Canterbury Bell in Thanet

Our waitress was very friendly and efficient, the food was very tasty, the restaurant was very clean. Our previous visit was disappointing as the staff ignored us for far too long, but this time we came away with such a different opinion and will definitely return in the near future.

Love the food and service! First time there and passing by the town. Glad we stumbled across this place. We had lovely fish and chips it was light with crispy batter!

We were dealt with efficiently at the check in and conducted to a pleasantly placed table. Our order was taken and the food arrived without a prolonged wait. food was delicious and well cooked. We will come again

Service and food, once again travelled from Deal, walked In, table for two, drink served within minutes, starter excellent followed by chicken tikka. Price excellent value.. we will return

Great place to have a great meal out and not break the bank!

The service was a little on the slack side when we arrived and waited to be seated there members of staff walked by with no engagement at all, a simple hello someone will be with you in a minute would of sufficed. The lady taking the order was nice and helpful, quality of food was rather poor overall. Steak was badly cooked and extremely gristly and chewy this was reduced in price by the manager. Three trim roast was ok but the meat was a bit plasticky like it had been microwaved. A choice of two burgers on the menu is just poor in my opinion and one of them was a plant burger. Variety on the menu for an older teenager is very limited and really needs to be addressed

I go to The Canterbury Bell for the food. I have never stayed there. I think the Menu could need a change, more dishes could be added, as it is now the same thing and it is becoming a little boring. The food and service are good. Just needs an updated Menu.

Our waiter was amazing very attentive and polite and friendly. My daughter's 16th birthday was well celebrated because nothing was too much trouble and the food was superb the fish and chips was huge and delicious and the kids had a great time thank you

Absolutely astonishing food with all of the food and drink that anyone needs for a cold winter morning or a warm summer delight.

It’s always great service, the waiters are always lovely. Fizz Friday is a big hit with my team The food is great

Food was really good and staff were lovely and attentive.

Very pleasant restaurant, welcoming and helpful staff, my dish was delicious and the price reasonable.

Nicely presented Sunday roast with good variety of vegetables

Lovely atmosphere, friendly staff excellent service . Meal and drinks were really nice. Will be coming back.

First time visiting for work, had a Sunday roast. The roast came out in under two minutes of ordering and that's no exageration, a red flag in my opinion and I was rightly disappointed. Roasties were soggy, beef was pretty poor, fatty and just looked of dull quality which made me wonder if it had been made and sat under light heat until an order was made, it wasn't very hot.... Big roast dinner fan so I was sadly very disappointed at the quality in comparison. Pub itself is a lovely, very large open plan restaurant, nice atmosphere and helpful staff. Couldn't fault the pub itself, the food however was a disappointment, I will not be eating there again.

A pipe issue gave a metallic edge to the lager I had. The steak and Thai meal are not worth the money, even with a 30% discount.

Improved a lot since the last time I went

A good place to spend time with family and friends.

Great night at the Canterbury bell. Nice and handy to get to the nearby beaches. Right opposite Westwood cross and the shops

It was warm and welcoming, the staff were friendly and gave great service. Although we was disappointed to find out there was no roast dinners or steak left which felt half the menu gone. We went for my brothers 30th and we had some very disappointed adults with this and we had two very upset children as we had high hopes for roast. On a Sunday and they run out of roast dinners! However all the food we ordered was absolutely amazing, tasted it great. We will definitely be back we just hope this time we get what we came for a Sunday roast !

Waitress excellent, food good and a nice playarea for the children

My elderly Dad loves coming here but honestly I cringe every time, the food seems to have gotten worse over the years. From burgers to steak to pasta, it just doesn't hit the mark. I have to say the staff are all very friendly and attentive and it's always quite full of people.

Excellent service food and staff

Promptly seated, ordered from the table on the mobile site. Food was decent, could have been hotter, and we could have done with a mobile app, but that's nit-picking. Staff were friendly and efficient.

The food, service and venue are all excellent. Was really pleased that I had chosen to visit for a get together with family. Couldn't have been bettered. Long may these high standards continue.

Service was fantastic food was great. And Fern the waitress was absolutely brilliant

Very pleasant environment but exceptionally good customer service. Breakfast service v. Friendly along with James that checked us in. Allways smiling, if only everyone did this. Thanks til next time

Was ok but other cheaper options locally available including a Tesco behind the pub.

The four of us had a very pleasant relaxing lunch with great service and excellent food. Nothing was too much trouble for the staff and will definitely come back again

Went for Sunday lunch. Food and service both excellent. Lovely relaxed atmosphere

Excellent service and high standard of food.

Lovely food and good choice on the menus. Staff always friendly and efficient. Good atmosphere. Ideal place to meet and catch up with friends, family and has a child friendly area. There’s a seating area outside which is lovely when the weather is nice. The 30% off also makes a big difference when deciding where to eat, value for money is always essential. Has good parking as well so the Canterbury Bell comes up trumps on all fronts. Definitely recommend a visit.

Average food pub stuff served well bar closed a bit before time but there wasn't anyone in so don't blame them, generally friendly good management and very clean room

Fantastic time but the waiter excelled himself he was brilliant

Stayed in the hotel. Very comfortable and clean. Competitively priced. Good staff

Lovely pub chain with great food at a reasonable price. Staff were lovely and accommodating with dogs. They also stock hawkestone lager!

Stayed for 3 nights recently, the food and service was absolutely amazing, you have some very very good waiters.

Brilliant ! As a family with 4 Coeliacs I can’t praise the gluten free menu enough ! Just yummy ! Great service

We felt the service give by are server was very good indeed, I thought my mixed meat roast dinner was excellent. Especially the roasted carrots and parsnips. My partner was a little disappointed when you had no olive oil to go with her salad.

Very good service at the table, lovely food

Mega delicious food and the service is really great!!

It was a fantastic evening. It was my husband 70th birthday. We was a bit loud and I do apologise. There was 20 of us . The staff was amazing. George and Amy was fantastic

Food was good. My son enjoyed his chicken gougons. Though It'd have been better if came with some peas. I had burger, it was nice, though it did drip some grease which was off putting. Would come again though.

Great food, reasonable prices, friendly staff and nice warm cosy atmosphere. We had dinner and breakfast as was staying overnight next door. Great location for a weekend away to beat the winter blues. Will come back in the summer months.

I loved it amazing food 5 stars!

Fantastic food the food was fabulous and faultless. It was actually nice to see a menu including the 2 course or 3 course menu that has great choices at good prices and spoilt for choice. The service was so good and quick. The atmosphere was lovely and plenty of space. The gentleman who served us couldn't of been more polite and professional. Will be visiting more now. Totally incredible experience thankyou.parking is good also.

Lovely spacious place, service was excellent & very friendly. I had a 3 meat roast, it was ok not the best I've tasted. Not that hot in temperature & to be honest mine are better but, I still enjoyed my meal out & would try again in the future.

We went for breakfast and we were greeted by really friendly staff. Overall it’s brilliant value for money and the atmosphere is cosy and chilled. Would definitely recommend.

Staff polite and helpful food was great also had discount vouchers made an fabulous evening of good dinning!

Always made to feel welcomed, we had booked for two but turned up as three which was no problem just a very short wait as it was very busy. Our meal was delicious, highly recommend.

The waitress we had was brilliant, had lovely food. Never had a bad meal. The bar staff let the evening down. There was no change in the tills so ended up getting all 2pences. Nearly got given 2 dirty glasses til we pointed it out and not enough staff serving.

We had a great meal. The staff were really attentive and engaging which is quite rare these days. The food was cooked well and I would highly recommend the restaurant.

Two details stopped this place getting a 5*. The bread that came with the prawn cocktail was tasteless and dry and the cost of drinks was outrageous. Otherwise the rest of the food was excellent and the service was extremely friendly. Price of drinks would prevent me returning.

As usual the drinks etc are fine, no problem. A tray of dirty glasses on the table when we arrived, still there when we left two hours later. If you are only visiting for drinks you are obviously not classed as important as people who are eating. Amazing as the wine and beers cost a lot more than some people appear to spend on their meals!!!

This was my second visit in January, my first visit in December was good overall and coffee with a lovely creme. The second visit was somewhat underwhelming, food ok coffee like dishwater, really put me off visiting again.

Lovely lunch and service was excellent.. big well done to our server Cameron for his professional and courteous approach. Very kind, clear and precise and a lovely manner. Made our lunch more enjoyable.. Cameron should be praised by his peers for his service!

Everything was absolutely great

staff friendly, polite and efficient

Never had a bad meal at the Canterbury bell, whether that's a burger or roast dinner! They also offer vegan dishes, which is helpful for us dairy intolerant folks 😅

Had a Sunday lunch here today a d was served by Jordan, absolutely delicious food, nice size plate and hot when brought out, Jordan was lovely and kind, will be coming back again

Rib eye steaks were slightly over cooked and pretty tasteless. One tiny mushroom and an undercooked beef tomato. Not good value at over £20. Service was slow, had to ask to order and get up and go and find the drinks menu. Once finished they rushed you out paying the bill.

Easy to order, Quick service, lovely staff, food was delicious, had fish and chips and 8oz ribeye for mains, crumble and sticky toffee pudding for dessert, all came hot and tasted fresh. Will definitely be back

Lovely food. Staff very friendly and helpful.

I'm not one for complaining but as you sent survey I will vent my frustration. You sent an email advertisement of 30% of mains. I took the opportunity replied to the email and booked a table for 2. Upon arrival showed to a table by a member of staff at which I explained I had a booking. I had a steak meal of which the steak was very chewy yes I did not express my feelings but did not eat all either. Upon paying the bill my mother paid I did not get a chance to look at the bill. After paying I did notice the bill and see all costings were at menu price with no sign of 30% discount. Having asked I was told I should of said before bill was paid. Nothing could now be done. At that point waitress walked off. When paying the bill my mother asked about a tip after actually tapping the payment device with her card. Waitress replied it's better to pay cash as a tip as a card payment added to bill she would only get a percentage. My mother gave a £20.00 note asking for change to give a tip. 2x£5 and 1x£10 given as change £5 of which was given as a tip. What with this action I'm sure the bill could have been cancelled and discount been applied and bill repaid. This experience is why I have given low scores I'm not saying I will not be returning BUT I will certainly not be rushing back and I have expressed my experience with different people I have met since. Sorry to say one unhappy customer.

Great service and excellent food.

Not very good The chicken pie was burnt ido not wish te same experience again

Menu could be bit more of a range the hunters chicken was nice and the chunky chips it comes with was nice the garlic bread however was more herb than garlic didn’t like the fact they allowed a dog In the restaurant (wasn’t a service dog) it was on the chairs

Ate here last night and was impressed with the quality of the food. The chips are great and meats cooked to perfection. Thanks to the kitchen staff for doing a great job and front of house for their service. I'm visiting the area but will be sure to return again.

On a very busy day we had lovely freshly cooked food, that was hot and very tasty. I am a vegan and it was the best vegan meal out I think I’ve had. The service was great too and I’d definitely recommend.

Yet another new pub restaurants from Marston. Same menu. Great staff with reasonably priced food

Arrived on a cold winters day, inside was warm and welcoming. Our table was nicely positioned and staff were polite and friendly. We liked that it was dog friendly. Food and drink was ordered from a menu that had a good choice. Food and drink was served in a reasonable time. I had scampi which was fine but I've had better and I will be trying something else next time. We also had dessert which was great. We had 30% off mains voucher which made it good value for money.

Always lovely visit about twice a week however last night meal was not very good my steak was so tough I couldn’t eat it I ended up taking it home for my dog who even had trouble chewing it

Excellent service from the entire team and particularly the manager. Highly recommended

It was very busy and we had to wait a while for our table but the table service was excellent and all the food was lovely. I was particularly impressed with my medium rare sirloin steak. It was cooked correctly which not many restaurants pull off! We will be back again soon.

Great place to visit, friendly efficient and the food is so well prepared (when you ask for a steak to be medium rare… it actually comes to you medium rare!!) little things but makes a meal there count and you want to return. 👍

Super staff please try place to spent time,food ok,will use again and again

Great service food good, very quite but was expected as it was Monday.

Maybe this is one off but the service started off good but from the time I finished my last drink till I was checked I was well over 20 minutes and the service industry. It's unacceptable, especially when they had to walk past me 20 to 30 times while serving other customers

Great food at a good price, excellent service,all four of us had three courses and drinks and coffees for £120,well done to the Canterbury bell.

Lovley good, brilliant service.

Portions not very good including soup not very hot

Very friendly lovely food fast service,all the family enjoyed the experience

We were seen to our reserved table very swiftly as soon as we got there which was approx 15 mins earlier than the reserved time of 6pm. I was greatful that my request of being near to the disabled toilet was granted due to my mum having a weak bladder due to diabetes and dementia. After being seated our waiter took our order for drinks and gave us the menus to look at when we were ready. There was no rushing us to order or whilst eating. Mum eats slowly and they did not take any finished plates away till mum had finished. If they had mum would have stopped eating and felt rushed. The waiter at all times was pleasant and helpful. Service with a smile,please and thank you's go a long way and he had all 3, as did other waiters who helped with bringing our meals and clearing away. The food was delicious and I and my family, there were four of us in total, are looking forward to having another meal there in the near future. The place itself was very clean, no stickiness to the tables and toilets were clean too! After leaving the restaurant, the wind was extremely forceful so due to my elderly parents being with us ,81 and 87, I stayed with them sheltering next to a bush to take the wind of us while my fiance went to get the car. He pulled up and holding her arm I walked her over to the car. However the wind was so strong it pushed my mum and she fell over in-between the back wheel of the car and the curb even though I was holding her arm. Why am I telling you this? Because there were 3 maybe 4 staff with us in a flash, 2 of which were just leaving to go home, that helped my mum up and got her in the back of the car after making sure she was ok, which thankfully she was all but a few bruises and embarrassed pride. The staff are faultless and I cannot thank them enough for the help they provided to my mum. Thank you all and see you soon Happy New Year To You All xx

Great place to eat drink and sleep

Cameron was a great waiter, very attentive and super friendly

Always a good time here because the setting is nice, the servers efficient and the food is very, very good!!

Never had a bad meal here. It's our go to place for a family get together. The service is good and the food is always excellent.

Very good Marston's pub. I do like Hawkstone lager.

Had a very tasty Christmas Dinner at Canterbury Bell. All four of us could not fault it. Service was excellent and a lovely cosy atmosphere. Special thanks to our waiter Taylor. The Gibbs family

Just had a lovely family Christmas lunch . We are both vegan and used to making do when eating out but were pleasantly surprised and really pleased with the food . Service was excellent. Will certainly look to book again

Brilliant family Christmas dinner, food, service and atmosphere all great.

Was served by Taylor today he went out of his way to accommodate our requests for dads meal - great service

Staff are exceptional which is a massive plus. The food is delicious with good portions. Sunday lunch is great.

Hi all, my self and wife and two other couples had are Christmas 🎄 meal the other evening, it busy but we had reserved a table, the waiter was really on the ball drinks and then starter, and main course and then dessert and more drinks, and every one of us all said the food was good, and a lovely evening had by all, so my wife and I said we would go back in the new year 😊

We went for roast - the food was delicious the staff were friendly, professional & fun and the atmosphere was lovely.

Very pleasant staff. Food good. Good value for money.

Friendly staff and good reasonably priced food in a comfortable atmosphere

Had a christmas meal and as always amazing! We come regularly and cannot fault the food or service! We will definitely be back

The environment was great. However, service was slow, and the staff was very mechanical. I specifically disliked their fried food quality.

Excellent service & food can’t fault it!