Caffe Nero in Camden

Wonderful shop at a great location, staff are always friendly and pleasant, they make the best vanilla oat latte, I always enjoy my experience here

The best of Nero's the staff are always lovely, kind and caring. They make kick ass coffees too. Hard to beat this store for a favourite.

This is the dirtiest place I’ve seen in London. The tables, floors and bathroom are all nasty.

Can be busy at times , but good atmosphere , clean and generally a good service . Plenty of seating.

Outstanding staff and great coffee! Will be coming back.

Relatively recently refurbished branch of this chain – friendly service in a slightly corporate setting.

Quite expensive, but the coffee was quite bland and the croissant was not crunchy at all...

Visited from the US and I'm now a Cafe Nero fan! We stayed two doors down at the Z Hotel Holborn (also recommended) and ate at Cafe Nero at least once a day all week. It's cheaper than the breakfast at the hotel. We had sandwiches and coffee most mornings, and often stopped for a pastry in the evenings to take back to the room. Their baked goods are excellent, and there's a wide variety. My daughter had hot cheese sandwiches most mornings, and I opted for the egg salad sandwich several times (it's one of the best egg salads I've had). The coffee was tasty as well. Service was always fast and friendly, and the prices are ridiculously cheap for London. We headed to Cafe Neros on several of our stops after London because we enjoyed this one so much, and they were all just as good! FYI, this particular location has a ton of seating inside and several tables outside, and the area feels clean and safe, with lots of people watching to do through their giant windows.

One of the best cafe designs I've seen worldwide. It's fantastically cozy to sit in. The staff are great. The coffee is good. If you've come with a laptop and are looking for inspiration, this is one of the strongest spots in London for that.

One of the best cafe designs I've seen worldwide. It's fantastically cozy to sit in. The staff are great. The coffee is good. If you've come with a laptop and are looking for inspiration, this is one of the strongest spots in London for that.

A very nice place to get a coffee and browse on your laptop. I use it to get a different vibe than the library and it works well! Pricey though

Just my opinion, but very weak, bitter black coffee. Gave up on it in the end.

Only popped in to get take out coffee, good service, plenty of clean tables in the morning.

Busy but pleasant place. Happy staff. Comfortable seats.

Called in here on two occasions now. Ideally placed in theatre land for a pre or post show drink. Plenty of seats and good friendly service. Good hot coffee. No complaints.

I popped in for a delicious cappuccino whilst out walking, the staff were very efficient and friendly and the atmosphere was just right, very relaxing, Highly recommended.

Absolutely filthy nobody has ever attempted to clean the tables and staff member was very rude

Open the door while outside is freezing only that she can clean outside. Also they only give you takeaway cups even when you tell them you stay inside

La barista complètement idiote qui veut juste fermer le service, on arrive à 17h10 on commande un luxury chocolate et un mocha white chocolate avec un lemon curd et une mousse pistache, on attend la commande et on voit qu’elle commence à prendre des gobelets on lui dit que c’est pour boire sur place, elle nous dit c’est pour prendre plus tard plus facilement à emporter on était pas très content de son choix de vaisselle. Ensuite elle met les gâteaux dans des boites à emporter, on lui re répète qu’elle se trompe c’est pour manger sur place et elle nous dit encore que c’est plus simple pour prendre à emporter (il était 55 min avant la fermeture affichée). Arrivé à table on voit que tout le monde avait le droit à des tasses sauf nous, on galère à manger les gâteaux car ils sont renversés dans les boites. Je vais au comptoir et demander des assiettes au jeune apprenti car il avait l’air plus compréhensif, la femme nous interrompe et me dit clairement que c’est parce qu’ils veulent faire une fermeture tôt donc pas de vaisselle supplémentaire qu’ils donnent pas d’assiette et me tend un sachet à emporter pour poser le gâteau dessus pour le manger, ce que je refuse car on est pas des animaux à manger des gâteaux renversés sur des sachets. Je paye pas 16 GBP pour être servi pire que le macdonald sans plateau ni assiette.

Ordered luxury mocha didn't even taste like ordinary mocha. Very bland and watery.

Standard cafe nero, a bit small than other locations

Always the best and always make sure it's a Caffè Nero i go to

Hot chocolate is just hot milk (probably mixed with water) and some powder of cacao on top. Not very nice from your part!

Very relaxed, could be a bit cleaner

Bit disappointing to pay more than what I should’ve because barista didn’t want to void incorrect transaction… drink wasn’t great either. Rubbish experience overall

Gentili e si è sicuri e soddisfatti di ciò che si consuma.

I really love their chai lattes. I passed by this evening to get one, and got a complementary drink by a lovey hijabi barista she made my day 🤍 thank you for your lovely service

No gluten free only soup very poor selection soup was ok but you don't want soup very time

Friendly staff and quick service. Good quality coffee

Had an oat latte from here that was most likely off or not oat latte so 2 stars

Latte was unfortunately not the best. Pastry was extremely dry. Pros: Wonderful atmosphere for working or catching up with friends and very friendly staff !

Very nice place with a good variety of vegan products which were super tasty

Music was too loud for some reason

Out of all of the big chains, Caffe Nero is rivaled by noone when it comes to their hot chocolate so chocolaty and thick with really tasty whipped cream too. Yum

Nice location. But they can do with a bit of cleaning.

Greg resolved my drinks issue. Really nice guy.

Munch brunch and sup coffee. Great friendly service

Lovely place to sup and munch. Very polite staff

Decent food and coffee with friendly service but whole place needs to be cleaned more thoroughly. Tables are sticky and not cleared quickly. Toilets are awful and not clean.

Cappuccino cost me £3.70 but they give 1/2 Cup Cappuccino

The taste was very good and satisfied, but I'm not happy with the sitting arrangement of the table and didn't manage it properly.

The Chai Latte l had wasn't as good as l have in another Nero.

Friendly stuff. Great tea and coffee.

Standard Caffé Nero offering in a great location on the edge of the West End and City of London. The staff are delightful and very helpful.

El café es muy rico y el croissant de jamón cocido y queso muy rico . En Inglaterra es común pedir el la caja ,te lo sirven ,se paga y luego te lo llevas a la mesa . No ahí servicio de mesa.

I asked for coffee and two members of the staff say not accept cash with out sight say cash less and very rude

Great place to have a coffee during the break of the day. Friendly staff and very comfortable seating area.

This shop has iced drinks on the menu on the wall, but I was just told that they haven't done them in months. I had to wait 10 min to learn that they don't serve what's on the menu. One to avoid.

One of my usual dining place. Love it here!

Its a pity whoever set this up can't spell CAFE

Disappointed by Nero generally but this branch wasn't great either in terms of drink quality. It was busy and service was a bit slow. One member of staff was a bit curt and abrasive, however a woman served us who was very good, courteous and processed our order fully. Unfortunately the drinks were not very tasted, and appeared to be watered down. The only redeeming part was the Belgian crispy brownies we got which were good, but slightly stale.

רשת איכותית המעניקה אוירה שכונתית עם כורסאות ומבחר נאה של אפשרויות

Tables needed cleaned more, but busy part of town so it's expected

It is nice .. Busy always .. staff is good. Location is excellent.

Dirty, unkept place on a Sunday afternoon

Nice big Caffe Nero. I would give it five stars but the menu on the boards was not up to date and when I ordered an iced drink they said they were not available. Please update the menu boards with currently available drinks!!!!

Very nice and cozy space, but as always in a city centre - huge queues, and to be very honest the coffee is not that amazing. Better than Pret, but worse than Costa.

Really good coffee, the place is also quite nice and the seats are comfortable. I had an absolutely delicious carrot cake! The only thing missing was the customer service that seemed almost annoyed having to take our orders.

Asked for a soy flat white not too hot: the barista basically just reheated some milk and couldn’t be bothered. Opened the lid to let it cool down (as it was boiling) and the cup wasn’t even full. The hygiene behind the bar was shocking , the jugs all dirty with old milk, don’t know when the last time the they were cleaned was, the steamer was brown and coffee grounds everywhere. As an ex employee is so sad to see how the company standards are going down and how much employees can’t be bothered to be there anymore. It used to be a fun place to work at, but clearly not anymore. Start paying people more and maybe the standards will go back up.

No vegetarian option available. Toilet not "working". Obviously , nothong wrong with it but they prefer not to make it work. Priced up but not services. Bitterly disappointing

Buen lugar para lidiar con el frío inglés, buen café. Hay muchos locales de la cadena repartidos por toda la ciudad.

Disappointing. Get's a pass because it's nearly Christmas but I'll skip that branch from now on.

Waited 25min to place an order, only 4 people ahead of me. Staff seemed to be getting the orders wrong from everyone. I was asked twice if I wanted milk in my green!? tea, I answered twice that I didn't... and my green tea ended up being served with milk in it.. Very strange.

The best hot chocolate I've had at any Nero café ever! Not surprised they had a never ending long queue. I was able to do some work on my laptop and sit the furthest away from the door because it was a busy evening. But the toilet is out of order so they get only 3 stars. Not having a toilet in a café is not OK.

Slow service, no one seems to have a clue what they are doing.

After a long walk a stop for a coffee before walking to the Embankment for a River Thames view at Embankment. Not too busy.

Standard Cafe Nero. Plenty of seats and tables being regularly cleaned/cleared.

Cozy place for a nice cup of coffee

I went to Caffe Nero this morning to get a simple flat white, I arrived at 9:10am and waited in the queue for 30 minutes to be served. I understand that it is a busier hour (there were 6-7 people queuing in front of me), however the 2 baristas were unbelievably slow. The barista got my order wrong (I asked for an extra shot of espresso and she forgot), and I also overheard that they got the 2 orders in front of me wrong. I normally really enjoy going to Caffe Nero, however this was a really unpleasant experience and I won't be returning.

I was surprised how dirty and messy was this Cafe.

Up there with Starbucks for really poor coffee.

Terrible service. Decent coffee.

Friendly and cozy, closes later than others

I wouldn’t visit here again if the coffee was free. Very rude female manager who has no understanding of what Caffè Nero’s policies are. Do yourself a favour and go to another branch or another chain

Very good coffee and atmosphere

Excellent staff who are friendly and very helpful.

Great location between Covent Garden and Holborn in an area where there are quite a few Caffe Nero’s. Really like the seating and décor in this branch. Not too cramped and a really laid-back casual vibe. Often quite a few students working in here on their laptops with a coffee. Plenty of available seating though mid-afternoon on a weekday. Friendly lady serving.

Hello, I would like to make a complaint about how I was treated at your store in Café Nero Kingsway. The manager was very rude. I went into use my birthday cake voucher and I asked what cake I could have because I was under the impression that I could only use it on Carrot or Belgium Chocolate cake. The assistant said any cake. I said the chocolate cake but then I decided that it looked rather small so I asked for a cheese cake instead. The voucher would not go through so she called the manager. The manager tried to put the cake through but she couldn't and said that my voucher was invalid. When I asked to change the cake for the Belgium Chocolate one she started saying that I was really messing everyone and the other customers in the queue about and that I was a really horrible person. She did not want to change the cake. She said the assistant was lovely and the area manager knew a lot but I was really a horrible customer. I was very upset. I also asked for an extra hot mocha but it was only warm but I was too worried to complain again. I asked her to add a stamp because I had used my own cup but she did not put it on. She reluctantly made the drink and the cake. When I complained about being upset she told me all the staff were perfect but I was just a horrible customer and her English seemed bad too. I did not enjoy the Mocha or the cake because I was so upset. I would like compensation of a free cake and coffee because I was badly treated and I felt compelled to write this email. I would like you to speak to the manager. I expect much better, I have never been so badly treated in a cafe Nero. From Paul .......

I have been going to Caffe Nero in Kingsway for over 6 month, I mostly like that the cafeteria is open up to 22:00 Monday - Friday. However, lately they have been closing at 21:00 and on the website there is no update or explanation for this. It would be nice if this could be clarified to avoid any disappointment.

Love ther coffee com and join me u will love it too

Solo cobran con tarjeta y no t avisan.

Much needed after work treat after a tough day at work. On a hot day, the mango and passionfruit fruit booster was much needed. Not healthy as it's a puree but hit the spot. The gingerbread man was good too. Staff were pleasant and friendly despite the line and service was good. Staff are also good with dietary restrictions. There is a lot of seating inside plus some outside too. I had a takeaway. Busy branch given location.

Nice place but they definitely need more people. One is not enough for such busy location on the weekends

Lovely staff who were very good with kids. Good reliable and fast service

Great ! Coffee was hot and not bitter 😍

Been here for a coffee in my lunch brake. I wanted an Ice Chai Latte, I've been told that's something that they don't serve. I asked if they can add ice to the chai latte that they served. At the counter was a young gentlemen who was very indagated by my request and refused it. I ask for the ice separate and I will add it myself, even that was a big deal for him even when his colleagues said they can actually make my order eventually. Not the best customer service!!!

The latte was literally dirty water with cold milk.

Great Americano coffee....very smooth with no bitter after-taste. Nice chilled-out vibe and tasteful interior, with loads of comfy seats to sit and watch the world go by!

Lovely location, love cafe Nero coffee as always. Came down to this lovely coffee shop at 7pm on 05/06 and was greeted by an Asian or a white man with glasses who confirmed the closing time is 9pm. I ordered two mocha’s to drink in, however was served them in takeaway cups as the shop is ‘closing in two hours’ as he said. We wanted to sit by the window, however my mum noticed that the table was filthy so we chose a cleaner spot in the middle of the floor. Turns out that table was dirty too, but oh well, I thought I’ll just clean it since this is the style this coffee shop seems to be having. As I approached another member of staff, an Asian lady with a headscarf this time, she was proudly chomping her chewing gum as she reluctantly brought the spray over. I was surprised that she actually cleaned it as I was prepared to do it myself, since none of the tables looked like they’ve ever been cleaned. Anyway, coffee lovely as always, however staff - not so much. I guess this shop is not worth the drinking in experience that I always love at Cafe Nero 😔

Hard to give more than 2 stars for a place serving what seems to be (according to freshness and taste) yesterday's scones and crossounts...

Sure... it is a chain that's all over the UK but they do their coffee well. 👍👍

E niente, il caffè a Londra non lo sanno fare

Lovely well run coffee space with lovely big windows

Cosy little coffee shop at a good location. Coffee and cookie is good. Staff is nice and helpful.

They don't clean the tables unfortunately

Horrible service. I got a completely different drink than what I ordered. As he was making mine, Another barista was changing price signs on the food while ignoring customers at the register. The two workers were in robot mode. Sad.

Wow! Such a rude barista! ( guy with a bun)

Friendly and spacious. Nice double espresso

My favourite & most convenient branch. However, the quality of the coffee varies widely depending on the batista. That said, Cafe Nero's coffee is the best of the chains.

Popped in for a coffee. Staff pleasant but very slow at serving.