Based on 196 opinions finded in 2 websites
Based on 196 opinions finded in 2 websites
Nº 161 in 256 in Tandridge
Opinions
Enjoyed a speciality iced latte. Staff pleasant
Sally Gosling . 2024-10-30
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Comfortable, and good coffee- what more do you need?? And the almond croissants are great.
Chri Jackson . 2024-10-19
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Does what it says on the tin. Nothing less nothing more
John Robinson . 2024-10-12
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The staff members were so helpful and quick getting the drinks and were super friendly and they put extra milk in my hot chocolate as it was too hot so wonderful service all together
shannon p . 2024-06-17
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Lovely place, clean, cozy, friendly staff making the best coffee in town, nice food. Highly recommend. I will coming back.
Justina M . 2024-06-16
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Nice coffee, always busy and hard to get a seat..
Lawrence Smith . 2024-05-26
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It's a cool cafe, the service is pretty quick, the staff friendly and helpful. Congratulations to the whole team, you are at the top of the top, keep it up.
2clo GUM GUM . 2024-05-13
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My favorite coffee shop in Oxted, always good coffee and tasty food. They were open on boxing day, which was so nice of them.
Elena Lebedeva . 2024-01-13
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Another tired chain of coffee shops
Chris A . 2024-01-02
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Great place to have a coffee, great customer service , guys doing amazing job
Urszula Adamczyk . 2023-12-14
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The coffee shop it's self is a little dated in its self,To connect to the Wifi is a little jarring, The coffee and The biscuits Good . The cake slices are the smallest I've ever seen. The must anoring thing is the amount of people that walk straight the street and use the toilet and not purchasing anything from the shop
Ian Shrubb . 2023-10-22
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Very pleasant sat outside in the sun enjoying a lively iced latte
Sarah Oliver . 2023-08-27
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Nice coffee and pastries and great they're open early on Sundays
Fi Haines . 2023-07-23
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Excellent coffee, slightly shabby loo.
Graham Spencer (graybo) . 2023-07-10
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A lovely Caffè Nero! Often come to work and is a good space!
Heather Moor . 2023-03-18
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Staff great in here. I visit frequently. There are elderly locals who the staff know and help everytime with ensuring they're seated and bringing their coffee to them. Great place often busy.
Maria Mcguigan . 2023-02-26
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Awful chain that hasn’t paid tax in the UK for decades (google it!) … we are in the middle of a cost of living crises and every penny that is sent to shell companies overseas is a leakage to the UK economy and makes us all poorer - spend your money with locally owned, tax paying companies instead!
Dave Luis (Dave M) . 2023-01-06
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Great staff, service and coffee
Stuart Kent . 2022-10-19
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It can get quite busy but they always seem to have tables available. Between the coffee machines and people, it can get quite noisy.
Ashley Maslin . 2022-08-27
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Friendly, helpful staff. Lovely air con on a hot day! Toilets beautifully clean.
Charlotte Nicholls . 2022-07-19
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I always go for mascarpone mushrooms tost! The best one and lovely coffee!
Sotiria Geo . 2022-02-20
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I like the coffee here. Best place to get a espresso this side of Italy apparently. Warm environment. Was allowed to sit with my dog in this one.
Molly Miller . 2022-01-31
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Sadly the poorest of any Nero, always dirty throughout, Panini's never properly melted and always a struggle to get a table due to amount of people basing themselves there all day. In desperate need of a proper shakeup
Neil Butcher . 2021-12-04
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This used to be a great place for a coffee. Now it's a lottery as to whether you get a descent coffee or not. Only staff member to serve a good latte is Bridget. Everyone else is either new as they can't keep staff or the manager. I now have changed coffee shops as I was spending £3000 a year there and don't intend to do so anymore
Andy C . 2021-12-03
MORE AT TripAdvisor
Reliable food and drink. Efficient service. Not the most comfortable place to sit and chat, and beware of the seats at the back (very close to the toilet).
Anne Todd . 2021-11-21
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Caffè Nero are normally very good everywhere we've been, unfortunately on this visit to Oxsted someone had allowed their dog to foul the pavement outside then people had walked through it and walked it into the cafe. They were busy so nobody had made any attempt to clean it up neither inside or outside where a bucket of hot water would have worked wonders. Furthermore the place was also very untidy which is not the normal for Caffè Nero. We found this quite unpleasant and therefore the hot chocolate and latte we had was a waste as we didn't enjoy it on this occasion.
Leo Antonaci . 2021-10-10
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The trainee was awful and so unprofessional i wouldn't come here again just because of her. The other member of staff had to do everything including having to finish my order while she just stood around wiping her nose and disappearing out the front to vape. She also stood behind the counter drinking energy drinks she was clearly very unwell or very hungover
J G . 2021-10-10
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Good place here, seats could do with a good clean in my opinion, doesn't help when all the staff inc, the manager are speaking Hungarian all time, rude if you ask me.outside looks naff considering it had a make over not that long ago.
michael harper . 2021-09-04
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Great service, delicious coffee
Lara Child . 2021-07-26
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Disappointed to arrive an hour before closing to find they were shutting up shop, kicking people out and no explanation.
Tom Wilkes . 2021-07-12
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That chocolate and hazelnut frappachino is great!
Jessica Ampstead . 2021-07-02
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Very busy on a Saturday morning and had to wait a while for service. All outside tables and chairs were occupied so we took a corner table by the window. We just had coffee so cannot comment on any food.
Vivien Simpson . 2021-06-29
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Great coffee and a great place to relax and chat.
Tony McLaughlin . 2021-06-27
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Chain coffee shop with the usual choices and friendly staff.
Ian Taylor . 2021-06-19
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Generally its very good here. Most of the staff a very good though sometimes the coffee just isn't hot enough despite asking for it extra hot. Hence the 4 stars.
Stephen Watson . 2021-05-21
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Friendly service, very clean, coffee good as always and pleasant sitting outside catching up with a friend
Desiree Cox . 2021-05-08
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Perfectly served coffee ☕☺️, delicious Christmas cake🍰and very friendly staff. Good experience
Krystyna Mrowczynska . 2020-12-12
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Very polite staff! Drinks were quickly received! Polite atmosphere!
Ben Wilson . 2020-12-07
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Doing as well as can be expected in this climate
dpchaldon . 2020-07-23
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Great coffee outside seating at Oxshott branch
JOHN HOWELL . 2020-07-07
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Very rude staff member. Needs to learn some courtesy and manners.
Tom Street . 2020-03-14
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Very good coffee and friendly staff.
Ian Goodchild . 2020-03-11
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One of the better chain coffee shops in the area. Often pretty busy, but that's because of the typically nice ambience and staff.
Andy Quayle . 2020-01-25
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Fab coffee and good atmosphere!
Kinga Biro . 2020-01-14
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Sat in here to do my work with a hot chocolate and sausage sandwich and asked to eat in. When the woman mistakenly gave me a takeout bag I asked for it to be eaten in, and she gave me the dirtiest look and biggest eye roll. Staff couldn't have been more rude. Not a pleasant feeling to have to sit and feel so unwelcomed.
Sammy Doe . 2019-12-01
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Can't say too much but the staff there have a fantastic social conscience (not sure if the firm encourages/allows so purposely vague here). Oh, and really good coffee & cakes too. 'Triffic'.
Kevin Eagles . 2019-11-23
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Great coffee always nice and hot ******
vanessa coatman . 2019-10-16
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Bar staff not as good other counties. Points where all wrong and staff were rude. Not experienced or customer focused.
Charlie Robert . 2019-10-12
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Great place to stop for a coffee
Nathan Brown . 2019-09-22
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Always great friendly quick service
Andy Barker . 2019-09-14
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Enjoyed an early breakfast at 06:30 this morning. Hearty sausage sandwich whilst I caught up with work emails, friendly fast service. Outdoor seating as well is quite nice before the traffic builds.
Paul Kitchen . 2019-08-08
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Uma boa parada para tomar um café com os amigos e família
Juliane Michele (De Freitas Lazaro) . 2019-07-21
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Quick service and outdoor tables with ashtrays!!
Andrea Kerry . 2019-07-20
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My dogs can come in with me, the staff offer water if you have not brought your own. There have been up to six dogs inside at one time and every one behaved well. Many other places need to adopt such a tolerant attitude to digs
Susan Taylor . 2019-07-14
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Again sat outside having a nice coffee. Oxted school children not even buying anything taking all the seats so paying customers have nowhere to sit 😢
Lauraine Austin . 2019-07-08
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Love Caffe Nero, love the coffee.
Nitro 999 . 2019-05-05
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Use Cafe Nero quite often as wife enjoys panini and coffee. The one at Oxted reasonable with good atmosphere. Our preferance is for coffee americano and Nero do make quite strong which is good for us. They also do best panini on hotplate panini grill making them crisp. Unlike Costa who tend to use microwave type oven which make them soggy.
Brian Burley . 2019-03-17
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Nice clean table, polite staff and a lovely caramel latte with my friend. 😀
Tracey Galloway . 2019-03-14
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Good coffee and hot chocolate. Soft drinks are very cold. Service is good
David Stevenson . 2019-02-10
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Hit and miss in my experience. Went there on Friday and it was fairly quiet - the coffee was great. Went on Saturday and it was really busy - the milk wasn't frothed that well.
Matt Terry . 2019-01-26
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Good food and drinks and customer services is perfect
Sue Wallace . 2019-01-23
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Service appalling, queued for over 20 minutes only to get the order wrong. Staff hopeless.
Cara Hewitt . 2018-11-01
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Good coffee and croissant in the warm while I waited for the bus.
Charles Thompson . 2018-10-22
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Excellent. Even provided for 10months old granddaughter
William Thomas . 2018-10-21
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Best large chain coffee shop in my opinion, not the best for selection of food but the coffee is always consistent in any Nero.
DAVID FITZGERALD . 2018-10-19
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Good friendly welcoming service. Serves great coffee.
Nick Mann . 2018-09-11
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I love a good Nero, and this is a good nero
Yvonne Latter . 2018-06-03
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Good as always and even better today for lunch as plenty of room free to sit as the Royal Wedding on!
Philippa March . 2018-05-19
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Lovely coffee shop. Great hot chocolates!
Emily Habgood . 2018-03-03
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Good service, not a table to seat 6 people at
Summer . 2018-02-26
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Always enjoy going to Nero's !!
Chris Williams . 2018-02-21
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Coffe is ok, as it should be for coffee shop prices. Service is never particularly energized, and the typical for minimal for British. The door is obscenely loud as it smashes closed. The seats are either uncomfortable or sometimes grotty and torn with the stuffing coming out. The best table that seats four is always taken up by one person who has been sat there with a laptop since before I entered and after I left and not ordered a single drink or biscuit in that time.
Anthony Lee . 2017-11-26
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Great coffee (free Tuesday pm with O2) and toasted teacake. Excellent latte and cortado.
Gordon Ritchie . 2017-10-30
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Nice enough place, but personally, I did not enjoy it very much. The guy who served me was very unhelpful, I did not enjoy the coffee very much (strong but not very good), and the table did not feel very clean.
Yolanda Sinclair . 2017-10-23
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A mediocre coffee shop at best, coffee too strong, full of loud snobs !
Alex Richardson . 2017-10-11
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Staff always surly on Priority Tuesday.
Gordon Ritchie . 2017-08-08
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Coffee is good the rest is the same as any other Nero
Denis Nevsky . 2017-05-30
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Relaxed coffee shop, good place to meet friends. ..
Nikki Brown . 2017-04-22
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Good coffee and service. Friendly Batista's.
David Bruff . 2017-04-12
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As I have come to expect from Caffè Nero this branch delivered great service, friendly staff and excellent coffee. Always seek out a Caffè Nero as I know I am very unlikely to be disappointed
Ian Tapsell . 2017-03-21
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Friendly staff which provide great service and nice atmosphere
Julian Jameson . 2017-02-24
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Staff are so rude. It's like you are inconveniancing them by standing at the counter waiting to order. No friendliness at all. Especially the woman serving on the morning of Saturday 18th Feb. They made my partner a mocha which wasn't to his taste. He asked for a little more chocolate and they were really defensive and so shocked that he had asked! I definately won't be coming back here ever again.
Olivia Davies . 2017-02-18
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Slow service very busy and unorganized
Richard Palmer . 2017-02-13
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A cozy little nero's with perfect friendly staff who always are happy to help no matter how busy it seems!
Adam Mullen . 2016-06-17
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Pleasant coffee shop and not too busy on a Sunday. Staff nice.
Duncan C . 2016-03-27
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The best mocha ever drink, wonderful people work in Nero, always smiling and nice too. Clean bathroom and tables.
Ari Keihas . 2015-09-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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309 Opinions
We got the serving times wrong and arrived late for lunch. The staff went out of their way and served us anyway. The food and drinks were utterly delicious! A very relaxing and friendly atmosphere with great music too. Thanks!!
277 Opinions
Third visit and the last now. Owner did not even respond when I greeted him with a " good morning " Cooked breakfast ordered, the bacon was returned as too hard to consume, couldn't find the mushrooms as so tiny . The food and fried eggs were like warm . The owner took my plate when passing from clearing another table and my husband was still eating his food, he then proceeded to lean across my husband to grab his tea cup. The same thing happened on our previous visit. Customer service and common courtesy lacking badly. The owner definitely not happy in his work.
1675 Opinions
Had a lovely lunch at this beautiful pub. The surroundings are wonderful, the staff were friendly and attentive. Millie's service was great and made our experience perfect for a birthday treat. Highly recommend the Oven Baked Camembert, it was delicious.
68 Opinions
First time using this establishment ordered lamb shish kebab lamb was in big lumps very chewy couldn't eat it passed it to hubby he couldn't eat it either pitta bread really wet salad was plenty full the best bit was the lemon so a waste of £18.60 won't be using again take heed and take a wide berth and save your money