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4.2

Based on 316 opinions finded in 2 websites

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Nº 560 in 1338 in Nottingham

Nº 91 of 183 Other cuisines in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffee

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Visited twice, the staff are always friendly and the chai latte is good.

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R L . 2024-10-25

MORE AT Google

I often go here and it's always good coffee and good service. However the last twice I've been the upstairs seating area has been really really hot so haven't felt as comfortable as usual. I assumed the first time there was a problem with the heating but it was like a Turkish Bath again this morning.

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Antony Clare . 2024-10-16

MORE AT Google

I usually enjoy Caffe Nero but I wish there was more consistency with their brews. A cappuccino should have approx 1cm of milky froth on top, not a thin layer! Wilfred was upset but we still enjoyed the coffee

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Ace Rimmer . 2024-10-03

MORE AT Google

I have visited on many occasions over the years and always found this Nero store to be very good. Coffee is lovely and the service is always pretty good. The store itself could do with some money spending on it (as it’s been there quite a while) but hopefully that will happen before too long. I mainly take out and therefore for what I want, it works well.

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Peter Hansen-Chambers . 2024-09-20

MORE AT Google

Only had a cuppa and water, sat outside, staff very friendly and very helpful

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Karen Sanders . 2024-08-21

MORE AT Google

Stop posting on 2 good to go when you have no surplus. Taking funds from accounts and cancelling multiple orders throughout the day.

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L Cc . 2024-07-04

MORE AT Google

Wonderful coffee. Took me a while to discover Nero but no turning back. 1kg of ethically sourced beans for £12.... More than double that up the road.

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Nick . 2024-07-02

MORE AT Google

They close very early; can't compete with Starbucks that closes at 10 pm.

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Farhad Shokraneh . 2024-05-02

MORE AT Google

Not a fan of cafe Nero but when you really need it then everything work. Thanks to Cafe Nero for helping me in freezing cold 😝

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WinTask . 2024-02-07

MORE AT TripAdvisor

Great place for coffee and pastries. My last day in Nottingham my girlfriend and I stopped by here and tried a few drinks as well as the caramel shortbread and the Sicilian Lemon Muffin. Everything we had was amazing. I wish we had come here more while I was there. We loved it.

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District Yatta . 2024-02-02

MORE AT Google

Not a fan of cafe Nero but when you really need it then everything work. Thanks to Cafe Nero for helping me in freezing cold 😝

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win task . 2024-01-30

MORE AT Google

Great coffee, nice and taste and strong, friendly chap who served me

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Yvonne Mackie . 2023-12-30

MORE AT Google

Poor service, staff care more about engaging with each other, than with the actual customers. Maybe if it was the other way around they'd get the order right. Pathetic when you pay 4 pounds for a coffee and don't get what you ordered.

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Rachel Brentwood . 2023-11-25

MORE AT Google

Didn’t get to try the coffee… walked in, two staff, a girl and a boy, were talking, they didn’t acknowledge us when we walked in, they looked right at us and turned back around to finish their conversation, still not even acknowledging we were waiting. We waiting about 4 minutes, they still carried on their conversation. At this point we walked out and went to 200 Degrees coffee shop up the road which was fantastic. Wouldn’t go to Cafe Nero again if it was free!

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Clare Weidner . 2023-08-15

MORE AT Google

Good food, great service from friendly staff

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B H . 2023-08-01

MORE AT Google

Great option to have breakfast or for teatime. Loved the ristretto and the carrot cake.

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Marie .Cesario . 2023-07-30

MORE AT Google

Good service, good coffee, good location.

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Ian Barnes . 2023-07-29

MORE AT Google

We use this Coffee Shop every week and 100% say that the staff make this place. Fantastic Coffee with explempory service.

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MEAT EXPECTATIONS . 2023-05-09

MORE AT Google

Fairly quick service always seems to be room to sit but they do recommend only an hour sit at busy times so I presume it gets busy at lunch time

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Rob Brown . 2023-04-05

MORE AT Google

I got a free large latte as my stamp card was full. Staff were nice, not over friendly. People who go there alot will know the layout but I didn't and so sat in the front. There's more seating at the back and upstairs. Toilet needs attention as things are broken, not sure whose job it is and have bern ignored in past so told nobody.

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Shelagh Farrelly . 2023-03-18

MORE AT Google

Friendly service, but the place doesn't seem to get cleaned much during the day. Tables left dirty with rubbish. The plus side is there is free wifi and plenty of seating areas for a relatively small shop.

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Georgina T . 2023-03-11

MORE AT Google

poor customer service ,staff can’t handle any complaints

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WRITH . 2023-02-01

MORE AT Google

Plenty of seating, seasonal special hot choc was great.

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Sue Steel . 2022-12-24

MORE AT Google

Nice and cozy, staffs are friendly.

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Palmmy Palmmy . 2022-11-25

MORE AT Google

Normally pop in for a take out coffee on my way to work a few days a week. The coffee is always good. Clean shop. Great friendly staff as well.

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Odyssey29029231286 . 2022-11-24

MORE AT TripAdvisor

Great coffee! Highly recommend the mocha

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Tinu Oommen . 2022-11-11

MORE AT Google

I've been coming here often over the past couple of years and have since got to know a few members of staff. They are all super nice and I've witnessed them handle really busy circumstances and technical faults in a great manner, in particular Becky who is lovely and chatty. I look forward to grabbing my Mocha Frappe and Chocolate Muffin every Saturday before work/on my lunch break ;) I will miss coming here so often but won't hesitate to grab that muffin whenever I'm in town! Thanks guys

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hannah g . 2022-11-10

MORE AT Google

Nothing gluten free except for a small prepackaged brownie

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Wendy Shephard . 2022-10-25

MORE AT Google

My mum and I went to Caffe Nero hoping to have a nice experience however our experience turned out to be awful! The AC was on even though it was quite cold outside, there was no space to sit downstairs and we had to wait 10 minutes just for the staff to heat some soup and pasta! We were unhappy to say the least... Especially when another customer was served before us despite us making the order first... Wouldn't recommend as the staff didn't seem very helpful, especially to disabled wheelchair users as we had to ask someone to grab the door when my mum and I wanted to head out.

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Saba Maqbool . 2022-10-15

MORE AT Google

Pretty good and slightly cheaper than Starbucks. Nice decor and staff are friendly.

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Russell J Smith . 2022-09-02

MORE AT Google

It never dissapoints! You must try the cinamon roll... I loved it!

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Johanna Buitrago . 2022-08-11

MORE AT Google

Always order flat white coconut milk, it is give sweetened taste 😋

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Fayzah . 2022-07-01

MORE AT Google

Great coffee but very warm inside

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Keith . 2022-06-09

MORE AT Google

Some staff very good, a number seem somewhat vague. Two such examples just about managed to serve me a moment ago, before retiring to the outside seating to smoke roll-up cigarettes.

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Manks13 . 2022-04-20

MORE AT TripAdvisor

Searing available upstairs. Typical cafe.

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Tulsi Ezhilan . 2022-03-06

MORE AT Google

Nice and clean lovely staff and coffee

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Catherine McHale . 2021-12-11

MORE AT Google

Christmas ginger latte with cinnamon was gorgeous 😋

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Jayne Rhinds . 2021-11-22

MORE AT Google

A good coffee experience, but they sometimes overheat the milk alternatives they offer.

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Steven Batchelor-Manning . 2021-11-02

MORE AT Google

Good coffee,place to start chatting to people and staff😎

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Garry Miller . 2021-10-11

MORE AT Google

Good coffee but, even better, a big picture window onto the street.

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Tim Hills . 2021-09-20

MORE AT Google

I have to write this review because you have stopped using cash! I don't want to hear excuses , won't be going to any cafe Nero anymore instead I will go to Weatherspoon where I can use cash and drink as much good coffee as I want ! Scandalous!!.. Very dissapointed, some people prefer cash to plastic card !!.

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christina smith . 2021-08-26

MORE AT Google

Love Caffè Nero, although the cake selection was poor this time and the one I wanted had already been sold to an ubereats customer which let it down, or would have given 5 stars.

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James Taylor (Jimbobnotts) . 2021-07-19

MORE AT Google

Nice nero's, seating upstairs and down, friendly staff, nice cake and coffee.

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Lee Reynolds . 2021-06-29

MORE AT Google

Very nice, hot soup on a cold day....what is not to love?

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Nick Barber . 2021-01-21

MORE AT Google

Friendly staff, seating upstairs and downstairs. Good coffee!

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Dave Stapenell . 2020-10-01

MORE AT Google

Disapointing to say that during a company visit to Nottingham, I had the pleasure of stumbling across this cafe tucked away on a beautiful street. However the service I received from a somewhat larger brunette lady was appalling and quite honestly ruined what could have been a very pleasant trip. Very disapointing to see this type of attitude on the frontline of your store.

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DRMARTIN1975 . 2020-08-26

MORE AT TripAdvisor

Good choice of drinks and cakes

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Annette Deith . 2020-02-22

MORE AT Google

Nice place good coffee very good staff, but horrible horrible loo

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Chris Hercman . 2020-02-19

MORE AT Google

They have a good cappuccino and they are friendly and welcoming

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Alharbi Mj. . 2020-01-29

MORE AT Google

Massive queue. One girl serving the other girl stocking fridge! At really busy time??

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Sally Peck . 2019-12-10

MORE AT Google

Nice little place with additional seating upstairs and a pretty nice view in the evenings when all the stores have their lights on

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Gareth Hart . 2019-12-07

MORE AT Google

Luke, Matt, Sam, Becky and Laura - the best baristas in ther East Midlands

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Adrian Cope . 2019-11-10

MORE AT Google

This one and Bridlesmith are the two best in town for service and seating.

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Nick B. . 2019-10-30

MORE AT Google

I came last week and ordered a soya latte to go, I didn’t take a sip until I was down the road and it was BURNING HOT and when I took the lid off it was half empty because most of it was foam! I was running late so I couldn’t go back and say anything. TODAY I went back and ordered a soya flat white which again was BURNING HOT! I’m confused as to why two members of staff don’t know how to make drinkable coffee! I wouldn’t go there for a coffee but the staff were nice... it basically defeats the object of it being a coffee shop. I think the staff ALL need to be trained AGAIN in how to make a coffee. Sorry NERO

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The1honestguy . 2019-10-12

MORE AT TripAdvisor

Popped in today to hide out of the rain. Sat with my flat white & espresso cake looking out onto the street. Lovely cosy coffee shop with a great atmosphere. I will return and recommend you do too.

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Michelle Rowley . 2019-10-11

MORE AT Google

Slow service. Had to repeat myself

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Ross Gourlay . 2019-08-21

MORE AT Google

Decent coffee with great service!

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Mat Cooke . 2019-08-21

MORE AT Google

I used to drink my daily espresso at Nero 18 years ago. Glad to be back and happy to see this cafe is as special as before.

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안지인 . 2019-07-30

MORE AT Google

I like cafe Nero reasonable prices and nice easy chairs to sit in especially upstairs where one has a good view of the street

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John Hays . 2019-05-12

MORE AT Google

I must say this is one of our favourite places to go. Staff is alwyas extremely friendly and kind. And chai latte there taste much better then other branches. Decore and building is very cosy. Visited yesterday and and i was using my 02 free drink offer the first time. So the lovely gentle help me choose a drink and added caramel shot to make it sweeter. And he recomanded to download thier app where you can get free drinks. So yeah. I will always go back there. Love it.

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#TRÙTH ALL THE WAY . 2019-04-24

MORE AT Google

Always the best coffee in town: Go Nero!

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J.Enric Vives . 2019-04-20

MORE AT Google

Much better coffee and much better value then Costa!

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Alojz Blount . 2019-03-25

MORE AT Google

Always a good place to get a coffee or a pot of tea

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Helen Connell . 2019-03-10

MORE AT Google

No zero, no hero, a very average cafe Nero.

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David Radley . 2019-03-09

MORE AT Google

I really enjoy the coffee served in Caffe Nero ,I know it's a cafe brand endemic throughout the UK but I love their cappuccino coffee. This particular city centre outlet is superb,nice decor and furnishings, lots of seating options spread throughout this Caffe Nero ,it's just a great cafe. We were here on a Friday evening, greeted warmly by a very pleasant member of staff, we got a cappuccino coffee each ,these were served steaming hot, we just chilled out and took in the great Caffe Nero we were in and planned out the night ahead in this great cafe. My cappuccino coffee was superb,we really enjoyed them before we moved on and for a first time visit to this particular Caffe Nero . This Caffe Nero is easy to locate on Bridlesmith Gate and is most definitely well worth checking out.

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293neilk . 2019-03-08

MORE AT TripAdvisor

Is like my second home. Wether is for breakfast or for lunch. The atmosphere is 10/10. Recently the food choice are been upgraded too and the new cookies are dangerously delicious

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Antonio Zappa . 2019-03-02

MORE AT Google

I recommend the Soya Hot Chocolate

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Paul Haines . 2019-02-21

MORE AT Google

Popped in to grab a quick coffee to go. Service was great, had a lovely chat and very engaging. Its a small caffe Nero but its a great place!

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AliP28 . 2019-02-15

MORE AT TripAdvisor

Amazing coffee and cakes, cosy decor and friendly staff... Not ideal for wheel chair users as a bit pokey inside but still a favourite.

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Kirsty Fisk . 2019-02-10

MORE AT Google

Świetna, mocna kawa, dobre przekąski. Przytulnie i klimatycznie!

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Scuderia 126 . 2019-01-30

MORE AT Google

Good coffee. I know I can expect a decent and unpretentious espresso.

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Ferrante Neri . 2019-01-17

MORE AT Google

What lovely time we had at the caffe Nero We enjoyed our cuppocinos and the man that served us was very nice and helpfull. When we asked him to check if i can have the cakes and rolls as i am allergic to rapseed and vegetable fat and mustard And he went to check and sadly i couldnt have them . We also had a chat with the other man about coffee . Yes we will be back . We reccomend this place for a service.

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Teresa Fletcher . 2019-01-15

MORE AT Google

Nice vibe and view sat on front window stools

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Giles Bearder . 2019-01-12

MORE AT Google

This is a fabulous place for coffee and chilling

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Bottle Top . 2019-01-06

MORE AT Google

Very nice and good caffe, and friendly staff

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Janos Parcsami . 2019-01-05

MORE AT Google

Tucked away down near all the lovely shops that some you only dare to look in the window of, this unfortunately still felt like a chain shop, the staff were nice though, although ran off there feet and you could sadly see that in the quality of the standards of cleanliness, the place felt all abit gruby and run down, the coffee was yummy but think café Nero should perhaps come and give this place a lick of paint and a cheer up for where it stands is such a high end area. This was my first visit to a café Nero I'm not sure I would go again.

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Fiona McIntosh . 2018-12-09

MORE AT Google

Para un desayuno no está mal, pero por lo que ofrecen es caro. El hot chocolate milano está riquísimo. El servicio muy bueno.

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elpaladardepauli . 2018-12-02

MORE AT TripAdvisor

Great range of Christmas specials, super friendly staff too.

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Chris Puszczynski-Phelps . 2018-11-17

MORE AT Google

Always a good drink, comfortable and chilled. Plenty of room to relax or do a little work.

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ian rhodes . 2018-11-09

MORE AT Google

Expensive but good quality coffee and cakes

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Edita R . 2018-10-29

MORE AT Google

The coffee here is extremely good, better than most other big coffee chains. The only downside is the high price, especially for the specialty coffees such as mocha's.

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Jack Wilkinson . 2018-10-03

MORE AT Google

I'm always happy when oat milk is available to substitute milk products. Flat white was on point and Melanie the barista was super nice.

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Nawaf Abdulwahed . 2018-08-11

MORE AT Google

Great coffee and amazing customer service!!

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Laura Reynolds . 2018-08-08

MORE AT Google

Good coffee, well made by friendly staff!!

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Anita Heath . 2018-06-25

MORE AT Google

Frequently visit here for coffee, find the staff always friendly etc and it a very relaxed atmosphere, can be slow service at busy times however, but the reality is to many people in British culture rush around lol!

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Sean D . 2018-06-11

MORE AT TripAdvisor

An OK and typical town centre Caffè Nero

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Stewart W . 2018-05-19

MORE AT Google

I have to give only 3* . All the staff are amazing, just one girl is constantly on slow motions 🙈. She is nice dont get me wrong, but come on girl put on the speed a bit.

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Radka S . 2018-05-12

MORE AT TripAdvisor

I love this place and i have beentaking pics for nero for long time now

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la lola . 2018-04-25

MORE AT Google

As you'd expect from a Nero except the WiFi doesn't work sometimes

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Rebecca Maher . 2018-02-24

MORE AT Google

Friendly and fast service is just what you need from a coffee shop.

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Simon Osborne (flibblesan) . 2018-02-15

MORE AT Google

Good and friendly service. A nice hot brew alsi.

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Philomena Dillon . 2018-01-30

MORE AT Google

The best seats in the house are those in the window. (Although the back room and upstairs are comfortable). I like to sit on the stool in the window, sup my cappuccino, munch my porridge and watch the world go by. Situated on one of Nottngham’s busiest shopping streets this is a great place to take a break. It’s the usual Caffè Nero offering, and in my experience always served with a smile.

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CallmeSteveStA . 2017-12-09

MORE AT TripAdvisor

My wife and I always call here for a coffee and a piece of cake when in town we both prefer it to the other well known chains. Its fair to say most are over priced but we still call

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Christopher F . 2017-10-24

MORE AT TripAdvisor

One of the best coffee shops I frequent. Exceptional staff, good quality food and lovely coffee.

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Neil Chappell . 2017-10-06

MORE AT Google

Nice place for a coffee and sit down. Comfy chairs upstairs.

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cate picton . 2017-09-11

MORE AT Google

Spotless , amazing customer service, best location in Nottingham. The staff and the manager, absolutely amazing.

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Antonio . 2017-08-18

MORE AT Google

Beautiful coffee shop!! Very cozy and very quiet!!

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Matteo Tufilli . 2017-08-14

MORE AT Google

Lovely staff, very helpful and cheerful.

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Paul Reynolds . 2017-07-27

MORE AT Google

Chilled and friendly place. My go-to

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Jay Astill . 2017-06-26

MORE AT Google

We`d arrived in Nottm too early as shops don`t open till 11am on Sundays and it was chilly, but thank goodness for Cafe Nero, which is situated close to many of the designer and independent shops. We enjoyed a lovely coffee in warm and cosy surroundings with friendly service and magazines to read. We were so busy chatting we stayed longer and started our day with a smile.

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kathy b . 2017-05-08

MORE AT TripAdvisor

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