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4.2

Based on 297 opinions finded in 1 websites

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Nº 410 in 748 in Harrogate

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle2974.2

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We enjoyed a lovely coffee, tea and a cake. Cold day, found air conditioning in some areas was a bit cold for comfort.

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Steve Pullan Mobile . 2024-10-27

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Great coffee taste at the right temperature in a fabulous building in a great location, nice sofas and chairs.

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Col Braithwaite . 2024-09-23

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I got served quickly and efficiently did not even have to ask what i wanted they knew just got asked what blend of coffee I wanted. My food was served quickly to even though it was busy.

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Anita Craggs . 2024-08-08

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It was busy - very busy. Only 2 trainee baristas serving...I only called in for some beans - queued for over 15 minutes....

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Paul Barrett . 2024-06-21

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Just popped in for a Coffee and cake, sat and watched the world go by......great to get out of the rain ,

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Jeff Ford . 2024-04-04

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A good example of the brand. Lovely staff. Shame about the noisy barrista machine. It was clearly making life hard for the staff. But they coped excellently.

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Dick Davies . 2024-03-12

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Coffee was fantastic. Decent service and great location

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Ace Rimmer . 2024-03-02

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Typical good nero quality of snacks and coffees. Great decaf coffee Quick friendly service.

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William Gedye . 2024-02-26

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Called in a couple of times during my holiday in Yorkshire. I'm able to take my dog with me into Caffè Nero, so I always try my best to find one when I am away from home. Lovely staff, helped me to my table with my food and drink, as I had my hands full with shopping and aforementioned pooch, fresh water too. Good job all round.

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Charlotte Bishop . 2024-02-01

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Best tasting coffee on the high st

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Lindsey Shackleton . 2024-01-07

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Best Coffee shop in Ripon by far, lovely staff who all work hard with a smile at all times, even when it's really, really busy! I will sort them all out when I win the lottery £££

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Russell Marnoch . 2023-12-29

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Friendly service. Great location and delicious Mocha

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Gideon Carr . 2023-12-29

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Great food & Service. However this is more of a Dog Kennel than Coffee Shop. All can hear is Dogs barking…! Should be renamed as Dog Nero…!

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Mo Maj . 2023-12-17

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Just stopped for a coffee, it's was quite dirty allover just grubby ,first time I been to a Nero, will not go again.

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Elspeth Annette Coulson . 2023-11-24

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Sane as all Cafe Nero, dirty and gloomy.

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ELIZABETH WHITE . 2023-11-03

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Better than Starbucks and open on a Sunday!

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John Lacey . 2023-10-20

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The lady staff apologised for losing the shape of the cheese cake. We totally didn’t mind it. But she gave us the free drink ticket which can be used for next visit. I really liked the blueberry cheese cake that’s was super nice and delicious :)

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K H . 2023-09-17

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Called in today during our first visit for ages to Ripon. We received a lovely, friendly welcome from the staff. The service was great and the coffee hot and tasty ( as usual) Highly recommend

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Richard Foxton . 2023-07-10

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Always a warm welcome here, we call often, not massively over priced and always a great cup of coffee! Winner for Me.

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Jayne Portrey-Young . 2023-05-02

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In here at least once a week. Staff always helpful and accommodating.

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harvey jones . 2023-04-25

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A very popular place to eat, more people than tables.

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Elizabeth Read . 2023-04-17

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Lovely friendly staff always willing to help with a smile on their faces

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Sage Saria . 2023-03-02

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This branch of Caffe Nero recently doubled in size, having taken over the premises of Leeds Building Soc. Friendly staff and decent coffee, an enviable position overlooking the market square. Books available to read. A little outside space on the pavement if you can grab it. Go for it.

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Derick Hare . 2023-02-06

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Trying to have a brew at 1705 and they are literally using the Vac under your feet. Tables still need cleaning around the area but they are choosing to vac around feet and under chairs while multiple people are trying to have a coffee.

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Ryan Burns . 2023-01-21

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Not great service today but gained a star because they let dogs in this branch

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Shaun B . 2022-12-17

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Great coffee served nice and hot!

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John Wiseman . 2022-11-15

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Ripon Branch of Cafe Nero efficiently run by Smiley Friendly Manageress.

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Christopher Busby . 2022-11-02

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I've been a customer of Nero for many years as they produce consistently, by far the best quality espresso based coffee of all the chain places. Sadly though their shops continue to become gradually worse each time I visit. This one in Ripon is looking very tired although I do believe it is about to get a long overdue refurb. In addition the cakes in this particular shop were quite stale and bland which was the same as a recent experience in the York branch.

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Mike Cartwright . 2022-10-27

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Good place with pleasant workers. Fairly cool. .

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Paul Ward . 2022-07-19

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We stopped to get a frappe asked the girl if I can have a chocolate one ,looked at me like I was asking her to give me her wages ,took her 15 minutes or more to do my drink and then when the drink was ready she past me this cup with the frappe but no cream or anything that the pictures showed 🙃 then she had to look at the pictures that show how to make one ,absolutely disgusting service ,all staff needs customers service training as the both girls looked miserable and they don't know how to be polite and have a smile when you deal with customers

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Nina . 2022-07-03

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Great coffee and snacks. Friendly staff, good atmosphere

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ALAN “AL” DAVEY . 2022-05-23

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Coffee was horrible. Staff seemed more interested in themselves than the customer. One colleague spilt scalding milk all over the bar and they just carried on around it. Doesn't say much for the health and safety and in doing the food safety won't be much better. Much better independent coffee shops in ripon. Caffè Nero can go

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Torden Alderson . 2022-04-30

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Good coffee, good service by cheerful staff. It's nearly always crowded, deservedly so, but often it's difficult to find somewhere to sit.

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Roger I'Anson . 2022-03-10

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Lovely coffee, good view, good service 👌

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NISRINE'S WORLD عالم نسرين . 2022-02-16

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Excellent service excellent coffee

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Colin Silverwood . 2022-01-06

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Young gentleman serving meals with denim jacket and Jean's on picked up 2 plates from the hatch then sneezed over food hence he put back down the plates wiped his nose on a tissue then continued to serve the 2 plates of food no washing of hands or sanitizing I felt sick I think extra hygiene training needed .

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Sandra Kirtley . 2021-12-10

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we always make for Nero,s before we do our shopping,a lovely americano, brilliant 👍

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Phil Dawson . 2021-11-25

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Always good for a decaff Americano.

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John Topping . 2021-11-19

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Average coffee shop, don't use them often, but seemed to be out of stock for specialist drinks? At mid-day

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Mick The Man . 2021-11-06

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I recommend it 👌 Nice coffee ☕ My favorite is "speciality caramelatte"

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Ekaterina Pani . 2021-10-27

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Lovely coffee shop and barrista was very helpful and informative, well worth a visit.

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Steven Tallents . 2021-09-24

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The staff are very helpful and friendly

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BARBARA McGINNETY . 2021-09-20

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Friendly staff and nice atmosphere. Nice coffee

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Delia Kallas . 2021-09-05

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Very nice,very pleasant staff cleean and friendly

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Gill White . 2021-09-02

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Polite and fast service. Drinks were good, usual Nero stuff. No complaints!

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Jimothy Z . 2021-08-13

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The shop is always clean and the staff are very friendly 👍

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Nick White . 2021-07-29

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It the friendly and clean the staff are lovely

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Margaret Anne Shawcross . 2021-05-22

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Brilliant! It was friendly and safe. Thank you. x

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Julia Brooke-Battersby . 2020-10-27

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Nice place to relax ,really nice staff

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June Imeson . 2020-10-09

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The staff kept taking their masks off,or did not cover noses consistently

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Andrew Partridge . 2020-10-09

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Very helpfull staff & very nice coffee

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Chris Jones . 2020-09-12

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Friendly and professional service.

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kevin Castle . 2020-09-10

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Really friendly team and good coffee in a convenient location. Seemed very covid safe when I visited.

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David Thompson . 2020-08-31

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Always great service and friendly staff.

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Jennifer Haigh . 2020-07-28

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Very nice staff, excellent coffee and pastries

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Rob Elston . 2020-03-05

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Love Cafe Nero coffee. Like to sit and people watch but only in a comfy chair. All Cafe Nero's except for Yarm are disappointingly filthy places particularly in the toilets, the loo in the one in Vanguard (within Next) was disgraceful but as I said earlier, same across all the shops. It is my belief that Cafe Nero do not employ cleaning staff, expecting their waiting staff to do the job. This is not acceptable to me. As much as I love their coffee and staff, who I must say are always pleasant, they really do need to seriously up their game re the cleanliness not only of the toilets but the floors, walls, furniture etc etc

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Andrea Bradley . 2020-02-07

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Great visit as usual. Only slight disappointment was that this particular site didn't have the vegan sausage roll we wanted to try. Apparently not all vegan foods are available in all of the cafe's. Otherwise everything was very good.

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Connie Cluderay . 2020-02-06

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Not one of my favourite coffee shops

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Tiffany Veal . 2020-01-27

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Nice food and drink. Nice atmosphere.

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Richard Broxton . 2020-01-26

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Always a good cup of coffee and good service.

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stephen baxter . 2020-01-23

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The best coffee ever, great food too

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Tom Linden . 2020-01-14

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My mum & I visited Caffe Nero, Ripon, today Saturday the 11th of January (2020). The service was excellent, the coffee wonderful and the toilets were spotless. The 2 girls serving behind the counter were very friendly.

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Jon Walker . 2020-01-11

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Great place for a cappuccino after a bit of shopping.

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Christopher Newbould . 2019-09-04

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I have never taken to Nero coffee, i find that the coffe is on the bitter side, and for me the cups are a bit too big.

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Innocenzo Rigg . 2019-08-10

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My favorite place to meet people, chat and have drink

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Rawaa Qasha . 2019-07-27

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The customer service was excellent from Fau and Anna. Very clean shop.

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Hassan Patel . 2019-07-22

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Great service as always. Nice to see the trainee barista has good mentoring, so service will remain great.

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ivor leigh . 2019-07-15

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Still lacking in gluten free food but pampering to vegans gluten intolerance is a medical condition not a new a age whim

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Graham Metcalfe . 2019-06-29

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Nice chocolate cakes and pleasant surroundings. Not sure,about the coffee.

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Howard Walker . 2019-06-16

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Always love a hero's. Does what it says on the tin, great coffee.

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Linda Hewer . 2019-06-15

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Flat white did not taste so good yesterday!

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Margaret Hewson . 2019-06-14

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Didn't feel comfortable at all, coffee too hot.

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Ian Day . 2019-04-13

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Whilst I thoroughly enjoyed the experience within this particular outlet whilst having a lovely Cup of Cappuccino and a toasted Pannetone..... How small is the seating area?? It felt so cramped unfortunately for me and being able to find a seat where you didn't have to navigate tables too close together was a premium.... For someone who's not as agile on my feet as I used to be I bumped into at least 2 tables trying to make my way through to a comfortable seat......

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Sharon Richmond . 2019-03-28

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Coffee luke warm and dirty tables

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janet jasper . 2019-03-21

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Nice coffee, although I usually only have a single shot, good service and tasty pastries. Not bad for a chain!

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Simon Page . 2019-02-28

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I really like this Nero, quite cosy, the staff are very helpful, friendly and professional. I've recently swapped from Costa to Nero as the Coffee is much nicer here.

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Red Berry . 2019-02-10

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Good coffee, friendly service. Little care for ensuring that there are napkins and toilet paper available. Other than that all good.

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Kaj Nyman . 2019-02-02

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All the chains of coffee shops are much of a muchness, ie uncomfortable, expensive, ridiculously busy, humdrum. This one is no different! Some of the coffee served is worse than others. This one is passable. Maybe I am hard to please!

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James Graham . 2019-01-26

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Brilliant coffee shop with helpful friendly staff and lovely coffee ☕ 👍

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Lynne Wilson . 2019-01-24

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Great coffee as usual. Not busy when I was here so staff appeared to be on top of things although a smile would have been nice! Served promptly though and no complaints. Update January 2019: Coffee is as good as always and staff although changed since last I was here, are just as friendly and welcoming (with a smile this time around!). A nice place to watch the world go by for a few minutes. Always feels relaxing here.

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Allister Morgan . 2019-01-09

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Lovely and warm place and the staff would go out of their way to make you feel welcomed

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Abas Athab . 2019-01-08

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Great place , fantastic service new years day when only one member of staff working credit to the company .

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Elizabeth Firth . 2019-01-01

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Bland not very good coffee for what you pay for independents are so much better.

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Kevin Gay . 2018-12-31

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Great coffee and service but over priced like every coffee shop out there

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steven walmsley . 2018-12-31

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Caffe Nero....always good coffee, as indeed this morning in Ripon but why, oh why, is the air conditioning always pumping out cold air these days? Is it Company policy whatever the weather? We've noticed it in other branches too. Scruffy toilet too, at Ripon!

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Thomas Cruise . 2018-11-19

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Great friendly staff and lovely coffee

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Rob constantine . 2018-11-02

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Staff were lovely and so helpful

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Carol Burnside . 2018-09-13

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Typical Cafe Nero. The staff were friendly. Not alot more to say about it.

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David Makinson . 2018-08-14

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Average Neros. Could do with a bit of a spruce up.

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Gary Roser . 2018-08-09

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My favourite coffee shop chain in Ripon, the staff are super friendly and are always welcome to help me with custom non-sugar orders, great place to relax and watch the world go by with views of the marketplace

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KakieMix . 2018-08-06

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Caffe Nero is the last of the big coffee stores to actually sell a good coffee..

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Michael Thompson . 2018-08-03

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Freundliches Personal, kleine Auswahl an Speisen und Süßem Gute Kaffees und Spezialitäten.

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Marianne Braun . 2018-07-12

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Normally i love Caffe Nero for hot drinks. But i went in for a iced coffe they didnt have the advertised one that drew me in. The coffee it self wasnt great either.

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richard halliday . 2018-06-29

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Agreeable coffee stop. Good busy location overlooking market place. Prices a little on the dear side: one mug of tea cost £2.

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Terry Smith . 2018-06-28

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Good coffee and cake, great staff

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Phil Johnson . 2018-04-30

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Staff is quick and knowledgeable in their job. I've only been here a couple times, but they already seem to know my order! They're very accommodating if you want more or less shots. My only complaint would be that they always seem to be out of the white chocolate syrup for my beloved white chocolate mocha! But a normal mocha is an excellent substitute, so I'm not complaining too much.

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Vera van Wolferen . 2018-04-24

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Nice service in a convenient location. Very cozy interior with plenty of activity. Lovely hot chocolate, very tasty indeed! Flat white and tea were also very good. My only criticism and it it small, is the air conditioning was very Siberian, toning it down a bit would've been good. Otherwise, friendly staff in a lovely place.

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Lord Rafox . 2018-04-07

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Great service, nice and friendly. Better coffee than Costa!

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Andy Jeffrey . 2018-03-26

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Buono , alla pausa del tee o cafè

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NESTOR JOSE TURELLA . 2018-03-22

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Staff with poor attitude and not very efficient. Usual good coffee but I also come to cafe Nero for the good well trained service but not apparent in Ripon unfortunately

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Karen . 2018-03-17

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