Based on 359 opinions finded in 1 websites
Based on 359 opinions finded in 1 websites
Nº 504 in 603 in New Forest
Nº 15 of 15 Italian in New Forest
Opinions
This is a real little gem! The food is really lovely, tasty and fresh. The restaurant is very welcoming and the service was brilliant. Not over priced which in today’s market is unusual. We would happily come here again
Sue S . 2022-06-19
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A pre theatre lunch. Quite busy as you would expect. The food on offer was quite tasty, and meats were bought to your table, but some of the buffet wasn`t replenished very quickly. I suppose for just under a tenner you couldn`t expect a lot. Staff were ok and polite.
Richard J . 2020-03-20
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Excellent food and service. Go here once a year before a specific show at the Mayflower. All round excellent.
Simon C . 2020-03-16
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Probably not my first choice of venue but I was persuaded by friends who really wanted to try. Greeted by the manager in a friendly manner despite not having booked he found us a table. The buffet option was explained to us and on the whole was pretty good. The pastas, salads and side dishes were all full and fresh. Various pizzas, chicken cuts and gammon came rond all we all greatly appreciated. Ideally situated for the Mayflower (where we were going), I'd recommend for large groups especially.
Saint P . 2020-03-09
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There were seven of us in total. We were given a comfortable eating for the size of our group. The service was friendly and helpful and the food was pleasant and plentiful. The facilities were clean and adequate, although it was necessary to walk down a steep stair case to reach them, which was not too easy.
David J . 2020-03-09
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Popped in for the Buffet lunch advertised in the window for £9.95. I was by myself. The Manager possibly the owner was having a shouting episode with himself. Shouting that he was ashamed to be working for this restaurant the Chef was a disgrace etc, etc. I was ignored for about 5 mins until I was told to sit at a table. Took 10 mins to place a drinks order. The buffet was better than I thought it would be based on my first impressions. Pasta was hot and tasty and the pizza was lovely but could have been hotter. As for the meat that was bought to the table well it was inedible. The gammon was still raw and I couldn't cut through it. I couldn't cut either the chicken or the sausage... Over cooked and cold. I was left totally alone. I wasn't asked if I wanted a coffee or dessert or anything. The hapless Spanish waiter, reminiscent of Manuel, could barely speak English or serve the meat. Normally I would have been annoyed, but it made me laugh. However I found the Manager's behaviour intimidating and for that reason I would not go back.
Lesley A . 2020-02-27
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I stumbled across the restaurant just before the show at the theatre. The staff are very friendly, especially the older guy who greets people. I had to wait for a table but that’s understandable when no doubt many other people were there just before the show. However, when I sat down and saw menus on other tables, I asked for the menu but was told that there is no menu because it’s just a buffet??? So, I had no idea about price or even what the food was. Running out of time before the show, I had little option but just to go with it. Whilst waiting for the table, I saw pizza is being cooked but none was brought round to the tables whilst I was there - or at least to anyone around me. I also had to wait until some time before being offered a drink...and then pay waaaay over the odds for watered down Diet Coke....not that I knew how much it was until I got the bill. Being almost next to the theatre, this is without doubt a convenient place to eat as the food is ready to go but I got the impression that the food had been sitting there for some time and I’ll eat elsewhere next time.
tentgirl . 2020-02-23
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Booked a table for 730pm on a Groupon deal. Very friendly staff who also had a sense of humour. We loved the food that was on offer plenty of fresh salads, olives, cold meats and mozzarella which we chose to have to start with. It wasn't long before a lovely waiter brought us some chicken wrapped in bacon, shortly followed by sausage, chicken drumstick, Gammon and the delicious Grilled pineapple. We filled our plate again with vegetables, ratatouille, garlic mushrooms and more salad. More meat was offered along with pizza. All the food was well cooked and we thought the selection on offer covered all tastes. If you wanted you could have had a plate of chips, bread, pastas but we choose not to. From our perspective it was lovely to have a meal where we could have as much salad and veg as we wanted, something that is severally lacking in most restaurants. The buffet was kept filled with fresh food. We were very full and are generally big eaters, we were offered more but didn't need it. I think this is a great concept and we would return. However if you want to attract more people, and especially the students who are abundant in Southampton, I would suggest you offer pizza on the buffet rather than to the table. We didn't want pizza but it is popular with many.
986michellej . 2020-02-22
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Arrived at Casa Italia for an evening meal and on paper it looked like it should have been great, meat and pizza, whats not to like! Unfortunately it was literally the worst food we've ever had. The buffet had dry pastas that looked like they had sat for ages, cold chips and greasy fish which was basically just a ball of batter. After about 10 minutes they brought some meat around; a chewy sausage and a very overcooked chicken drumstick. We were then brought some gammon which was the driest meat ive ever eaten. About 10 minutes later we were brought a slice of pizza and that was it. There looked to be other pizzas and meat in the display oven but the waiters didnt bring it round. The food was disgusting and we left after about 20 minutes. Another couple also complained and left just before we did. Wouldnt go back here again if you paid me.
mpjw2014 . 2020-02-20
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I took several members of my family there for the Rodizzio Buffet, they were all very pleased with what was on offer. The variety of food on offer on the buffet was really good and the grilled meats were succulent and tasty. The restaurant was fairly full and there was a lovely atmosphere, the staff were welcoming and friendly and the service very good, they made an especial fuss of my 2 year old great-grandson who enjoyed the attention immensley. My family were full of praise for the experience and we would all happily visit again.
Jean S . 2020-02-12
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Atrocious food, dry, greasy, burnt, overcooked. In top 5 worst meals I have ever eaten. All the meats where burnt, dry and tasteless and had to ask to try them. The pasta over cooked and had been sitting for a long while. The potatoes where swimming in half an inch of oil. I wouldn’t return if I was paid to. Avoid at all costs. Only 1 star as I couldn’t rate it at minus.
Tommy B . 2020-01-19
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Went here before the theatre. We were disappointed with the lack of meat and pizza that came round. Only 1 piece of pizza and 2 pieces of meat. Had to get up and ask a waiter for more. Would not recommend unless this improves
lindajP6123ZJ . 2020-01-17
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First time at this restaurant, can honestly say, every mouthful of food was delicious. Full of taste and perfectly cooked. Service impeccable, friendly and polite. Will definitely come to this restaurant again and happily recommend. The pineapple at the end of the meal was soooo good.
X2063KMjulieh . 2020-01-12
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1st time to eat here but excellent over indulged as was a buffet and they bring all sorts of meat to your table, very welcoming staff
gberry60 . 2020-01-11
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There’s an older man working here front of house and he’s great, welcoming and informative- which we needed as this was our first time here. It’s a help-yourself buffet type of place with several other dishes eg pizza or sausage or roasted pineapple - brought to your table while you’re eating what you chose from the self-serve section. Good value, my sister and I agreed. We’d happily come here again.
Sarah_Hampshire69 . 2019-11-16
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Really friendly place where they kept offering us more food and plenty of choice for everyone. We arrived just after 5pm and the food was lovely and fresh and replenished. Definitely be back.
S D . 2019-11-06
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Tropecé con Casa Italia por pura casualidad antes de un espectáculo en el Teatro Mayflower a pocas puertas. El estacionamiento fue fácil en la carretera directamente afuera (y un estacionamiento público a la vuelta de la esquina). Abierto para el almuerzo y a partir de las 5 de la tarde, pero normalmente no los lunes a menos que haya un espectáculo. Acogedora bienvenida, asientos cálidos y cómodos esperan. La idea es ayudarse a sí mismo con un buffet frío y caliente muy variado con un joven y eficiente camarero que trae pizza recién cocinada, muslos de pollo, gammon en rodajas en la mesa, pollo envuelto en tocino y porciones de pescado rebozado. Infinitas opciones de buffet, ensaladas, pastas calientes y platos de arroz, incluso papas fritas rellenadas regularmente. Para terminar, una piña especiada con canela se trae nuevamente a la mesa, pero solo cuando te has ayudado una y otra vez. Establezca el precio con otros postres o café extra, y un excelente café también lo es. En definitiva, un hallazgo brillante y afortunado. Baños limpios y personal perfecto también.
Jenny P . 2019-11-05
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Me and my partner came here for dinner as we had never visited before. Expected it to be similar to casa Brazil as we love it there. When we arrived there were only 2 other couples in the restaurant. The waiter was polite however the food was very disappointing. Buffet looked like it had been sat there for ages and didn’t taste great. When the meat was bought round it was dry. Pizza was nice. Unfortunately Wouldn't recommend and wouldn’t go there again. For £40 I would have expected way better food.
tallulahruby1234 . 2019-09-19
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A group of us met here on the way to a show. It's really handy as it's just between the station and the Mayflower. The owner was really friendly. Food was not brilliant but ok. The buffet counter is a great way of getting a lot of people through in a short time. It was good value at £15 a head with the option of going back for as much as you wanted. We also had chicken wrapped in bacon, sausages and gammon with pineapple. I wouldn't go here for a romantic dinner or to spend an evening chatting but it really works for a quick, convenient meal on the way to the theatre. Probably worth booking as it got very busy in the 45 minutes or so before the curtain went up.
Happytraveller243 . 2019-09-12
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Myself and my mum always come into Casa Italia whenever we are visiting the Mayflower to see a show. We always receive a warm welcome from the staff and the food is always great - and good value too. A very good variety of food is on offer, as you can get both a cold and hot buffet. The staff are always very polite, and the atmosphere is lovely. We will certainly be coming back again.
VickieH403 . 2019-09-11
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We arrived before the evening rush before seeing a show at The Mayflower. To begin with the staff were very attentive (as we were the only ones there!). We were presented with the meat selection which unfortunately was a little overcooked and dry. The pineapple and cinnamon though was lovely!
hk_kernow . 2019-08-31
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I haven't visited Casa Italia for some time, not because I didn't want to, but I live some distance away. We received a warm welcome, then shown to our table. We were also directed to the buffet table. There was a good selection of starters, salads, main course included lasagne, tagliatelle and other pasta dishes Salads were freshly prepared, the cooked food had clearly just come out of the oven. Gammon and pineapple, chicken and sausages cooked on a spit were also available for an extra £2.50, well worth it, the meat was delicious. One our party had a pudding, huge it was, too. The restaurant soon filled up, but the waiting staff passed by several times to ask if we needed anything. There was no rush to leave. A very enjoyable lunch. Good value.
Sue O . 2019-07-20
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Todo lo que pueda comer, la comida era fresca, bien variada y con una buena relación calidad-precio. El personal es amable y atento, y Tony es acogedor y flexible. Especialmente ocupado justo antes de un espectáculo de teatro, pero aún así logró mantener la comida abastecida a un buen ritmo con la demanda. Nuestro ir al lugar para nuestra comida antes del teatro
John S . 2019-06-19
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Visitamos aquí para almorzar y nos recibió el encantador Tony, que siempre es tan amable y acogedor. El buffet tenía una elección fantástica y todo sabía delicioso. El personal que traía comida a la mesa era amable y educado. La comida era un precio fantástico también para lo que teníamos. Todos disfrutamos nuestra visita y sin duda volveremos.
Rachel1973C . 2019-06-02
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Casa Italia mixes standard Italian cuisine with south American-style meat served from a skewer. Although the concept does not really work here the food was very good and certainly enjoyable. Reasonable value too. The staff were very friendly and service was good.
Makingtime . 2019-05-02
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Couldnt have been made to feel more welcome, food was lovely and we were left to chat well after closing time. Will visit again next time in Southampton.
Yvette H . 2019-04-13
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Traveled from Manchester as was sailing from Southampton. Arranged to eat at 5pm. After a long journey turned up at 5pm only to be turned away quite rudely turned away. Ended up with 4 hungry kids. I wouldn’t have minded if they had bothered to contact me during the day. Would not recommend
davewL3645TQ . 2019-04-11
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We’re 5 girl friends of a certain age who visited Southampton yesterday for the theatre. We hadn’t booked anywhere for dinner as we didn’t know what time we would arrive, so we were walk-ins.
michaelah383 . 2019-04-10
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We good to mayflower 2 or 3 times a year and always have lunch here. Friendly service good food and great service plus value for money
colin m . 2019-04-07
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Haven't been here since the rebrand from Toscas to Casa Italia, and was a little concerned after reading a few negative reviews, i need not to have been worried, Tony was still front of house and was as charming as ever, the rest of the staff were attentive and friendly also.
robmetaxa1 . 2019-04-07
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Run by nice friendly locals, food good and city centre local is ideal. Lovely salad too! We will definitely be back :)
DawnH729 . 2019-04-02
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Went to the theatre on Wednesday and was looking for somewhere to eat and found this little gem. Staff were very welcoming,great atmosphere. Food was a buffet style and then the staff came around with the meat choices. I can see other reviews aren’t that great but there were six of us and we had a great experience. Yes the food wasn’t all frills but it was enjoyable
j g . 2019-03-31
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Bought a Groupon for a meal here - Sold on Groupon as a Brazilian style meal
Sarah C . 2019-03-26
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Arrived and not even acknowledged by anyone for 5 mins. Sat down and given menus. When I asked for water to start with a jug was plonked down with force on my table. Waiter didn’t take alcohol order for another good five minutes then directed us to the buffet which wasn’t good. Rice and coleslaw looked like it had been sat there for the day if not two days, the rice was awful. Potatoes were ok but one had gone off as when I cut into it , it seemed soggy and it wasn’t right. Meat served ...now this is the reason we came here to try a unlimited meat service and following their Groupon advert showing beef we were surprised we only got offered gammon, sausage and chicken drumsticks. There’s room for a lot of improvement. Perhaps the manager should start offering proper meat cuts like chicken breast , pork etc.. as this reminded me of a school canteen. I wouldn’t go back nor recommend this place. Improvement needed ... Service with a smile perhaps ? and serve better meat products . This was an insult to Italy
. 2019-03-24
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The staff were very pleasant and obliging.however the buffet was very basic. Not a lot of thought had been given to the presentation of the salad bar and other help yourself dishes looked extremely bland. The meats served to the table, salty gammon, sausage, chicken drumsticks and one choice of pizza were acceptable but nothing special. I guess for £15 per head okay but I won’t be rushing back.
. 2019-03-23
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I came here with 2 friends to eat before a show. The staff were unfriendly bordering on rudeness. We felt that we were an inconvenience. They were very busy and put us near the disabled toilet. We didn’t know what to do but were expected to just get on with it.
. 2019-02-16
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Staff very friendly and attentive from the moment we arrived.
. 2019-01-29
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We decided to try this place as it was close to where we normally drink (pub), and I had a look round one lunchtime and it looked good.
. 2019-01-16
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This restaurant does not pretend to be anything more than it is. An interesting mix of buffet food and the rodizio. All the food was tasty and varied. The rodizio was a nice touch and all the meat was fresh and succulent.
. 2019-01-12
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The waiter we had was very nice and attentive. All you can eat ‘rodizio’ consisted of almost inedible sausage, gammon and chicken, dry and tasteless. There was no other meat even though the groupon picture is of juicy picanha/ steak!? The pizza was probably from Tesco or something. As was the pasta which was just stodgy and tasted ready-made. I can’t say I enjoyed a single thing from the buffet. Not even worth the cheap groupon price. Perfect place for a Ramsay’s Kitchen Nightmares episode.
. 2019-01-10
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We went on a Groupon voucher. It was an ok meal. The waiters were attentive. We arrived at 7.30 and were last diners at 8.30.
. 2018-12-30
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Popped in while on way home from the panto on a Saturday evening. From all the ads outside one could get the impression that the buffet is £5, but on closer inspection, that does not apply on Saturdays. Saturday buffet is £14.95. The food was ok, but I think it was overpriced. Not many dishes to choose from. I expected more from an Italian restaurant. The staff was pleasant though.
. 2018-12-22
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Slightly strange place, visited with friends very quiet at 6pm although it did get busier at 8pm so had a better atmosphere. The salad was ok, tomato pasta and the very strange fried broccoli. But was most disconcerting thing was that the pizza and pineapple pudding was left under the meat cooking whilst the meat fat drip all over it! I did ask if they cooked the pizza there and was told, no it’s only where we keep it warm. Even if I wasn’t a vegetarian it’s pretty disgusting to eat a meat fat greasy topped pizza. Definitely won’t be visiting again. Could also do with a clean and hoover too!
. 2018-12-21
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We were thinking this would be similar to Casa Brasil but sadly not. The pasta dishes taste of microwave meals or jar sauces and are so stodgy because they were sat there for hours.
emilymH3564AL . 2018-11-14
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See it on Groupon , didn't book , was visiting the theater as it was next door thought we would visit. Bland dried out pasta not much of a salad bar. Table serve you meat and pizza , pizza was edible , meat was not very tasty gammon , chicken drumsticks , and the worst sausage I've tasted years. £3.50 for a coke , not very clean inc the staff.
GoPlaces31005024754 . 2018-11-12
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Am normally very sceptical of 'all you can eat buffets' but this place is way better than most.
john n . 2018-11-07
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I popped in here on night as we were running late for the theatre and we saw they did a buffet - so hopefully we would get some food quickly.
Ron R . 2018-11-06
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Don’t know where to start ! Lucky we didn’t pay full amount as had groupon voucher ! Not much of a selection , very basic and bland . Meat ?! What meat only got offered sausage & chicken drum stick which was nothing special. Oh sorry got offered pineapple too. We Felt very uncomfortable and couldn’t wait to go. Would not recommend it , sorry for this negative review as we felt unwelcomed from the min we walked in the door ! Left standing totally ignored and looked at why are you here it’s 8pm we close in an hour , as by 8.20pm the staff were cleaning and some eating their dinner ..
Bev G . 2018-10-27
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Went for a meal at 7.30pm on a Thursday and we were the only other couple in there. The buffet was very mediocre and looked like it had been sat there all day, pasta had go be crusty under the heat lamps and looked out of a packet.
welchy1898 . 2018-10-25
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Tuvimos una mala experiencia, la comida estaba bien, pero limitada, la carne en los pinchos eran cortes baratos, muslos de pollo y salchichas. El gammon era bueno, pero limitado solo vino una vez, sin carne a la vista, no se parecía mucho a la imagen en Groupon Mantuvieron la puerta abierta, así que teníamos frío y tuvimos que cerrarla dos veces. La pizza era buena, pero la comida del buffet era pobre y barata, si quieres rellenar con comida barata este es el lugar para venir, no volveremos
thatwaylimited . 2018-10-22
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on our way to the theatre we saw this place and thought a buffet would be ideal and a great time saver. The food was lovely and the staff attentive. Will go back for sure!
twineat38 . 2018-10-19
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Solía venir mucho aquí, pero generalmente durante el día es más barato y silencioso, así que recibes un buen servicio.
saintlee1970 . 2018-10-17
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Visité pre - teatro para el prometido todo lo que pueda comer en buffet.
CharPlym . 2018-10-13
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He estado aquí con mis hijos por primera vez para mi hija 14 cumpleaños. Tuvimos una bienvenida muy cálida, ni siquiera tuvimos que decir el nombre ya que nos estaban esperando. La mesa ha sido decorada con globos. La comida fue excelente y la pizza fue la mejor que tuve en el Reino Unido en los últimos 18 años. El propietario, el Sr. Antonio y los dos miembros del personal, eran tan amables que incluso hacían pizzas a propósito para nosotros, ya que mi pequeño no quería probar los que tenían ingredientes diferentes. Al final, nos sorprendieron con una porción gratis de Tiramis con velas y cantando feliz cumpleaños a mi chica. También la calidad del postre fue excepcional. Sin duda volveremos y lo recomiendo encarecidamente. ¡Muchas gracias por hacer este día tan especial para nosotros!
AntonellaFacchini . 2018-10-13
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Visité este restaurante como un grupo de cuatro. Buffet tenía mucha variedad con tres tipos de pasta, ensaladas y verduras calientes. Todo estaba constantemente lleno. Te ayudas a todo esto y puedes tener todo lo que quieras. Las pizzas y la carne son traídas a su mesa. Tony el gerente es muy amable.
02HS . 2018-10-02
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Four of us went for dinner, used a groupon deal, which was £40 for 4 people to have the buffet and the meats, rather than £17 a head!
Paul R . 2018-09-23
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We stopped in here on the way to the train station before catching a flight. Yes there isn't a great deal of choice for a buffet but all the food is really good home made stuff and the pizza is delicious. It was great value for money at only £10 per person and the staff were really friendly and welcoming, it was a lovely last stop in Southampton.
Jennifer S . 2018-09-18
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We booked a table on 7pm 5th September online. But when we arrived, the restaurant was closed. Nobody answered my call.
Xiao Z . 2018-09-05
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Booked online, received autoreply email saying Casa Italia would ring to confirm .... no that didn't Having made the call myself, and the attitude of the guy on the phone put me off completely
M W . 2018-08-30
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VERY DISAPPOINTING, BEWARE, poor service, one man servicing everyone, aged buffet food, very poor, they try to fill you up with 2** food from the buffet, the meat comes out very slowly and consists of chicken legs, sausage and if you wait long enough a bit of gammon....no beef to be seen anywhere, cheaper to go to a chippy and fresher
The O . 2018-08-26
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Booked for a Saturday evening but need not have. Very quiet and only a few people came and went.
Angel69 . 2018-08-15
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Buffet advertised as eat as much as you like pizza salad and pasta,
ccej . 2018-08-11
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My husband and myself went here tonight for our anniversary and it didn't disappoint. The food was excellent and the owner was more than hospitable. He was so attentative and really made our meal extra special. Also the pineapple was incredible!!!
Kelly-Anne C . 2018-07-21
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Went for the £5 lunch buffet and it didn’t disappoint. Carbonara, pasta bake were really tasty. A lot of salads and ratatouille. Pizza was made fresh and was thin crust, chicken n veg. Service and waiter was polite, friendly and faultless. The buffet is normally £9.95 so it’s a bargain. We’ll be bringing our kids next time. If I was being picky the drinks are overpriced (£3 for black currant and soda water) and the male Lois had a leak putting water all over the floor but in terms of food, arguably the best we’ve had out in Southampton so far.
Calum M . 2018-07-11
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It start with a friendly welcome followed by an invitation to an as much as you can eat, buffet. And what delicious food it is. Also, whilst eating, we were served with chicken wrapped in gammon, sausage and chicken drumsticks, I couldn't go back to the buffet, I was to full. It is also clean, which always helps...
annmar46 . 2018-06-20
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Absolutely lovely place for a family meal. Staff we’re very friendly and the food was outstanding. I would highly recommend this place,
Patsy M . 2018-06-18
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We visited here yesterday with friends. Absolutely loved the buffet, and the service was wonderful and very friend.
rosy129 . 2018-06-07
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Not the first time I've reviewed Casa Italia, and probably not the last. Never been disappointed but lunch there this week was even better than usual. Great selection and welcoming staff.
RosieT612 . 2018-06-07
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We've been to Casa Italia a few times and it is definitely a family favourite of ours.
richards182 . 2018-06-04
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We are at this restaurant during a short stay in Southampton and couldn’t have been happier. We had a fussy child with us who enjoyed a variety of dishes. Myself and husband really enjoyed the barbecued meats and the varied dishes. The menu wasn’t extensive, but what they had was cooked well. Drinks are expensive but on par with similar restaurants. Staff were lovely and great atmosphere.
Kayleigh H . 2018-05-30
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We stumbled across this place after arriving early to see a show at The Mayflower. We decided to call in for lunch and we're so glad we did.
annietalk . 2018-05-11
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My husband took here for a birthday lunch. Food was ok well what we had anyways. Nothing special but also it was lunch time so couldn't complain too much. The thing I will complain about was that the female staff kept missing out our table when it come to bringing the meats and pizza around. My husband even called her over but she walked straight past us and ignored us completely. The male staff were friendly but she obviously didn't want to come to our table for whatever reason which was extremely rude. So we payed really only for the buffet and missed out on most of the meats. Don't think we'll be returning after this. Quite disappointing for my first and last visit!
Aneka R . 2018-04-26
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Went to the mayflower for a show and stopped in here after. Tasty food and even when full the waiters are still offering food. The gammon and the pineapple with cinnamon are amazing and the beef is great too.
Damian J . 2018-04-14
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The food is good and yes people say there is limited choice but for what you pay it’s not bad and all you can eat
saintlee1970 . 2018-04-13
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We visited for a birthday, the buffet was very dry and not very tasty, the food brought out was ok, wasn’t much choice if you didn’t like cheese, staff were friendly but unfortunately I wouldn’t return especially if I was having to pay £16.
lorbrd . 2018-04-01
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I am a huge fan of Italian food, so was so excited when I found an all you can eat Italian restaurant, however, firstly, the staff were quite rude and curt, the restaurant was REALLY cold which is just odd. The pizza was cold, dull....
macavitytoo . 2018-03-06
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Cheap deal from groupon where £20 for two people and the kid eats free.I visited 3 weeks ago. Great service as we were the only table for the whole evening . We went there at 7.45pm and left at 8.45pm. The only great food that...
Danny B . 2018-03-05
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Told in no uncertain terms that on 13.30 Saturday for lunch they were unable to host us. Despite having lots of empty tables. Won’t be attempting to return.
Gavin W . 2018-03-03
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What can I say..we love this place..food is great, manager is at hand..and very attentive..the staff are great..and it’s a lovely place to go..we will return..
Lisa E . 2018-03-03
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Had a voucher for a cheap meal for two . Restaurant was ok if a bit cold. Two staff on which was fine as place was not busy. Waitress was efficient and we were told to help ourselves to the buffet starter. All food was...
DavidRuth R . 2018-03-03
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We travelled from Essex to Southampton for a short two-day break, with our first nights' dinner included at our hotel I had purchased a Groupon voucher for Casa Italia (£19.95 for two people instead of £33.90) for our second night. It is situated very close...
Emmabohea . 2018-02-26
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Having never visited a "Casa" restaurant, we were looking forward to this meal. We were seated promptly and the restaurant was fairly busy. There were only three members of staff. The buffet was lovely and you could have as much as you wanted. However we...
Linda C . 2018-02-16
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Was at the restaurant today with my wife today. The buffet was good, really enjoyed the pasta. I had more expectation of the roddizio, but was disappointed. Meat was not to expectation. Also, do something about your service..no issue about the servers, but the manager...
Laban N . 2018-02-13
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We popped in on the off chance after the ballet. I’d been looking forward to it because we’d been before after a show with our grandsons. They’re normally fussy but both they and we ate plenty of great food from a wide selection. This time...
DaveOParley . 2018-02-03
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Went to Cass Italia yesterday, was very quiet so didn't really think there would be much on the menu ..was very surprised, got treated the same as it was if it was busy...food was lovely, fried fish was to die for! Lots of choice and...
SMRDISTRIBUTIONSOUTH . 2018-01-31
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Called to book a table and person taking booking was rather nonchalant in his attitude. On arrival at the restaurant it was obvious that was because it was empty. We had a guide dog with us and the gentleman that “welcomed” us was immediately on...
Dave H . 2018-01-30
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This place has the nicest staff and I'm not sure if its the manager but the older guy has a laugh and is very very welcoming even once when me and my friends were taking ages to leave past the waiting time. The buffet was great and constantly filled. Staff continuously came round serving us meat (although I did notice we were offered nore meat when I come with my partner rather than in large groups but I guess that is to be expected for such large crowds?) There is often discount codes on their website. Its a real gem this place, very clean and quiet and I personally find it much better in quality service and price than the other similiar well known buffet meat restaurants that are very pricey!
BenjKhun . 2018-01-23
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So. This evening was my first visit to Casa Italia. I have previously visited Casa Brazil and have always been impressed. Italian food being my favourite, this seemed like a no brainer. Oh how I was wrong...
Amber L . 2018-01-12
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we always go here when we are at the theatre. You know that you can get your food -and if clock watching can pace yourself accordingly. Nice food. Meat comes round often and the pasta and veg fill your plate. Our 4 year old had enough choices from spaghetti to beef carved off the bone. Nice glass of Merlot. Manager always seems to care about his clients and his business. probably would like to see a fish option , fillet of salmon or a fish pie
cinderbella901 . 2018-01-11
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Have been here a couple of times before going to the Mayflower theatre and have been pleased. Tonight we were very disappointed. The buffet was OK but lots of the hot dishes seemed dry as did all the meats that came round. They were very dry and it was very difficult to even cut a sausage! Annoyingly the pizzas were under cooked, not crispy at all, rubbery bases. I did tell the manager what I thought & he offered to get me a fresh piece of beef. It wasn't a great improvement & frankly by now I wasn't really interested in eating anything else. He did make a reduction on our bill but will not be returning.
LunchingLady . 2018-01-04
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We used to go here a lot when it was Toscas & we were a bit unsure whether we would enjoy it as much.
Fulltimemum . 2018-01-03
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The buffet was good, full of salad, pasta and bits but the main attraction was the cooked meats that they (supposedly) bring round. At Casa Brazil they are relentless with bringing meats to the point you have to turn your card to red, but here we didn't get a card nor did we need one. I think in a 90 minute sitting I had 1 sausage, 1 chicken leg, 1 slice of beef and 2 slices of gammon.
neil h . 2017-12-28
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Surprised how good the food was. Prompt service, even when busy just before the Nutcracker at the Mayflower. The breaded fish is stellar. Pineapple with cinnamon, awesome. I can’t complain on prices at all. Will go again.
NeoReedy . 2017-11-30
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Bought groupon for 4 people. Much smaller version of casa Brazil but also serves pizza and pasta etc aswell as the meats.
spark19842 . 2017-11-26
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Excellent value for money. Visited at lunchtime price under £10 for a eat as much as you like. Fresh salads and pasta and beautiful cooked chicken, beef, ham. Very close to the Mayflower theatre. The staff are friendly. They also do an evening buffet. I'll be returning there soon.
saintly63 . 2017-11-07
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Very busy at our time of visit. Shown to table and then advised to go to buffet after being told, "because that's how it works in here." I decided to look at menu left on table which advised the serving staff would explain how the restaurant worked, ie help yourself to buffet, use card issued to indicate whether you wanted offered table service for other cooked items (drumsticks, sausages, ham and pizza). We weren't offered a card but lifted one of the table next to ours after the previous diners left. The card was green on one side (to indicate you wished to be offered table service) and red on the other (no thank you to table service). The card didn't work for us! We were mostly ignored whilst others were visited at least twice whilst we sat still waiting. My daughter did not want anything from the buffet so was reliant on the table service. For the cost of £16.95 she had 2 small chicken drumsticks, 1 sausage and 3 small slices of pizza in over an hour. This was only as a result of me asking could she have 2 slices of pizza at one service visit which I think made me unpopular at the time! As no one came to take our drinks order I had to stop someone to ask and then waited 10 mins for it to arrive. I felt our experience was such a shame as it could have been so different if everything was explained and the staff acted on their own 'rules' ie serve those with their card green side showing. The experience blighted our overnight visit to Southampton
Emma S . 2017-11-05
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We waited to be seated for 10 minutes without being acknowledged at all by any staff. 5 other people also came in and waited politely like us. Eventually a man came over (the manager? ) and said abruptly “what’s going on here?” We told him we were waiting to be seated. He shook his head said “no! We are full” and ushered us out the door. There were many empty tables so this was blatantly untrue. We will not return and will be posting our disgust at the rude staff on every social media possible.
fifisteel . 2017-11-04
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Visited with friends after going to the opera. Staff were friendly and helpful there was a large choice of food in the buffet, including salads, pastas,fish and meat balls there was also a regular supply of pizza and meats brought to the table. A thoroughly enjoyable meal. We will be back
kathryn h . 2017-10-30
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Very pleasant attentive staff who explained how their food offering worked - all you can eat Italian buffet plus they bring round meat extras during the meal. It is up to you how much of the well stocked, frequently refreshed buffet you have. They will continue to serve until you turn your table sign over to the red side! Cost for lunch was £9.95 plus drinks. Well worth a visit and we will be visiting again.
Jeremy C . 2017-10-16
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We popped in here for a meal on the off chance on a Sunday evening. We were pretty much the last customers but still made to feel welcome. The food was good, the service OK & we would recommend this place to anyone.
Ianpatterson_2000 . 2017-10-16
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1058 Opinions
Really enjoyed tonight's meal , full of flavour and such amazing staff. Really welcoming. But most importantly the price paid for food was well worth it. Will be back, we had lasagne and the new lobster an crab ravioli which was just yummy and wanting more , will be back soon , thank you very much , really lovely restaurant .
483 Opinions
We went here on one of our date nights, we are checking out the restaurants in the local area having just moved to ringwood, this restaurant seemed to be the one with least people in and that was for a reason. We were greater and sat down ordered a drink each. All ok. I went to order a main lasagne to be told it’s not available but was not told this before. We had a goats cheese and beetroot salad type thing to start - this was literally beetroot from a can with a slab of goats cheese on top and some spinach.. it was ok but not the best We also ordered garlic bread- considering this is an Italian I would expect more than 2 slices of tiger bread cut in half and some garlic butter on it… The main courses were not good at all, we couldn’t eat them.. both pasta dishes. No one asked us how our meals were, even though we asked for the bill with plates for. It was clear it’s a struggling restaurant so we paid in full. The pizzas maybe better as there was another table in there who seemed happy
1079 Opinions
We had an absolutely fantastic birthday dinner here, and it matches or exceeds everywhere we ate on our holiday in Italy this year! The service was relaxed but very attentive, and the sommelier was superb, matching wines perfectly to our dishes. Each dish was faultless, from the gnocchi to the veal, paired with a wonderful glass of pinot noir. If we lived in the area we would eat here all the time!