Caffe Nero in City of London, Westminster

Drinks were hot and freshly prepared, staff helpful with allergy advice

The coffee was hot and freshly prepared, and the chocolate biscuit we ordered was also neatly placed in a paper bag by the service staff. It's a shame that the person obviously doesn't like working here and couldn't say a word to say hello or goodbye. It will hardly do the shop any harm, most people probably only pass this nero shop once or twice in their lives anyway.

Great stop for coffee. Service was good and quick. Pity there were only a few stools available to sit and enjoy the coffee

Great coffee with friendly baristas! I was served by Miguel who was really helpful in giving me directions!

Great coffee shop for a quick on the go drink

Excellent little nero! Miguel was a fantastic and friendly barista. Flat whites were perfect!

Would never normally leave a review for a random small Caffe Nero but had to as this place was vile. The cleanliness in this small branch was really lacking, sat by the window and looked down and saw bits of mouldy cake, bread and other unidentifiable things collected behind a grate thing- put us off our (expensive) coffee and cakes knowing we were sitting amongst all that. Really nasty. Also, I am guessing this place is one of their busier branches-we went there whilst waiting to go to one of the many theatres across the road- and they had one poor guy serving loads of people, felt really sorry for him, he was very nice and was obviously working very hard but no wonder he doesn't have the time to clear up all the mouldy food. Wouldn't mind but we spent nearly £35 on drinks and cakes so not cheap.

Excellent coffee and atmosphere. Outstanding service! ☕🥰

I got a mocha and it was similar to Starbucks. Employees are friendly. Space is looking limited and you may consider taking it out.

Both Miguel and Noriko were fantastic. We ordered 3 drinks with the £1 coupons My son aged 5 got a large chocolate grape and squeezed it and spilt it all over the floor Noriko immediately offered us another drink at no cost and Miguel said not to worry and cleared it up Both are really kind and great at what the do. And they were both smiling throughout which was lovely. Definitely something you don’t see a lot these days so thank you both of you

I felt very welcome when I went there. It was first time I was there, and I ordered a green tea. The staff was nice, especially the blonde girl, she tried to answer my question about how many kcal in a green tea. She was confused at first, but later when she asked me to move because they were about to do closing, she said she found the answer through internet/website. I do appreciate for this kind of thing. She was super nice and friendly. Hopefully, Nero could do some appreciation for the staff who do their job sincerely.

£4 for an iced latte, don't know what to say...

The barista girl is horrible he doesn't have a clue how to serve the customers and not even to make a coffee

The worse service ever the girl behind the counter her horrible actitud is incredible ,I wonder why she is in the job she doesn't enjoy?why she treated the customer like that ,and even worse she does think she can do coffees. May be but not with passion and love so do yourself a favour and to the customers and find another job

Nice and fast service. Coffee was okay, expected more. Sicilian lemon cheese cake was great, normal lemon cake was tasty. Raspberry, almond cake was dry and disappointing.

Don't shut sections of the cafe off half hr before you close if there are no other places! Staff had attitude with another customer. Clean up AFTER you have closed to customers.

I got food poisoning from egg mayo sandwich here last night. I'm dying.

Caffè Nero is an alright place were you would get coffee. The food is not amazing because I think it does not taste fresh enough. The coffee is quite good but I much prefer Starbucks.

Given a cold croissant... not tasty at all

Wife wanted a coffee Friday night. Too lazy to make a cafe latte 15 minutes before closing because machine was already cleaned. Hello, you are in the coffee business!

Nice coffee house with a nice bar to sit and watch outside. i liked the latte.

Always a good strong coffee. Friendly staff.

Bought a hot chocolate here. Watery, 2/3 full and scolding hot at more than +70c. Wouldn't recommend.

Quick service. Decent coffee ☕.

Not a bad place for a quick coffee

Small shop in a busy location, not enough staff to keep the table clean.

Good coffee, thank you girls for all your hard work! Your coffee is very tastefully 🙃

Nice and clean. Polite servers.

Absolutely ridiculous, coffee lukewarm, teacake not toasted crock Monsieur inesdible, wouldn't bother.

I bought a Caramel & Pistachio Frappuccino from here it was very delicious.

A typical Nero cafe, with pleasant staff and good coffee!

Very good service. Friendly personal.

I had a cup of double espresso here after taking a leak in their toilet. The coffee was very nice and the toilet was clean and uncrowded.

The door wide open, plenty fresh air , very friendly staff, mask on all the time well done. Congratulations!!! 👏👏👏

Karim and Madelaine were so friendly and informative

Fantastic place. Coffee taste great.

You can always rely on these guys for good coffee.

Considering how busy and fast paced this coffee shop is, received the loveliest and warmest service in a very long time. If you’re gonna stop for a coffee and a quick bite to eat, this is the place.

Está bien. . . lo habitual que esperas cadenas oc. El café era decente. Pasteles promedio, los asientos pequeños. El personal parecía aburrido.

A small Nero in the right place. Flat white was pretty good.

Only Nero where I haven't had to wait ages!!!

Cafés bastante grandes, poquitos dulces pero los suficientes.

Very good cappuccino. Staff not very welcoming though. But they did have power sockets which I was in dire need of. Not very comfy.

Good location for a quick drink and snack.

Llamé aquí un sábado ocupado. Dada la ubicación, puede esperar que esté ocupada la mayor parte del tiempo. Diría que es muy similar a cualquier Cafe Nero en el que te aventures. Ocupado, bien personal, mesas desordenadas sin limpiar. Pero, ¿un café decente? ??? Supongo que teniendo en cuenta la ubicación, no tienen que esforzarse demasiado.

Often I go to Caffe Nero, so why not in London. Oh my it was over staffed, yet none of them had learnt to smile! Or how to clean a table. It was about 10.30am, they hardly had any food to offer, 1 of each item, so all for of us had to choose something different. BLT, Sausage Bag, Muffin and a cheese toastie, which had no taste at all. Very disappointing for a well known brand.

The same as any other caffe Nero very busy, but friendly staff, although they only had 2 flavours of frappe👎👎

Buena atención. Pero café malísimo. Caro

Nice staff. Coffee is overrated

An oatmilk latte for me, and a hot chocolate, blueberry muffin for my friend set us up so that we could roam the streets of London window shopping. Staff are friendly and helpful. The facilities are well used as Cafe Nero is so popular

무난하게 괜찮습니다. 커피도 빨리 나오는편이고 보편적으로 있는 커피 체인이라 쉬고싶으실 때 가도 괜찮습니다

Probably the smallest Caffè Nero I’ve ever been in, but just as good as any other. Mostly bar-style seating looking out of the windows onto The Strand; perfect if you need somewhere to kill some time and enjoy a good coffee. Free wi-fi available via The Cloud; no toilet facilities (it’s too small!). Slightly strange experience though when the Barista asked me to remove the lid from my KeepCup...apparently they’re not allowed to do it due to “health & safety” reasons...?!🙄🤔😂

Despite asking for hot milk 3 times, still gave us cold milk. Risotto was served cold and had to be sent back. No gluten free options. Toilets are disgusting and are obviously not cleaned during the day. Recommend you go somewhere else

Much the same as any other Nero. Could not see any toilet facilities, but in fairness did not ask. Small, but efficient.

Good, small but friendly cafe nero

Nice little branch of cafe Nero on The Strand. Friendly staff. No toilet facilities in this one though.

Příjemné prostředí, rychlá obsluha, dobrá káva i široký výběr dortíků a cookies. Typické Nero - takže spokojenost.

Convenient location, near Covent Garden. Nice, cold lemon drink!

It’s your average coffee shop selling coffee and snacks. The coffee was okay, it done the job and I will probably use it again. Good service, friendly staff and clean.

They are all the same, lets face it. Its a chain selling coffee and it is marginally better than some of its rivals. Otherwise it has little to recommend

In here 16th May,just for a quick latte.Pleasant service,nice and clean cafe.Good value for its location

Small caffe nero with fast service, great coffee and friendly baristas! I will come back when I am in Coven Garden area..

I prefer Nero to any other coffee shops. No one does a skinny latte with extra shot quite like them.

Nice coffee and selection of cakes

Fantastic chain solid branch wish there was more Great coffe superb staff

1st class. Compact yes but nevertheless a good place to either grab and go or to take 10 mins (space allowing) out for a breather☺

Lovely spot, as they all are, for a light breakfast. Lovely atmosphere, great pastries, and coffee. Pleasant and efficient staff.

Not really your classic Italian espresso with the thick crema on top, but this place is in the right location and you might as well go there. Service was fast and friendly. Very small dining area.

We popped in for hot drinks whilst waiting for the theatre to open. It was very busy and we had to move some chairs from other tables to be able to sit together. A great places to people watch.

This is a fairly small Nero, but the staff were friendly and the coffee up to the normal standard. Not as busy as some closer to the centre so no queues!

Hay multitud de cafeterías Caffe Nero en Londres y en toda Inglaterra.

Very friendly and efficient service.

Popped in for a coffee for the first time, lovely friendly staff working there. Coffee was amazing, Brie and bacon panini was unbeleivably moreish and it was clean an very pleasant. What more could you possibly want.

Lovely Nero coffee shop in the center.

Friendly efficient service. Not a lot of seating but ok if you're not there for long or getting take out.

Great location, very friendly staff, great coffee.

Great coffee and even better staff!

Love it Good staff, they know what your need in The morning before to start to work.

Nice coffee And Christmas specials ! Just Yummy Shame no toilets tho esp with children telling you to go up the road

Buen café a precio razonable. Franquicia repartida por toda la ciudad con wifi y espacio confortable. También tiene dulces, para tentempié o desayunar no esta mal.

Mi marido y yo nos detuvimos aquí para una taza de té por la tarde. El servicio era muy normalito. Disfrutamos mirando por la ventana a la gente caminando por la ribera. No llegamos a probar el pastel.

ロンドンのあらゆるところにあるイタリアンコーヒーのチェーンです。エスプレッソなど手軽に美味しく頂けます。

Wir wollten nur schnell einen Kaffee trinken und stürmten in das nächste Lokal. Die sehr freundliche Bedienung liess uns dann doch etwas länger im Lokal verweilen. Wir genossen den Kaffee vor Ort und bestaunten das Treiben draussen an der Strand Street.

Great little Nero always friendly staff and can use my Nectar codes here for a great value coffee

Sconsigliato per mangiare ( ecco perché un punto in meno) ma L'Espresso è il migliore! Personale gentilissimo e Wi-Fi gratuito!

Nice place for quick bite and coffee on the Go. Coffee is very good. Pastries are of typical variety; good qulaity though.

O caffe nero consegue passar ao consumidor o verdadeiro sabor do cafe, alem de oferecer varios lanches italianos, que são uma delicia!

The service is generally quite quick, unless one orders a panini in which case one has to wait longer but they do not state this. However, as a customer I feel quite rushed to put my money away. I say this because, as soon as I have paid I am literally being budged out of the way for the next customer simply because the barrista working at the till seems to be on some kind of record mission to get through customers as quickly as possible.The variety of food is generally ok, but I find that the panini portions are very small when they are actually toasted and not good value for money.Being in a touristic spot it is naturally very busy and noisy, especially with the coffee machine constantly going. So, it is quite hard to be sure if you are going on your own if you will actually find a seat if you are eating in. If you do find a seat then you will most likely have to manoeuvre through chairs and change them about.What I liked best is that one is able to do work there, as they have wifi and charge points and there is a jug of water on the side if you want tap water. However, there is only one toilet, meaning that there is always a queue. Furthermore, if you are in a wheelchair is quite hard to enter the coffee shop as there are stairs and accessing the toilet involves trying to get through a narrow passage way.

В 1999 году, когда Старбаксов в городе ещё не было, в этом кафе варили лучший капучино. Да и теперь он хоть и не такой раскрученный, но всё равно лучший. Вкусные десерты и приятная обстановка.

Café Nero es una franquicia, con varios locales en Londres. Puedes sentarte a tomar el café o puedes llevarlo, esta fue la opción que tomamos. Buen café, en teoría al estilo italiano.

Paramos a tomar la merienda luego de haber caminado muchisimo. Muy rico café, tomamos capuchinos con unos muffins. Hay muchos de estos locales por todo Londres, es una buena alternativa para tomar algo.

Better hot chocolate than starbucks in my opinion. Also the sandwiches (paninis) were very good. Highly recommend for a quick lunch.

Outro café em Londres ótimo para tomar café da manhã e fazer um lanche à tarde. Há diversas unidades pela cidade. Eles servem cafés, sucos, bolos, sanduíches. O ambiente é bem agradável e perfeito para dar uma relaxada.

This chain serves better coffee (to my taste) than most other coffee chains in London. They also have generally the most relaxing premises. I recently have been to the Coven Garden Caffe Nero which is particularly spacious.

Enjoyed cappuccino and toasted sandwiches. Wife an I stopped in for a late lunch/quick snack. I was leery of the pre-packaged sandwiches, but they were fine after being toasted on the Pannini Press. Coffee was rich and delicious. A great place for a pick-me-up coffee or light lunch/snack. Friendly and helpful staff.

Café ótimo para paradas rápidas durante o dia onde precisamos de um café ou uma bebida! há também lanchinhos rápidos para quem está sem tempo para comer num restaurante ou lanchar !

...questo Caffè Nero dell'omonima catena è piccolino ma in comoda location e sono buoni sia il caffè che le brioches...il personale è cortese...

Estas franquicias no tienen secreto. Entras en una y sabes lo que hay. La cuestión no es destacar esto o aquello... El café está bien; los dependientes son correctos. El surtido de pastas y sandwiches también.Yo cogí habitación en un hotel pero SIN DESAYUNO. LA idea que pagar 16 libras por un desayuno completo... me parecía caro; además sales del hotel muy harto de comer ... Por la mitad comes bastante menos... pero sin colas y un buen café.Esta fue mi opción ... y acerté.Fue una decisión práctica.

Na Europa vc ira ver inúmeros cafes, mas o Cafe nero tem demais em Londres! Cm o Starbucks! Eu gosto dos dois, seus cafes, bolos, biscoitos e wi fi gratis!!hahaha

Tudo é bom, os chocolates quentes são divinos, não deixe de comprar os biscoitos de gengibre que também são ótimos.