Canterbury Chartham in Canterbury

Very nice poached eggs here today for breakfast. I also noted lovely salads and amazing patisserie’s for future visits. Nicely cooked and presented So pleased they do Sourdough toast! Staff very helpful and friendly.

The staff were very friendly and helpful. However my panini was dry and burnt and very small with hardly any salad. My friends jacket potato was dry and served without any salad. Very disappointing for this new restaurant.

Visited restaurant and was appalled by staff serving!There were two persons one didn't stop running their hands through their beard and the other one was placing their hands both sides of their hair and smoothing it back,this was like an obsession it was done so often,I didn't eat my food and left something needs to be done about that pair a bit of hygiene training wouldn't go a miss.

Had lunch here, wrap terrible. Bacon and brie panni terrible and as for a coronation chicken sandwich well if you like plenty of sauce your in luck

Literally walked out leaving 2 full plates of food it was embarrassing! The ham was sweating, it looked like it had been kept for weeks half of it had changed colour 🤮

A good find, we stopped in here on way back from Canterbury. Great cake and drink at a very good price, the staff were friendly and COVID restrictions were strictly adhered too. Will definitely be back very soon. Well done guys.

Called in for breakfast. Very interested girl on till. Wonder what she will be like at the end of her shift.Food was tasty but disappointed overall when the flat mushroom was just 3 segments that did not make a 'whole' and part of my dry and overcooked bacon rasher was missing. Had to pay extra for toast and over £2 for a small cup of tea.Very poor value for money. The total bill of £9.35 represents a real rip off. One positive was the waitress who brought my food was cheerful and welcoming.

Llevé a mi madre anciana y a mis tres hijas a almorzar aquí; no me importa pagar los precios del 'café del centro de jardinería' si todos tenemos un buen momento, pero es una destrucción del alma toser estos precios para una experiencia tan deprimente. Menú bastante malo con sándwiches / opciones de envolturas aparentemente seleccionadas al azar; "Me gustaría el BLT y el aguacate en una envoltura, por favor" "Ese solo viene en un sándwich". Advirtió que tomaría media hora para una ronda de sándwiches, pero fue más largo. Sin aguacate en el BLT y aguacate. Fui por cubiertos y encontré cientos de cucharas, sin cuchillos y un tenedor. Sin disculpas, fui a la cocina y regresé con un cuchillo: "es todo lo que tenemos". Mesas muy lentas para despejar (por lo tanto, no hay cubiertos). Observé que la mesa estaba siendo limpiada y le dieron un trapo MUY superficial. Las mesas están sucias. Quiero decir que limpian las partes superiores, pero los lados están literalmente incrustados de suciedad; puedes rasparlo con tu cuchillo (si puedes encontrar uno). El personal horrible habla alegremente entre ellos pero no puede entablar un tono amistoso con sus clientes.

Mi esposa y yo llevamos a nuestras hijas al juego suave. El amable miembro del personal nos informó que "debemos usar calcetines en todo momento debido a la salud y la seguridad". Lo suficientemente justo. Trabajando como un profesional de seguridad, puedo entender esto.Lo que no entiendo es por qué no imponen los mismos estándares de higiene dentro del juego suave. Como muestran las fotos adjuntas (aunque mal), el techo está cubierto de telarañas. Tenga en cuenta que los niños pequeños con poca o ninguna inmunidad a los gérmenes, frecuentan este establecimiento con una cadencia regular.Recomendaría a los contratistas que asistan al sitio para realizar la limpieza profunda antes mencionada y volveremos. Esperamos ver el resultado.Además, la cafetera estaba rota. . !

Sólo dejé para el café, pero el personal era muy amable y eficiente. El café se servía rápidamente. Había un montón de pasteles disponibles para ir con el (aunque no teníamos ninguno) y noté que el menú ofrecía opciones sin gluten y vegetarianas. Parecía estar ligeramente por encima de la media de su centro de jardinería.

Llevé a mis tías a almorzar aquí hace unos días. Parte de cuatro, algunos de los cuales calificaron para las comidas de los jubilados. La señora mayor que estaba en la caja claramente me disgustó cuando le pedí que pidiera mi comida antes de que se prepararan las bebidas calientes, sin intención de ofender, y las cosas iban cuesta abajo desde allí. Ella no podría haberlo hecho más complicado o haber sido menos útil. todas las damas que están conmigo son ancianas con una variedad de discapacidades _ para una de ellas salir a comer es prácticamente su única salida de un mes, así que ya tenía suficiente en mis manos. Era tan malo que otros en la cola se reían de su comportamiento. La comida llegó rápidamente y estaba bien. Nada tan bueno como recordaba de hace aproximadamente un año. En general, Gina hasta que arruinaste nuestra salida. Así que, bien hecho.

Actualmente estoy siguiendo una dieta muy restrictiva por razones médicas y el personal fue muy amable y servicial y me preparó una cena especialmente, sin ningún problema. Echo de menos el asado de carnes asadas y la mayonesa de rábano picante, ¡delicioso! Un ambiente relajado y agradable. La espera para la comida es larga, pero con tiempos impredecibles y la esperanza de que la comida se prepare cuidadosamente es de esperar.

Aparcamiento ocupado a las 12. 45 y parece que a toda la generación más vieja tenemos 10. 95 especiales. Lentamente muévete en la cola solo para que te digan que la sopa se había acabado y que no se estaba preparando más. Buen café y hay una recarga barata disponible. El personal es amable, pero no lo suficiente de ellos. Área de niños contiguo restaurante, pero cuesta más 2. 25. En general, no vale la pena molestarse con él a menos que esté interesado en plantas caras y feliz de unirse a la generación gris.

Esta es una revisión difícil ya que nuestra visita fue en general satisfactoria. Con el período previo a la Navidad, aprovechamos esta visita para buscar ideas para regalos. La tienda en sí estaba bien diseñada y, como es de esperar, está llena de ideas para regalos.Pero esta crítica está en el restaurante. Para lo que uno debe estar preparado es la espera para entregar su pedido en el mostrador. Estuvimos unos 20 minutos parados allí en la cola y luego, ya que está preparado a pedido, hay otra espera. Si tiene un pudín, debe volver a unirse a la larga cola para decir que ya está listo. Solo hay una persona que hace todo, desde el pedido hasta la cocina y la caja fuerte. Es extremadamente agradable y se disculpa con todos por la espera, pero se está quitando los calcetines. Desde donde estaba sentada, estaba en movimiento con órdenes todo el tiempo. ¡Solo espero que ella no estuviera en el salario básico! La comida cuando la tienes es muy buena y caliente. La moraleja de esta historia es que no es un restaurante al que ir si tiene prisa. Incluso si tienes algo frío para comer en el mostrador, prepárate para una cola muy lenta para conseguirlo.¿Volveríamos a este restaurante? Sí, lo haríamos, pero probablemente optaríamos por la tarde y tomar el té.

On first impressions garden centre is very neat and tidy. However we called by for coffee and breakfast. Girl on till very pleasant. Restaurant with no more than 8 tables occupied, we waited 25 mins before we were told there were no sausages. Another 10 mins and we got our breakfast. Not worth the wait. Our 1st time here and will be our last.

Popped in on the way back from Canterbury for a quick lunch. The staff were friendly and helpful. Enjoyed the mozzarella panina and mocha. Used a couple of Wyevale vouchers so it made s nice cheap lunch. Popular but not mega busy. Clean and comfortable. Recommended.

For Mother's Day we tried booking a table. We called a total of 7 times, eventually speaking to staff who told us that the kitchen was too busy to book us in. I gave up and decided to go down there ourselves and chance it. The food is overpriced beyond belief considering how long we had to wait for it and the overall quality of it. The staff were rude towards other customers and even their own members of staff I noticed. Won't be returning anytime soon!

I regularly visit Wyevale garden centre with my mother & our dogs. I was so pleased to see they now have a small seating area for the cafe for dog owners to sit with their dogs, the staff where very friendly & the coffee lovely. The only downside is that its a bit expensive. We shall be making this a regular thing now . I live in Thanet & there are lots of dog friendly cafes so nice to find one to near mum.

Visited with my family for a light lunch. Ordered food, £6.50 for a panini!! Then after being sat for 15 mins we were informed that they had run out of wraps for the kids meals and panini’s so we had to re-order. We’re not apologetic at all!! The food arrived after a further 25mins and was wrong. We had ordered tuna for the kids but they were given ham! When we informed the waitress that they should be tuna. We were told that they don’t do tuna in the kids meal! Again we said tuna is what was ordered she just said the same and walked off!! Terrible customer service, poor value for money & coffee that cost more than costa!! Don’t waste your time & money.

Muy decepcionante. Sólo queríamos unos sandwiches. No hay jamón de jamón y queso sandwichera. Bocadillo de palitos de pescado es en realidad una bap y los dedos de pescado son realmente baratos. . Los peces de color gris. Pedí un sandwich y tostado, a pesar de que se le pidió que no fuera. La chica hasta tuve que preguntar todo. No pedimos ensalada dentro de uno de los bocadillos y resultó con ensalada y ninguno en el lado. Esto estaría bien si era barato, pero no fue así. No regresaré. Muchas mesas no aclaradas. Era un caos y no estaba tan lleno.

Hemos visitado varias veces, en el pasado, pero el servicio ha sido lento hoy superada todo. Fuimos a almorzar hoy llega en el restaurante en 12. 45 nos dijeron que habría un ligero retraso en 1. 45 nos dijeron que sería al menos 5 minutos. Todo esto por un plato de sopa y un queso macoroni. Nos dieron el dinero y me fui a trabajar (hambre).

He dado este 4 ya fue una buena oferta con Groupon. La oferta fue merienda para dos (10 libras). Esto incluía sándwiches, jamón, tomate y queso y pepino, rebosante con abundante. Bollos, cuajada y mermelada y un surtido de pasteles. También era para infinidad de café o té. Las bebidas solo hubiera cuesta 5 libras cada uno como las tazas eran grandes y tenían dos cada uno. No pude terminar.

Sorprendidos al encontrar un área de descanso grande, con mucha variedad de todo parece ser caseras para pedir comida, pero detrás de los clientes con jardín tarjetas Club tarda unos 6 minutos para ser servido.

Fuimos un lunes por la mañana y pasamos un tiempo estupendo de mirar y comprar plantas para nuestro jardín. Disfrutamos de nuestra visita a la cafetería donde el café estaba caliente y sabroso, y también disfrutamos de bollos que estaban deliciosos. El personal era amable y acogedor, y nos sentimos las opciones de café eran muy buenos y quizás la próxima vez tendremos el almuerzo.

Aparecimos para comer hoy, pero estamos muy decepcionados. La comida tardó años en llegar (había algunas personas quejándose) y luego un plato tenía que ser enviado de vuelta ya que no fue debidamente preparado. La señorita que la comida era excelente, pero en volver al precio que cobran (también ningún descuento para intercambiar jamón judías - muy injusto) espero mucho más.

Recientemente han sido restauradas. La decoración es de buen gusto. Comida bien presentada. Ensalada de fruta fresca batido y estaban a un buen nivel. Volvería para una comida ligera de nuevo.

El área de juegos blandos (el cual no es gratis la entrada) es siempre desordenados. Nueve de cada diez tengo que borrar el mesa de tazas y platos sucios antes de sentarse. La zona de la cafetería parece ordenado pero la habitación jugar suave deben conseguir olvidado.

Los centros ofrecen té helado para wyevale 2 por 16 libras. Oferta especial bajo groupon 10 libras. Disponible 10-12, luego 2 hasta las 4:30?.

We stopped off here for a quick bite to eat and a browse around the garden centre. Gluten free products didn't appear to be openly advertised but the cashier was very helpful with her knowledge of what actually was available . We had fish and chips made with gluten free flour and sparkling water...the batter was crisp and light The fish inside white and flaky. Mega hot as well. This was served with chips and peas..these fairly ordinary but the fish made up for it. Will visit again.

Had a great breakfast here - very fresh, high-quality ingredients at a good price and perfect for those looking for a full English breakfast without heading all the way into Canterbury.

Queued for ages with my 4 children. Was hoping to purchase the children's lunch boxes but there was hardly anything on display. An extremely poor choice. When i asked the manager if there was anything else that could be displayed (I was struggling to make up the number of items required for the deal!) I was told "no, that is all there is". His attitude was 'i cant really be bothered...' Thankfully another member of staff (who was bothered about good customer service) confirmed that there were other items that were included in the deal and that should would go and get them....The ball play area was always included within the lunch box price - this was not the case this time. It was now a paid for extra which was disappointing and made it a very pricey experience. Such a shame as we used to enjoy this place, sadly no more. We wont be returning :-(

I like the wyevale centers set up. The flowers are beautiful this time of year, and here are very good quality. The cafe was smaller than some but well appointed. I had a lovely chilled drink and cheese scone. The choices seemed quite wide, and the staff pleasant enough seeing how hot they must have been. Only complaint needed more air con, but everyone struggled in today's heat.

We visit here quite often to look around the centre and our grandchildren visit the indoor play area attached to the restaurant. The restaurant is very spacious but the service is poor and the prices are high. We usually visit on a week day when it is quiet and there often more staff behind the server than customers waiting but they do mot seem to have any organisation. They eventually bring food to your table but on every occasion this has been at least twenty minutes after ordering and we are talking sandwiches not cooked food. The coffee ordered is long gone by then. The restaurant tables in this area are never set up properly although this is where a lot of people are eating. The tables are rarely cleared from this area and when your food eventually arrives they tend to fail to remove used crockery etc. The rest of the garden centre is great but management need to sort out this area and does not warrant the prices charged.

We paid a visit to Wyevale Garden Centres in Chartham and decided to try out their cafe.Our experience with the staff, service and food was a positive one. Our breakfasts came out pipping hot and nicely presented. Tea was good and place was clean.Admittedly, on occasion some Centre staff can be quite abrupt and their customer service attitude can be appalling. Some customers in there can also be a bit strange as well.Generally speaking most people are pleasant.

The food isn't amazing but it's very good for it being a little garden centre cafe. The cakes are wonderful and there's always a great selection. A bit overpriced but you pay for the great service and the whole experience of using the soft play, doing a bit of shopping etc, it's a day out. I was on a strict diet once and asked if they could do me some lemon in the sparkling water and they sorted it straight out. Took my toddler here to see Father Christmas too and I thought the food was very good and it was organised very well - very good value for money. They do decaff and herbal teas too which is great as I'm intolerant to caffeine.

you need a second mortgage just to buy a drink. £1.90 for a cup of tea is a bit rich considering its a cafe attached to a garden center. Cod and chips £8. The Baked potatoes looked like they were baked the previous day and reheated in a microwave. A small slice of cake was £3.

Very over priced food and coffees, quite a boring restaurant too, some staff seem unhappy to be there and when rushed they get more unhappy! could do with modernising and letting kids play for free?

A reasonable place for lunch, or afternoon tea - spacious, plenty of seating. Not exactly a destination, more of a stop off for a cup of tea. Clean and tidy - counts for a lot! Cakes were lovely, but a little expensive. Cheerful staff!

This garden centre cafe, has lots of potential as it is light and bright, the food is good but on the expensive side. It has the extra bonus of having a separate kids play area. The play area is relatively cheap and the proceeds go to charity as far as I know! The only thing is that the staff are not particularly welcoming. I get the feeling that this stems from one particular member of staff who might be the manager (not sure), a middle aged lady with brown eyes and blond highlighted hair. She is unfriendly, unapproachable and actually can be outright rude in her interaction with the customers. It's a shame really as I like the garden centre very much, it has a lot to offer and the kids love going there as there is an aquarium were you can look at and purchase fish for a fish tank. There are lots of other things to buy other than stuff for the garden. There are an aray of gifts that can be purchased.The whole experience would be enhanced if that particular member of staff was to actually remember that she is indeed in the service industry and interaction with customers is vital.

A rather limited cafe-style eating place, with tasty home-made cakes. More of a location for a quick snack than a sit-down meal, but a welcome stopping place when walking around this large garden centre.

We tried the special offer of two main meals from the specials board for £12. These had to be ordered at the counter, where the assistant then asked whether we wanted sauce. It would have been helpful if we had been told what was available as there were no sauces on view. Cutlery had to be picked up at the end of the counter, but apparently they were having a "knife crisis" so we waited while more were fetched from the kitchen.The tables were quite attractive and well spaced, but were not wiped between customers and ours was sticky, The food took about half an hour to arrive although the assistant did apologise for the delay. The ham, eggs and chips looked much as you would expect. The sausage, mash and red wine gravy was served in a large soup plate. The coiled sausage was sitting on two piles of mashed potato in a moat of thick, reddish brown gravy, which I personally found far too salty.On top of the sausage were some green seeds, maybe sunflower, and on top of those weresome warm wilted bits of greenery, possibly cress.Some of the staff were trying hard to be helpful but it was not a particularly enjoyable experience. .

Nicely presented eating area, not a restaurant really more of a cafe, some self service but others you order from the counter. Food takes an age to arrive, service is slow and not always as polite as it should be, and the prices are astronomical (the play area costs extra) all of which adds up to the feeling of being fleeced at every opportunity. There is potential here to improve. School report: must try harder!

Had a very good "afternoon tea" consisting of ham & cheese sandwiches, fresh scone, Cornish clotted cream & jam and a small cake which was beautifully presented on a three-tier stand on 28/06/14. The service was fantastic and nothing was too much trouble. Will definitely return for another "afternoon tea" again. The only criticism I have is that restaurant area is looking very tired and in need of a refit and not just a cosmetic paint job. Be good if they could change the layout to get away from the “canteen” feel.

Ordered 2 teas and 2 egg/mayonnaise sandwiches. Cost £12.38 - very poor value.Also the tea was served straight away but the sandwich took almost 20minutes to arrive.Staff serving were very loud and seemed to be reading from a script .Will not be going there again!

Situated beside the A28, within a well stocked garden centre, this restaurant has friendly and attentive staff, a wide rangeing menu, and has the additional benefit of an enclosed play area for children. Well worth a visit, sure you will return.

For a garden centre restaurant / café you get what you pay for. Good quality coffee and the cream teas are to die for. Worth a visit as the staff are efficient and very helpful.

Took my 14 month old there this week. I purchased items for myself and took snacks for baby because they do not serve anything suitable for her to eat. Told that I was not allowed to give my baby food from home. All food must be purchased from restaurant. I explained the situation but they persisted. Tried to purchase children's meal later on (drink, sandwich and 3 items - rather expensive and difficult as baby does not eat sandwiches or salty crisps). No sandwiches on display so they had to make some especially which they moaned about. Took forever and by the time they came out my baby had lost interest. Will not be going again.

Clean, plenty of tables and chairs, bright and airy, modern and functional. The food's inexpensive but standardised, but this is intended as a place where shoppers can take a break for lunch, a snack or just a tea or coffee - it's not supposed to be The Ritz. On that basis it's fine and I have no complaints. What else would you expect from a restaurant in a garden centre?