GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 120 opinions finded in 2 websites

site_photo4

Nº 387 in 721 in Canterbury

Nº 111 of 192 Other cuisines in Canterbury

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score

comment_iconOpinions

It's one of the nicer Cafe Nero's around and Lauren in particular is always so professional and friendly and goes out of her way to help customers.. she's an asset to the company! 🌟

site_logo

Jade . 2024-11-05

MORE AT Google

Though this is a small Nero, the staff are wonderful and friendly, the drinks are well made, and the coffee is always fresh. As it is on the Uni Kent campus, it also has a lovely coffee shop/ bookstore vibe and is in the same building as Blackwell's Books. I highly recommend you grab your next cuppa here if you visit the University of Kent campus.

site_logo

Dani . 2024-09-23

MORE AT Google

Unfortunately the iced chai tea lattes we ordered tasted of nothing, there was no flavour to it so definitely not worth ordering. The drinks were also warm at the bottom and iced at the top. The pistachio iced latte, again, you couldn't really taste the pistachio flavour. The pastries and cakes were however nice. Lastly, the café being located right next to the bookstore is a plus.

site_logo

Crina W. . 2024-07-10

MORE AT Google

Coming here in the morning to get my iced flat white was the highlight of my day because of Brouk. Not only did he make the best coffees anywhere in Canterbury, he was also friendly, funny, and able to wait on 10 people at a time efficiently. Thank you, Brouk!

site_logo

Nancy . 2024-07-07

MORE AT Google

Great little coffee shop, nice friendly service.

site_logo

Maurice Morsia . 2024-06-26

MORE AT Google

RUDE CUSTOMER SERVICE !!!! Never coming here again. The bald guy that was serving me was so rude and his behaviour was disgusting. I had offers on my cafe Nero app, he would not allow me to use!!! Where is his common sense!!! The university has to do better!!

site_logo

Sarah Charlie . 2024-02-15

MORE AT Google

My favourite Nero. Staff are great. Love the secret downstairs space. You didn't hear it from me...

site_logo

John Crook . 2024-01-17

MORE AT Google

Although it is small, the staff make up for it with their fast and friendly service. As it is on campus it is more expensive than campus coffee but cheaper than competitors like starbucks and costa. I highly recommend getting the app if your are a student to make use of their discount. The food and drinks are really tasty. Overall a nice place to grab breakfast and coffee before class in the morning.

site_logo

Ziad El Hadidi . 2023-11-07

MORE AT Google

Friendly staff, good coffee, interesting books in the Blackwells bookshop it is part of.

site_logo

Frieda Gerhardt . 2023-06-12

MORE AT Google

The girl working at the bar is the worst one. Always talking rubbish to customers.

site_logo

Mihanna . 2023-05-19

MORE AT Google

This Cafe has the best staff ever. Prompt service and they genuinely are about you as a customer. Couldn’t ask for any better.

site_logo

Chloe . 2023-03-31

MORE AT Google

The mamager makes this place what it is. He is always so friendly and helpful and takes the time to get to know you. His coffee is excellent as well.

site_logo

Luke Ranger . 2022-07-09

MORE AT Google

Simply amazing and friendly customer service! By far the best Nero’s I’ve ever been too. The manager makes you feel so welcome and genuinely seems to care. I would highly recommend this place to anyone - it doesn’t feel like a chain, rather a comfortable and cozy coffee shop.

site_logo

TJ . 2022-01-24

MORE AT Google

Friendly staff, know what I want when I walk through the door without even asking..😎

site_logo

Andy Lingwood . 2021-06-26

MORE AT Google

Buen servicio y compatible con COVID 19 para mantener las colas en movimiento Empleado simpático hablador Buena comida y cafe

site_logo

Steve B . 2020-09-11

MORE AT TripAdvisor

Favourite coffee chain and favourite coffee.

site_logo

Alan Cragg . 2020-01-16

MORE AT Google

Expensive, but jolly good coffee

site_logo

Fraser James . 2019-12-17

MORE AT Google

Cafe Nero, like coffee, like cake, go no further.

site_logo

Stephen Gene Morris . 2019-12-14

MORE AT Google

Très bon café, ambiance étudiante, café uni à un book shop/librairie. Des petits coins chaleureux et confortables avec une jolie déco personnalisée. La salle au sous-sol est vraiment à découvrir, plein de charme!

site_logo

Boccafine . 2019-11-02

MORE AT TripAdvisor

Quick service, nice people, coffee super bitter and overpriced.

site_logo

Kelsey Bennett . 2019-10-03

MORE AT Google

Often cramped but wonderful staff and faultless service. Coffee and food options are good too. Could do with a toilet but there really wouldn't be anywhere for it.

site_logo

Kimberley Bree . 2019-09-26

MORE AT Google

Always nice staff! My favourite cafe Nero even if I’m not a big fan of the brand itself!

site_logo

Ya “Kokoszka” . 2019-07-20

MORE AT Google

Este está ubicado decentemente en la librería, que ofrece un ambiente agradable en la planta superior. Sin embargo, la sala de abajo es mucho más cómoda y tiene asientos más agradables. Café de buena calidad.

site_logo

NamasteHello . 2019-07-16

MORE AT TripAdvisor

I f****ing love Caffè Nero. They know their coffee. All these other coffee chains are imposters in the bean brewing business. Caffè Nero know their customers want it strong and they deliver. My personal favourite is the cappuccino, foam, glorious, foam and the strong hit of coffee afterwards. I'm also preferential to the iced variety on a hot day. But to be honest I'd have anything on Nero's menu. The service is always good and the baristas know what they're doing. I also like the app as I don't have to carry around one of those flimsy cards. All I have to do is pay, collect my stamps and, if I'm really lucky, gain a phat reward.

site_logo

Charlie Allison . 2019-06-02

MORE AT Google

Sympa pour petite restauration ou pour se désaltérer...

site_logo

V. Namour . 2019-04-05

MORE AT Google

Café frío y de sabor muy fuerte. Pedimos un capuchino y en absoluto lo era, ya que más bien era un café con leche malo. Es una pena porque es un local muy mono y muy acogedor para charlar y estar relajado.

site_logo

LOPEZ BELLO . 2019-03-18

MORE AT Google

El lugar es agradable al estilo Starbucks además tiene al lado una librería, de hecho se accede por la misma librería para hacer a la cafetería, pero el capuchino con leche no tiene nombre de lo malo que es. El personal algo descuidado, cogiendo las tazas por los bordes y derramando el café. No hay aseos!!!

site_logo

Frederico Arabian Abrikian . 2019-03-18

MORE AT Google

Convenient location, good coffee, although there is limited seating during rush hours

site_logo

Abdullah M . 2019-02-05

MORE AT Google

Some of the best coffee in Chelmsford...maybe not the best coffee shop tho

site_logo

Steve Mac . 2018-04-30

MORE AT Google

Within University of Kent Area. Parking only free only on Weekends

site_logo

gurbax singh . 2018-02-10

MORE AT Google

Really sweet down stairs area to sit, chat and work.

site_logo

Jack Wierenga . 2018-01-18

MORE AT Google

Nice way to channel my inner white girl before lectures. Good coffee but a bit pricier than the alternatives on campus.

site_logo

Jacob K . 2017-12-05

MORE AT Google

Top notch. Top queuing. Top bants. Top supplier of adequate caffeine beverages. Inadequate space doe.

site_logo

Jim Jokinen . 2017-11-06

MORE AT Google

El personal realmente amable hace un esfuerzo real para que todos se sientan bienvenidos. El campus es tal que hay muchas caras y visitantes nuevos, pero el personal de Cafe Nero realmente se desvive por hacer que la gente se sienta como en casa. Los baristas están bien entrenados y la comida siempre es de primera calidad, ¡aunque a veces está fuera de mi rango de precios!

site_logo

maltese632017 . 2017-08-31

MORE AT TripAdvisor

Cafe Nero en el campus de Canterbury de la Universidad de Kent es un lugar muy agradable para tomar un café y un pastel. El personal siempre es amable, la variedad de bebidas, incluidas las opciones de soja, etc. es muy buena, los pasteles son agradables y la selección de comida sabrosa incluye muchas opciones de carne y otras opciones. Recomendar.

site_logo

Geraldine . 2017-08-14

MORE AT TripAdvisor

Cosy Caffe Nero in the University Blackwell's book shop.There can be long queues during term time but staff usually serve incredibly quickly.

site_logo

Tobias von der Haar . 2017-08-11

MORE AT Google

I don't work at the Kent Uni Campus but often collect and drop off my wife at work there. Yesterday we avoided the traffic and got in early and had time for a coffee at the on campus coffee shop. Having been there before I know the products and had a very good Americano, but the thing that surprised me was the familiarity that the staff greeted the constant flow of early bird customers with, knowing their orders and specific preferences. Happy customers and good coffee. Maybe sometimes you do want to go where everybody knows your name.....

site_logo

TeeAyBee . 2017-05-13

MORE AT TripAdvisor

Shared coffee with students and tutors during a conference. Had a table reserved for 6 to ensure we could meet.

site_logo

university2017 . 2017-05-06

MORE AT TripAdvisor

テイクアウトをする分には問題ないが、店内で飲むには席が少ない。ただしソファもしっかりしたものが置かれているのでおすすめ。

site_logo

yamadeee . 2017-04-11

MORE AT TripAdvisor

The drinks/food are all made to the same standard as other Caffe Nero locations, but the service is very lacking. When they are a bit busy (think queue of 10) you can be kept waiting for ridiculous amounts of time while the baristas have a laugh behind the counter. Perhaps more staff are also needed.

site_logo

georgiam1989 . 2017-03-09

MORE AT TripAdvisor

Long queues but coffee is always nice.

site_logo

Kemot . 2016-11-18

MORE AT Google

Awesome Coffee! Lovely staff! blond hair girl in there is very gorgeous!! i will give her 5 out of 5 . . . or maybe an infinity rate!

site_logo

Peter Jastrzebski . 2016-03-16

MORE AT Google

Similary restaurants in South East

restaurant_img
4.1

1240 Opinions

location-icon1 Guildhall Street
Other cuisines
outdoor_seating_197686takeaway_197686delivery_197686

Nice calm coffee and cinnamon bun on a Saturday morning before heading back to the shops.

restaurant_img
4.1

1965 Opinions

location-icon39 Burgate
Other cuisines
outdoor_seating_150927takeaway_150927delivery_150927

Unfriendly waitress with a goldfish memory.

restaurant_img
4.1

510 Opinions

location-icon43 Burgate
Other cuisines
outdoor_seating_205109takeaway_205109delivery_205109

Good location, good service, no morning pastries, excellent coffee. However, as previously noted by a reviewer the place needs a deep clean and regular daily maintenance. Tables and toilets were appalling. Who on earth is in charge here ?

restaurant_img
4.1

3368 Opinions

location-icon16-18 Oxford Street
Other cuisines
outdoor_seating_98942takeaway_98942delivery_98942

Very nice decore, lures you in. But that's where it ends typical food quality. Poor. Under cooked chips with my dull cod. Probably best to avoid food just have a beer.

restaurant_img
4.1

630 Opinions

location-icon7 The Parade
Other cuisines
outdoor_seating_150950takeaway_150950delivery_150950

Review of Pret-a-Manger, Canterbury Having frequented Pret-a-Manger for over 25 years, it has always been one of my go-to spots in England. However, my recent visit to the Pret-a-Manger on The Parade in Canterbury was shockingly disappointing. For the first time, I encountered staff who were not just loud but actively disruptive. Instead of the usual friendly service, they were teasing customers and shouting to one another, creating an atmosphere that felt more like a chaotic playground than a welcoming café. This unacceptable behavior not only undermines the brand's reputation but also detracts from the enjoyable experience I’ve come to expect from Pret. I hope this incident is taken seriously by management, as it tarnishes what should be a pleasant dining environment. If this behavior continues, I may have to reconsider my loyalty to a chain that has long held a special place in my heart. Finally , given some of the negative reviews, it seems that the quality of this Pret-a-Manger is getting worse rather than better. I really hope the management takes action to address these issues and restore the welcoming atmosphere that has always been a hallmark of the brand.