GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.0

Based on 393 opinions finded in 1 websites

site_photo3

Nº 182 in 336 in East Hampshire

Nº 42 of 87 British in East Hampshire

CUSTOMERS TALK ABOUT DISHES WITH..cakejamcookedmustchickensoupfruitsaladeggcoffeecheesebaconbeautifulcreamchocolatesandwich
Score
OpinionsNoteTripAdvisor3934.0

comment_iconOpinions

We got here during a walk around the area. Chawton is lovely, as is this little cafe and we both really enjoyed a coffee and cake which was pretty reasonably priced actually. But the service was appallingly slow. We arrived around 4 p.m. so it was quiet, although there were a couple and a single lady ahead of us queuing up for a drink. We all ordered tea/coffee and a cake. It took 20 minutes for us to get our order... So 3 orders served in 20 minutes - sorry, that's too long! There was one person doing the coffees and serving the cakes and three around the back, doing who knows what? Well they did appear to be examining their phones a lot... Half the cake displays were empty so the lady in front of us asked if there was anything left. The person doing all the work looked under the counter, where I guss they keep records of cake sales or something and announced to the bunch at the back that they needed more cakes out front. After a couple of minutes, someone came round with replenishments and disappeared again... Why weren't the cakes sorted out before then and why weren't there two people working out front? I appreciate that people can order hot food at this place so they need staff round the back, but when we got there no one was doing that. We really enjoyed our drinks and cake, but the service was pretty rubbish to be honest. Someone out the back should have helped the poor lady out the front doing ALL the work! Maybe it was below their pay grade? I would still recommend this place - as long as you are not in a hurry - hence the 4 overall...

site_logo

Welshperson . 2024-08-14

MORE AT TripAdvisor

Nous avons vécu une très mauvaise expérience dans ce restaurant. Mon mari n'a pas eu le plat commandé et mon fils et moi n'avions rien à manger dans nos salades pourtant très chères. De plus, même la salade en elle même était aigre. Je n'ai pas apprécié la façon dont la dame nous a demandé de payer tout de suite au moment de la commande au comptoir; cela manquait cruellement de délicatesse. J'ai eu l'impression que nous étions "arnaqués" et mal servis car nous étions étrangers mais dommage nous comprenons pourtant bien l'anglais et nous sommes restés aimables et polis sans faire de scandale. C'est vraiment très décevant car le café est juste en face de la maison de Jane Austen mais l'accueil et la mauvaise cuisine ont gâché notre moment de pause déjeuner.

site_logo

Mobile27786006250 . 2024-08-08

MORE AT TripAdvisor

I so wanted to climb behind the counter and sort this place out when we took a friend there last weekend. Visiting it was such a bad experience, which was such a shame after a lovely visit across the road at the museum. Firstly the service. One has to queue at a very small counter in order to get served and then carry one's tray to a table. The queue was out the door. There was one person at the counter by herself doing everything. ( I could see two more out the back, who never seemed to think that, given the long queue, it might be an idea to hop on some coffee making duties to speed up the process). We spent twenty minutes working our way to the counter. Then the food! We only wanted coffee and scones. There were no scones on the very limited menu, which I found a bit unbelievable, given the setting. It was basically crumpets and tea cakes. Though there were also some slices of cake displayed. What we ordered was overpriced and mediocre. The coffee was good. But the sad thing is that the chaos at the counter and the inability of the management to see that table service might be a good idea, just took the good out of any further experience at the cafe for me. It all left a sour taste sadly. Casandra's really need to have a firm look at themselves.

site_logo

Oonagh O . 2024-07-17

MORE AT TripAdvisor

Dogs allowed in outside area only. Need to order inside and take tray ourself. Limited cake selection but was Sunday morning. Nice coffee .

site_logo

Julia R . 2024-06-24

MORE AT TripAdvisor

Handy location if going to Jane Austin's house. Easy parking Ordered what I thought was the Bircher but turned out to be a small amount of Granola with yogurt, a berry compote and quite a few bits of dried banana. Disappointing, maybe I read the menu wrongly. Good coffee.

site_logo

Wayne K . 2024-05-31

MORE AT TripAdvisor

Delightful tea room/lunch stop, good menu choice, great service even on a busy Saturday morning. Tea served in traditional tea cups and tea pots

site_logo

sar . 2024-05-11

MORE AT TripAdvisor

Stopped here for tea and breakfast before visiting Jane Austen's House. The girl who served me was bright and cheerful- a lovely warm welcome. She was very clear on their processes (telling me she was putting my food order into the kitchen before making the tea so I knew what was happening). Food was lovely (I had the avocado on sourdough with egg, my friend had the ham toastie). If I had to think of something to improve I'd suggest bigger tea pots (or maybe add a pot of hot water) so I can enjoy being there a little longer. Loved the cups hanging from the ceiling. Would definitely visit again .

site_logo

TheOriginalMcFishie . 2024-05-03

MORE AT TripAdvisor

Usually a daytime tearoom but I went to a special evening event. Last night, 29/02/24, was an Italian night. It was an excellently presented five course meal with matched wines. Only beware of the Peposo, Tuscan beef stew, as the authentic pepper content was a surprise for some. The staff were very friendly, helpful and attentive. It is a small restaurent, 20 covers, so when you see an event you like book quickly. Note for parking; Chawton has no street lights so a torch in the dark is a good thing to have.

site_logo

mrjcjones . 2024-03-01

MORE AT TripAdvisor

Cute cafe and friendly staff but ridiculously over priced. Underwhelming food and portion size for the money.

site_logo

LYgrBO . 2023-12-09

MORE AT TripAdvisor

I can honestly say this was probably the worst food I’ve had for a while and how you can mess up a very basic toasted sandwich is still a mystery! I’m not sure how they can justify the prices for food which is just so bad. Maybe it was a bad day for them but we both couldn’t face finishing what we ordered. Also, top tip, please use less salt!! We’d been meaning to try this place for ages and wish we hadn’t! My stomach is still recovering two days on….

site_logo

Rachel T . 2023-11-18

MORE AT TripAdvisor

Highly recommended would definitely return. We popped in before our visit to Jane Austen’s. Very friendly staff and great coffee. Coffee shop is in my “nan with a backpack” Jane Austen video on YouTube.

site_logo

668sonjak . 2023-11-02

MORE AT TripAdvisor

Best scones I have ever tasted!! Delicious taste and baking point. Home made by the shop assistant this is a must try. Dotted cream (Rodda's) is the perfect company fo these scones.

site_logo

Luis J . 2023-08-14

MORE AT TripAdvisor

The setting of Cassandra’s Cup is idyllic. A pretty tea shop, looking over the house where Jane Austin’s lived. In a stunning village with thatched cottages galore and next door to a fabulous pub. Being local, we often take visitors to Cassandra’s cup for coffee or an afternoon tea. This is always a pleasant experience, with delicious tea and cakes served in pretty bone china cups and saucers. On this occasion we decided to have spot of lunch. This was a big mistake. I think light lunches maybe a step too far for the staff. For a start we waited well over half an hour for our food. Then when it arrived, the caesar salads were tiny, there were no croutons, no parmesan cheese shavings or anchovies (except in the dressing). The bacon resembled soft ham. The chicken was tasty, but not enough of it. When we asked why there were no croutons we were told that they had just run out, but when we asked for our money back on the three Caesar salads the waitress offered to make some. Why could she not have done that before, to avoid having disgruntled customers? The other member of our party had an egg with cress sandwich. This had two tiny leaves of cress and huge chunks of egg. Not the delicate egg and cress sandwich that you would expect in a stunning Hampshire village. Our complaints to the staff were met with contradictions about what a caesar salad ingredients included and the waitress was clearly disgruntled. Not great customer service. We eventually, sent the salads back, and to be fair, we were given a re-fund when we asked for it. On a positive note, the young lady in the shop who took our orders could not have been more delightful and did apologise for the long wait and the disappointing food. She saved the day.

site_logo

Curious23747051198 . 2023-07-25

MORE AT TripAdvisor

Such a disappointing visit as we had been before and looked forward to it whilst spending the day in this lovely village. Most tables were cluttered with used dishes when we arrived (and whilst we sat and waited) even though the cafe was almost empty. When our chicken ceasar salads finally arrived they were hardly that. A very little lettuce, no parmesan, 3 miniscule pieces of chicken and too many very hard croutons (which I feared might break my teeth). Such a shame.

site_logo

Trudy C . 2023-06-28

MORE AT TripAdvisor

Lovely tea house across the road from Jane Austen’s house in Chawton, Hampshire ☕️ Cassandra’s Cup is open 7 days a week and has an amazingly quaint but beatiful interior with lovely cakes and an array of local produce to sell. A great place to rest your feet after walking about or to boost your energy for your next travels. Dogs are allowed at their outdoor seating.

site_logo

jayceek2013 . 2023-05-02

MORE AT TripAdvisor

Delicious food, I had one of the nicest scones I've ever had and my daughter enjoyed her panini. Great location and cute interior.

site_logo

70HelenG . 2023-04-13

MORE AT TripAdvisor

Dropped in for afternoon tea after visiting Jane Austen's house opposite. Had a wonderful afternoon tea each for the great value of £6 - a fresh, warm, homemade scone, with Tiptree jam and Rodda's classic Clotted Cream, and a pot of tea for her and an excellent latte for me. Delightful decor, and friendly service, with china cups supended from the ceiling, and some delectable treats. It is also a small deli with a fine range of cheeses, sausages, bacon, wine, and other quality goodies. A lovely find!

site_logo

Cymru63 . 2023-04-03

MORE AT TripAdvisor

It has a nice atmosphere and the staff are very friendly and helpful. It has a small menu but the food is good and at a reasonable price. A nice place to stop for a sandwich and a cuppa after a visit to Jane Austen’s house.

site_logo

russellmW7130JW . 2023-03-19

MORE AT TripAdvisor

Visited on arrival in Chawton ahead of “doing” Jane Austen stuff. Good sized tasty coffee in a quirky space (tea cups hanging from the ceiling). My only issue would be very slow service.

site_logo

Bro44 . 2023-02-25

MORE AT TripAdvisor

I visited Cassandra's Cup today on my own, ordering a Bacon, Brie and Cranberry Panini and a coffee (total spend was £11.15), and taking my coffee to my table with me. By the time my panini arrived 20 minutes later, I had finished my coffee. The cafe wasn't busy - 3 other tables were accupied with 2, 3 and another 2 people, and my order was not placed last, but still took 20 minutes to arrive and was 'warm' rather than 'hot'. As I was already short of time by then, I didn't stop to talk to a member of Staff about my expereince. I'm returning to Chawton in two days but, other than the pub, which I believe is linked to Cassandra's Cup, I don't believe there is any other cafe/tea room in Chawton to give Cassandra's Cup any 'competition'.

site_logo

Jane270650 . 2023-02-10

MORE AT TripAdvisor

Staff were lovely and accommodating, very sociable and helped us to our tables. Excellent price and great sense of community embedded. Highly recommend!!

site_logo

Olly132 . 2022-12-19

MORE AT TripAdvisor

Visited this teashop on Sunday. The people serving were very welcoming and were happy to show me that they had a gluten free cake and a variety of lactose free milk for my coffee. I have given 4 stars as slice of cake could have been a bit bigger. Will visit again.

site_logo

Alison H . 2022-11-28

MORE AT TripAdvisor

Visited this cafe recently, it was very clean and fresh and the food we ordered was delicious. However, the staff were very unwelcoming and seemed to have the attitude that they were doing us a favour serving us. Perhaps the lady behind the counter is not suited to hospitality. Such a shame.

site_logo

Jennifer C . 2022-11-26

MORE AT TripAdvisor

At present you can call into the deli section of the business to get takeaway coffee and a pastry or savoury snack, then enjoy them in the nearby park. Friendly service, good coffee and delicious bacon and cheese slices

site_logo

fleming47 . 2020-12-03

MORE AT TripAdvisor

This pretty little tea room serves a variety of teas and scones, including an apple scone which was surprising and delicious. Staff is very careful about Covid, and it’s conveniently located right across the street from Jane Austen’s house.

site_logo

DublinBayb . 2020-09-13

MORE AT TripAdvisor

So lovely!!! Cassandra’s Cup is the perfect place for lunch or tea time after visiting Jane’s cottage.

site_logo

carolina75000 . 2020-03-31

MORE AT TripAdvisor

Lovely food we had the breakfast panini. Followed by cake and coffee. Service was great food was piping hot couldn’t fault it. Catered for gluten free diet.

site_logo

clairej710 . 2020-03-13

MORE AT TripAdvisor

Couldn’t be more helpful and welcoming to celebrate a birthday with a cup of tea and a slice of cake. Lovely spot.

site_logo

jov854 . 2020-02-03

MORE AT TripAdvisor

Very quaint little place. Girl who took our order got a few things wrong. Food was ok but not great.

site_logo

janeshilvock . 2020-02-03

MORE AT TripAdvisor

This charming little spot sits across from Jane Austen's home in Chawton and its location makes it the ideal spot to enjoy a cup of tea while soaking in the ambiance. The service was good and the food was not extraordinary but decent. A nice spot to stop if you're in the area.

site_logo

travelgirl29440 . 2020-01-15

MORE AT TripAdvisor

Waited one hour for a sandwich, cheese and ham. Tasteless, bang average bread. Crisps soft and a few leaves drowned in oil. 6.95. Specials board, sausage and chips, ham egg and chips - you know you are in trouble when a quaint team room only has imagination for this. On the evidence of this I would try to find somewhere else.

site_logo

UptheStags . 2020-01-04

MORE AT TripAdvisor

Charming traditional tearoom. We stopped for some outstanding coffee and delicious cake, and returned for a light lunch including some lovely homemade soup. We received a warm welcome and had a thoroughly enjoyable experience to complement our visit to the Jane Austen house opposite

site_logo

203philh . 2019-12-23

MORE AT TripAdvisor

This lovely little restaurant, just across the road from Jane Austen's house (itself worth a visit) serves interesting, wholesome and tasty food at very reasonable prices. The service is efficient and friendly, and the ambiance is great.What more could you ask for?

site_logo

95lawrencen . 2019-12-11

MORE AT TripAdvisor

This place is a little goldmine. They have not been serving breakfast long but the food is excellent, the service is second to none, and the atmosphere is very relaxing. The menu is not too long to cause a long decision making process, but there is enough choice for everyone. The best thing is though, is that the food is wonderfully cooked and so very fresh.Best breakfast for miles in my opinion.

site_logo

NMC1970 . 2019-12-09

MORE AT TripAdvisor

Lovely afternoon tea :)Went there with my mum after visiting the Jane Austin museum.Service was efficient and polite, and we ordered a full afternoon tea (which was a bit expensive but we wanted to enjoy it the English Way). The sandwiches and scones were delicious and we had refill of tea when requested.Plates were very big, so we took the cakes to eat home :) the waitress kindly put those in a paper bag for us to take.Overall nice place :)

site_logo

CamilleN891 . 2019-12-03

MORE AT TripAdvisor

Very friendly staff, it’s a lovely quaint tea rooms.really cosy atmosphere with tasty home cooked food. My husband had broccoli and stilton soup and homemade granary bread and i had a delicious chilli and rice! Good value and i throughly enjoyed lunch. Loved the tea cups on the ceiling. I collect vintage cups and saucers so was thrilled to see them.

site_logo

TerryE719 . 2019-11-23

MORE AT TripAdvisor

Like most visitors to the Jane Austen house we came out in need of a cuppa and a sit down .

site_logo

sledwards21 . 2019-11-09

MORE AT TripAdvisor

Limited menu with breakfasts, lunches, pizza, cream tea & high tea, cakes, sandwiches, soup. Better variety of teas than normal. A feature of the cafe is the antique/vintage china tea cups hanging from the ceiling. Cups are old decorated china but the saucers are likely to be mismatched. Great well made large scones.

site_logo

Ann B . 2019-10-21

MORE AT TripAdvisor

Came here to get a drink and a piece of cake before our journey home and found it was in perfect surroundings with little teacups hanging from the ceiling. Staff were very friendly and I would recommend the battenburg cake!

site_logo

Rich J . 2019-10-19

MORE AT TripAdvisor

Stopped in after visiting Jane Austen's house across the road. They kindly squeezed us in before a booking arrived and we had a coffee and a tea. I got a coffee because I had just flown in from overseas and desperately needed the caffeine, but I think tea is probably a better choice at this tea room. They have been very creative with decor and lovely bright atmosphere. Dog friendly at the outside seating.

site_logo

ArchaicMosaic . 2019-09-30

MORE AT TripAdvisor

Popped into Cassandra's cup prior to visiting Jane Austen's house which is just over the road. We had a couple of panini's which were accompanied by crisps and a little salad. Both were nice, tea and a decent cup of coffee rounded it off. Prices were a little heavy, staff were very nice, friendly etc, service was good. Need to be a bit of a contortionist to get into the toilet, clashing doors.

site_logo

Puttmans . 2019-09-21

MORE AT TripAdvisor

Nice location, just opposite the Jane Austen house. The atmosphere is quite relaxed, although the tables outside are very close together, and unfortunately not all customers appreciate the fact that others may want to enjoy a quiet meal. Excellent coffee and bacon roll. The mozzarella panini was delicious albeit a bit burnt on the outside. Staff are very pleasant.

site_logo

damart1234 . 2019-09-15

MORE AT TripAdvisor

Il locale è carino: una sala da té semplice. Il personale è stato gentile, ma purtroppo distratto: si sono dimenticati metà del mio ordine ed anche dopo averglielo ricordato non tutto è stato servito. Peccato.

site_logo

MatteoWhiskey . 2019-09-13

MORE AT TripAdvisor

I stopped in after visiting the Jane Austen museum across the road. Best cup of coffee I've ever had. Menu looks good too.

site_logo

dungeo . 2019-09-02

MORE AT TripAdvisor

Such a shame, directly opposite Jane Austens house this should be a goldmine.

site_logo

CotswoldsMidge . 2019-08-23

MORE AT TripAdvisor

A tea room that closes at 4pm during the summer period.. ridiculous! The Jane Austen house shuts at 5, I've seen many people hoping to get a nice cuppa on the way out but unfortunately not here.

site_logo

Viaggiatoresigente . 2019-08-18

MORE AT TripAdvisor

Lovely afternoon tea in a great setting in a lovely village. Good choices on the menu and very attentive staff.

site_logo

V2961FBpaulf . 2019-08-06

MORE AT TripAdvisor

Would not come back. Disorganised seating, disorganised staff, took ages to figure out that it was not table service indoors even though a staff member gave us a menu but never mentioned it. We ordered one cream tea and another pot of tea with a teacake which took over 20 minutes to turn up. Cold when arrived, only 1 pot of tea turned up. Then to top it all off they started to put out reserved plaques on all tables who were still waiting for their orders to be fulfilled. The tables were reserved for 3.30pm that day. They put them on at 2.30pm. Utter disgrace and chaos and no apology from anyone when we overheard that is was a boys mistake who just put all orders together so no one knew which order to complete first.

site_logo

SecretTraveller13 . 2019-07-27

MORE AT TripAdvisor

Has this place changed ownership ?? Had breakfast today with friends , 2 plates out of 3 were sent back ( all should have) 2 had the full English , bacon black n crispy , eggs fried so hard it had crispy edges , sausage also black n crispy, mushrooms and tomatoes warm ... sent back and it returned cooked ok, although the sausage was pinkish and ‘ mushy ‘ in the middle, and the bubble n squeak was the same as on the 1st plate , so it was really greasy .. the toast then arrived for all breakfasts , although by now the breakfast that was not sent back had already been eaten ...

site_logo

Vivian R . 2019-07-23

MORE AT TripAdvisor

Charming venue. But when we went for lunch there, we had a full hour's wait and a bit more on top simply for quiche and salad. Other people were also complaining about the time they had waited and the staff (after our order) took to warning people that there would be, say, 20 mins delay. Since the salads were from bags (seen being brought in) and the quiches barely warm (defrosted?), an hour's delay was incomprehensible. I would say that the kitchen is probably too small for the number of tables; everyone was doing everything (cooking, serving, taking payment). We complained to the waitress and the manageress then told us off for 'shouting' at the waitress, which we hadn't, though we probably did sound angry. The manageress gave us about 50% off at our request. I think the staff here are basically nice and anxious to please and were having a busy day, but the restaurant should be set up to deal with a busy day in mid-July and opposite an international attraction; it needs more staff or fewer tables. I wouldn't go there again. Try the tea room at Chawton House instead.

site_logo

Chris M . 2019-07-21

MORE AT TripAdvisor

I have now visited this charming establishment a number of times to sample the various breakfast options available since it changed hands and I am pleased to report I have thoroughly enjoyed every one! The Eggs Royale is particularly excellent. A warm croissant with tasty jam is a delicious way to start proceedings. The baked beans are homemade and a must try and complement the fresh, locally sourced ingredients that make up the cooked breakfasts beautifully. The staff are absolutely lovely and really make your visit feel special. I highly reccomend you give this place a try!

site_logo

Rob C . 2019-07-20

MORE AT TripAdvisor

I have visited this cafe once before for tea and cake and absolutely loved it. So I was really looking forward to breakfast today. Unfortunately it was very disappointing. In a nutshell the staff seemed unable to cope and under extreme pressure. You could only pay by cash which I noticed turned a few visitors away. The cafe was dirty with uncleared tables and even a dead fly on the windowsill next to our table. They had run out of several items including the cakes (which apparently had happened yesterday so why hadn't they been replenished?). How could items required for the breakfast menu have run out within an hour or so of opening? They didn't bring our tea until AFTER we had finished breakfast (after having been reminded about it approx 3 times) - by which time I didn't want it any more as I like to drink tea while I'm eating. Not sure I will be returning.

site_logo

buffalou73 . 2019-07-14

MORE AT TripAdvisor

I’ve visited this tearoom many times before and am always impressed with the food and the service. It has such a nice vibe and is beautifully decorated inside.

site_logo

marthag495 . 2019-07-11

MORE AT TripAdvisor

Took family from out of town for afternoon tea on the hottest day of the summer so far and had a lovely experience.

site_logo

craftyleftdee . 2019-07-02

MORE AT TripAdvisor

Apparently the cafe has recently changed hands, and this may explain some of the problems we encountered in our disappointing visit.

site_logo

OccasionalHope . 2019-07-01

MORE AT TripAdvisor

Today I sat outside the wonderful Cassandras cup and indulged in an incredible English breakfast. All locally sourced as the wonderful Michele made me aware. Prior to my meal I was offered an incredible Flat white by the fantastic Barista Ethan. What a delicious coffee and a fantastic experience, whilst sat in front of the mesmerising structure that Is Jane Austen’s House. I shall most definitely be visiting this fantastic village again!!

site_logo

Ethansowik . 2019-06-30

MORE AT TripAdvisor

Turned up on a Friday at opening time, 10am. Lots of young staff who were very lovely but couldn't seem to cope with the number of customers. The food we ordered, a full English and a scone with jam and cream, was great. However, my husband ordered a "Coke" as described on the menu, what arrived was a smaller than normal generic cola for the pricey sum of £2.75, that I suspect cost around 20p...... The food is quite expensive, although Cassandras breakfast included tea and orange juice and was reasonable value.

site_logo

Sandie N . 2019-06-25

MORE AT TripAdvisor

We revisited these tea rooms this afternoon after a 'lull' of about two years. The location is directly opposite Jane Austen's former home which naturally attracts lots of visitors. We used to visit Casandra's Cup frequently but then moved away from the area. When we arrived today, it was busy at 2.10pm, however there were still a few tables available. There were two young girls serving and operating the till and in all fairness they were working hard, however in the 30 following minutes, they were too busy to even take our order. After what I considered, a more than reasonable wait of about 18 minutes, I approached one of them to make sure it was as we remembered, still table service. I was assured that our order would be taken soon. After a further 12 minutes we got up and left. I cannot criticise the waiting staff, they were working as fast as they could. This establishment, on this occasion at least, was very poorly managed. During our wait several other couples left having been totally ignored. Sadly I am in no position to comment on the standard of the food. 2 years ago, it used to be good but there again so was the service. Something has changed and we will not be returning.

site_logo

Merlinmk19 . 2019-06-17

MORE AT TripAdvisor

Like most others who come here, I imagine - we'd just visited Jane Austen's Cottage and needed somewhere comfortable and pretty to sit and process the delightful experience - and Cassandra's Cup absolutely fitted the bill. A very pretty environment (we loved the delicate mis-matched bone china cups and saucers) with incredibly pleasant staff and - best of all, of course - an excellent cream tea. Fragrant feather-soft scones and terrific cream, jam and tea.

site_logo

jojoDorset . 2019-06-13

MORE AT TripAdvisor

Friendly staff, good choice, excellent food. I really enjoyed this visit. The selection of cakes is great

site_logo

W1180UXtraceyw . 2019-05-27

MORE AT TripAdvisor

Two weeks in England and this was the best cream tea we have had. Scones made daily from an original recipe on premises and served warm! All within a cooee of Jane Austin’s House.

site_logo

JohannahH . 2019-05-19

MORE AT TripAdvisor

Stopped by for coffee before visiting the Jane Austen house museum and came back for lunch. Cheese scones were fresh out of the oven! Just across the road from the museum so very convenient and a nice view when eating.

site_logo

BonnieBunny . 2019-05-15

MORE AT TripAdvisor

Pot of tea and cake, lovely place to enjoy a seat down with company. Very clean and welcoming with good service

site_logo

shorthaul2015 . 2019-04-26

MORE AT TripAdvisor

Very welcoming and quintessentially British tea room. Great menu selection, friendly staff & nice little unexpected touches like the sweets. Good for Gluten Free & children. Lovely setting too, with walks & play park nearby. Opposite Jane Austen's house.

site_logo

Liz F . 2019-04-14

MORE AT TripAdvisor

Directly opposite Jane Austin's house. Lovely tea room. We had the soup of the day, delicious. Lots to choose from on the menu from sandwiches to cooked meals. Large selection of cakes and desserts. Helpful friendly staff. Would recommend.

site_logo

Karen C . 2019-04-14

MORE AT TripAdvisor

We were travelling on a day out and I forgot our home made sandwiches for the picnic! So we stopped in Chawton and found this lovely little cafe!

site_logo

82lilyb . 2019-04-12

MORE AT TripAdvisor

I live local so I popped in for a coffee which wasn't cheap and it wasn't good either. Please in the future put some effort in to making a good black coffee there isn't anywhere for you to hide with milk. If you use good beans it comes down to the care of the person making it. Black coffee should come with a creme on the top which holds the flavour without this you might as well serve powdered coffee. Didn't try any food so can't comment.

site_logo

goodornotsogood2017 . 2019-04-04

MORE AT TripAdvisor

Perfect location for visiting Jane Austen House and convenient parking. Was looking forward to going here. Morning coffee was disappointing and coffee was not hot enough. Staff were pleasant and helpful. Soup and sandwiches for lunch were a bit better but ordinary and not hugely inspiring. Probably wouldn’t go again on next visit.

site_logo

. 2019-04-03

MORE AT TripAdvisor

Fantastic cream tea. Yum. Nice, not overly busy menu with attentive staff. The visit here made up for the disappointing visit to Jane Austen’s house.

site_logo

. 2019-03-23

MORE AT TripAdvisor

I had the lavender cream tea, couldn't really taste the lavender in the jam, but the scones and tea were lovely. Friend had battenburg cake which was huge and light and delicious!

site_logo

. 2019-03-05

MORE AT TripAdvisor

This little cafe is perfectly placed to pick up the trade from visitors to Jane Austen’s house in Chawton. As it was a sunny day and people were happy to sit outside there was plenty of space but this might not be the case if the weather was more inclement. The menu tempted our taste buds with everything from savoury light snacks to delicious cakes. We chose the baked potato with chilli and the brie, bacon and cranberry sauce panini. The food was delicious and served very promptly by excellent staff. The only criticisms would be the visual appeal of the food was not as great as it tasted (especially the baked potato) and the staff seemed run off their feet with no one actually manning the till, which was a shame as they were all very young girls whose professionalism was second to none. The carpet also needed a good clean. Minor points but attention to detail is everything even if you do have a captive clientele in Chawton.

site_logo

. 2019-02-24

MORE AT TripAdvisor

Tea room is just opposite Jane Austen's house. Serves nice tea, coffee and cakes and some light meals. Small and could be very busy. Does what it says on the tin.

site_logo

Carl P . 2018-12-17

MORE AT TripAdvisor

This is one of the most quaint, well presented and lovely tearooms I’ve ever been to. Its worth the visit and the afternoon tea was lovely.

site_logo

Lozzz88 . 2018-12-09

MORE AT TripAdvisor

Our reserved table was given away because we were 15 mins late!

site_logo

littlekey2016 . 2018-12-01

MORE AT TripAdvisor

Great place for a break after visiting the Jane Austen Museum and Chawton House. Great afternoon tea and the cakes are wonderful. Very welcoming.

site_logo

Patricia S . 2018-10-30

MORE AT TripAdvisor

Lovely location, friendly staff make this a ideal place to stop for a break. The scones, cream and jam are devine with a really good selection of teas.

site_logo

HappyGuest1976 . 2018-10-28

MORE AT TripAdvisor

Stopped in here during a midweek walk and enjoyed a very good coffee and Eggs Benedict. Friendly service and doing a good trade as was full of literary tourists visiting the local attraction.

site_logo

banjomeres . 2018-10-24

MORE AT TripAdvisor

We enjoyed a wonderful afternoon tea here after visiting Jane Austen’s house across the road. Definitely a place to visit to while away a few hours.

site_logo

Susan R . 2018-10-15

MORE AT TripAdvisor

We were visiting the Jane Austen house museum on a very wet Sunday. Cassandra’s cup is just opposite. My daughter had booked afternoon tea which was fortunate as many people were turned away. The cafe is tiny with tables closely packed together. The waitress was very helpful. I chose Apple and cinnamon tea and my daughter chose chocolate tea from an extensive tea menu. There was a small sandwich menu from which we chose egg with cress and salmon with cream cheese. The afternoon tea consisted of sandwiches, large scones with thick cream and jam and a selection of cake. All was delicious and filling. We had extra pots of tea and glasses of water and felt able to relax. Above our heads was an extraordinary array of tea cups attached to the ceiling. Definitely recommended for all visitors to the Jane Austen house though booking advisable.

site_logo

Josepha M . 2018-10-15

MORE AT TripAdvisor

A nice place for people visiting Chawton and Jane Austen's house - although the place closes at 4:30. So if you're planning to go after Jane Austen's house closes (which closes at 4pm), then this may not work - which is what happened to us the first time we found ourselves in the area. So we booked in advance the next time we were there and reached much in time. But we needn't have booked as the place was quite empty. The tea/coffee was nice and so were the cakes although the chocolate cake was cloyingly sweet. Also don't know if the cakes are made locally or sourced from a wholesaler. But the overall ambience was nice and they had a good menu!

site_logo

TravelBugNR . 2018-10-10

MORE AT TripAdvisor

This is a perfect tea house in an idyllic village steeped in history from Jane Austin. It is an absolute treat.

site_logo

SheWh0Heals . 2018-10-09

MORE AT TripAdvisor

Came here for a quick drink and cake. The atmosphere is very chilled and absolutely lovely. However the price made me question if it was really worth it ... £6.25 for a cake and a small can off Diet Coke seemed a bit extreme. But never the less a lovely place

site_logo

lovetravelling123479 . 2018-10-05

MORE AT TripAdvisor

We are a group of 6 ladies and treat each other when big birthdays happen so booked the Jane Austen museum and booked afternoon tea at Cassandra's for the six of us ...they were accommodating of our needs (two vegetarians, a large age appropriate helium balloon ,. A pot of Redbush, a pot of earl grey, a pot of water, and another pot of another type of tea) and were nicely caring of us....when we left ( long after closing time ) they came outside and we took photos and they were chatty and smiling, talked about their Tiffin..we felt we were most welcome and were being blessed by the perfect end to a wonderful day

site_logo

cpogs . 2018-10-04

MORE AT TripAdvisor

A useful little place particularly if your visiting Chawton Cottage. The cakes looked inviting though we didn't partake instead we had coffee with cream. UHT cream which congealed on the surface of the coffee, still it was ok. Stick to tea.

site_logo

Tomsksa . 2018-09-25

MORE AT TripAdvisor

We stopped here for a cuppa and scone, there is an outside area as well as inside seating with waitress service. The scone was a little dry but some of the food being served to others looked good.

site_logo

tracyc305 . 2018-09-22

MORE AT TripAdvisor

Visited the place after visiting the Jane Austen museum. We arrived at 3.00pm, knowing that the place closes at 4.00pm (according to the website).

site_logo

Santtu10 . 2018-08-24

MORE AT TripAdvisor

Sipping our tea (or coffee) aver visiting the Jane Austen Museum, we couldn't help but think of those charming village coffee houses featured in the older segments of the "Midsomer Murders" drama series.

site_logo

GranZorro . 2018-08-21

MORE AT TripAdvisor

Visited for Sunday brunch after a family wedding as we were staying in the village. Sadly the quaint veneer rubbed off quite quickly. We were told that as a group of 8 we had only one choice of egg with the full breakfasts. We ordered several full breakfasts, a couple of veggie breakfasts and pancakes. The pancakes were not home made but clearly packet scotch pancakes that were served barely warm. We had to chase several times for the toast and orange juice accompaniments for the full breakfasts and were made to feel as though we had inconvenienced staff on each occasion. Subsequently toast arrived after breakfasts had been eaten. Ingredients seemed poor quality and the portion sizes were small for the price. The only selling point was nice coffee.

site_logo

MrsHerbs . 2018-08-19

MORE AT TripAdvisor

Found it closed and could not see any opening times displayed on the door or window. Therefore had no idea if it was closed all that day, not open yet, opening later etc. Why not even the courtesy to display opening times for visitors?

site_logo

StellaCaroline . 2018-08-19

MORE AT TripAdvisor

Fantastic little cafe that's decorated beautifully and really gives you that holiday feeling as soon as you step in. Full of great touches like jars of sweets for the kids to buy, jams, walking guides etc. We had the cooked breakfast and pancakes and both were perfect - filling us up for the long walk ahead that day!

site_logo

Reece V . 2018-08-13

MORE AT TripAdvisor

On a trip to the Jane Austen House Museum we stopped in at Casandra's Cup for breakfast. Between us we had a Casandra's breakfast and the smashed avocado. Both were delicious. Everything was prepared fresh and the service was very good. Had we not still been so full after our visit to the museum we would have been tempted to pop in for lunch.

site_logo

fcchelsea . 2018-08-07

MORE AT TripAdvisor

This was a second visit to this charming cafe-cum-restaurant sited opposite the house where the famous Jane Austen wrote most of her books; the cafe is presumably named after her sister Cassandra. It is a very lively place embracing a small but charming interior, with lots of interesting artefacts, and seating outside for those who enjoy the summer weather. Our visit on this occasion was at the height of the season and this was reflected in the much-increased prices. Our sandwiches were freshly made and the tea very welcome and delicious. However, we had to wait nearly 30 minutes for these, since although the cafe was well served with helpful waitresses, the kitchen was short of one of its chefs. Apologies for the delay were nicely offered and accepted, but, we will wait for the off-season prices to take effect before visiting again.

site_logo

JandSCollins . 2018-08-06

MORE AT TripAdvisor

Called with a friend to this inviting venue for a cool milkshake and homemade yummy cake on a very hot Sunday afternoon.

site_logo

seahorse2017 . 2018-08-05

MORE AT TripAdvisor

Ic h kann nur empfehlen nach einem Besuch im Jane Austen House Museum hier einen kleinen Abstecher zu machen um einen Tee oder eine viktorianische Limonade zu trinken. Der Service ist sehr gut und die kleinen Speisen sehr lecker. Es ist nach dem Museum wie ein kleiner Abstecher in die alte Zeit.

site_logo

Bardioc . 2018-08-03

MORE AT TripAdvisor

Encantador lugar para disfrutar de café o té junto a sus deliciosos scones...para chuparse los dedos. El sitio está muy bien decorado, muy acogedor. Se sitúa justo enfrente de la casa museo de Jane Austen.

site_logo

Naty R . 2018-07-31

MORE AT TripAdvisor

This is a lovely little place, with very friendly staff. Nice to visit after you've been to Jane Austen's House Museum or Chawton House. We had cakes and coffee, which was all very lovely but I don't understand why everything is supersized. We shared two cakes between three adults and couldn't finish it, and the coffee cup was big enough to go for a swim in.

site_logo

WayfaringDaisy . 2018-07-25

MORE AT TripAdvisor

Had lovely afternoon lunch at Cassandra’s Cup in Chawton, lovely atmosphere and staff! Very quick service and the food was delicious!

site_logo

katsarahx . 2018-07-12

MORE AT TripAdvisor

Chawton is a lovely village and Cassandras cup is located immediately opposite the Jane Austin museum. There was seating outside so we were able to sit in partial sun. The service was prompt and the menu had a good choice of food and drink. I had a tuna sandwich which came with a little bit of salad and some crisps. the bread was a little dry, but it was all very tasty. A cappucino after went down very well.

site_logo

Annmarie1066 . 2018-07-10

MORE AT TripAdvisor

Ci presentiamo all'ora di pranzo, un po' preoccupati sui prezzi visto che il locale si trova di fronte alla casa museo di Jane Austen , invece prezzi corretti e soprattutto panini preparati sul momento veramente ottimi. Il locale non serve solo light lunch e volendo anche take away.

site_logo

543enricar . 2018-07-09

MORE AT TripAdvisor

We had a lovely lunch at Casandra's yesterday. Fresh and delicious, lovely service and really friendly. Looking forward to going back for high tea - which looks particularly good.

site_logo

HoldenFarmCamping . 2018-07-06

MORE AT TripAdvisor

Similary restaurants in South East

restaurant_img
4.0

739 Opinions

location-iconChalton
British
outdoor_seating_146826takeaway_146826delivery_146826

The good: The staff are truly amazing. For young staff, they were really attentive and happy to help. The setting is also beautiful, lots of parking and you also have the ability to have a private room for functions. The Prawn cocktail was really lovely, decent size and tasty. Please see the ugly for the bread. The bad: Mix up in orders (even though we had to do a preorder). Food also not available despite doing a preorder! The ugly: Children's starters. Carrot and pepper crudités. No peppers, carrots cooked?! Who serves cooked carrot sticks as a crudité?! Bread. Stale. Must have been cut in the morning and left on the side. This was served with the soup and prawn cocktail. Fish and chips. Fish burnt and small size. Definitely not worth £17. "Triple cooked chips". Definitely not. Some were served cold, not what you'd expect if they were straight out the fryer. Steak. Grisly. Small. Underwhelming. Chicken. Served partially raw. This was refunded in full and starter given for free in fairness. Chocolate brownie. Extremely dark chocolate and crumbly. Not the texture you'd expect for a brownie. I would describe the entire meal as barely adequate. They are advertising their Christmas menu currently. If it carries on like that I genuinely think your Christmas would be ruined! Either that or they half the price of everything as you are paying top whack price for mediocre food. We should have known something wasn't quite right when there were only a few tables at the pub, for a Friday night! I hope it picks up and gets better as it would be such a shame to see the place go. As I said before, the location and staff are great but the chef needs letting go!

restaurant_img
4.0

310 Opinions

location-iconSouth Lane
British
outdoor_seating_146897takeaway_146897delivery_146897

Booked a table online, taking a chance on a place to eat we had not eaten before. My wife and I were with another couple and had the following from the menu: Starters; 2x Ham Hock & Cheddar Croquette, Mustard Mayo. 1x Cajun Tiger Prawns, Asian Sauce, Mixed Leaves. 1x Nachos – Sour Cream, Guacamole, Salsa. Mains; 2x Slow Cooked Rack of Ribs, House Made Barbeque Sauce, Fries, Coleslaw (1x half & 1x full) 1x Quesadilla, Toasted Tortilla Wrap with Melted Cheddar, Onion and Peppers, with added Cajun Chicken 1x Cooked Venison Haunch Steak, Chive Mash, Seasonal Vegetables, Port Reduction, Berry Jus. The food was outstanding, all of our food pierced at the table hot and freshly cooked, flavour of all the dishes was fantastic. I had the venison dish and it was exquisite. Staff were very friendly and helpful, with table service and a good knowledge of the menu. We would all definitely return to this pub/restaurant. Food and drinks were reasonably priced.

restaurant_img
4.0

52 Opinions

location-iconSelborne
British
outdoor_seating_187834takeaway_187834delivery_187834

Great location for families and friends to visit great food and tea and coffee ☕ great walks near by parking near by nice hot chocolate and 🍰

restaurant_img
4.0

10 Opinions

location-iconHillier Garden Centre Farnham Road
British
outdoor_seating_144358takeaway_144358delivery_144358

Tried to have lunch here today. It was lunchtime and with the relatively small choice of meals and snacks available, (breakfast stops at 11:30am) it would have been reasonable to assume that demand could be met. Wrong! With only three quarters of tables occupied, my first choice of meal was unavailable due to a lack of potatoes. So, having had to choose another dish, twenty minutes passed before being informed that an ingredient for that was missing. I found this unacceptable and left having been refunded for the inconvenience of having to put up with such shoddy service. I was not the only complainant and something needs doing to improve service in this establishment.

restaurant_img
4.0

329 Opinions

location-iconUnits 14 & 15 Rams Walk, Petersfield Hampshire
British
outdoor_seating_328073takeaway_328073delivery_328073

Staff did their best but the wait was long and when it arrived it was cold and very poor. Been sitting around for awhile so was dried up. Staff did offer replacement but was past it by then. We had 4 tapas plates and it was only the kofta that was worth eating. Very disappointed