Caffe Nero in Huntingdonshire

Really slow service. The 3 staff were more concerned with gossiping and laughing with each other than serving customers. Coffee was good when it did eventually arrive. There are many alternatives for a coffee in Huntingdon.

Omg the service is so slow in Huntingdon branch. I could have gone home and made it myself by the time they finished it. 1 member that was supposed to be serving was just standing gossiping to another. I nearly left the queue. They would make so much more money in this branch if they just moved away from snail pace!

I have been to this Neros many times before, however this will be my last visit after suffering two extremely rude waitresses who lack all warmth you should have in this industry. Just before I was served, a chap questioned his order of an espresso with milk as he’d been given a macchiato instead. Which the waitress informed him the name of the coffee and sarcastically said “enjoy” scoffing at her coworker. I came away with my order with my small child and realised I didn’t have the coffee I thought I had ordered and basically got told to rejoin a huge queue whilst our food sat getting cold outside, with a hungry tired child after swimming this was not possible and when I asked if she could bring over later she flatly refused any form of payment at the time, just gave excuse after excuse. The lack of friendliness left me feeling tearful and unwilling to go back later for a coffee. Very sad

Three People behind The Counter two were busy talking and ignoring customers in line waiting to be served. Also drinking coffee. Tables are rarely cleaned and are always dirty. Management needs to stay on top of their staff. Really is run very badly and always unkept. Service really does sucks.

Popped here with a mate and had a cappuccino staff nice but always seems to be trays left. Outside and tables not cleared so maybe there short staffed but it's still nice to come here