Caffe Ritazza Southampton Central in Southampton

Terrible coffee. £3, tastes like dish water

I tried to order a flat white before my train, but while I was mid-order, another staff member jumped in front of me and instructed the server to serve her first. This was not only rude but also completely unprofessional. It’s shocking to see such a lack of basic customer service etiquette. I left disappointed, as I expect staff to be properly trained and respectful.

Staff member working today was lovely and she made great soya milk frappes

Mandy is such a light in those early mornings waiting for the train. She’s always smiling and remembering things we have previously spoken about. I love getting to see her as part of my day while I’m waiting for the train and just chatting to her. Her positivity is contagious and she makes my mornings that much better.

Review based on what it is a no frills no pretense coffee shop with pastries and some convenience items available. Great to grab a coffee wile waiting for your train. My Americano was very good and the service was friendly and efficient.

Mandy is hands down the best barista 10/10 service - so friendly and really makes them morning journeys that much easier!

Excellent customer service from Mandy at Cafe Ritazza Southampton Central.

Couldn’t be more miserable if she tried. I regret buying a coffee here

Totally fun young lady made cafes with a friendly smile and greeting before we took our train to London. Lovely, smart, and refreshing experience after a long day!! Many thanks! Lady from Tucson!

Mandy is the absolute sweetest lady you’ll ever find on platform 1 at Southampton Central Station! Lovely atmosphere, great, friendly service with a smile. Always look forward to grabbing my coffee before jumping on the train to work.

What a lovely coffee stop with equally lovely staff! I was in a rush swapping trains on platform 4. I asked if the staff could make me a quick coffee! The coffee was (a) made very quickly; but (b) was absolutely fantastic! To the two staff (guy and girl) - thank you! You were both great! I hope you continue with the speedrun-timed coffees!!!

Great selection and fantastic service as always

Very nice lady who served us at the station. Mandy is great ☺️

Always an exceptional professional and friendly service. Brightened up those cold dark mornings on my way into London. Great coffee too!

Julie was an absolute gem! Extremely friendly and helpful, she made sure our morning coffee was sorted prior to our family trip to London! Thank you, Julie, for the outstanding service! ⭐️⭐️⭐️⭐️⭐️

Young lady who served me was very bubbly and therefore made my whole day

Can’t thank you enough for making me smile everyday. Everyday I stop into ritazza to get a fresh coffee while I’m waiting for my train and Mandy never fails to brighten my day. The pastries are pretty good too One day I’m gonna pluck up the courage to ask for Mandy’s number 😀

Mandy always serves my coffee with a warm welcome and friendly smile. It sets me off for a good day

Was served by an amazing women named Mandy! Her customer service was exceptional really enjoyed the coffee she made aswell. Definitely be coming again!

Train late so went for a coffee and croissant. Was greeted with a friendly smile by a lovely lady. Had a lovely coffee and pastry

Great staff, friendly and helpful. Would definitely recommend

Surpassed our expectations. Girl serving us was a credit to your company. Food and drinks excellent quality

Anna was great, quick service 😊

If this is the coffee place I think it is (on the middle platform of the station - platform 2A? - combined with the small passenger seating area), I was really disappointed at the lack of vegetarian options (and there was zero vegan ones). Very sad, we're in 2022!

Mandy is a great person, helpful and considerate with every weiry traveler.

Very friendly staff member greeted with a smile even in early hours.

Really nice and friendly, even when very busy. Better than the other place. Great coffee. Thanks :)

Really friendly staff, fast service and good value

Lovely staff, always friendly and efficient whenever I have been through the station.

Great hot chocolate and mandy waz a star, funny, great icebreaker for a nervous traveller.