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4,2

Based on 822 opinions finded in 1 websites

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Nº 551 in 1383 in Leicester

CUSTOMERS TALK ABOUT DISHES WITH.. chocolatecoffee

Score
OpinionsNoteGoogle8224.2

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Seasonal coffee tastes just as bad, no wall sockets for me to charge my phone

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Dana . 2023-12-29

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Not tried food here but coffee is good although large coffees need 3 shots.

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Paul Jarram . 2023-12-16

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Coffee, tea and 2 different cheesecakes. Coffee was fine, half a cup of water, a teabag and milk barely made a cup of tea, no serviettes. Filthy forks provided for the cheesecakes. When asked to replace the forks, the lad, begrudgingly replaced one with another Filthy fork. When challenged, he deigned to put the fork under the hot water tap to clean the tines, but not the handle. I used my teaspoon instead. I won't be returning.

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Jean Howgill . 2023-12-12

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Nice coffee and snack thanks. Quick service. Busy but always a seat

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Penny Campbell . 2023-11-12

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Going to cafe Nero was amazing brought a lot of memories love it and till loving it definitely recommended

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Sazia Abdulwahab . 2023-10-24

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The mocha was watery and under flavoured, so not enough coffee or chocolate. Had to rejoin the queue after being there for a while as I was looking at the menu, and the barista decided it was punishable enough to start from the back again. Considering that there are lots of coffee shops nearby, will likely go elsewhere

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Imran Panjwani . 2023-10-06

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Staff are super helpful and friendly, even remembered my order.

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Chris Dolby . 2023-08-31

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Nice tasting cakes and coffee was ok too

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piggyturbo1983 . 2023-08-22

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Only had drinks Service was good but there was a bit of a queue.

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Paul Whitlock . 2023-08-20

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Sun was out, n I got one of their speciality coffees n it was wonderful... the photo says it all...

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Kirit Thakore . 2023-08-17

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Had cappuccino, White Chocolate Mocha with whipped cream (and chocolate powder), and Mozzarella and Tomato Panini. I enjoyed the food and vibe. Be that as it may, required minimal additional salt in the panini. I have generally been Caffe Nero on my England stay

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Kajal Bhatt . 2023-08-11

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It's certainly not the place you'd intentionally go to for a meal, it's not their forte, but it's a great place to have a coffee and a catch up with friends or read and chill out. The atmosphere is very relaxed, comfortable and welcoming, it's my favourite spot for a coffee!

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MegaSusan1991 . 2023-08-07

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Nice coffee shop to enjoy a coffee and relax, good service

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simon stillwell . 2023-07-21

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Had Cappuccino & Almond Croissant was nice. Good seating choices & comfortable vibe.

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Wendy Barnaby . 2023-07-13

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Good place to have a great cup of coffee ☕😊

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Chandrakant Joshi . 2023-06-20

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No good very rude staff chessee cake veey nasty

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Louise Brewin . 2023-06-17

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Friendly service and cosy atmosphere.

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Oona . 2023-06-13

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I was waiting in the queue but the staff did not serve me , she served 1 person behind me , she has done discrimination . This can not be accepted and then the other staff accused me of shouting at him 5 years ago! Although I have never been at UK 5 years ago!! Happened 27 th of May at 2:00 pm.

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murat demir . 2023-05-27

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A member of staff (young girl) refused to let my daughter and her friend use the toilet today 21.5.23 and was quiet nasty about it.. how can someone be so heartless to children is beyond me!(Haymarket Cafe Nero)

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C G . 2023-05-21

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Very rude lady staff member . Today 12pm

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Jubeada Shaikh . 2023-04-17

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Went in with a dog. So dog friendly for take away. Food is okay and the cakes are good.

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Daniel Mendes . 2023-04-10

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Awful! Ordered a hot chocolate and i was given one with cinnamon flakes on top!! What the hell! Need better training. My toastie had been ready for ages and i could hear the beeping but no one was going for it. Need better sense!

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Tara Gil . 2023-03-25

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Nice and cute place in middle of city centre, very friendly staff, clean environment.

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Nas Sheikh . 2023-02-24

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Lovely cafe great staff always feel welcomed.

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Pat O . 2023-02-20

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Always a nice shop to visit. Good coffee and the bacon roll is always a winner. The only downside was the toilet flush, doesn't

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Paul D Does . 2023-02-18

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Fantastic staff fantastic service as always

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roller boller . 2023-01-01

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كافية قهوى وقهوته تعتبر في رأيي افضل قهوة ومكانه جميل وهادي نوعا ما يوم الأحد صباحا وللأسف الحمام بالكافية مغلق.

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Abdulateef Alothman . 2022-12-18

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the coffee is great but the waitress was really rude to me, keep ignoring me and talking to 3 people at the same time which was weird.I wanted her to stab my card by hand because apo does not work for me and she keeps arguing that I scanned it which was not true cause I hide the card and took the other one.Anyway not the best experience and I would not recommend it.Better hero is next to the big tower.Peopel there are nicer and more professional.

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człowiek śmiechu . 2022-12-01

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Great coffee shop. Relaxing environment. Quality products and dont forget to ask for a loyalty card 🤗🤗🤗🤗

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Patricia Brindley . 2022-11-02

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Really friendly and helpful staff work here,excellent and fast service.

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Karen Reeve . 2022-11-01

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Just how it should be,great coffee and clean n tidy A 1

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Anthony Hinton . 2022-10-28

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Nice place friendly staff coffee, 3.5 for small latte

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phillip stewart . 2022-09-26

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A decent coffee shop with lovely snacks

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Lesley Galloway . 2022-09-24

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Nice friendly staff. Cappuccino and Hot Chocolate were good. Seats could do with a refresh as some are showing their age. Delicious cakes. It is a bit pricey but that's true of most coffee shops in town.

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Hiten L (HitenL) . 2022-09-24

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Enjoyed a little break here while out on a shopping trip

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Patricia Lievers . 2022-08-29

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Not a lot Space, most Time busy..

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Mantas Plėšikas . 2022-08-28

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Doesn't open early enough, 7am is just too late...Not EVERYONE starts at 9am. I start at 0800 and have to commute so it's not convenient for me. Nice coffee, little expensive.

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James Neil Rochford (Jay) . 2022-08-28

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Friendly staff. Always tasty coffee.

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Deivis Nesvarbu . 2022-08-27

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Cup of coffee and carrot cake. Enough room, not empty or packed.

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Antony McGlinchey . 2022-08-23

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Quick, reasonable, and a bloody lovely coffee.

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Paul Schindler . 2022-08-06

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В жару сюда приходить отличный вариант, в кафе хорошо работает кондиционер. Лате был вкусным

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mann a18 mann a18 . 2022-07-29

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I thought the best coffee, latte or capacino was always at costa for me..until I discovered cafe Nero! Staff are always friendly amd helpful and better quality cafe all round. Highly recommended

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Khadija Suzanne . 2022-07-23

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Had hot chocolate and a cake each. Arlo's was nicer than mine. He had raspberry and white chocolate roulade. I had raspberry and almond tart it was a bit dry.

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Pamela Elston . 2022-07-13

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Love it. Here every day and never had any probs. Everything delicous.

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Craig Dixon . 2022-06-23

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If you can get a table, its a nice place to.chill and people watch

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Dags Holyoake . 2022-06-23

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Very friendly staff. Very good service.👍👌

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Prashant Patel . 2022-05-29

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Not the best Nero I the city centre. But Nero is the best coffee out of all the big franchises. Horsefair Street is always bang on and the best service.

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Aaron Slaney . 2022-05-22

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I just bought a strawberry milkshake and found long hair in my shake am so disgusted of this poor hygiene quality 😡😤 I wish I was still in town I left to go work and wanted to enjoy the cold drink before work and now I can't ! I need my money back this isn't work 4 pounds almost.

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AYAAN . 2022-05-18

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I wanted coffee and they had it, perfect.

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Richard Reid . 2022-05-12

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Great blends of coffee. I like strong coffee so this is the place fir me.

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Derek Frearson . 2022-04-27

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Excellent service and always. Nice coffee

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Sarah Mitchell . 2022-04-21

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Great coffee with fast friendly service

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Karl Pantling-James . 2022-04-21

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Nice coffee, store was clean and warm enough

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Karl Pantling-James . 2022-04-05

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Excellent staff and coffee shame about Eastern Europeans walking to the front of the service line 🤔

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Paul Skidmore . 2022-04-03

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Yesterday, I tried to use my o2 priority code for a free drink, and the server (a tall blonde lady) completely refused. She didn’t even look at the code properly.. then her first excuse was “we don’t do that at the moment” then she claimed that she cannot serve me because she doesn’t have milk.. she didn’t even ask me which drink from the deal I wanted… and how can a Caffè Nero establishment not have ANY milk? I knew it was a lie because I had just seen her serve other customers with milk before me. I ended up wasting my voucher and I didn’t get a chance to use it thanks to her. Very upset about that, it ruined my day.

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Toya Mel . 2022-03-03

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Good coffee but long wait bin queue.

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Steve Gale . 2022-02-28

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Staff too busy having heated discussions about work dynamics to focus and get the order right

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Jane Iskel . 2022-02-26

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Bardzo miło, zacisznie , miła obsługa

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Dana Szym . 2022-02-25

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Very lovely place for drinking coffee

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Arun Kumar . 2022-02-23

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Lovely coffee, well made. Just missing some ambiance.

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Richard Pyatt . 2022-02-13

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Good coffee & very good sausage rolls but a bit pricey

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Ruth . 2022-02-13

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Do a lovely vegan hot chocolate.... Hmmmm 😋😘xx

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Debbie Williams . 2022-02-11

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Caucasian man with beard very almost gave me the wrong drink! And still no cream on despite asking twice..

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AP UK . 2022-02-10

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Hiç gitmedim oyuzden bilmiyorum gorseydim kahvesini içmedim.

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Busra Turkmenoglu . 2022-01-11

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Great offers on app with vouchers. Good service and very good coffee! Easily the best national coffee chain...!

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Tulsi Ezhilan . 2022-01-08

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Only went in to use the toilets and someone had misplaced the key they got the door open even though we were not buying anything, great customer service.

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tony mannion . 2021-12-30

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3 staff were behind the counter, but only 1 serving. Coffee was good as we're the tables which were cleaned as soon as you left.

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Stuart Haddock . 2021-12-22

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كانت تجربة جميلة جدا It was a very nice experience

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Ibrahim Sulieman . 2021-12-06

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C'est très cher. It's very expensive.

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Colombe 03 . 2021-11-29

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Nice place to have tasty coffee and cup cakes

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Timothy . 2021-11-12

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Bacon ciabatta shoved in a microwave until crispy.

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Wilful Sprite . 2021-10-28

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Staff were extremely friendly and knowledgeable about products. I enjoyed my hot chocolate and my aunty enjoyed her cappuccino. We will definitely be back for coffee and cake.

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Mon M . 2021-10-16

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My favourite place for coffee and cakes 🎂

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Rukshana yusuf . 2021-10-12

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The best and delicious coffee around us in UK. You will love it.

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Anatoli Bozhanov . 2021-09-29

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The staff were very helpful. One member of staff went over and above with his customer service to an elderly lady who could hardly stand up. He went to her table and took her order. Then came back with the card machine and her coffee and cake...well done that man .

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Ann Sparrow . 2021-09-25

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Great service lovely staff. Had a lovely hot chocolate 🍫

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Rowena Barrett . 2021-09-06

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Lovely coffee , friendly staff. Comfortable & cosy setting.

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Katya Rose . 2021-08-30

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Coffee was fine served by a competent barista. Location a little run down and needs a facelift.

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JuJu Wright . 2021-08-28

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Best flat white, great staff,always cleaning very aware of covid regs

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Malcolm Brown . 2021-08-24

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Refused to accept gift card as payment, saying they aren't a participating store (which I have since found out is not correct)

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Jeremy Wray (Vrayl) . 2021-08-17

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Terrible Coffee shop so dirty & smelly, never going ever again .. 👁️🥺👁️ ..

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Pepi White . 2021-08-17

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I am extremely disappointed, I am a regular customer and I often come to Caffe Nero, as usual, I went to the Caffe after a long shopping day to have a sit and rest. But an employee kicked me out for spending too long in my seat while I was deciding in what to buy. It was such a disappointing experience, I shall no longer go there. Never going there to be humiliated again. Starbucks has much better coffee anyways. From a very very upset and disappointed ex customer.

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alsa alsa . 2021-08-09

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Excellent Ice Chocolate and Very Friendly and Efficient Staff

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Zahid N . 2021-08-06

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OK so card payments only at the moment. Really friendly staff, when I went was a little busy but no issue with seating or maintaining distance. Air con was on and was a little chilly in areas, not a criticism just don't sit under it if you are affected by it. Clean areas throughout. Really nice frappacino too!

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R M (Robbi) . 2021-08-03

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Brilliant staff and great atmosphere

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Ionut Stochitoiu . 2021-07-22

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It's a nice looking cafe I recommend the hot chocolate and brownies

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Christopher Alner . 2021-07-21

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I do recommend it to friends and colleagues nice and tidy.

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Azmat Khalil . 2021-07-17

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Let me borrow their phone when I lost mine such lovely service

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a divecha . 2021-07-17

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Always have my latte here, great staff and latte is perfect every time

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Andrew Green . 2021-07-09

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Great cup of coffee staff very friendly.

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Maggie McKeegan . 2021-06-29

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Really poor ordered an ice caramel latte to take out was given a drink that was cold coffee with ice in it. No caramel flavour at all and they charge £3:55 for this, if I had time to taste it straight away I'd have asked for a refund. Nero needs to look at the independent coffee shops in Leicester and make some improvements

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Lez Jones . 2021-06-13

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Had a nice little pit stop at Caffe Nero. Had an Iced Mocha Frappe and a Salted Caramel and Pistachio Frappe, both were delicious. Swift service. Helpful pleasant staff. Will be going back to try more from their summer menu. 😊

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Huzaifah Bashir-Tariq . 2021-06-10

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Friendly staff and great quality products

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Amber Sinkinson . 2021-05-22

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Caramelatte was nice but the caramel shortbread was better. Service was a bit terse but I didn't mind that.

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Matthew Weston . 2021-05-16

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Amazing coffee, love the hot chocolate here as well!!

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Madhurima Das . 2021-05-16

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Excellent service at this cafe typical prices are reasonable and affordable. I enjoy the millionaires shortbread Style cake mmmm

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Jason Warner . 2021-04-30

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Fantastic coffee and great staff. Great to be sat in a coffee shop again.

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ajaz akram . 2021-02-16

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I have been going there for 5 years it's fully satisfing I always come out with a smile

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Alisha Kumari . 2021-01-05

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Lovely staff, quick and accurate. Coffee is always hot and delicious 😋

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jay bhik . 2020-12-30

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Easy to operate and convenient to use.

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NuPur BhaaL . 2020-12-19

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