to pay good money to hold their events there just to have them ruined. Staff need retraining and be shown how organise, plan and deal correctly with clients. All the staff just pass the blame for their failures from one to another. This is the email I sent and all the issues I had so make up your own mind but I would definitely AVOID. Hi (events manager name) When I arrived at castle park on Friday afternoon on 23/08/24 I needed things moving around in the room I was there over 2 hours and nobody was on hand and in the end my family and the lady from the other events company offered to help because there wasn’t time to wait for yourself or someone else to it when I’d already been there over 2 hours. The table that had been left out for my cake only had 3 and a half legs which if my cake had gone on to it would have fallen off so again my family had to source another table then I needed a table cloth for it and we asked a member of staff where they were and they had no idea. The children’s buffet was missing items, the sandwich’s, the unlimited juice also the children’s buffet should have been on a separate table and it wasn’t. There was tuna sandwich’s when I asked for there not to be. There wasn’t any spoons for people to put dips on to their plates None of the sandwiches were labelled so people couldn’t tell what they were until they took a bite. Some of the food was over cooked, burnt and definitely not homemade as stated. Upon my mum raising the issues of the night to the catering manager she was met with an awful attitude, him raising my voice to my mum (to which my brother had to step in and asked him not to shout at her) and was given no apology. I am highly disappointed because all of this put a negative mood on my party night and spoilt it which shouldn’t happen I also didn’t get things I had paid for with also isn’t right. Absolutely awful organisation and customer service this isn’t what I expected from yourselves after attending other events with you. I know there was other events going on, on the same day and it was busy but a business such as yourselves should be able to deal with more than 1 event at a time and there is no excuse for these failings. Right from January I dealt with you, days when you weren’t there I was asked to call back when you were in which I did and you took all the details so for my mum to be told you were the new events manager because the other got sacked for promising things you couldn’t for fill is not right either when I’d only ever dealt with you. I would appreciate a swift response to this email.

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4.5

26 Opinions

location-icon1 Copley Road
British
outdoor_seating_168416takeaway_168416delivery_168416

I think they are in my top five of good fish and chips, and are good value for money.The fish tastes really fresh, and the chips are nice and crispI did notice one thing that I didn't like on my last visit- when the tables were cleared, the jugs of left over milk were topped up and given to new customersThis isn't very hygienic, ' the tables are small, and the milk has been coughed and sneezed over, plus droplets of saliva may have gone in it while speaking over it.Also people may have not washed their hands after using the toilet, and have been handling the jugI think all the jugs should be emptied and washed up properly after each useI realise they are trying to save money by using less milk, but this practice is not acceptable. If there is a lot of milk left in each jug, then they are putting too much in in the first place, and should put less in.The customer can always ask for a top up.I tried to find an email address, but couldn't, so perhaps they will read this, and do something about it, as it rally puts me off now that I have seen this happening.The only other point I would make is that the chairs aren't moveable , so if you're a bit bigger than average, it could be a bit of a squeeze.