Based on 1.142 opinions finded in 3 websites
Based on 1.142 opinions finded in 3 websites
Nº 302 in 603 in New Forest
Nº 12 of 15 Italian in New Forest
Opinions
Very welcoming and very good food as usual. A little noisy as there was a birthday party. Otherwise as good as usual
Diane Wolverson . 2025-04-26
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There are a couple of closer Prezzos to us in Bournemouth but we have always preferred to go to the Ringwood branch. The same manager for well over a decade, and the same high levels of service and food.
Gary Denness . 2025-04-25
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My daughter & I love the Prezzo burgers - we arrived after 2pm for a late lunch. Very tasty meat with separate sauce. 2 delicious burgers prepared perfectly with a generous portion of French fries. Lorraine was a friendly, efficient waitress. Prezzo in Ringwood is great & can get really busy in the evenings. Best to book a table for special occasions. It's worth checking their special seasonal offers. If you have a diner's card like Tastecard or Gourmet card on your phone, tell them when you arrive. Non-alcoholic drinks available are limited. Could do with Ginger Beer, sparkling Elderflower, Pelligrino's full range of flavours - my favourite is Blood Orsnge, or a variety of flavoured Slimline Tonic waters like Slimline Elderflower Tonic Water .
Glynnis Stirton . 2025-04-24
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Shown to table and ignored for sometime although not overly busy. Had to attract servers attention to get drinks and place order. Cold plates making food cool quickly.
Lynne Juniper . 2025-04-23
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First time in prezzo. It was amazing, the choice the kids menus were affordable and perfect. The started meatballs were incredible. We would love to definitely go back.
jodie brown . 2025-04-21
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Lovely restaurant. A little slow to take our food order, however this was more than made up for by how quickly the food came out. Food was well presented and tasted delicious.
Cathy Cottenham . 2025-04-20
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I have experienced more enthusiastic welcomes on arrival. A smile goes a long way. The table service was alright though. Food expensive and passable. Had a 50% off voucher otherwise would have gone elsewhere. Won’t be rushing back.
Lorraine . 2025-04-18
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Thanks to Jenifer Lewis Lorraine for excellent service and looking after the family and our friends. See you soon also look me up on insta - @metzntrix big in the game
Mr S . 2025-04-18
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My friend and I met for a catch up. The atmosphere here is lovely, relaxed and friendly. The food was delicious , came out promptly and really tasty.
Lesley Motley . 2025-04-18
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Usual good Prezzo menu. Service was fast and efficient. Good choice of wine I thought. Some parking outside if you are lucky.
Oldham . 2025-04-09
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With out a doubt the best restaurants to dine in with your family. starting from the entrance of the restaurant which it looks fantastic and very welcoming, The manager Lorraine and all the staff was super welcoming from the front desk and through out the hall time we were there the service AMAZING there is nothing to complain about only to be graceful to have such a wonderful staff 😁😁. Also what a great selection of food do they have from starters , main , dessert with its hard to choose from because they all are described very fantastically ( spaghetti carbonara al forno ) if you like pasta I would definitely recommend it big time. THANK YOU Lorraine and all staff for having us and we’ll be back soon 😉
GabzY GameR . 2025-04-05
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Ringwood Prezzo is the best restaurant I have ever been to ! Amazing food and amazing staff and the manager Lorraine was so kind !!!
Lorena . 2025-04-02
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Food was ok. Customer service was rubbish it was busy, but a little thank you or how was everything woukd have made a big difference
Gordon White . 2025-03-29
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My usual dish of Chicken, bacon and avocado salad has completely changed beyond recognition. The chicken is no longer grilled but just pulled bits (cold), the bacon is no longer real bacon but just dried flakes, the dressing is put on before serving instead of in side dish you decide how much - it was so saturated I couldn't eat it. It wasn't even the same dressing as before. There was no garlic bread served with is as before. I had to pay extra for that and it wasn't very hot when it did arrive. A DISASTER! Expensive waste The waitress had said that the chicken was no longer grilled but she didn't warn me that this was a completely different dish under the same name. This was misrepresentation at its worst. At least give it a different name if you're changing it so drastically. It's the only reason I go there as I don't eat pizza or pasta. Unfortunately I won't be returning which is a shame as it had been a regular meeting place for myself and a friend and others. We were both shocked as this was so deceitful and unpleasant. I feel I was conned. This is not the way to increase profits. They've misunderstood their clientele. It just signals to me that they're on their way down.
Sue de Nym . 2025-03-27
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Disappointing visit here with friends for a birthday. One meal had warm mashed potatoes but cold beef and had to be returned to the kitchen to be reheated. Lasagne was underwhelming and not served with a salad or garlic bread. A £15 sharing platter looked very sorry for charging us so much! Overall Prezzo is overpriced for what you get. Service was good. Won't be rushing back and don't recommend.
MrsLB . 2025-03-15
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Sergio is exceptional at his job, a true customer service expert! An amazing meal and plenty for my Gluten Intolerant and Vegetarian partner. Highly recommend!!
Maps35434861226 . 2025-03-13
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Had an amazing time at Prezzos, great food and service will be going again. :)
Lewis Simons . 2025-03-07
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I had such a lovely time here! The staff were so attentive and really created a warm atmosphere despite it being quite busy x would recommend 100% they went above and beyond to accommodate my food preferences :)
Jennifer Reis . 2025-03-07
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Starter main meal very good dessert cheese cake honey comb smash not worth the money tiny
Michael Saunders . 2025-03-03
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Love this Prezzo, good food, great service.
Maxine Berridge . 2025-03-02
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Food and service excellent, but the menu choices seem to seems to have shrunk somewhat. Atmosphere difficult to comment on, as this was a weekday mid afternoon visit and thus very quiet.
Ian Wilkinson . 2025-02-28
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Friendly and great food and reasonable prices, recommended
David Mitchell . 2025-02-28
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Last Friday I had a best Gorgonzola burger with a nice flavour and preparation,juice burger and truffle fries also delicious we really recommend it
Mujahed Abuleil . 2025-02-25
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Came here for an early evening meal last Thursday. Even for a weekday, it was a little busier than expected, but we were still offered a table without having booked. Very elegant restaurant. I ordered the Ham and Mascarpone Pizza. I had this before, and it was very good, however, I found it a little too heavy with the Mascarpone as well as the Mozzerella cheese, so this time I requested to have the pizza without the Macarpone and it was very tasty and crispy and not quite as heavy as before. I was given the option of having additional olives instead of the cheese, which was very good. The pizza was a generous size, so therefore very good value for money, and was cooked to perfection. The man who greeted us at the front desk and whom also took our orders, was very polite and welcoming throughout. The other waiter was also very pleasant with us as well.
caro17 . 2025-02-17
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Lovely service and lovely staff. Add on the great Italian food. We had a great time.
david bloor . 2025-02-12
MORE AT Google
Delicious food and lovely atmosphere. Strongly recommended.
Roney Cabral . 2025-02-12
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What a gem this place is. Service was first class. Food and drink were excellent. Atmosphere was so nice too. Free nearby parking a bonus. Beats paying Bournemouth parking charges to get to BH2.
mark wood . 2025-02-10
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Food quality was amazing, staff are lovely and service was fast. Overall an amazing time
James Ryall . 2025-02-07
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I had the absolute pleasure of dining at Prezzo Ringwood last Wednesday , and I must say, it was truly an unforgettable experience! From the moment we walked in, the warm and inviting atmosphere set the tone for a fantastic evening. Our server, Lorraine , was attentive, knowledgeable, and friendly, taking the time to explain the menu and make excellent recommendations. The food was simply outstanding - I ordered the Gorgonzola burguer, and it was cooked to perfection. The flavors were bold and exciting, and the presentation was stunning. But what really impressed me was the attention to detail and the clear passion that the entire team has for delivering an exceptional dining experience. From the chef's creative touches to the thoughtful touches throughout the restaurant, it's clear that Prezzo is a labor of love. I've been to many restaurants, but Prezzo Ringwood stands out as one of the best. I highly recommend it to anyone looking for a memorable and delicious dining experience. We can't wait to come back!
Anderson Gatti . 2025-02-07
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The food is very good. The service is wonderful. I recommend 100%!
Simone Pinto . 2025-02-07
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Wonderful atmosphere staff very friendly and delicious food we always enjoyed this place! The Manager Lorraine always take care of her clients 🤩👏🏻
Renata Sutana . 2025-02-07
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It's a perfect place to spend a wonderful evening with family and friends!
Barca Ioana . 2025-02-07
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Amazing Family restaurant , Nice atmosphere and delicious food.
Lorraine Duarte . 2025-02-07
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This is always my family's go to when we have a special occasion. Staff is very attentive, service is very good and quick, prices are very reasonable and the restaurant is lovely and cozy!
Ines Avery . 2025-02-07
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Easy access in Ringwood town centre with close parking. Pleasant reception and service with excelent food. I never feel that I am in a chain as service is individual and personal with good food. It would be nice to se a return to your excellent Risottos. Will call again.
Brent Coleman . 2025-02-03
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Lovely service and food,also good atmosphere!
Anelise Monique . 2025-01-31
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Excellent in all regards, quality of food, service and ambience. Parking outside free after 6pm.
M Savage . 2025-01-24
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lovely idea, much appreciated, would come more often if prices were more reasonable.
robert williams . 2025-01-24
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Great restaurant with excellent food and service. Very busy so good atmosphere and vibe
David Marina . 2025-01-22
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Ringwood Prezzo is fantastic- staff always smiling - food excellent lovely atmosphere.
Elaine Webb . 2025-01-20
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This was buy one main get the other for a pound. Starter, Garlic Bread. Piece of pizza dough not cooked enough so doughy and not particularly garlic.. Main course meat lovers pizza, cold, not cooked well and doughy. 5/10 at best. Not nice Main course Knocki with sausage was very good Desert, vastly overpriced for two small bits of ice cream a bit of cream. £8.75!! So overall not going back and will go to Pizza Express where we should have gone, 100 times better.
Martin R . 2025-01-17
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Our waitress Lara made the evening for us
David Lowen . 2025-01-15
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Visited as a post Christmas treat with my two granddaughters, the food was very good as was the service. We really enjoyed our visit. We will certainly be visiting again.
Janet King . 2025-01-06
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Always a warm welcome here, great service and lovely food.
Andrew Rycroft (Living in the Shire) . 2025-01-03
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Prezzo as we like it ! Very polite and welcoming staff. In spite of being overworked...only 2 of them to man the seating, the orders , the service etc ... These 2 men were really trying their best for a pretty busy sitting ! Our food arrived quite quickly, hot and delicious. The place itself is a bit ...squashed and dark but the atmosphere was good and jolly !
Nathalie Kernick . 2024-11-06
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Waited a while to be seen at the entrance and for a table, despite booking. Not overly friendly from the older gentleman serving. The ladies were fine. Food was quickly delivered to the table. When we came to the pay the bill, I was using the blue light card discounts/voucher and they clearly didn’t like this. I had everything I needed and yet they made me log into my account in front of them to see it for themselves. Their attitude to this was not good at all. I was just an inconvenience to them. Not professional and very abrupt. Ruined the evening actually.
Jesshs18 . 2024-10-27
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Very good service ,we were asked several times by staff if everything was to our satisfaction. The food was excellent and the restaurant itself has a lovely atmosphere.
Nicholas D . 2024-10-25
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Really enjoyed tonight's meal , full of flavour and such amazing staff. Really welcoming. But most importantly the price paid for food was well worth it. Will be back, we had lasagne and the new lobster an crab ravioli which was just yummy and wanting more , will be back soon , thank you very much , really lovely restaurant .
Smile . 2024-10-18
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Lovely clean great atmosphere. Staff were great and the food is good. A great place to come for lunch or dinner.
Sally Jane Macmillan . 2024-10-15
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Very busy on a Saturday and waited a long time tomordwr and foos to come about 45 mins before food came. I think fully booked and short on staff . Wait 10.mins for dessert menu by which time we got the bill and left. Pity and the new food was very good and they were just so busy. They worked very hard that night
stephen powell . 2024-10-08
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Have been to this Prezzo a few times, always great food and service...
Ailwyn Gregory . 2024-10-07
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Visited Prezzo, Ringwood, we had vouchers for 2 for 1 and free bootle of presecco , we were told we could use only one?. We decided on 2 for 1 , we wanted 2 X Tre carne calzones, we wanted to change one from side salad to fries, we were told that we cannot change, we have eatan at Prezzo all over the country and it's the first time in 10+ years this request has been refused, we feel it is" VERY MEAN SPIRITED " of the waiter, We won't be eating in future at PREZZO !!!! We have given 1 star as we think this is appalling service
Paul E . 2024-10-05
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Very poor service tonight , booked for 7 pm got our starters at approx 7-45 pm .When our starters were taken away we were told it would be a wait for our main meal it arrived at 9 pm . Restaurant was very cold we moved table as was by the door . Had the crab pasta ,had to hunt for the crab and it was very watery .The lasagna however was very good
Liz Gibbs . 2024-09-13
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Pleasant quiet stop off from our journey. Our meal was the best we’d had in a Prezzo (and we’ve had many). Service was friendly & efficient and our food was served promptly. Highly recommended.
High expectations . 2024-09-10
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Haven’t been to Prezzo in a while but it was excellent. Special GF menu which was great.
Pamela Akerman . 2024-09-05
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Diabolical customer service. Booked bottomless aperitivo on Thursday at 8pm and it allowed me to book. On arrival we were told it’s available to 5pm. Waitress was ever so polite but manager didn’t bother to speak to us or apologise. We showed them terms&cons to prove on website it was listed as Thursday all day. Not listened so just stood up and left. Will never return. Disappointed and disrespected is an understatement. It was my friends birthday….what a shame!
Magdalena F. . 2024-08-22
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The food was delicious. Really impressed with the service. Will definitely come back
Denisa Iusan . 2024-08-11
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Great location to meet up with family and friends.
Chris Wheeler . 2024-08-06
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We've been to several Prezzo restaurants over the years. This is by far the best one we've been to. The service was attentive and friendly, and very accommodating to our 2 year old. The food was so tasty and as a result, for the first time at ones of their restaurants, we managed to finish both of our mains. Cannot fault this restaurants and it's staff. Highly recommended
Lina Chauhan . 2024-06-30
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Great restaurant in the Ringwood area, with lots of interesting new dishes on the menu, quality food, lots of offers/ deals available with their rewards program, and very pleasant service, I would recommend a visit!
Honest Reviews . 2024-06-20
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Food was very good but a little overpriced. The staff were excellent,very helpful and friendly
Pat Hindley . 2024-05-29
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Nice Italian located in a very nice location. Food was great, the waiter (more mature gentleman) very friendly and professional. Costs were good. Well done.
C8409OMjosephs . 2024-05-29
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From free parking directly outside, with a friendly genuine Italian welcome, to delicious hot food, I sincerely recommend this restaurant in a lovely old town with interesting independent shops. Recommend the Antipasto sharing starter, Spaghetti Carbonara and Crab/Lobster Ravioli, all excellent tasty dishes, plus Italian Lemonade drinks. Well done Prezzo. 👏🥂
Brilor2014 . 2024-05-28
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Super prezzo in Ringwood with great attentive staff ( two very efficient guys ) and piping hot delicious food. Many thanks !!
lss57 . 2024-05-21
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Great place. Very friendly staff and the orders come in quickly. Nice menu to choose from and also for children. Recommend.
Maarten v . 2024-04-30
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Was good and tasty food. Friendly staff. Just good.
Maarten vd Hoogen . 2024-04-26
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Upmarket pasta and pizza restaurant, nice meal selection, smartly decorated and surprisingly large capacity. We had a great meal here.
Rich s . 2024-04-25
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Beware if you have any special dietary requirements!! It took over 20 minutes of going back & forth to the kitchen to keep checking what I could eat. 3 times I was told a dish would be ok to be told 5 minutes later that it did in fact contain an ingredient I was allergic to!! Finally I settled on grilled chicken, chips & salad. To say the chicken was dry was an understatement, had to ask for a sauce so that it was easier to chew. The final nail in the coffin was a £30 bill, an unappetising meal & 2 pepsi’s (£4.25 each)!! Come on Prezzo, you can do better than this 😡
Vivienne J . 2024-04-20
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Was given a complimentary voucher for a bottle of prosecco by Prezzo for my birthday and was able to use Tesco vouchers for our meals so it was win-win
Janet Churchward . 2024-04-18
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Nice place with good staff, I'd say the best Prezzo in Dorset!
Roy Hurst . 2024-04-12
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Food was all delicious and piping hot, no negatives at all from our table of 9. The lemon meringue pie and biscoff cheesecake were the perfect ending and pleasant and efficient service too, thank you.
Nicolle Plaiche . 2024-03-29
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This is the prezzo I would go to in the area. Nice food and staff.
Jason Hayter . 2024-03-19
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It's good, been a couple times, starters always very good. Drinks are expensive but nice.
Leanne Pavey . 2024-03-14
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Great food as always, always know what to expect, very friendly service
Keith Clark . 2024-03-02
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Just home from a wonderful evening here. The food was delicious, great service and our lovely waitress was so kind and patient. We were a group of 10 and were perfectly accommodated. Highly recommend… we’ll be back 👍
Vicki Jones . 2024-02-25
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Food was good and well presented. The staff were pleasant too. The venue is rather dark however, especially in the front area by the dark brick wall. We could hardly read our menus. Spotlights pointed towards the pictures on the wall, leaving our table in the dark! Candles on the table would make the atmosphere much better and give a warmer feel. I ordered Diet Coke but was brought Diet Pepsi - entirely different drink. I was asked what I wanted to drink before I'd looked the drinks menu so I should have been told when I ordered. Would definitely prefer non-mixed toilets, a real no no for me. My companions didn't like that either. We had a long journey so had to use them before leaving but it's put us off returning, even more than the lack of Diet Coke! The plus side is that you know what you're going to get if you're familiar with the Prezzo menus. Unfortunately we didn't see the set menu choices until we were on our way out. A pile of them were on the shelf but we weren't offered it which was rather annoying.
Sue de Nym . 2024-02-19
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Welcoming venue! The team were spot on service was excellent as was the menu and really great food. Clean and today and thoroughly enjoyable!
Russieb10 . 2024-02-10
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Decent food and good friendly service. No atmosphere as I was the only person in the restaurant unsurprisingly for 4pm on a Saturday afternoon. Haven't been to Prezzo for a while and hadn't realised how expensive it has become. £7.25 for a pint of lager, £4.25 for a Pepsi.
Mark Tiernan . 2024-02-03
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Really enjoy prezzo, adore Italian food and had a wonderful time. Food good value, atmosphere very nice, candles and intimate. Cozy with quickly delivered food.
Debs C . 2024-02-03
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Unfortunately, we chose an evening when there was a party of over 50 children. Long wait for food - not waiters' fault possibly not enough chefs! Wonder why took so many other bookings when restaurant aware of the large party.
Val Hinchliffe . 2024-01-28
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Food was fine, reasonably standard Italian. Service was unbelievably slow, unresponsive and we were made to feel unwelcome. Wouldn't go back here.
Sam White . 2024-01-25
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Had a takeaway the gluten free pizza was very good and the service excellent.
Andy Boothroyd . 2023-12-27
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Came here early evening for my birthday meal, was fairly quiet, but beautiful restaurant inside and lovely atmosphere. I ordered the ham and mascarpone cheese pizza, which was a large size, very well made base, and loaded with a very generous amount of a large variety of different toppings. It was incredibly filling and tasty and therefore very good value indeed. Both the waiter and waitress provided outstanding customer service throughout. They were incredibly welcoming, friendly attentive and very polite. A truly wonderful evening in every way!
carolinesouth597 . 2023-12-16
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Great energy loved atmosphere and the staff and food were both great!! Would deffo return again as was a lovely experience!! Xx
Bella G . 2023-12-11
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Wonderful service and excellent food.
Juliet Miles . 2023-11-17
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Nice food. Great service and reasonably priced.
Peter Moritzen . 2023-11-03
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Highlights 1) Plenty of free parking around the restaurant during the evening 2) the waitress was bright and cheerful. But oh dear the downsides 1) three out of four main courses overcooked 2) negligible salmon in a salmon dish 3) overpriced 4) last visit at the price-point they think they are serving at.
947hal . 2023-10-29
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Seemed a little overpriced for what you actually got, somewhat small portions, although very tasty food, a shame, as it wasn't very hot either, served on cold plates and had slightly undercooked ravioli pasta. Basic meal had no vegetables and sides were extra. The starter also had frozen sun dried tomatoes but that was rectified. No time to complain further as we were on a schedule and could not have waited any longer. Restaurant was quite busy but not packed. Pizzas looked better. Without a discount voucher (which are usually readily available) the food seemed relatively expensive. Somewhat disappointed to be honest as other restaurants in the chain have been better. Would go again though.
Robert Anscombe . 2023-10-24
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Overpriced, reheated food. Starters were nice, mains not so good. Prezzo seem to over price their food knowing that you'll have a voucher to hand.. service was good however. It would just be nice to have freshly cooked dishes. I'll go back to lovitaly next time...
Jason Pine . 2023-10-11
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Lured back in with a voucher we were very excited for our visit. I was really dissapointed to see that they do not accept cash, especially these days where people are tending to deal in cash to help with budgeting during a cost of living crisis. I paid just shy of £18 for a prawn risotto which was wet and tasteless. I had the chocolate and cherry sundae and hurt my tooth when I discovered a cherry pit. Service was good but the food let it down. I just felt totally ripped off.
Victoria B . 2023-10-09
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Lovely prezzo with a great team. Look forward to going back.
Enid Blyton . 2023-09-24
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We are enjoying an excellent meal at this branch . The building is nicely atmospheric and the service is really good . The pizza I had and the Tre Veggie that my wife had were most enjoyable . Would recommend 5**
Mike Jarrett . 2023-09-18
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We came for a family dinner out, the food was lovely and prompt (I swear the food is better here than at other branches I’ve been to) but the service made the meal. Charlotte served us and was incredibly attentive and friendly - particularly helping us when we were complicated when ordering and we changed a meal with no fuss and with such speed after there was confusion about the order! Thank you Charlotte, you’ve been lovely!
Harriette G . 2023-08-13
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Just what we like from Prezzo, good food, a great understanding of food allergies, and everything served in good order. Our waitress staff were also very friendly and welcoming
Brock1924 . 2023-08-09
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Booked using the Meerkat voucher. Greeted at the door shown to our table as if we were royalty - you’re not a customer you’re a guest. The food was superb our two grandchildren demolished their 3 course kids meals. Highly recommend.
ajas . 2023-08-05
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We visited on a Friday evening as we were staying locally. The restaurant looks small & it looks like ot os closed from the street but we went in & were greeted by friendly staff & a table was provided quickly. It was busy but staff were attentive & the food was great. My son loves a prezzo pizza.
Sunshine272006 . 2023-08-04
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We went for dinner and waited too long for our food to arrive. I ordered Calzone which was only warm and not piping hot as usual. My granddaughter found a bone in her chicken burger. We told the waitress and when we received the bill they hadn’t deducted the cost of that meal. When l asked the waitress to deduct the cost she told me it had been. I paid by card but then asked the manager about it and she agreed we shouldn’t have been charged for that meal. She said she couldn’t refund on my card and would need to make a bank transfer which l declined and said the refund should be made on the method of payment, my credit card. By now my patience had been exasperated. She phoned head office but then decided to give me a cash refund for my granddaughter’s meal. Such a saga due to the waitress not handling the situation properly, possible a training issue. We shan’t be rushing to return although we have been regular customers for many years.
john R . 2023-08-02
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Really nice derives from Luciana. Lovely and polite throughout, quick service despite being busy and food was nice. Cleared our table quickly and checked on us a lot. Good experience and will definitely return
James Bradley . 2023-07-30
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What a delight. After finding most of the local eateries poor on service (walked out of three other places) or not serving food, I stumbled onto this Prezzo. An exceptional meet and greet, had a drink and table water within minutes and a delicious Chicken Rigatoni followed by a Honeycomb Smash Cheese cake. This was exactly what I needed after a rubbish afternoon. The restaurant was spotless. Every member of the team was on the ball, polite and kept the place immaculate. Thank you very, very much.
C “Craggles” S . 2023-07-25
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Definitely a cut above similar chains. We were hungry and shared a couple of starters plus mains and a salad. Everything was really tasty and the setting was nice. I loved that they have an option of vegetarian hard cheese. NB other Italian restaurants, parmesan is never vegetarian.
Purplesheep . 2023-07-22
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494 Opinions
Very traditional Italian restaurant sadly surrounded by two larger more modern venues. However the charm of a quaint little place with a simple but extensive menu of pizza and pasta did not go unnoticed. The waitress was very friendly and accommodating as was the chef. Will be ordering from here again soon!
1096 Opinions
We had high expectations for this Restaraunt/hotel with respect to Angela Hartnett as a chef and personality. However, sadly there were a number of issues which tainted our view and will not be returning. Arriving for our 7pm mid week booking, welcoming staff seated us at a table in the bar area, shown the drinks menu and asked if we would like any nibbles. We ordered some drinks and olives whilst admiring the decor and eventually after 30 minutes, a member of staff returned to ask if we would like another drink. Feeling quite peckish, we decided to wait until our meal and the waitress said she would fetch someone to show us to our table. Another 15 minutes later (7:45) someone eventually walked us to our table which was booked for 7pm. It must have been another 30 minutes before a pre starter arrived and literally 30 ‘seconds’ later when the starter arrived! We hadn’t even had time to finish the pre starter and you could see the staff wondering where to position the starters! I commented about being a fast eater and wasn’t expecting the starter so soon after a pre starter! They offered to take the starter away but we were concerned about time so they attempted to rearrange the small table and squeeze plates around us! We opted for the asparagus and crab which was tasty with exception to munching on crab shell! We politely complained and left some evidence on my plate. Hoping the main would be something special, we waited until 8:45pm for the £140 beef sharing plate to arrive! This was extremely pricey but intrigued as we do not usually eat beef and this was a special occasion. The beef was quite fatty but tasty. This included a tiny sharing bowl of chips, some dry rocket leaves with shavings of Parmesan, a sauce and roasted garlic! Not really a £140 quality meal for two! I mentioned to staff that we had to ration the chips between us and we asked them to pack the remaining beef for us to eat in sandwiches the following day. Moving to desert, the only gluten free options were cheese, ice cream or sorbet! When booking the meal, we were informed there was plenty of gluten free options! I commented that the local pubs have a wider range of gluten free options and the chef said he would offer a baked Alaska for me. I was grateful for the extra effort and the desert was edible! I lost track of what time we finally left but was saddened by our dampened expectations and feel whilst staff were polite and friendly, Limewood need to up their game. I’m just pleased we decided not to stay the night at £800 room rate!
2907 Opinions
First time here but it will definitely not be the last. Full to bursting when we arrived and I can see why. Great atmosphere and friendly, efficient staff. As for the food well it was gorgeous!! The only slight negative was the wine, which was supermarket quality. We’re planning our next visit!
950 Opinions
Having reserved a table, was very disappointed, on arrival, to be offered a table right in front of the outside door, then moved to an upstairs area, which totally lacked atmosphere. Service by young staff was pleasant and willing. Food was very average and rather expensive. Would not revisit.