Caffe Nero, House of Fraser, Guildford in Guildford

I had a great experience at Starbucks today! The service was excellent, and a special shoutout to Manisha for her outstanding customer service—she was friendly, attentive, and made my visit so pleasant. The coffee was perfect, just what I needed to recharge before diving into Christmas shopping. Thank you, Manisha and team! 🎄☕

Got a parking ticket!!!? A pub car park run by a third party. They're after your money - be careful!!!

This location is consistently in a state of disarray. Tables are never cleared, bathrooms are filthy, bins full, and dishes not clean. It is obvious that the store is understaffed as there’s often a line to the door and maintenance is practically non-existent. The baristas are nice despite working in this stressful environment, hence the second star, otherwise this would be a one-star location. I used to come here regularly with my partner but will not be back. I hope Costa will see this review and give this store the attention it so desperately needs.

Curry’s were really blend and liquid. Almost like someone just added some water to it make it fill out the portion pot. I was really lucking vegetables as well from our dishes. Egg fried rice was a decent portion but again with lots of flaws. Naan bread really sweet, but good size. There are better indian take outs around. Price wise good, but we won’t be returning.

Not overly impressed Staff didn't seem too interested in you if you not a regular customer Had to ask 3 times for water Coffee ok, surroundings clean