Captain Jack's in North Somerset

Staff on the bar were lovely but please avoid the food. Ordered what we thought would be a restaurant meal and we got food in a takeaway box plonked in front of us with no one telling us were cutlery etc was. Chips were stone cold and disgusting. You pay restaurant prices and get yesterday's left overs.

Great location and views Inside the Grand pier Enjoyed the live music Not really worthy compared to the outside world but while considering this is a tourist attraction, it’s okay

Good location but a shame this place doesn't take advantage of it. Didn't like the look of the food that other people had ordered, so just had a beer, and that wasn't great either.

It's a nice location, but on a sunny Saturday by 13:00 not open, 1 employee on staff, no one knows what's going on. Terrible

Use to love Weston but gone down so much and the food and drink in captain jacks is terrible I’d cook on a bbq better

Person on the bar this lunch time (4th June 2024) was lovely, nice little selection of drinks and cheaper than where we travelled from which is always a bonus! Food was quick, didn’t expect the world and it didn’t disappoint - filled the gap ready for the rest of the crawl

Shout out to Lauren for pouring the best pint of Guinness I've ever had out of a plastic cup.

Had couple pints of beer while sat out on pier looking at the sea

Good value for money but drinking from plastic cups is never good

Captain Jacks bar is on the Grand Pier. It is also attached to the amusements so the kids can go play while you have a drink ;-p

The worst (warm) Guinness in a (plastic) glass I've ever had.

Pretty terrible. Worst pint of Guinness I've had in years.

Enjoyed ourselves. The staff member was very polite. Great tasting Cider and the Bar itself was nice to look at. Thanks for an enjoyable visit.

Not good do not bother . How can you fail to make a place with a captive customers this bad . Chips were cold burgers were ???. Beer flat . Out of plastic cups ( £1 deposit ). The pier was full the bar was empty i know why now .

Friendly service but terrible food. It all tasted like defrosted and fast fried (fish, chips, burgers, etc). I would not recommend this establishment.

Avoid at all cost. All drinks where flat. Had run low on gas. Dispute this carried on serving flat drinks. My wife took her drink back 3 times, changing for different drinks all completely flat. Threw away in the end Waited another 20 mins to get my drink. Complained to manager didn’t care. shut down you have no idea how to run a bar.

Avoid this bar went in there for a small glass of wine to my partner and to say small was an understatement they charge me £5 for the smallest wine I’ve ever had and the staff were very rude and it took ages to get served they were just loitering around all blasé not in a rush to serve at all

Took ages to attract a server, waited and waited for our drinks to appear. Meanwhile, watching as people who ordered after us all received theirs.even having a word with bar staff didn't help. For a stress free pint, go anywhere else in Weston.

Couldn’t order at the bar for some reason even though there’s a huge sign saying order here. Was told table service only. Took a seat and waited a fair amount of time with no service. Went back to the bar to ask if I can order there and was told to take a seat. When I told them I had been taking a seat for some time they said we are busy when they’re not that busy at all. Gave up and went elsewhere. Definitely wouldn’t be returning g here any time soon.

Terrible customer service, don’t bother! 12:50hrs on 5th June 2021 Isn’t massively busy plenty of staff and plenty of free tables both inside an out. Big sign above the bar which says ‘order here’ so we approach the bar to order. “Table service only” the bar staff muttered... We sat at a table there is a barcode on the table which we assumed you needed to scan to place an order. After trying for 10 or 15 mins, that wasn’t working we noticed the same bar staff member coming round fo take orders. Completely skipping our table and going to others who had arrived after us. Few mins later the table next to us asked if they could cancel their order which they made and paid for 30 mins ago, drinks never arrived. Staff member disappeared without so much of a look in our direction. We approached the bar again “table orders only”.... We left without anyone attempting to take an order and won’t be back.

Don't come here.There are several reasons why not to come here: 1. It takes soooo long to get a drink 2. The tables are dirty 3.The beer was poor

Most awful bar & staff I have ever visited. First they overcharged us & took 2 conversations for them to dmit & refund. We had to pay a deposit of £1 per plastic cup. When we took cups back they had no chance apart from 5p's & expected us to be OK with having £2 in 5p's. We had to wait 10 mins for them to phone the manager who arrived minus any change so then had to wait again until he went & git some others were also waiting behind us. No apology!! Will avoid going again

Could not eat the food total waste of money. Chips hard burgers microwaved. Pint in plastic cup wuth a £1 deposit, dont mind buy pint was non drinkable. Never come here again

£9.95 for a microwave Rustler burger, undercooked chips and a pint of 'carling'. Dark, dingy hole of a place. Should change the name to The Dungeon, would be more suitable and definitely not the family pub it advertises itself as. Next time I'm in Western Super Mare I'll definitely give this dump a miss.

We found this pub when we were looking for somewhere close to our apartment to eat as the weather had turned to heavy rain and we didn't want to walk too far with our puppies. It was a great find, dog friendly, helpful staff and lovely food. They have a restaurant but we ate in the bar, food was delicious, I had pan fried plaice with dauphinoise potatoes and my hubby had one of their pies (chicken & chirozo) with the same potatoes and we shared a dish of perfectly cooked broccoli, carrots & red cabbage, yummy!

Named after a pirate and felt fleeced after we had brought two drinks. Not very well lit and very cold, also as soon as there is nobody in they closed up. wouldn't recommend.

We just stopped by for a quick drink. It is very noisy as right by the arcade machines on the end of the pier with an open door to that area. Its basically ok but nothing special. Maybe the doors might be open in the summer to the open sea would be nicer I am not sure. But this particular visit was just reasonable. The staff were very pleasant and efficient, but trouble is right by the arcade. But the idea of a sea captain and pirates is great themed.

Stopped off for a quick lunch while we were in Weston. Limited menu, apathetic staff, over-priced for the portions, and we had to send one meal back as it wasn't cooked through properly. We will definitely give it a miss next time we are in town!

Booked this Bar/Restaurant for a family 70th Birthday and Family Reunion celebration last weekend. We found the staff to be very helpful in planning the event, the food superb (it exceeded our expectations), the staff were very helpful and friendly on the night. It was just perfect. Would highly recommend. Such a great spot on the end of the Pier.

We needed a place to get feed our two year old son and saw captain Jacks as a family restaurant. when arriving the place wasn't very busy but looked cleaned, so I headed to the bar to order drinks and a meal for our son. The barman was friendly and polite although did have some trouble remembering the order as I had to tell him three times. I sat down to look at the menu and was disappointed by the lack of choice and sticky table, if i remember correctly there are only about four adult dishes to choose from. Just before I went to order our sons food arrived was a fair sized portion and hot, so I can't complain about the speed of service. When our food arrived, very quickly, it was a bit of a let down, considering all the meals come with chips as a standard both of the meals had undercooked cooked chips, and the burger I had ordered felt and tasted like it had been microwaved ( very bland and the bun was very hot and soft) All in all it was a very mediocre experience and I won't be returning

This is not quite a pub but it is a handy place for a drink on the pier. In fact it majors on the fact that it's a true captive audience it is serving. We came here today and found an oompah band which was interesting. They were also offering special German beers and bratwurst so having a beer in the sun with the band in the background was nice.

Came here with my partner and 6 month old. Nice place on the pier, small menu, but a nice & simple selection. Staff seemed friendly. Only had to wait 10 minutes for our food. Could have been even less than that (and it was cooked properly). Could have done with more pirate theme stuff (music, everyone loves a good swashbuckle when they eat). Overall though it was a great experience. Nice setting and not expensive!

My son worked on the Pier as a teenager and when working with me in London. We watched it burn down on TV. So it's taken me six years to see the new pier and then only attending a wedding reception! So still not been on the pier proper! however, the reception was in the Captain Jack's reception room. On arriving and approaching the bar the bar staff almost instantly disappeared!!! Unusual approach to service, however, on re-appearing after five minute wait they were very good for the rest of the evening. The venue proved to be a great success for the bride and groom and the evenings festivities. What was impressive was the excellent fish and chips, very well presented, good and hot and extremely tasty, not easy to do for a 100 plus! So over all a very good evening and we were very well looked after by the staff. Now must visit the actual attractions!!!

Booked for an evening meal on Saturday 16 April, one hour before.