Caffe Nero in Gwynedd

Good staff, never have to wait too long and consistently good coffee

Caring and helpful staff and patrons. Best drinks: oat milk chai tea, oat milk cappuccino Best food: plant-based sausage rolls We visited this place several times over multiple days while thru-hiking Snowdonia and northern Wales. There are a lot of outlets for charging and the cozy atmosphere of the cafe makes for a perfect respite during inevitably rainy Welsh days. On one of our days here, an elderly woman fell and became slightly injured. The staff helped her and was generally quite kind and accommodating. The real hero here though, deserves to be lauded publicly, though I do not know her name and doubt she will see this. One of the patrons, a young woman, helped the elderly woman, talked with her until she felt herself recovered enough to part, and sat with her for a significant amount of time. I realize this has nothing to do with the cafe, but felt her efforts and kindness needed to be memorialized somewhere.

Good size cafe, some comfy large chairs and seating area outside too.

Good. Spacious branch.. many seats were available during my visit. Polite staff.

Just received an Uber order where a large part of the meal was missed, I rang up to arrange collecting the missing items and spoke to a lovely member of staff. They had it ready for me very quickly and gave me a card for a free drink to redeem whenever. I was very pleasantly surprised with the service I received and would urge people to try this branch.

stupidly slow service, 10 min wait, staff just chatting and doing other random things.

Always good coffee here, and I like the music. I just wish they were a more ethical company.

Wanted an ice drink given the fact it’s so hot. Charlie asked me what I’m into and that was translated in his brain to a perfectly bespoke iced latte for me. Not only that, he was extremely polite, professional and patient! Thank you!

Quite run down, sadly. Staff lovely.

Really enjoyed my visit , brilliant staff .

Overall Experience - a lot of variety of cakes and beverages to select from. Aroma of coffee is amazing 1. Cake - too sweet, portion is small, falls apart easily 2. Hot chocolate - whipped cream is nice, mixes well with hot chocolate, too milky for me 3. Service - friendly staff 4. Serving time - 15 mins 5. Affordability - affordable 6. Atmosphere - clean

This is unacceptable.I'd asked for a medium hazelnut latte with cream.When the person behind the counter placed my latte on the counter I told him that he had forgotten the cream.Instead of putting the latte in a bigger mug he'd asked the other person that was with him to put cream on top. You can see by the photo the coffee had over flowed.I won't be going back there any soon.

Incredibly friendly and attentive staff, hence I'm in there most days! 😁

Rubbish service by a totally incompetent student worker (who had a weird accent and was difficult to understand). Ordered a large cappuccino and a tea with a friend, they got the order mixed up. Even after correcting the student (who had a weird accent and was difficult to understand) he got mixed up again and gave us the wrong drinks. I will never go here again.

Just like yours and many other, coffee is inevitable to me as well. I used to love the green booster but it's shame that they don't do it anymore. But they do something for which Nero deserves a compliment. Yes, special caramel latte. If you haven't, then it's worth a try. And a special thanks to my brother Shafwan - ( @Shaf.1 ) who gave me warm welcome.

Not a coffee drinker, have allergy to coffee but they serve my favourite chai latte

Good coffee, just needs more attention from the staff in regards to cleaning tables. There were 2 staff and no customers at one time and the tables really needed a wipe down and the coffee mugs taking away.

Had a delightful lunch at Caffè Nero! Their ice latte was refreshingly smooth, a perfect summer pick-me-up. The mascarpone & mushroom sandwich was a delightful surprise, the creamy cheese complemented the savory mushrooms beautifully. A scrumptious combination, highly recommended!

New member of staff best service I've had in there and so quick well done will definitely be back for more

Serviced quickly, asked which kind of coffee liked strong/mellow. Tables clean and busy atmosphere.

This is an incredible building and they’ve a great job with decoration. It has a classic 1930s vibe with long windows, high ceilings and wooden floor boards. It’s a Nero and the coffee is lovely. I like an Oat Latte. It’s strong, velvety and £4! They usually make it well. Love this cafe. I know it’s a chain but it’s one of the best in town tbh.

A nice place to grab a coffee. It was rather loud in here so may not be ideal for everyone.

Lovely hot chocolate catch up with my friend

Coffee and hot chocolate were fine. What a scruffy down at heel place this shop is. Water stains on ceilings, rough patched walls and badly ripped furniture. Makes a Weatherspoons look smart.

Ordered via Uber eats. Ordered mozzarella and pesto panini, had a mushroom and mascarpone toastie turn up. Bacon roll also ordered, bread stale. Don't waste your money, if only people could read orders!!!

Nice coffee, good cake. Quite busy at times.

The McDonald's of coffee - ie you will always get what you expect to get from one establishment to another. Of all the high street coffee shops, Nero has the best coffee - it actually has flavour! Toastie was a little floppy rather than toasty, but really tasty for fast food.

Quality coffee good price quiet and relaxed atmosphere. Friendly staff

My wife and I often go to Nero's when we're in the city. Friendly staff, and the drinks and cake selection are great!

Was very busy today due to christmas artisan market, still could get a seat and quick efficient service

Spent a short time here whilst waiting for car repair. Coffee always nice. Tables cleared regulary. Staff friendly and helpful

Disgusting cafe. filthy tables and mediocre coffee at best. The food was out of date and the man behind the counter didn't seem to care when I mentioned it. looks like the outside tables were full of fag stumps and spilled coffee. you would think a big company like Nero's would have a bit more pride in their stores. staff are VERY rude and obnoxious. won't be going back. YUK

Usual Cafe Nero menu, freindly staff, tables available mid afternoon on a weekday

Always a great place for a coffee ,met with friends . Team very welcoming.

Amazing place, lovely tea, wonderful service

Terrible service. No smile . No eye contact. Dirty tables outside . No please or thank you . I have nothing nice to say . Spoons grabbed for saucer by the head of the Spoons . Not very clean doing that . Train staff better!!

It's good for coffee....expensive for cakes

Only go here when Dawn comes up to visit as she likes the coffee

Worst cappuccino I've had for quite a while. Shocked as thought nero universal. But Bangor Nero coffee was scalding milky tasteless dishwater. Very disappointed.

A very conveniently located and comfortable cafeteria where I was able to charge my mobile, enjoy a lovely coffee and relax with a good book. A pleasant break from an otherwise "Bustling Britain".

Ordentliches Café. Gute Auswahl. Preise sind in Ordnung. Personal extrem freundlich und hilfsbereit

Had great costume’s service of rachael very happy and great attitude but I did feel really unwelcome by one worker with long hair up don’t know what his name was but had very disgusting attitude and didn’t make anyone feel welcome walking around the place stamping his feel and not making me want to come again, but what shocked me the most he shouted at a worker when there was ppl around and was not professional at all

This place is my chill cosy place! I love to drink tea there or take one to go with the cakes of the season (the chocolate delice is my guilty pleasure) I went all the way there even when I know that it is not close to my student accomodation because their uniquness is impressive! You can stay warm during winter time too, do interview and meet friends there too. This place is one happy place for me ;D

Great coffee and munchies to accompany it.

Very nice festive options available, good and quick service, could lower prices just a tad but a lot of great quality products.

Nice coffee shop. Friendly staff

The staff are always so happy and friendly. I love the relaxed atmosphere and the classical music that is playing (every time I've been in, at least!). Great iced coffee too!

Ordered on Uber eats and Cafe Nero cancelled our order TWICE with NO explanation. It said when it was cancelled and at that time I wasn't even on my phone.

Always enjoy visiting Nero, their points system is by far one of the best I have come across as you can redeem it against any drink essentially. Wait times are sometimes long as the drinks prep area is quite confined.

Great place to have a drink and a bite to eat and excellent service and just s nice place to relax and have a drink.

Great coffe and selection of cakes. Toilet was filthy, flies everywhere

Not very clean cafe. The toilet could do with regular clearing too.

It's an okay place to get a quick bite and a hot drink. However, the place needs some TLC. The floor near the entrance has lost its varnish and looks very worn out. Then there is the issue of the toilets, they need proper cleaning. All the necessary stuff is there but lacks proper care. I know covid restrictions have been relaxed but it's worrying that stuff have no covid procedures in place and were not wearing any PPE.

Apparently at this cafe, the customers themselves have to clean the tables, unlike all other establishments.

Little coffee shop tucked in the corner.. nostalgia and memories

Cold coffee... Disappointing. Also please use oatly oat milk your stuff is bitter af.

Nice clean caffe and friendly staff

Lovely branch of Cafe Nero. Super friendly staff and coffees are just standard. All tables are clean often. Happy with this branch.

It's been a while but dare I say it more room than in llandudno but still plagued by sea gulls

They need to start taking cash again and also put up better signage to say no cash accepted. Barrister was quite rude!!

We got 2 iced coffees and 2 paninis. The coffees were not even half full and the paninis have hardly any toppings. I asked for no pesto on one as I cannot eat it and instead of simply ringing and asking if there was anything else we'd like instead they sent us the empty packet that the panini came in with a note attached saying as you can see the pesto is already on it and there's nothing we can do. So essentially I've spent £11 on a few sips of flavourless coffee and the 2 and half slices of tomato I picked off the shitwhich.

Great to finally go out for a coffee. Didn't realise how much I'd missed it.

Very clean and tidy, although I visited very early. Atmosphere is relaxed and great place to catch your breathe over a coffee

We love this caffe the best coffee xxxxx

Excellent staff always willing to help,good choice of beverages and snacks.

Luv goin into Neros Bangor with my fella, always a real friendly n chilled out experience, Punk

Fantastic cafe, Staff are very professional and kind. Highly recommended

Quick & plesent service day out in the 🌞

Staff are lovely and are very helpful 😊

Quick Service - Take out only (COVID-19 Measures)

Was there for an hour Not one disinfected/cleaned in that period. Customer moved their own dirty crockery onto other table and moved onto unclean table with laptop. No supervision. Covid rules not being applied here. I'd be nervous about going back there.

Visited recently , had cappucino and cake . Although staying in but given coffe in paper cup and cake in paper bag . There was no seating area inside , had to sit outside in cold weather . They should not serve in paper cup for people sitting in and also should inform customer about sitting availability before taking an order . They are charging extra for staying in but not providing service

Friendly staff and easy to get to

I know we are all working together during Covid but I felt Cafe Nero were taking me for a ride here. I accept having to eat off cardboard boxes drink from cardboard cups and use plastic cutlery but I would expect the cost to reflect this change - which it didn't.

This cafe used to be one of our favourites, but it has really declined. Not clear why they are still persisting in serving the coffee in paper cups even for those sitting in - some suggestion that it is to do with safety, but as the barista and the customer are both touching the paper cup in the course of the transaction this doesn't really make much sense and certainly not environmentally friendly. Plenty of much better places to go.

We sat down, started to drink our beverages only to be disturbed by a group of youths outside who were all on some illegal substance I presume. Shaking heads violently whilst opening their mouths. They were then joined by an old man with a dog. The dog kept barking. Then one of the cafe guests had an accident to which the smell was overwhelming. Had to leave. No fault of staff

The hygiene in this cafe is truly disgusting, not sure how they’ve got the hygiene rating on the door, I had the misfortune of arranging to meet a friend in Cafe Nero in Bangor. I went to sit on the only available table outside, the table still had cups and spilt coffee on the table, no problem I thought,I went to order my coffee inside and ask the staff if they would kindly clean the table outside, only to be told that due to the covid situation I have to clean the tables myself with cleaning materials left by the door. Cafe Nero is the only cafe/restaurant that I’ve been into since the Covid situation started who are requesting that the customer cleans their own table prior to placing an order. Does this mean that we will also be required to clean their floors and toilets. “Cafe Nero” you are total disgrace, your staff don’t seem to give a hoot about customer service, the Bangor branch is dirty, scruffy, the tables are not cleared of old coffee cups and your coffee is no more than less than average and I’ve had far better coffee and service in the Road side cafes on the A1

It's a very nice place to nip in and have a coffee but there is sometimes not enough seating, or tables.

nice place. But. The working time must be changed. The best would be closing at 10:00 pm

Quite disappointed today, coffee was good as usual. Place wasn't clean though, tables filthy , trays filthy, the dust and dirt on the large back seat was disgusting. It was quiet and was there early so no excuse.

Excellent service even though short staffed on the day.

Lovely coffee shop, nice lay out and good amount of seating. Often busy in here with students and locals enjoying coffee and the nice relaxed atmosphere. Staff are lovely, very friendly and helpful and will remember your order if you're in there often enough like me... :D Highly recommend.

Used to b a regural costumer but I have stopped my regular visits as hygiene is poor.Rarely see anyone wiping a table ,plus my last visit there were 4 dogs shaking off the rain on the floor.

I love their ambience...I remember having my birthday breakfast there once <3 their mushroom and cheese toastie is really good to get when having a light lunch, I reccomend it completely ✌

Love that you're allowed dogs, got serenaded by a staffie!

Lovely atmosphere and very friendly and helpful staff and of course a lovely coffee break.

Usually busy. Coffee is always the same.

Great service off the 2 guys behind the counter. And some lovely coffees and toasted sandwiches

Very very expensive. Cost £8.50 for a sandwich, drink and a packet of crisps. The sandwich was terrible as well.

I enjoy coming her regularly, I understand guide dogs for the blind, but just letting random customers in with random dogs needs to be stopped, for one it's a food premises and secondly I didn't appreciate listening to a yapping dog during the whole of my stay in the cafe today. I left half of my coffee because it was so distracting and unenjoyable. It's usually a place I enjoy to be but today was awful.

Love the new food. Salad was great. Lads really polite and helpful. Struggled for a seat which is hard when your trying to eat as lots of students seem to camp there nursing a coffee for the free wifi.

Friendly staff and excellent coffee

A welcome cafe stop on the way to Tryfan!

Great atmosphere, perfect place to meet up with people. Their hot drinks are good.

A chain, but with pleasant staff who are friendly.

Excellent coffee and customer service

It's always unclean as it's shown in the pictures

Dreadful place - scruffy and dirty, tables piled with cups etc, very slow service. There are much better coffee houses than here in Bangor.

Very nice love the Danish Pastries ☕🍰

Friendly service. Excellent iced coffee without all the cream and yukky additions.