Caffè Ritazza in Bath and North East Somerset

I'm a frequent visitor to bristol airport, as my partner travels for work, so I'm often there to wait for his flights to come in. Unfortunately, there are very few options for anywhere to sit while waiting, other than cafe ritazza. Because of this, the cafe area is always busy, and all the regular/normal seating is always taken, so I have to try get my 50+yo arthritic, short arse up one one of their many Eiffel tower height stools, and if that's not hard enough, the darn things also swivel! No wonder all the other seating is always taken, and all these 'make yourself look like an ungainly idiot' seats are always free in huge numbers. Please please please cafe ritazza, rethink your seating options. Not everyone is an 8ft tall gymnasts.

I was working away and extremely long hours. During the wait for my flight, we decided to pop in for a coffee and cheeky pastry. It had been a long day, and i hadn't seen my family for a while, so I was a little down and probably grumpy. However, Sarah and her amazing service managed to cheer myself up. Great coffee and amazing service. Thank you Sarah.

Best place to stop for a cup of tea before take off!! Kinga is always very polite and friendly. I will be back here definitely

Coffee OK but an extra 35p per coffee for decaff. Disgraceful rip off. Will avoid this brand in future.

Very good customer service, I wasn't sure about which coffee would I like and your barista Thomas helped me with choosing :)

Overpriced horrible coffee. Pleased I won't have to go again. At least they tried to keep place clean.

“I was so pleased with the service .They went above and beyond to help me find the perfect item to satisfy my needs.

Best sarni I ever had on airport. Rommel was very friendly and make me laugh. It was best start of our holiday.

Best coffee on Bristol Airport!! Very busy in morning but team working fast and always look after their customers. I am visiting regularly and always receive consistent high standard service

Really disappointed to be told they charge 80p extra for decaf coffee. No other chain does that? Discriminating against those who have given up caffeine

Staff very friendly, the coffee was great. Elena, Lukasz and Chris they did a great job, the service was quick.

The team was great, I was served by Lukasz and Bianca and they were incredibly friendly, and served me a fantastic coffee. Will definitely stop here on the way back from my holiday.

Best coffee I’ve had, really unlike the typical standard of chain coffees and actually had a strong favour. Staff were all lovely - was served by a girl called Rin and she was great.

Amazing service and great coffee made with smile by Elena :) You really made my day. Prices are questionable definitely but overall we had really great experience

Delicious coffee 👌and nice and fast staff. Everyone always kind. Doing theirs job very well. 😊 Sure to come back again

Grab quick coffee before flight. As always service here is very quick, professional and polite. If you need coffee before head to terminal its your best choice

I work at the airport and the service is always a 10!! They’re very friendly and the food and coffee is always fresh