Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 442 in 483 in Huntingdonshire
Nº 74 of 78 Other cuisines in Huntingdonshire
Opinions
Really slow service. The 3 staff were more concerned with gossiping and laughing with each other than serving customers. Coffee was good when it did eventually arrive. There are many alternatives for a coffee in Huntingdon.
Martin S . 2024-03-23
MORE AT TripAdvisor
Omg the service is so slow in Huntingdon branch. I could have gone home and made it myself by the time they finished it. 1 member that was supposed to be serving was just standing gossiping to another. I nearly left the queue. They would make so much more money in this branch if they just moved away from snail pace!
Samantha M . 2022-12-30
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I have been to this Neros many times before, however this will be my last visit after suffering two extremely rude waitresses who lack all warmth you should have in this industry. Just before I was served, a chap questioned his order of an espresso with milk as he’d been given a macchiato instead. Which the waitress informed him the name of the coffee and sarcastically said “enjoy” scoffing at her coworker. I came away with my order with my small child and realised I didn’t have the coffee I thought I had ordered and basically got told to rejoin a huge queue whilst our food sat getting cold outside, with a hungry tired child after swimming this was not possible and when I asked if she could bring over later she flatly refused any form of payment at the time, just gave excuse after excuse. The lack of friendliness left me feeling tearful and unwilling to go back later for a coffee. Very sad
Berny226 . 2022-10-18
MORE AT TripAdvisor
Three People behind The Counter two were busy talking and ignoring customers in line waiting to be served. Also drinking coffee. Tables are rarely cleaned and are always dirty. Management needs to stay on top of their staff. Really is run very badly and always unkept. Service really does sucks.
Jane S . 2022-03-30
MORE AT TripAdvisor
Popped here with a mate and had a cappuccino staff nice but always seems to be trays left. Outside and tables not cleared so maybe there short staffed but it's still nice to come here
Привет🇷🇺🎃👻🎆🎄⛄🎅🛷🛌 . 2020-02-02
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27 Opinions
Booked for lunch, several staff passed us before we finally got seated. Table for two rocked like a see-saw. Need 20-20 vision to read the small font unclear menu, Service was below average, asked for a side dish of spring onion which did not arrive with main course. Food was okay but thought there was a lack of good healthy choices. Location is very nice but overall was a disappointing experience
27 Opinions
This spot is amazing its a perfect place to go for a time out in st ives town. Its got lovely staff they are very friendly. They work hard with a smile always help and always ready to serve. This is probaly the best coffee shop in cambridge and the coffee they serve is so nice and the food is always fresh and great. Big love to the team manager emma, the store leader eugine, the workers tammy hazel and harvey all the staff are great and welcoming. A must go if your visiting st ives.
3012 Opinions
Going, going.......Gone!!! Shut own, who knows what will replace it, probably another housing estate that will cause endless traffic jams.
360 Opinions
Terrible service at this branch. On more than one occasion staff have been rude and dismissive. Today we came in at 5:45 pm and were told harshly that we couldn't sit down, because "the cafe is closed". The door says 7 pm but "that's just so you can buy stuff", the employee explained in a dismissive way. He then proceeded to condescendingly explain how they need to go home so they close 2h early to clean up. Well isn't that grand? If you want to leave early then close early. Don't say you're open until 7 and mistreat customers who've come to spend their hard earned money. However the shop does its shifts is not the customer's problem.
530 Opinions
Three of us came for drinks. We were served four drinks. Young server insisted she asked if we ordered 2 hot chocolates (4drinks in total.) Her manner was short, unprofessional and defensive. Shame, coz we were treating mum as she’s had a tough time with Dad having just gone through heart surgery. Nil point Costa!!