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3.9

Based on 196 opinions finded in 2 websites

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Nº 161 in 256 in Tandridge

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score

comment_iconOpinions

Enjoyed a speciality iced latte. Staff pleasant

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Sally Gosling . 2024-10-30

MORE AT Google

Comfortable, and good coffee- what more do you need?? And the almond croissants are great.

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Chri Jackson . 2024-10-19

MORE AT Google

Does what it says on the tin. Nothing less nothing more

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John Robinson . 2024-10-12

MORE AT Google

The staff members were so helpful and quick getting the drinks and were super friendly and they put extra milk in my hot chocolate as it was too hot so wonderful service all together

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shannon p . 2024-06-17

MORE AT TripAdvisor

Lovely place, clean, cozy, friendly staff making the best coffee in town, nice food. Highly recommend. I will coming back.

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Justina M . 2024-06-16

MORE AT TripAdvisor

Nice coffee, always busy and hard to get a seat..

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Lawrence Smith . 2024-05-26

MORE AT Google

It's a cool cafe, the service is pretty quick, the staff friendly and helpful. Congratulations to the whole team, you are at the top of the top, keep it up.

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2clo GUM GUM . 2024-05-13

MORE AT Google

My favorite coffee shop in Oxted, always good coffee and tasty food. They were open on boxing day, which was so nice of them.

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Elena Lebedeva . 2024-01-13

MORE AT Google

Another tired chain of coffee shops

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Chris A . 2024-01-02

MORE AT Google

Great place to have a coffee, great customer service , guys doing amazing job

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Urszula Adamczyk . 2023-12-14

MORE AT Google

The coffee shop it's self is a little dated in its self,To connect to the Wifi is a little jarring, The coffee and The biscuits Good . The cake slices are the smallest I've ever seen. The must anoring thing is the amount of people that walk straight the street and use the toilet and not purchasing anything from the shop

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Ian Shrubb . 2023-10-22

MORE AT Google

Very pleasant sat outside in the sun enjoying a lively iced latte

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Sarah Oliver . 2023-08-27

MORE AT Google

Nice coffee and pastries and great they're open early on Sundays

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Fi Haines . 2023-07-23

MORE AT Google

Excellent coffee, slightly shabby loo.

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Graham Spencer (graybo) . 2023-07-10

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A lovely Caffè Nero! Often come to work and is a good space!

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Heather Moor . 2023-03-18

MORE AT Google

Staff great in here. I visit frequently. There are elderly locals who the staff know and help everytime with ensuring they're seated and bringing their coffee to them. Great place often busy.

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Maria Mcguigan . 2023-02-26

MORE AT Google

Awful chain that hasn’t paid tax in the UK for decades (google it!) … we are in the middle of a cost of living crises and every penny that is sent to shell companies overseas is a leakage to the UK economy and makes us all poorer - spend your money with locally owned, tax paying companies instead!

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Dave Luis (Dave M) . 2023-01-06

MORE AT Google

Great staff, service and coffee

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Stuart Kent . 2022-10-19

MORE AT Google

It can get quite busy but they always seem to have tables available. Between the coffee machines and people, it can get quite noisy.

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Ashley Maslin . 2022-08-27

MORE AT Google

Friendly, helpful staff. Lovely air con on a hot day! Toilets beautifully clean.

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Charlotte Nicholls . 2022-07-19

MORE AT Google

I always go for mascarpone mushrooms tost! The best one and lovely coffee!

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Sotiria Geo . 2022-02-20

MORE AT Google

I like the coffee here. Best place to get a espresso this side of Italy apparently. Warm environment. Was allowed to sit with my dog in this one.

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Molly Miller . 2022-01-31

MORE AT Google

Sadly the poorest of any Nero, always dirty throughout, Panini's never properly melted and always a struggle to get a table due to amount of people basing themselves there all day. In desperate need of a proper shakeup

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Neil Butcher . 2021-12-04

MORE AT Google

This used to be a great place for a coffee. Now it's a lottery as to whether you get a descent coffee or not. Only staff member to serve a good latte is Bridget. Everyone else is either new as they can't keep staff or the manager. I now have changed coffee shops as I was spending £3000 a year there and don't intend to do so anymore

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Andy C . 2021-12-03

MORE AT TripAdvisor

Reliable food and drink. Efficient service. Not the most comfortable place to sit and chat, and beware of the seats at the back (very close to the toilet).

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Anne Todd . 2021-11-21

MORE AT Google

Caffè Nero are normally very good everywhere we've been, unfortunately on this visit to Oxsted someone had allowed their dog to foul the pavement outside then people had walked through it and walked it into the cafe. They were busy so nobody had made any attempt to clean it up neither inside or outside where a bucket of hot water would have worked wonders. Furthermore the place was also very untidy which is not the normal for Caffè Nero. We found this quite unpleasant and therefore the hot chocolate and latte we had was a waste as we didn't enjoy it on this occasion.

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Leo Antonaci . 2021-10-10

MORE AT Google

The trainee was awful and so unprofessional i wouldn't come here again just because of her. The other member of staff had to do everything including having to finish my order while she just stood around wiping her nose and disappearing out the front to vape. She also stood behind the counter drinking energy drinks she was clearly very unwell or very hungover

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J G . 2021-10-10

MORE AT Google

Good place here, seats could do with a good clean in my opinion, doesn't help when all the staff inc, the manager are speaking Hungarian all time, rude if you ask me.outside looks naff considering it had a make over not that long ago.

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michael harper . 2021-09-04

MORE AT Google

Great service, delicious coffee

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Lara Child . 2021-07-26

MORE AT Google

Disappointed to arrive an hour before closing to find they were shutting up shop, kicking people out and no explanation.

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Tom Wilkes . 2021-07-12

MORE AT Google

That chocolate and hazelnut frappachino is great!

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Jessica Ampstead . 2021-07-02

MORE AT Google

Very busy on a Saturday morning and had to wait a while for service. All outside tables and chairs were occupied so we took a corner table by the window. We just had coffee so cannot comment on any food.

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Vivien Simpson . 2021-06-29

MORE AT Google

Great coffee and a great place to relax and chat.

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Tony McLaughlin . 2021-06-27

MORE AT Google

Chain coffee shop with the usual choices and friendly staff.

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Ian Taylor . 2021-06-19

MORE AT Google

Generally its very good here. Most of the staff a very good though sometimes the coffee just isn't hot enough despite asking for it extra hot. Hence the 4 stars.

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Stephen Watson . 2021-05-21

MORE AT Google

Friendly service, very clean, coffee good as always and pleasant sitting outside catching up with a friend

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Desiree Cox . 2021-05-08

MORE AT Google

Perfectly served coffee ☕☺️, delicious Christmas cake🍰and very friendly staff. Good experience

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Krystyna Mrowczynska . 2020-12-12

MORE AT Google

Very polite staff! Drinks were quickly received! Polite atmosphere!

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Ben Wilson . 2020-12-07

MORE AT Google

Doing as well as can be expected in this climate

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dpchaldon . 2020-07-23

MORE AT Google

Great coffee outside seating at Oxshott branch

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JOHN HOWELL . 2020-07-07

MORE AT Google

Very rude staff member. Needs to learn some courtesy and manners.

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Tom Street . 2020-03-14

MORE AT Google

Very good coffee and friendly staff.

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Ian Goodchild . 2020-03-11

MORE AT Google

One of the better chain coffee shops in the area. Often pretty busy, but that's because of the typically nice ambience and staff.

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Andy Quayle . 2020-01-25

MORE AT Google

Fab coffee and good atmosphere!

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Kinga Biro . 2020-01-14

MORE AT Google

Sat in here to do my work with a hot chocolate and sausage sandwich and asked to eat in. When the woman mistakenly gave me a takeout bag I asked for it to be eaten in, and she gave me the dirtiest look and biggest eye roll. Staff couldn't have been more rude. Not a pleasant feeling to have to sit and feel so unwelcomed.

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Sammy Doe . 2019-12-01

MORE AT Google

Can't say too much but the staff there have a fantastic social conscience (not sure if the firm encourages/allows so purposely vague here). Oh, and really good coffee & cakes too. 'Triffic'.

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Kevin Eagles . 2019-11-23

MORE AT Google

Great coffee always nice and hot ******

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vanessa coatman . 2019-10-16

MORE AT Google

Bar staff not as good other counties. Points where all wrong and staff were rude. Not experienced or customer focused.

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Charlie Robert . 2019-10-12

MORE AT Google

Great place to stop for a coffee

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Nathan Brown . 2019-09-22

MORE AT Google

Always great friendly quick service

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Andy Barker . 2019-09-14

MORE AT Google

Enjoyed an early breakfast at 06:30 this morning. Hearty sausage sandwich whilst I caught up with work emails, friendly fast service. Outdoor seating as well is quite nice before the traffic builds.

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Paul Kitchen . 2019-08-08

MORE AT Google

Uma boa parada para tomar um café com os amigos e família

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Juliane Michele (De Freitas Lazaro) . 2019-07-21

MORE AT Google

Quick service and outdoor tables with ashtrays!!

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Andrea Kerry . 2019-07-20

MORE AT Google

My dogs can come in with me, the staff offer water if you have not brought your own. There have been up to six dogs inside at one time and every one behaved well. Many other places need to adopt such a tolerant attitude to digs

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Susan Taylor . 2019-07-14

MORE AT Google

Again sat outside having a nice coffee. Oxted school children not even buying anything taking all the seats so paying customers have nowhere to sit 😢

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Lauraine Austin . 2019-07-08

MORE AT Google

Love Caffe Nero, love the coffee.

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Nitro 999 . 2019-05-05

MORE AT Google

Use Cafe Nero quite often as wife enjoys panini and coffee. The one at Oxted reasonable with good atmosphere. Our preferance is for coffee americano and Nero do make quite strong which is good for us. They also do best panini on hotplate panini grill making them crisp. Unlike Costa who tend to use microwave type oven which make them soggy.

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Brian Burley . 2019-03-17

MORE AT Google

Nice clean table, polite staff and a lovely caramel latte with my friend. 😀

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Tracey Galloway . 2019-03-14

MORE AT Google

Good coffee and hot chocolate. Soft drinks are very cold. Service is good

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David Stevenson . 2019-02-10

MORE AT Google

Hit and miss in my experience. Went there on Friday and it was fairly quiet - the coffee was great. Went on Saturday and it was really busy - the milk wasn't frothed that well.

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Matt Terry . 2019-01-26

MORE AT Google

Good food and drinks and customer services is perfect

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Sue Wallace . 2019-01-23

MORE AT Google

Service appalling, queued for over 20 minutes only to get the order wrong. Staff hopeless.

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Cara Hewitt . 2018-11-01

MORE AT Google

Good coffee and croissant in the warm while I waited for the bus.

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Charles Thompson . 2018-10-22

MORE AT Google

Excellent. Even provided for 10months old granddaughter

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William Thomas . 2018-10-21

MORE AT Google

Best large chain coffee shop in my opinion, not the best for selection of food but the coffee is always consistent in any Nero.

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DAVID FITZGERALD . 2018-10-19

MORE AT Google

Good friendly welcoming service. Serves great coffee.

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Nick Mann . 2018-09-11

MORE AT Google

I love a good Nero, and this is a good nero

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Yvonne Latter . 2018-06-03

MORE AT Google

Good as always and even better today for lunch as plenty of room free to sit as the Royal Wedding on!

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Philippa March . 2018-05-19

MORE AT Google

Lovely coffee shop. Great hot chocolates!

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Emily Habgood . 2018-03-03

MORE AT Google

Good service, not a table to seat 6 people at

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Summer . 2018-02-26

MORE AT Google

Always enjoy going to Nero's !!

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Chris Williams . 2018-02-21

MORE AT Google

Coffe is ok, as it should be for coffee shop prices. Service is never particularly energized, and the typical for minimal for British. The door is obscenely loud as it smashes closed. The seats are either uncomfortable or sometimes grotty and torn with the stuffing coming out. The best table that seats four is always taken up by one person who has been sat there with a laptop since before I entered and after I left and not ordered a single drink or biscuit in that time.

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Anthony Lee . 2017-11-26

MORE AT Google

Great coffee (free Tuesday pm with O2) and toasted teacake. Excellent latte and cortado.

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Gordon Ritchie . 2017-10-30

MORE AT Google

Nice enough place, but personally, I did not enjoy it very much. The guy who served me was very unhelpful, I did not enjoy the coffee very much (strong but not very good), and the table did not feel very clean.

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Yolanda Sinclair . 2017-10-23

MORE AT Google

A mediocre coffee shop at best, coffee too strong, full of loud snobs !

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Alex Richardson . 2017-10-11

MORE AT Google

Staff always surly on Priority Tuesday.

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Gordon Ritchie . 2017-08-08

MORE AT Google

Coffee is good the rest is the same as any other Nero

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Denis Nevsky . 2017-05-30

MORE AT Google

Relaxed coffee shop, good place to meet friends. ..

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Nikki Brown . 2017-04-22

MORE AT Google

Good coffee and service. Friendly Batista's.

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David Bruff . 2017-04-12

MORE AT Google

As I have come to expect from Caffè Nero this branch delivered great service, friendly staff and excellent coffee. Always seek out a Caffè Nero as I know I am very unlikely to be disappointed

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Ian Tapsell . 2017-03-21

MORE AT Google

Friendly staff which provide great service and nice atmosphere

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Julian Jameson . 2017-02-24

MORE AT Google

Staff are so rude. It's like you are inconveniancing them by standing at the counter waiting to order. No friendliness at all. Especially the woman serving on the morning of Saturday 18th Feb. They made my partner a mocha which wasn't to his taste. He asked for a little more chocolate and they were really defensive and so shocked that he had asked! I definately won't be coming back here ever again.

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Olivia Davies . 2017-02-18

MORE AT Google

Slow service very busy and unorganized

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Richard Palmer . 2017-02-13

MORE AT Google

A cozy little nero's with perfect friendly staff who always are happy to help no matter how busy it seems!

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Adam Mullen . 2016-06-17

MORE AT Google

Pleasant coffee shop and not too busy on a Sunday. Staff nice.

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Duncan C . 2016-03-27

MORE AT Google

The best mocha ever drink, wonderful people work in Nero, always smiling and nice too. Clean bathroom and tables.

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Ari Keihas . 2015-09-02

MORE AT Google

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