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3.5

Based on 614 opinions finded in 1 websites

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Nº 373 in 538 in St. Helens

Nº 65 of 79 British in St. Helens

CUSTOMERS TALK ABOUT DISHES WITH..chickenfishpayroundoldcakeladysteakcookedsteaksroast
Score
OpinionsNoteTripAdvisor6143.5

comment_iconOpinions

Absolutely rank! Roastiest are frozen aunt bessies, turkey is borderline quorn, veg as soggy as wet tissue and the gravy is like tar mac.. I won’t even get into the state of the Yorkshire puddings. Topped off by arl coffin dodgers moaning about kids being in a family friendly pub. St Helens for you.

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Holly F . 2024-10-06

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Eleanor was our server, she is very pleasant, attentive and dealt with our requirements. Very professional and pleasant in her manner and demeanor. Breakfast was excellent, asked for it to be cooked well done and it was. Perfect. Will be definitely be back.

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Linda H . 2024-09-16

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We go to the Carr Mill on a regular basis and we're always made very welcome by the staff. They always have time for a quick chat and the food is prompt and superb.

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john d . 2024-09-07

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Always come here to catch up with family and friends, it’s a great pub with good staff and food, the beer garden lovely, would definitely recommend to anyone

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Katie P . 2024-09-06

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Lovely food great staff fab atmosphere would recommend for everyone to go it’s clean and tidy it’s an all rounder for every occasion

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Zoie H . 2024-09-04

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Excellent customer service the food was lovely and didn't wait long the team very friendly and a lovely relaxed atmosphere I certainly will be back

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angela w . 2024-08-08

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Fantastic pub with a nice outdoor seating area. The food was piping hot and the staff were really friendly and welcoming. Will definitely be back!

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jay . 2024-08-02

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We visit this pub quite often, our visit today was a very pleasant experience which was all down to the staff on today. Dana and her young team today were excellent, they never stopped working hard and were very welcoming. It was a pleasure to visit today.

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Curious68286102845 . 2024-07-31

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Good meeting up with friends. Eleanor and the staff behind the bar great service and food was excellent. Staying now for the football.

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Kevin T . 2024-07-06

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Fab food, great company and Kaz and Jules were amazing! Very friendly and helpful. Would definitely come back again! Helped with an england win too ⚽️⚽️⚽️⚽️

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Diane C . 2024-07-06

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Popped in for some food before heading to work and the service was fast and the food was cooked to a high standard. I ordered a 8oz sirloin (medium) and I received just that a perfectly cooked steak to my desired liking . I spoke...

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Daniel M . 2022-10-04

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I attended the carr mill this evening and was greeted by a delightful young girl called elinor and her service was great !! Food was a 8/10 and drinks fantastic..ll

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F7573PLpaull . 2022-09-30

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Arrived at pub waited at the door for awhile & taken to table. Went to bar to order waited a few minutes ordered food & drinks had issues with my blue light card, wouldnt accept card had to search for the pub on my blue...

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Vicky C . 2022-09-23

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Arrived at 6 pm, was shown to a table. The room was packed and yet other rooms were empty. Ordered meals and a shared starter which came within 20 mins. Then we waited an hour for main meals after checking with staff if they had...

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barbararV1823FU . 2022-09-17

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Visited here Saturday. Order food arrived within 7 minutes. Fries cold corn cold. Onion ring still frozen. Was bloody discusting. And then to top it off the women toilet was so dirty and poo on the floor in one of the toilet. I will never...

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S2526MUhannahh . 2022-09-11

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Came for a family meal for my daughter's 30th birthday was served by Carolyn and Sarah and jade service was excellent and the meals were amazing we all enjoyed are visit the kids had desserts and was well made up thanks to Emma and the...

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Sxicat73 . 2022-08-22

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The food here was great. The service was amazing from the bar staff, especially from a woman called Sam. Sam went above and beyond to make my experience at Carr Mill great, she delivered brilliant customer service that was quick and polite. Sam seems to...

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njay109 . 2022-08-08

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Upon my visit to the flaming grill I was welcomed and greeted by a enthusiastic young women called Eleanor, she was very attentive and made sure the experience we received from the flaming grill was a friendly and relaxed experience. Eleanor seemed to be everywhere...

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Daniel M . 2022-08-07

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Visit with a few friends. Ordered the mixed grill which came exactly as was ordered. Was served by Matt at the bar who was happy to help with choosing from the wide variety of beer available. I eventually decided on the Greene King Ice Breaker....

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bendX8557XX . 2022-07-23

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What a disaster! Inedible mush - posing as lasagne! How they have the nerve to serve up such absolute crap is beyond me! Looked hideous and tasted as bad as it looked. The other meal - scampi - cheap n nasty. Didn't eat either meal!...

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542trixyb . 2022-07-22

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The food here was plentiful and so delicious and the drink selection was really good. The service was amazing especially from Sam who always had a smile on her face and always has time for a friendly chat.

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185zackg . 2022-07-12

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We have previously eaten at the Carmill on many occasions However,we booked for Saturday evening but when we arrived they had no knowledge of booking which we went in to show them on phone They did have seats but when they brought the meal of...

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John R . 2022-07-03

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A brilliant buffet for my nans funeral wake, really made a difference having a happy wake after such a sad day, would deffo get a buffet again there was plenty for everyone and a variety of things for different people, and my grandad really enjoyed...

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Mia_smith_18_2004 . 2022-06-23

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Booked a table for family birthday staff were amazing especially Samantha she went above & beyond to ensure we all had a good night , she was always available & checking to ensure we had everything we needed she is a credit to the company...

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julierD6902JX . 2022-06-06

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Booked here for a birthday celebration. All the staff were amazing and attentive, but especially Samantha who helped sort bringing the cake out and made sure everything was okay for the group, always checking to see if she could go the extra mile! Lovely food...

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Kyle R . 2022-06-04

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Took my kids today for a treat. Staff where amazing. As fussy eaters everything came as we asked and tasted lovely. Kids enjoyed the choice of desserts and playing on the win everytime machines. Couldn't of asked for more, I was able to enjoy my...

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Phil K . 2022-06-03

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Went for a birthday lunch and both food and service were excellent. Bar/wait staff were friendly and helpful. After asking to make some changes to the meal the chef (Meg) was more than happy to oblige! Husband had the Wings challenge and the food was...

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Jane R . 2022-05-22

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I regularly visit the flaming grill as it’s a friendly and relaxed environment to be around . I am served regularly by James and Eleanor who work behind the bar and they are very welcoming and offer a excellent standard of customer service, the attentiveness...

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Daniel M . 2022-05-20

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Food was absolutely vile. Services was very poor. Won't be returning. Staff didn't get the orders correct. Man behind the bar was very rude.

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S9755ACkelseym . 2022-05-08

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Do yourself a favor go somewhere else if you have to pay £1.65p for a shot of cordial what else are they ripping you of with

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Pat D . 2022-05-06

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Went to the Carrmill after a walk had the Steak Fondue Chalkenge ! Perfectly cooked steak in the beer garden whilst watching the bowls, lovely atmosphere and great food

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EmMcg78 . 2022-04-26

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Called in for a meal for my birthday in February, just gone with my hubby. The meal was delicious and was lovely, thanks to the head chef emma, who has been working there for a number of years. As always the meal was presented well...

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emmafO173MQ . 2022-04-22

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I often visit with family and the food is always great, my children always eat their food here (winner winner....). It's usually always busy and so many tables to cater for so credit to the staff for getting so many meals out as they do...

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lornar654 . 2022-04-22

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Love the Mill! Good selection of food; inclusive of healthier options alongside all your pub classics. Great atmosphere and friendly, attentive staff. Beer garden is amazing. All round great pub.

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LasVegasL0ver . 2022-04-22

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Went for a drink and some food with a friend. Football was on while we was there so was good atmosphere and quite busy. Served quickly by Eleanor and Matt for most of my trips to the bar, both very friendly staff. Food was as...

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adt1420 . 2022-04-14

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The absolute best service especially from the bar staff I would like to mention Eleanor as she was very polite and made sure we was okay when delivering our drinks

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Nathan W . 2022-03-31

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The experience was exceptional and the staff was very friendly especially the bar staff Eleanor and James who made the drinks as fast as possible which made the experience a lot better.

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Dylan L . 2022-03-24

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Amazing service from the bar staff Eleanor and James. They were very friendly and made the drinks as fast as possible so I wasn’t waiting around.

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D4002JFnathanw . 2022-03-23

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Amazing food and such good service from the bar staff particularly eleanor and James, they was so amazing and so friendly it made my whole Wednesday better when I spoke to these 2 individuals. All other staff was amazing though and made my day great.

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53stephenh . 2022-03-23

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It’s a joy to watch James and Eleanor work together. Always smiling and polite. Great service as always. Would highly recommend

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neilbT3802XE . 2022-03-23

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Ordered the gammon steak and it turned out to be the best I've ever had. My family said their burgers were also delicious. The staff were very attentive and friendly, always smiling and helpful. We will definitely come back here.

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wendymC8657CE . 2022-03-21

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Excellent service, nice food. Best pint of Stella served by the wonderful Taylor. Very helpful staff

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kieranmI976HO . 2022-03-19

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We visited this evening for a family meal with family who were visiting from a different area. It was incredibly busy so we waited patiently by the booking reservation stand as we had booked a table. After 10 of standing waiting ( which we didn’t...

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S8172LEhan . 2022-01-22

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Came here with my family for a nice catch up meal. Food was limited as it was new years eve so that wasnt a problem for us. Well we ordered our food and it came. My little neice ordered a pizza and chips....it was one...

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emzie37 . 2022-01-01

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Booked for my daughters 19th birthday meal as it was close by and we could have a drink if we wanted without needing to drive. Arrived a little early and was taken straight to the table so far so good. The table was sticky as...

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Joanne3072 . 2021-12-11

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Been here a few time often great food but last few times been getting attacked by flys putting us off food as its not just one it's was about five and there was more but can't fault the food always great food and great customer...

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foodmanreviews . 2021-11-16

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We had the Christmas Fayre menu. You will book ahead prior to your visit and supply The Carmill with your choice of food. You can pick from the two course menu, or the three course menu. Your table is set up with Christmas Crackers to...

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WhoSean . 2021-11-14

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Came here tonight with friends to have a meal, bear in mind we are talking 7pm. We bought drinks whilst lookong over thr menu, when we went to order we were told 'we have stopped serving food as we are short staffed' nobody told us...

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Pooky690 . 2021-10-11

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I originally had a meal bboked for the Sunday when the Man. City V Liverpool game was on. The Carmill was 'amazingly' packed as 5 full coach loads of fans arrived unannounced. I unfortunately had to cancel my meal with my mum as there were...

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WhoSean . 2021-10-10

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We had 2 fantastic staff members Samantha and James make our experience at the carmill on the 5th October in the evening a very happy one and were efficient and very helpful. Will defintely be returning.

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LMBlissett . 2021-10-05

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The Carr Mill exceeded all expectations on the buffet they provided for my mums funeral everyone commented on the food which the staff presented beautifully nothing was to much trouble All staff were polite and courteous a credit to the pub.I would highly recommend and...

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Kenny H . 2021-10-02

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Food was amazing, and we received excellent customer service from both Samantha and jools, but one member of staff had a bad attitude and went out of her way to try and make us feel awkward (it didn't work) her name was cat/kat never known...

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emmacZ9319LU . 2021-09-25

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Me and my partner were this pub this evening. We went in ordered our food. The food seemed to take a good while to arrive. When the food finally came it was cold. We were not impressed by the service we will not be attending...

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Yozzer1974 . 2021-09-15

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Me and my friend came for lunch firstly we were served by the most rudest bar person Ever. No form of any communication as she was too busy talking to her co workers about if somone in the pub was ‘gay’ or not! RUDE! Order...

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Gilly0287 . 2021-08-25

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Family party of 4 for husband's birthday. We were seated outside as requested & a appreciate ordering via app & table service, glad these remain in place. Unfortunately: The drink first ordered by my oldest was unavailable as an ingredient was out of stock, the...

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Annette L . 2021-08-22

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Worse meal and service we have ever had, have dined at other Greene King pubs and the quality of service and food have been standard, (cheap and cheerful) but here have got to say that the quality of the food especially the meat was way...

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Kieta A . 2021-07-25

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We took our Grandson who's ten for a tea treat ,we was led to our table but from then on totally ignored by the mainly male staff we waited a good 25mins before they took the drinks order from then on the service was very...

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annette538 . 2021-07-03

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They just called to cancel a booking due to football. This is the first we were going to eat out I. 1.5 years and they cancle due to overbooking because of the football. I won't be bothering to go there again. If this is how...

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D2121UIaaronw . 2021-07-01

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Been back here a couple of times after lockdown. Pete and the team have impressed me every time with the friendliness and efficiency of every staff member.Been in for both England games so far and will be returning Tuesday for the next one! The service...

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LoveTravel767844 . 2021-06-19

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Came here for drinks a couple of times recently, the first time we had to sit in the car park...but thankfully the second time we were seated on the terraces, overlooking the bowling green. They have done a wonderful job transforming this place. I imagine...

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ropentastones . 2021-05-25

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Visited with my wife. Nice gesture to honour a voucher for a free bottle of wine for my birthday in January. My wife had the chic n mix, I had mixed grill, cooked to perfection. Finished off with dessert, my wife had hot chocolate fudge...

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ianrR1050XI . 2021-05-22

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I’ve always loved it here! And I come very often the food never disappoints. But this time round there was just a few things I’d change... especially since I work in the industry myself. The presentation of my meal was a bit chaotic. Two many...

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Chloe J . 2021-05-21

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We came yesterday for a meal and some drinks and there was one member of staff who stuck out to us. Her name is Samantha and she is an absolute asset to your pub. She was so polite, made sure everyone was okay an had...

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bethanym33 . 2021-04-24

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The service was poor, all our food came out at different times. The actual food wasn’t awful but then I asked for desert chocolate fudge cake without ice cream, came with it, asked for it off got the same one woth the ice cream scooped...

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Neaskinner . 2020-12-29

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It was good to experience a lively atmosphere, with everyone adhering to the Covid-19 guidelines. A joy to go out for a meal.

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Yicker69 . 2020-12-18

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My husband and I visited for lunch today. Enjoyed our excellent meal. Our waitress Kayleigh was the most helpful caring and attentive. She is a credit to your team.

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joansmith13 . 2020-12-11

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Live local to this place and I have to say it’s never been a favourite. Thought we’d give it another whirl last night and came away scratching our heads at the complete disparity with which their so called COVID rules were being applied. Felt like...

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davidbI6756JN . 2020-12-06

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Always enjoyed a meal here. I was expecting a somewhat restricted menu because of the recent opening after lockdown, but I was assured there was a full menu available. We ordered two steak and ale pies, I think they had been put into the oven...

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Crystal9999 . 2020-12-03

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Turned up for Sunday Roast at 17.30 to be told non available for a large pub like this I find it a bitter pill to swallow, they should ensure they have enough as it’s only early they said they had been busy earlier. The place...

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JACK086 . 2020-10-18

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Good food but not good for value.. Taking in to consideration covid rules very well.. Waitress was very loud and very chatty and knew we wanted serving but turned round took our order and turned back and carried on for another 10 mins. We found...

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Madalice24 . 2020-10-17

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We stopped off at this eatery whilst venturing along the A580 East Lancs Road. The place is your traditional pub with large menu choices catering for all. Prices reasonable, place was really clean, staff were all very attentive and friendly. The car park is large,...

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sean-ellis-gee1234 . 2020-10-09

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This place never disappoints. Food was delicious as always. The order by app was quick and convenient and waiting times were good. A shout out for the puddings which are always good.

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Monica310165 . 2020-09-16

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Decided to come here for my 40th birthday with my husband and son on Wednesday 2nd September, we booked online and through the app which was great! My son wanted the chicken wings in Texas bbq sauce but was out of the sauce so he...

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klouiseh20 . 2020-09-04

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Went 11th August for eat out to help out. Went at 2.30 to avoid the crowds. Wrong, it was as busy as it could be. Waited 20 minutes to get our order in. Another 20 minutes for our drinks to arrive, which were wrong anyway....

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Jim M . 2020-08-12

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We went today called in, and asked for a table outside , and told to go outside to pick our own seating .. so we did and were given menus..We were told that staff would come and take all our orders ..--- fine - we...

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albertdV2193CE . 2020-08-10

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Had a table booked for 5pm,received a call at 4.40pm to say have a Limited menu,still went as my son wanted to go, no steaks,no gammon,no mixed grill, no garlic bread, no real ales on draft. Complained to management, was told sold out of food...

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IanRat1 . 2020-08-04

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Really enjoyed our weekly visit. Atmosphere was great and the service received from Kim was superb. The Food was hot and tasty, with a wide selection of choices

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Rivington121 . 2020-03-07

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Love coming here for a Sunday Meal. Lovely environment and great food at a good price! Been lots of times and will keep coming!

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AlcockM . 2020-03-06

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Very disappointing. Wanted the chicken challenge but they didnt gave all the stuff so ur was off the menu. Went for the chicken platter the chicken mushrooms and onion rings was all rock hard ot looked like left overs from the day before and been...

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derbyshiretracey . 2020-02-18

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The food was amazing along with the service. A special mention for our serving staff member carolin who made sure our meals were great and even checked back to ask if we needed anything else .a great night

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Gaspa2802 . 2020-02-15

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This was our favourite place to eat. Took our son and several family members for his birthday. Sorry to say the meals were nowhere near as nice as they use to be. The sizzling platters didn't even sizzle, very disappointed. It has been renovated and...

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janethN6894ZJ . 2020-02-10

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Was served by the lovely Carolyn who always make our visit amazing. Best staff member in there always asks if wen need anything else brilliant service from Carolyn xxx

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Emmawright111 . 2020-02-10

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Was served by the lovely Kimmy, nothing was to much effort for her and she was always smiling, excellent customer service amazing food we all got the sharer platter and a mixed grill, food was absolutely lovely, very quick service and very hot. Would definitely...

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U4330CTjennys . 2020-02-08

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Bought my 3 daughters for some lunch and a few drinks, got served by Kim who was absolutely lovely and so helpful. Nothing was to much trouble. Would definitely return lovely food, quick service and friendly staff

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sharonhY8045WH . 2020-02-08

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Fantastic food and excellent service from the lovely Kimmy D and all the staff. Food was hot and didn’t have to wait long

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sarahsE1665FM . 2020-02-08

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This has been our family place to meet and eat for a long time,always accommodate our big family,food always great,staff always friendly and chatty

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vonusher80 . 2020-02-08

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Had steak and chips was served on bed of onions which took the taste of the steak away.... Steak was very rough chips where undercooked.

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D4494HElaurah . 2020-02-01

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Visited with family on Sunday afternoon. Ordered steaks, lasagne and roast dinners. Roast dinners were good, steaks weren’t cooked as we’d requested. My sons medium was so overcooked we sent it back - leaving him with no food while we ate ours. My other sons...

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Hfstoba . 2020-01-20

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Visited with friends and family only 2 staff on the tills. No childrens meals. No onion rings no macaroni cheese no ice cream for the brain freeze challenge.no chocolate fudge cake no no chicken nuggets or chicken strips. Absolute joke.

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steffiejayne . 2020-01-01

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Awful experience some food overcooked some food undercooked and some food cold an hours delay in between courses even though numerous requests made to staff for next course to be served it took three and a half hours which is totally unsatisfactory

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berylswift . 2019-12-29

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Absolutely disgusting ruined my Christmas Day.. the meal was like a microwaveable roast dinner... My veg was rock hard.. that included my roast potatoes I can’t believe how much they charged us for this?? May as well of been a normal Sunday dinner in the...

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sophies907 . 2019-12-29

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visited pub/restaurant to try the 3 course festive menu all my families food and drinks was good, good choice to choose from on menu . also very reasonably priced at £15.99 a head

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darren n . 2019-12-16

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I used to visit here quite alot it was great at first but when they got busy food was poor the staff were ok but some where miserable i decided to visit again see how it was after make over nothing spectacular it was 4.30...

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333carle . 2019-12-10

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We called in on Sat 7th Dec at 7pm. The level of trade was very heavy. We asked for a table and straight away they cleared a table for us. The food was ok for the level of trade but the service on the bar,...

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tracie2 . 2019-12-09

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Went to the carr mill today for lunch with 6 family members I choose this place because I had a voucher for 25 percent off food and drink ,when I went to order the machines were down so couldnt use the voucher and had to...

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Syl S . 2019-10-28

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the chicken on our meals was obviously incorrectly thawed. the member of staff was so apologetic and lovely...gave us free drinks ...but replacement meals awful

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201644 . 2019-10-13

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Food was delicious, staff where very helpful and plight, well worth the money to get a perfect and cooked well meal.

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Matthewalanbrown . 2019-10-09

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Lovely food, had live football on and atmosphere was pretty good. Will defo be going back again soon

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robdavies84 . 2019-10-06

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Don't go with your family on Saturday afternoons for food ...last two times now it's been packed with coach party's...packed with guys boozing and swearing...which is fine but not ideal for family times

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chris c . 2019-09-28

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Put a great act on with 4 barstaff what a complete moron the manager is. Had 4 drinks all glasses still on table.

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David P . 2019-09-28

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