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4.0

Based on 928 opinions finded in 1 websites

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Nº 310 in 544 in Great Yarmouth

Nº 52 of 96 British in Great Yarmouth

CUSTOMERS TALK ABOUT DISHES WITH..vegetablessteakpuddingturkeycauliflowermustmeatpieroastporkpotatoescookedoldpaychickencheese
Score
OpinionsNoteTripAdvisor9284.0

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We were visiting on holiday from Birmingham We've had many carveries but this was amazing and the best carvery that we've had Food was fresh and hot with lots of different food choices Lots of vegetables and roast potatoes and the meat was cooked perfect and you were given a generous portion The Yorkshire pudding was so yummy. The food was more expensive than most but absolutely worth it You could have dessert included for a special price Staff were friendly and helpful The place was clean and tidy Would 100% recommend this place

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Angel . 2024-09-06

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We could not wait to go to Castle Carvery after reading such good reviews. For 4 people we paid £51 and we had 1 point from 5 points ordinary dinner. Meat which was put on the plate was maximum 30 gramms even if we asked to try all meats. Potatoes were cold and burned. Pasnips were not possible to chew. We waited 7 minutes to have some sauces. Yorkshires were chewy. We paid nearly 4 pounds of each person for dessert bar then we found out that this is only for 1 piece of certain pudding. For 16 pounds we paid for 4 small slices of pudding we could buy 4 big cakes. Absolutely dissapointed. Chef special apple pie with the custard was not eatable. Please look at my photos before going there. Never again . Be aware it's not DOG friendly even if they advertising this!.

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Joanna Corny . 2024-08-27

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Absolutely disgusting. Flies all over the carvery - well atleast 20 that I counted. We turned around and got a refund no apologies will never return.

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aron m . 2024-08-26

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The food was nice the service was slow on the carvery with my self and others waiting 15 mins plus for veg to come out I first heard someone ask for carrots when I was waiting to be served and still awaiting once I had been served I feel the size plates for an adult for the price need to be bigger as child plater not a lot smaller in size I feel let down have used you before and has been 100 percent better than today vist.

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paula g . 2024-08-22

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Lovely carvery in Caister. Visited on a Saturday afternoon and the food and service were both excellent. We enjoyed a dessert too and both the toffee cake and chocolate nut sundae were delicious. We will be returning!

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Stephanie E . 2024-08-17

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Absolutely awful experience at the Castle Carvery Caister. Staff rude and very unhelpful and the carvery deck was a mess with serving spoons mixed with different veg and potato selections. We have visited regularly through the years but now it is a Red Cat owned restaurant they only worry about the profit and this is reflected in the attitude of the staff especially the discourteous management they now have.

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Inspiration592581 . 2024-06-16

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Family visit to Hemsby! My wife and I have enjoyed 1 previous visit here. We left very impressed! Decided to revisit with family! Greeted by Callum a very friendly highly informative,helpful member of staff! We had a 10 min wait to be seated...We expected it to be considerably longer on Sunday for a Carvery. Within 6 minutes we had ordered drinks and food at the bar and were sat down having collected our choices from the Carvery which was and excellent choice of meats and fresh vegetables! The selection was all well presented! Nothing burnt or dried! A Most pleasurable experience! Thanks to all staff!! Eddie C

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Eddie Cotcher . 2024-05-26

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Disgusting, horrible service, crap atmosphere run by a bunch of corrupt cows, took 45 minutes for a portion of fries, I extremely disagree you coming here

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Oliver B . 2024-05-25

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Had a roast, hardly any meat, so thinly sliced not one whole slice, cauliflower was really hard, in the cauliflower cheese, veg not really hot best bit was the roast potatoes and gravy

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Helen W . 2024-05-25

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popped in twice whilst on holiday in Caister on sea, staff where extremely helpful, both times we had the carvery, although the first visit we went for carvery and dessert, unfortunately both the desserts we choose weren't available, however they did make us a couple of special desserts which was very nice of them.

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Mandy B . 2024-05-12

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I was working in Caister-on-Sea today and me and my college fancied a roast on the way home. We stopped here and had a carvery and It certainly didn’t disappoint. I had 3 meats and all cooked perfectly twinned with some lovely veg and gravy. Service was very attentive and efficient.

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Dan T . 2024-04-26

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Have been here in the past and it was lovely but on this occasion it was terrible at the enterance there were cigarette ends all over the ground even though there was a bin!! The lady at the bar was happy and bubbly greeted us with a smile and a brief chat and took our order, as we went to sit at the table i heard her shout through to the chef for carvery she then did this twice more before he came to the carvery deck and he brought out a leg of lamb with him which we had as the other meats looked really dry ! my grandaughter couldn't eat her gammon and for a 4 year old to say it was dry and chewy it must be bad!! the veg was disappointing carrots looked old and past their best then you had frozen peas and sweetcorn the cabbage and broccoli were dry and the cauliflower cheese was minging we asked for fresh perhaps we should have done this for all the veg!! everything sat under hotlights which is normal but they could at least cover the veg with lids to stop food getting scorched the yorkshire puddings were dry and crispy and hard we couldn't eat them .. since red cat have taken over it's all gone down hill fast and it seems they are all about profit and they don't care about the customers eating experience they have also bumped up the prices twice in the last year but portion size and cheaper foods used to make money .. we do occasionally go to the other castle carvery sites, yes the food isn't as great as it used to be but they do try harder to keep things as fresh and inviting as is possible red cat you need to stop cutting corners for better customer experience !!!!! Wish i had taken photo's

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587nettiet . 2024-04-23

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We absolutely love coming to the castle cavery, for cavery and normal menu. All the staff are nice, especially Sophie she's so lovely and our children absolutely love her! Was so lush when my baby put her arms up for a cuddle and Sophie did give her a quick cuddle while she was checking our food and everything was OK! My 3 year old always hopes Sophie is working when we go, makes eating out that little bit easier when the kids get to see her lovely face!

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Molly P . 2024-04-20

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First day of holiday and stopped by for something to eat. Place was very busy! However still managed to get a seat. The place is beautifully decorated! I had a carvery and had a plate full, also got a dessert with my carvery for less than £20! It was gorgeous 😍 my partner had the mixed grill and said the steak was probably the best he's had. The staff were very very friendly and welcoming. The kids loved the outdoor play area. We will definitely be back when in Caister again!

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BermondseyBee . 2024-03-27

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Went there with my mum and cousin for a birthday treat. Did have to wait 30 minutes for wraps and chips. Staff was friendly apart from the lady that bought our food out. She banged them on the table and also with the cutlery.

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Toni J . 2024-03-02

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An amazing carvery on a Sunday afternoon, delicious roast with everything fresh and hot. So much choice and you can order from the main menu too. Exceptional value for money and a lovely restaurant but the stand out for us was the brilliant service! I asked if there was any way the restaurant could accommodate 15 of us, as a walk in, on a Sunday and they couldn’t have been more welcoming. We had a short wait where we ordered some drinks and sat in the lounge area, then got a call to say our table was ready. My nephew lost his jacket and the lovely waitress took our number in case it was found and went out of her way looking for it. We will definitely be returning, thanks for a lovely meal.

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stephstebbings . 2024-01-31

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The carvery is always amazing, we think the best we get anywhere. We have been some many times over a few years. We enjoy the main menu too. Service is always exceptional, several team members have been here along time which means you get consistent friendly service. Matthew is probably our stand out server, but all team members are great. We love that we can take our dog in the bar area. Thank you.

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amandahX9232YW . 2024-01-19

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Went with my parents as it local and easy access for them. The only good points. Wish we had collected and driven bk to gt yarmouth but mum believes in supporting local places never again. Arrived just after 12 for lunch no pies left had to have from carvery not main menu. Husband wasn’t impressed. I wanted sizzler but removed from menu. No light huge or desert menus available. Tried to order a second fish meal as dad didn’t want carvery pie they had to check as till showing only 1 available. Food ok but not great. 2nd visit with parents son and his family so baby could use play area. It was manic in there and far too hot for him. His hair was soaked after just a few mins. We ordered from light bites and took over an hr for meals to arrive. Which is crazy when ordering rolls and jacket potoes. Don’t have private functions if you can’t cope with them plus normal restaurant. No butter on jacket and tuna was far too wet. Won’t giv them a 3rd chance.

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Nannanorfolk . 2023-11-22

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Interesting Prices for Beer and a meal with a card rewards card 60 plus Alice was wonderful did her job

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pauldU6091EO . 2023-11-12

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This restaurant has gone downhill since it's takeover by a new company Red Cat Pub company, the food is not on par to what it used to be, the veg tastes like its from frozen not fresh as you would expect, The quality of the meat on offer is poor with lots of fat. Everything seems to be done on a limited budget so more profit for the company not quality food it once was renowned for. Will not return until they sort the food out

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kev c . 2023-11-11

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We came for my brothers birthday meal last night and can I say the food and service was absolutely amazing! A special mention to a lady called Alice who went above and beyond as there were no Yorkshires when I went to get my carvery but when there was she personally brought one to the table with a gravy boat. Which I didn't ask for but she made it her job to make sure I got one. Thank you again for the lovely experience. Look forward to coming back soon

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MichelleLR1986 . 2023-10-24

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this place was lovely staff were amazing and couldn’t do enough for you lovely food one of the best carvery’s i’ve had only thing that let it down was roasties perfect place to go clean and tidy, polite staff and delicious food

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Maddison T . 2023-10-22

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Oh dear, this was awful! Raw potatoes, raw veg, soggy veg. Just terrible. Felt ill afterwards just thinking about it. Will never return.

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Georgina W . 2023-09-29

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Absolutely terrible breakfast. Only my partner and I and one other couple in the whole restaurant yet breakfast took over half an hour to arrive at the table. The worst part is that everything tasted reheated. Sausages overcooked, bacon was inedible, tough and did not taste nice (I actually ended up spitting out what I had tried to chew), mushroom was dry and tasted like it had been cooked a week ago. Tomato looked as though it had barely been in the pan/grill, scrambled egg was tasteless. Only acceptable part was the hash brown but let’s be honest, can you really mess up a frozen hash brown? On top of the bad food, I felt incredibly uncomfortable as it was as though the woman behind the bar was staring at us and looking down her nose at us. I really wish I had just gone to Tesco and gone back and cooked breakfast at the caravan we were staying in, in California. Will definitely not be returning. Such a shame as it’s a lovely looking place, everything else just lets it down.

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Catherine C . 2023-09-25

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Excellent carvery good service clean establishment value for money All good drinks reasonable desserts very good spoilt for choice

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Rita D . 2023-09-17

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Just had the best carvery of my life,food was delicious and they were generous with the meat which is so good. The price was very good value for money and the service was brilliant to top of a lovely visit.

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Peter H . 2023-09-05

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Spacious, price very good for a carvery Would recommend but need to look at children's drinks what they offer Carvery Yorkshire pudding too brown over done and roast potatoes hard to cut But would go back again

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simon a . 2023-08-31

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Stopped here on the way back from the races,it was very busy but after a short wait we were seated,3 of us chose the Carvery and it was absolutely lovely. I had the lasagne instead of roast meat and that was fantastic the chefs are...

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Bigian6 . 2023-08-29

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Hard roast potatoes vegtables was cold and just horrible 8 of us came and we all left majority of the food

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Sarah H . 2023-08-21

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We had calvery around 12.45 so should of been fresh the potatoes were rock solid and Yorkshire pudding burnt the rest of the food was nice,we don't normally leave food but we did there.The pub is very nice and the girl served us at the...

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vitacarl1 . 2023-08-21

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We were on holiday near this pub and come back every year. Fantastic carvery. The best we have had. Cant fault it. I look forward to this every holiday. There is so much choice and tastes delicious. See you next year.

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Rachel T . 2023-08-19

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Worst carvery I've ever had. Went on Friday 11/08/23. Potatoes were like bullets, mash was so dry it was falling apart in lumps, Yorkshire puddings looked like they'd been cremated. Small chicken thighs on a carvery!! 2 per person with no other meat or one...

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Joanne B . 2023-08-13

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Worst meal we have ever had! Even hubby left half of his, and he never leaves food. The Yorkshire pudding was the only thing edible on the plate. Won’t be coming back.

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Navigator31509302312 . 2023-08-08

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Staff are really friendly and nothing too much. However, the food area was swamped in flies owing to no traps or deterrents... Servers could see the flies but ignored probably due to being acclimatized. The gammon looked nice but lacked any flavour. The beef was...

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M3069XFdanielc . 2023-08-07

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Had a lovely Carvery Sunday afternoon. Very enjoyable and the biscoff cheesecake was delicious. Would recommend this for a Carvery.

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Louise C . 2023-08-07

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We visited this restaurant as we were staying at a nearby caravan park. What a lovely clean, good-sized and well presented restaurant. Staff were very welcoming and friendly and really helpful. We had the sunday carvery which had a good choice of meats. The beef...

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mrreid1980 . 2023-08-03

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Rare opportunity when you can eat a full carvery in the middle of a soft play! But allows adults the time to actually eat. Soft play was extra which thought was cheeky. Also beware the feral children whose parents are eating their dinner in a...

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Carlsberg2223 . 2023-08-01

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What a wonderful place for a yummy Sunday Roast. We called first explaining we were a group of 9 and was assured we would get a table. When we arrived we grabbed a drink from the bar and let the children play on the indoor...

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Paula W . 2023-07-30

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Very slow service unless you go for the carvery. Always waiting at least 30mins, even when not busy. Food average for these type of places. Will ask you how you want your steak. But will get it how they cook it.

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leedB1133KW . 2023-07-27

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Enjoyed most of the carvery , but just a point to mention I am sure it will help , Parsnips very hard in middle couldn't eat my favourite ! no cabbage was brought out I did wait but took too long, beef was far to...

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karensL554YC . 2023-07-27

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We came for Sunday lunch, and had to wait for a table, which is fine as I went to get drinks and pay for the carvery. There isn't enough staff serving at busy times and the card reader was down so the wait at the...

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bunny-bandit75 . 2023-07-23

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Large place with plenty of parking and tables so although busy we managed to find a table straight away. Great kids play areas. We had 4 adult carveries with sweet and 2 kids meals with ice creams and with drinks the total spend was below...

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Wandal3r . 2023-07-04

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We visited this Carvery following a visit to the James Paget Hospital. We live in Lowestoft, but decided to dine here rather than our local Castle Carvery. We opted for the 2-Course Carvery (a much better choice than getting the Carvery and Dessert separately. We...

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OllyLowestoft . 2023-07-03

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Went there for birthday meal today 1st July the food was disgusting the parsnips weren't cooked the carrots were hard the roast potatoes were hard and the Yorkshire pudding were burnt and the cauliflower cheese was all burnt on top I had two meats the...

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Traveler12536840396 . 2023-07-01

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We holiday every year at Caister and take our well trained and behaved Springer Spaniel with us. Often fancied a meal here, but never gone as usually to cold to eat outside with our dog. This year by complete chance, saw they are now dog...

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Robert F . 2023-06-23

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I bought the Carvery. When I had finished, I felt I had room for Dessert. They have a sign where it says extra £4 for Dessert with Carvery. I requested this but was told , no, you have to pay full price as you didn't...

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Darren G . 2023-06-22

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Great food and services, the carvery was great so much veg and meat of offer and the deserts were so lovely lemon meringue pie was light and fluffy and everything good value for money

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41susane . 2023-05-29

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We picked this place due to the good reviews. Queue was long for the carvery but definitely worth it. You actually get decent cuts of meat that do not fly off the plate. Credit to the poor single chap who was manning it alone. Food...

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soniatuppen . 2023-05-28

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The best carvery we’ve ever been too - we always make sure to visit whenever we are in the area - brilliant food, excellent value for money, lovely staff. We sat outside and ate as we had our dog with us on this occasion. We...

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jamielou16 . 2023-05-16

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Ate here a couple of times and on both occasions the service was friendly and the food delicious. Monday to Friday you can get a carvery and a dessert for £14.95 which is good value. There is a play centre for children and it’s a...

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798nh . 2023-05-15

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A very large pub , with plenty of seating. No booking needed which was a bonus. Had 2 courses @ £16.95 in the carvery. You have a choice of roasts , Turkey, lamb , pork , beef , Gammon. Which were all cooked lovely and...

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Mariner1972 . 2023-05-14

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Excellent carvery plenty of choice deal as bank holiday Monday so paid same as a Sunday price clean quite busy lovely gardens

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Rita D . 2023-05-13

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Best carvery I’ve ever had! Food was lovely and they had a couple of vegetarian options. Restaurant was massive and an impressive looking building Would deffo go here again

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1loisj . 2023-05-01

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Good location, building and grounds well maintained, couldn’t use the conservatory as it was booked out that evening, staff polite and friendly, varied menu and also a carvery, easy to order at bar food prices about average arrived in a reasonable time , looked fresh...

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Stephen E . 2023-04-25

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We had a great welcome from the staff as we entered who were able to confirm they had gluten free dishes and also the carvery. We ordered one gluten free carvery and by the time we had collected drinks and moved to the carvery a...

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GandC_UK . 2023-04-18

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Where do I start! On arrival although only maybe 1/3 full service was terrible at best. It started when we hade to wait over 5 mins to be served at the bar, and we were seond in the queue. Afer paying for drinks and the...

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postnote . 2023-04-11

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We have just been on holiday to Great Yarmouth as a family of 13. We planned to visit once but ended up coming back a second time as we loved it so much. The carvery was absolutely delicious so much choice and generous amount of...

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Rachel T . 2023-04-07

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Very busy when we got here staff brill didn't have to wait to long for a table.three carvery s and one kids meal plus a jacket potato with tuna. All very good. Plates hot and carvery great. Been great Yarmouth 25 years never are here...

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seankX4793UH . 2023-01-29

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Always excellent food, been here a number of times and it never disappoints. The food is always hot and staff always on hand to clear tables etc.

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153Dan . 2022-12-30

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This was a family treat for Boxing Day. As an all adult party, We were a little anxious about the atmosphere being a little chaotic as this is a child friendly venue - but we need not have worried. It was a fabulous visit. The...

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DTL965 . 2022-12-26

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Great food. I had the carvery and the meat was excellent, not fatty like some carveries. My wife had turkey & stuffing sandwich and won't stop going on about how nice it was! Waitress was kind to my young daughter. Great experience in a nice...

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Nick K . 2022-12-23

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We have been out last night with my partner for a carvery. We sat by the table nr.44 . After a few min seating there I started noticing the dirt around us !!! I was shocked and mad on the end of our visit instead...

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Y2170DWjolantas . 2022-12-21

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We went yesterday,just after the carvery started at 12, picked up plates which were stone cold( I thought that they used to heat them?) I asked for gammon and the beef,a fly landed on the beef so the server swapped it for another one!(the beef...

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22stevew22 . 2022-11-22

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Came here for lunch today! Kids played in soft play while we had a drink, then ordered 2 adult carvery’s and 2 children’s meals.. was fantastic food.. I came here as a child when my grandparents lived in caister, now I bring my children! It’s...

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LeaLacey . 2022-10-31

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Came today and thoroughly enjoyed our food .We had a mixture of carvery and main menu . The food was hot and tasty and very good value for money . The staff were very professional and helpful . The tables were cleaned as soon as...

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Altiesmith . 2022-10-27

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Love this place always visit whilst in the area. Carvery was good. Very tender meat. Lovely selection of vegetables. Would recommend

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lynnedann2018 . 2022-10-20

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Been here whenever I am in the area over the last 6 years. It has changed hands so was hoping that things haven't changed too much. We got there for 12.30pm and had the Carvery and desert at a very reasonable £14.99 each. Loads of...

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T9350ADtinas . 2022-10-16

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Came three times in a week each time the food was lovely fresh hot and nice staff on shift on each visit thank you

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tedlego1 . 2022-09-21

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Arrived around 4.30 ..Our last visit was in january .No one around to welcome us so went to the bar was told we could sit any where .No one to show you to a table .I missed that part lovely David was always so welcoming..Food...

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Simply46 . 2022-09-21

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Popped in here on a very wet Friday late afternoon. First time here and seated ourselves and looked at the menu. Great selection and not just carvery. Went and placed ordered at the till opted forward the meal deal and got 2 courses for just...

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SMcDuff . 2022-09-09

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We waited by the sign on the terrace for service. Eventually, a couple who were eating told us just to take a seat as they had done as no-one came out to them either. We took a seat and the other diners passed us their menu. They provided a better service than the staff!No choice of red wine - it't that one or nothing! No draught beer, only lager.I was showing the woman 'waitress' that the app was only showing this and she took my phone from me, without my consent, and started going through the app on MY phone!!! Not only is that downright rude but with COVID-19 still around I found it completely unacceptable. Needless to say, we did not stay.I see bad reviews are not responded to on here from the management - which doesn't surprise me.

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Diana H . 2021-05-19

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I saw on social media that they were offering 50%off carvery meals and phoned to check. They are, and for another week (ending on Wednesday 9th). What a lovely experience, it has changed in that you order at your table which the staff seat you. Huge portions, larger than I would have picked but all 3 of us cleaned our plates. And table service throughout, so a big "thank you" to David, Lilly and Brad. Please do yourself a favour and visit, but phone and check first just in case if you're going especially for the 50% off.

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865louisel . 2020-12-02

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Been before and had an okay meal, but as in the area and wanted a roast (carvery) thought we would give it another go. Loved the menu for the carvery tick what you want. Was a bit wary but loved it, i asked for it swimming in gravy and it was, all dished up as i asked and was very hot which isn't usual for carvery's. Kids meals were a bit over cooked but they still ate it and enjoyed in. Bit pricey for what it was, but would come back. Toilets could do with an update.

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Karenlikestoholiday . 2020-11-18

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Not as in the past no going to the counter to get your food all meals and drink are table service with very tight Covid protocols you get allocated a table and if like us you want a carvery you get a list of food available and you tick what you want it’s a long list then it comes to your table on this occasion the food was large portions piping hot well with visiting

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iportsmouth07 . 2020-11-03

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What a great place!!! The food is lovely! The carvery is fantastic. Even though you can’t serve yourself anymore they don’t hold back and pile your plate up high! All cooked to perfection, as well as the other mains on the menu. We come here every time we come to caister. We fully expected after lockdown there would be a need to book and a long wait but there hasn’t been and we walked in both times we’ve come and been seated more or less instantly. The service is great and it’s great value for money. A long overdue good review from us, we’re never disappointed! Thanks guys

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jenotoole1811 . 2020-10-30

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Where do I start!!Known this place since it first opened! Know the situation where they plate the carvery up for you! Came hear on Friday with my daughter, daughter-in-law and grandson, we all work for the NHS so don’t get to see each other very often! So we sit down and get a list to tick to see what individual stuff we want of the carvery! Very time consuming! Considering we turned up at 12.30 we thought like it normally is would be packed inside! Shock! Completely empty almost and by the time we left at 3 it was empty! Food was ok but under cooked! Then the bill came and I’m not surprised it was empty! Tener for a carvery! But it wasn’t actually a carvery as it’s platted up! So £55 later and a couple of drinks shock! Don’t be surprised if this place don’t close! We are in a pandemic and this place is putting prices up! No wonder it was empty! We actually asked the waiter and he told us the prices had gone up! ‍♀️

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punttip . 2020-10-16

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Was trying to think of somewhere we could go for Sunday lunch and we came across the castle carvery. I was with my partner and my father who joined later. We were greeted at the reception, where we had to complete the track and trace, the guy then asked us to sit in the bar area as we wanted to wait for my father to arrive. The guy was very helpful and professional. We Had a drink while we waited I had a Ghost Ship, which tasted so nice. I think this shows they look after their beer well. We then got sat down in the area near the play area. I noticed how covid secure the place was the manager and staff should be proud of how they have done during these trying times. The food was incredible everything was hot and tasted fresh the meat was so tender, I loved the whole experience and cant wait to come back again soon.

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X4283UUmichaelk . 2020-10-11

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We stayed at haven caistor for four days and used the castle carvery every day and we could not fault it so clean and friendly staff and a good choice of food I would definitely recommend it and the staff are working so hard during covid 19

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davidcM3912JF . 2020-10-09

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Visited here for lunch with the family. They have a wide variety of options on the menu including carvery which you can choose exactly what you want on it. The food was nice, my partners steak was cook perfectly. The desserts were especially yummy. There was a nice atmosphere and the staff were friendly and accommodating. Nice large space which is perfect for social distancing. Also got to meet the local pub cat.

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159naomig . 2020-10-07

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I don’t even know where to start. The place it’s self looks lovely but that’s where it stops. Welcomed by a not very ‘welcoming’ host. We had booked as with everything happening thought best too, and was sat in what felt like a front room with a telly over our heads. Which wouldn’t of been fine but when you’re trying to eat and you have people looking over in your general direction it’s kinda of putting. We did ask to move but apparently we couldn’t as wasn’t no spaces, but there were plenty of empty tables and we can see why. All the staff seemed grumpy and in need of a clean up. It isn’t hard to tuck a shirt in or brush your hair. Me and my friend both had carvery and have to say it was the worst carvery I’ve ever had, and I’ve had a lot of carveries. The meat was dry and slabbed on, the pancakes (yorkies) were dry and burnt. All the veg tasted like a chemical from which I assumed they buy in like. The only things nice were the sausages and the gravy. But still dint make it worth while especially when it’s no a cheap place. I assume it only has customers is because it’s the only carvery in the local area. When I tired to complain I was ignored, so just left. Won’t be returning which is a shame as feel this place has great potential.

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91katk . 2020-10-05

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Went to this place for a second time, and it was just as nice as the first time! The Carvery has a great selection, all cooked really well.The choice of desserts means anyone will have something they will like, from chocolate cake, to a range of cheesecakes, to apple pie.Definitely recommend people go and check it out!

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Jordan H . 2020-09-30

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Disgraceful that the manager is wondering around like queen bee without any face covering.clearly no leadership. Customers not being challenged, and walking to the bar without masks. I have reported to the local council

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Jak_Wright . 2020-09-24

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Love castle but not anymore, 3 30 in the afternoon and not busy at all, caesar salad was lettuce and thin dried over cooked chicken, scampi was overcooked with cold shrivelled up peas and minimal chips, asked for ketchup and 10mins later went to the bar to ask again, I noticed all 4 tables had to ask for their food, charged for 2 pints when only had 1and a half. Majorly disappointed by today,sorry castle don't think we're going to recommend you or come back..

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suemA2435FG . 2020-09-24

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Visited without booking shown to a table straight away. COVID distance very well organised. Staff very helpful , polite and smart all wearing visors. As a family of 4 all grown ups. We decided on the carvery upon visiting the counter you could plainly see that ALL the meats were not processed and were freshly cooked joints. There was only a couple of people in the queue so didn’t have to wait long. The food was delicious and will definitely visit again.

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Main57 . 2020-09-17

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This is the first time since lockdown, The carvery was well organised the food excellent When we called there was a staff shortage which meant service was a little slow. I will certainly return.

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rcpaine1 . 2020-09-11

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Went for Sunday dinner booked table and asked over phone best time was told 3.00 pm got there at five to three told table not ready and put on table by door not happy.No distancing everyone standing by us then told one hour just to get up to get food.One hour ten mins to get up to get food all the time others getting told tables not free even when booked complet muck up never seen customers complaints in such a short time.I would rather be told we have no tables than sit around all that time have customer getting up tight messed up my dinner and this is just part of the very poor managed booking system.

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Iceman35614 . 2020-09-09

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We came here for a 4pm booking we pre booked way in advance. Once seated we were told we would need to wait an hour to go up to the carvery. When we questioned why they would have a pre booked table wait so long we were met with a disgusting attitude from what I assume was the manager. The table next to us had waited 1 hour 20 minutes for their slot to then stand in a queue for a further 15 minutes. The food was horrendous and in no way worth the wait. I highly suggest you avoid this awful place like the plague unless you want inedible food and awful customer service too!

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HannahB28 . 2020-09-06

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After my familiar Carvery being fully booked I had to give up on the idea of a decent Toby carvery I then went to embrace castle carvery for a second time this year, after spending double on what looks like processed meats burnt potatoes and cranberry sauce so bitter I couldn't finish the left side of my plate, and honestly train your carvery rather than a nice few slices of meat I got a whopping door wedge.I'd love to say you pay for what you get but that would just be plain lying...no I am not looking for the management team to reimburse me or offer me a free meal for these whole family and Patrick from next door.I don't even review often but got damn this place was good once upon a time and I feel like the people in charge needs to understand standards need to change.it's too late for me I'll never be returning but do it for the customers that can't be bothered to drive to tobys for a banging carvery

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ThatCarveryGuy . 2020-09-03

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Attended the carvery Sunday afternoon after booking a table for4.30pm, only to be told there was over an hour's wait, surely if tables are booked then timings should not be a problem, staff seemed more interested in talking than serving tables were being moved to accommodate more people and had no relevance to social distancing but more intrest in making money, felt very uncomfortable. Perhaps they need to look how others are working safely and making there customers fell safe. Sorry I feel the need to write this as we have in the past had many happy meals there

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492terryu . 2020-08-31

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We booked a table to eat and this restaurant and upon arrival we were shocked at the lack of stately measure being enforced. Social distancing was not in place with table an arms length from each other (less than a meter) and tables marked as unusable due to distancing were still being used instead of turning (non booked) customers away. This meant it was extremely uncomfortable to sit at a table without feeling smothered especially with a high risk person with us. When talking to the staff about this there was a complete disregard and were simply told to move table to another which had exactly the same problem. It was obvious that they were trying to cram as many people in as it was a Sunday. Due to the overcrowding the table best to us ended up waiting over 90 minutes just to be served at the carvery despite booking ahead. Due to the lack of distancing and the delays in food we decided to leave before ordering.

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Lydiaw898 . 2020-08-23

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We love a good carvery so Castle Carvery was the obvious choice after a morning spent at Caister Castle and Motor Museum. The pub is quite large with an outside children's play area and outdoor seating around the back. The car park is large and well kept. We hadn't booked and even though they were busy, we were seated straight away. The staff were friendly and service was quick for drinks and food. All in our group had the carvery and this was well organised in light of Covid restrictions. Staff informed you when to leave your table to go up and the carvery was served by the kitchen staff behind screens. The options for meat, veg, potatoes, Yorkshire's, gravy and sauces was good and portions were decent. The food was good but not excellent. Nothing was bad though and we enjoyed it. The Yorkshire's were a highlight as these were obviously homemade and very good quality. If we were in the area again we would come back and would definitely recommend it to anyone staying in the Haven caravan park as it is miles better than the onsite restaurant there.

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montannab964 . 2020-08-22

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We went to Caister-on-Sea last week for a family holiday and visited the Castle for a meal. The food was good, but what made the night for us was David, the Manager. Although he was struggling with walking from an injury he was recovering from, he was relentless in ensuring that all customers were happy. During the time we were there, he made us feel like we were a real priority and was within reach and responsive at all times, despite it being a busy dinner time. We salute you David - keep going, you’re doing a fantastic job. The Beaumont family

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Derek B . 2020-08-21

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We went for a meal on our last evening in Norfolk. We sat outside because we wanted our Dog to come which was fine with the pub. Well organised. The food was delicious. Generous portion's too. The staff was friendly and the price was reasonable too.

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WesS147 . 2020-08-15

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We have been staying nearby and decided to go here for dinner on Monday. Everything was well organised and explained when we arrived. Only 1 person to go to the bar to order and if you have a carvery they will let you know when it’s your turn. Food was lovely and we decided to go again on Weds. A positive experience, we wished we lived nearer!

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mummypig5 . 2020-08-13

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The staff couldn't do more. Even on a busy day, they did everything possible for the customers. The food is good and the restaurant pleasingly lovely.

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Elaine H . 2020-08-11

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Despite booking our table wasn’t ready due to previous party being late. We had to wait an hour to be seated at 8pm. Hence I was worried that the carvery wouldn’t be very good I needn’t have worried! The staff were lovely and couldn’t do enough for us. The carvery was excellent, they even started a new joint of beef for us.

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Anne S . 2020-08-11

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Booked a table whilst on holiday last week and found the place heaving with people with an hour long wait for very bland food. Guests were not using the hand sanitiser and we did not feel safe.

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254marleneh . 2020-08-11

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Nice for family and worth going , meal was good and portions good ,enjoyed the meal , nice out door area for children

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markjs11 . 2020-08-10

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Been coming here for years whilst on holiday this year very disappointed was seated in conservatory which was uncomfortably hot the server said she would put on air con 4 times a server came over to table lent over us to see what table number we were , had 3 starters , 2 carverys and 2 mixed grills, mains followed starters within seconds of being finished and got told off for going for carvery even though got told to do so . The mixed grills were dry never known my husband not to clear his plate carvery not upto normal standards

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debmac74 . 2020-08-07

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Arrived at 12.30 and didn’t get to the que for the carvery for an hour, once in the que waited another 15 minutes. Tables were not socially distanced, too close together in the conservatory and also near the bar area. Food wasn’t great at all, if it wasn’t 50% off we would have asked for a refund.

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Jo C . 2020-08-05

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