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4,15

Based on 583 opinions finded in 2 websites

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Nº 216 in 457 in Dacorum

Nº 41 of 80 Other cuisines in Dacorum

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Caffe Nero is consistently excellent, and it remains my preferred choice at the moment. Regrettably, the quality of Starbucks coffee has declined, resulting in a diminished flavor experience.

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NK UK . 2024-07-18

MORE AT Google

Lovely friendly staff and good coffee.

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Vicky Hartley . 2024-07-01

MORE AT Google

Love their lattes. They do dairy free alternatives and decaf which is great for people like me who have intolerances to caffeine and dairy. I hope they bring back the honey oat latte as that was a good one. The food is good too. I don't think I've ever had anything I've not liked from here.

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Lisa “Dizzy” Oldham-Sear . 2024-06-23

MORE AT Google

Wakes all residents up at 7am dragging tables and chairs...how do I make a formal complaint please ? It's ridiculous

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Dan Gorman . 2024-05-17

MORE AT Google

"The best espresso this side of Milan" makes me laugh. Every Autogrill this side and that side serves better coffee. Your baristas should train there. It may speed up service. They are very nice and friendly but slow

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Rob Bellini . 2024-04-10

MORE AT Google

I rarely review anywhere but I wanted to shout out your trainee barista, Abi I think his name was, who was juggling a long queue alone yesterday evening before close, while remaining calm, smiling, chatting to customers and even checking their drink was okay once it had been made and the customer had tasted it (despite the fact that if someone said no, that it would have given him more work!). He’s a keeper, I can’t believe he was a trainee. Just wanted to pass this on so you know you’ve got a good one :)

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Fern Angel Beattie . 2024-04-06

MORE AT Google

Was struggling with the door for 10 minutes with a pram, as it isn’t wide enough with the staff, literally just glancing across and refusing to help. Door so could’ve easily come and help me out, but instead let me struggle, so I went elsewhere. Was a regular Nero customer until this and now I shall be going elsewhere

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Jakowafc12 theduke . 2024-04-06

MORE AT Google

Needs a refurbishment toilet very back un clean

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Kay Shine . 2024-03-30

MORE AT Google

They always have very good coffee and the staff is always very nice and helpful. The only reason I've given 4 stars review is because the location isn't that clean and the furniture inside looks very old ..definitely the coffee shop needs a refurbishment.

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GTyirean . 2023-12-27

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Given paper cups with the excuse that the dishwasher washer wasn't working. A friend stated it didn't work last week either. Tables were not cleaned and needed to remove all the crumbs from previous customers. Coffee is not very nice and not worth the cost. Only come here as it is open late. Much nicer coffee available close by.

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Vincent Murray . 2023-12-13

MORE AT Google

There always short staffed and so there's a queue. Then there is deliveroo and so other people in the queue end up waiting. There should be a third person doing those orders. Then the staff are not helpful. Why put a vegan inspired hot drink on the menu but never have vegan cream.

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Lucie Hoy . 2023-11-04

MORE AT Google

The barista was nice, but the chai latte tastes really bad. It’s not worth drinking to be honest

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Sarah Monah . 2023-10-12

MORE AT Google

The coffee here is nice, and the staff always friendly and welcoming even on their busiest days. Excellent customer service. However, although I like the cozy feel this place gives, it would be time the management invested in new furniture.

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C C . 2023-09-13

MORE AT Google

El Salvador special they have on offer at the moment is gorgeous.

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Psylenoz . 2023-09-05

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Came to see emperor Nero. Kinda disappointed to find out that he'd died. RIP big Nezza

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ItsSheep . 2021-12-10

MORE AT Google

Allways a nice treat but ime afraid there was only one working. The labels cluttered and dirty. More staff needed.

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garry lay . 2021-11-22

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Good coffee, friendly staff, only downfall: the tables doesn't seem to be cleared often outside, which is a real shame when you know the time it takes. Another thing regarding the Hemel caffè, the tables on the terrace are too much exposed by the wind. Some kind of separation shields, windproof ? Tariffs/prices: outrageous, just like everywhere!

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Pierre M. (Froggled) . 2021-11-12

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Looks like they no longer do FRESH sandwiches or cakes. Shame paying lot of money for old food.

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Ken Josi . 2021-11-07

MORE AT Google

Very crowded during rush hour and they had a weird smell that day in store.. coffee was great and staff very friendly!

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Sten Rakotomalala . 2021-11-05

MORE AT Google

Great coffee Friendly staff and nice surroundings.

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Keith Best . 2021-10-22

MORE AT Google

Nice meeting place with friends

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Shazia Khan . 2021-10-02

MORE AT Google

Pleasant service but coffee was luke warm

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Thomas Elgy . 2021-10-02

MORE AT Google

Five star for five star service delivered by the guys at this store. I always get a friendly and polite service when I go to get my coffee fix. Stand out for me is David, who just reminded me of the good old days when customer service was a thing. Always says hello, asks how my day is going. Top bloke, recommend to try thier new coffee range which I did and wasn't disappointed. Service with a smile will always keep me going back 😊

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Koisor Miah . 2021-09-28

MORE AT Google

Great coffee and amazing pastries

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Patsy Weedon . 2021-09-15

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Staff very polite and place clean

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Dawn Isaacs . 2021-08-26

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It serves coffee that always burnt. If that's your thing, fill yer boots!

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Gareth Bellamy . 2021-08-22

MORE AT Google

Good macchiato, just like in Milan

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Gayan Ranasinghe . 2021-08-16

MORE AT Google

Great food and coffee,very helpful and knowledgeable about allergies

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jasmine Staines . 2021-08-02

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Popped in with a friend this week and was served by Sophie, lovely lady and excellent service. After our shopping we went back for another. Nice atmosphere and quality staff. Many thanks (especially Sophie) x

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Emma H . 2021-07-31

MORE AT TripAdvisor

Fochia spicy chicken & salad hot roll is fantastic. Always great coffee.

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Edwin Webb . 2021-07-31

MORE AT Google

Toilets disgusting. Looked like someone had taken a shower in there. Floor was soaking wet. Coffee was good.

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Jackie Innes . 2021-07-25

MORE AT Google

Helpful Barista, great tasting Cappuccino both iced and warm one too. Good air conditioning for great coolcomfort.

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AJ Lee . 2021-07-20

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Waitress very friendly and was lovely to sit outside. Although we had to wait 20mins before we got served it was worth the wait.

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Caroline Dyer . 2021-07-18

MORE AT Google

The coffee and service us always good

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Richard Jones . 2021-07-12

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Very helpful, friendly, personalised service. You know what you're getting but Caffe Nero usually do it very well.

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david smith . 2021-07-07

MORE AT Google

Very good service and friendly staff.always nice food.

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Paul Haney . 2021-07-01

MORE AT Google

Never been in a cafe Nero so not sure we're you get the facts from

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Michael Eccles . 2021-06-28

MORE AT Google

It was busy when I went in and only one barrister lady was serving. She was so lovely, upbeat and friendly. And took the time to comment on my pregnancy bump and gave me a real boost. Thank you.

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Sarah F . 2021-06-24

MORE AT Google

terrable service and not a clue how to make a iced flat latte, looked like dirty water and this was from a so called 2020 winner, well thats what they had on there shirt, never go back there again

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RICHARD ROBERTS . 2021-06-15

MORE AT Google

Very fast service and great coffee plus plenty of space

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eileen crosby . 2021-06-10

MORE AT Google

Better coffee than all the other high street chains, love their cakes and have a good selection and some vegan too

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Elaine Fountain . 2021-06-07

MORE AT Google

Lovely latte and lemon muffin 😋

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Julie Smith . 2021-06-05

MORE AT Google

Lovely coffee here and toasty are very nice

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Michelle Oliver . 2021-05-29

MORE AT Google

Well managed covid guidelines followed

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gavin Elve . 2021-05-29

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Staff were very friendly and helpful, the store was clean only thing I don't like is how many people stand around the doorways smoking so if you want to go in you have to wade through their poison and if you sit anywhere near the doors you have it constantly wafting towards you completely ruins what would be a lovely treat.

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Daz G . 2021-05-28

MORE AT Google

Good but coffee is cold sometimes

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Da Idiot . 2021-05-26

MORE AT Google

Nice place, lovely staff and great drinks.

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Mariam Bibi Emambaccus - Callachund . 2021-05-05

MORE AT Google

Coffee disgusting and over priced

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Kym Clinton . 2021-05-04

MORE AT Google

The coffee was excellent the young Peruvian lady very polite and helpful will definitely recommend this

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Bob . 2021-05-02

MORE AT TripAdvisor

Lovely barista, very good drinks.

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Olyvia Jones . 2021-04-24

MORE AT Google

They don’t serve almond milk which is a huge shame, but it’s a lovely coffee shop. Ample seating room (pre- and post-COVID). Mid-COVID, their queuing system’s pretty good, though picking up drinks would be difficult when busy as the queue crosses the pick-up point. Staff were friendly, and made drinks quickly and well. Would go again.

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Kamil Rahman-Blake . 2021-03-29

MORE AT Google

The fact I love to come here to work and relax with a coffee when possible should say alot. Lovely environment and great coffee and food

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Thomas Willmott . 2021-03-02

MORE AT Google

Probably the best coffe in town. Great staff.

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Miguel Marcelino Leguizamón . 2021-02-04

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It's ok, got take out. But really one Nero is much like the others.

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David Woodley . 2021-01-31

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Love this place. The coffee is amazing

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Richard Rogers . 2020-12-22

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Friendly staff, clean tidy cafe and great coffee, what more do you need.

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David Roze . 2020-12-19

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Great customer service, good tasting coffee.

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Laimonas Tepelys . 2020-12-09

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Service is fine. But the shop itself is now starting to look tired and needs a really good clean and refurb. Staff are always welcoming and friendly

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Yasmin Jacobsen . 2020-12-01

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As usual amazing coffee and such friendly barrister.

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Jayne Kenyon . 2020-11-29

MORE AT Google

Good place for having coffee and chatting with friends in town centre

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Mohammod Shahan . 2020-11-27

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Lovely coffee house nice staff would be nice to have healthy options

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jacky jobe . 2020-11-05

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Used my free o2 code. Quick and easy

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Nikki Lefort . 2020-11-03

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Very nice but very expensive for what you get

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Ryan Goodman . 2020-11-02

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Prices r OK, service is great friendly and welcoming

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Annabel Grant . 2020-10-06

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Brilliant place to meet up for a coffee

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Peter Murdoch . 2020-09-26

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Ok but the toilet wasnt a nice place to visit not very clean

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Margaret Evans . 2020-09-23

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Good friendly service. Gave me exactly what I asked for.

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Graham Thomson . 2020-09-09

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Well spaced seating inside and out

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Judith Young . 2020-08-29

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Relaxed atmosphere, service good food fresh everywhere clean and tidy. Loyalty card available

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Paula Salter . 2020-08-24

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Lovely staff. Good social distancing in place. Hand sanitiser available. Clean and tidy.

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Venetia Anderson . 2020-08-16

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Went into Cafe Nero Hemel Hempstead and asked for a frappe latte which costs £3.55. When the girl was making it she made it with half milk, a frappe is supposed to be half ice cream. When I asked why she said they have never had ice cream here and has always made it like this. So basically I was getting an iced latte and being charged £3.55 instead of £3.05 which is what an iced latte costs. So beware if you ask for a frappe you will get an iced latte and pay an extra 50p for the privilege. And they are supposed to be coffee experts NOT.

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Theresa King . 2020-08-12

MORE AT Google

Visited but closed due to COVID, although google map said it was open.

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Max X . 2020-06-29

MORE AT Google

I am Italian, I can certify that Caffe Nero have some of the best coffees of all chains. Do not forget to try their Small Panettone.. all year available.. and the best price for the amount of food you'll eat!! PLUS if you are a regular like me every 9 stamps you get a free hot drink with (AND A LOT OF PEOPLE DO NOT KNOW THAT!!) EVERY extra you wish. I usually with a full card get a BIG cappuccino, with extra hazelnut syrup shot AND topped whipped cream total nearly 4 pounds saved!!). Go there!!

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Davide Panni . 2020-03-07

MORE AT Google

Very good coffees and happy smiling service. The place could have been cleaner, but coffees were faultless.

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lestamunda . 2020-02-26

MORE AT TripAdvisor

They do a good range of vegan food and drinks. Good customer service too

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Leanne Cooper . 2020-02-09

MORE AT Google

Really Great place to grab a Hot Drink, Friendly Barista, outstanding

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Carlos Brito . 2020-02-05

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Great service, tasty drinks, great experience 👍

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Darren Carter . 2020-02-01

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Visited on a Sunday afternoon. Even at times when it was less busy, staff were sure to clear tables of empty cups. Otherwise, it was comfortable and tea, coffee, and cake were good. I'll go again.

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Graham Hadaway . 2020-01-26

MORE AT Google

Good Nero's usual great quality and tasting drinks and food. Staff are friendly.

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Neil Gatward . 2020-01-25

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Very nice coffee. I would rate it better than all the other cafe chains on the high street.

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idanielp . 2020-01-16

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Always great surroundings and a good selection of really nice drinks and tasty treats. Yes these coffee shops are a bit expensive but you are paying for an ambience too

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David Read . 2019-12-28

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Caffe Nero has very nice seating area. The staff & service was very gd.

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Jayne Pearce . 2019-12-26

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Polite staff anf very efficient

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Luciano Piras . 2019-12-03

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Good quality coffee, and lunch. Service is very attentive. Tables are kept clean.

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Rob . 2019-11-23

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Has a very relaxed atmosphere great place to while away some hours

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Robin Hannibal . 2019-11-23

MORE AT Google

Can't beat a mocha a Caffè Nero.

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M D . 2019-11-05

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Lovley staff helpful and friendly and they allow my 2 best friends in who have 4 legs each and beautiful furry coats

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Sylvia Trenoweth . 2019-10-17

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Lovely coffee and brilliant hardworking staff

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Marie Skelton . 2019-09-14

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Coffee fine, panini was a tad over toasted. Friendly service.

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Simon Crawshaw . 2019-09-06

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Clean comfortable and good service.

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Tom Youngs . 2019-09-01

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Coffee Nero my favourite coffee shop

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mirka śniegocka . 2019-08-27

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Always perfect!!! The best coffee in UK!

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Vivie Gogoulou . 2019-08-20

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A really nice place to go and meet friends and be social also the staff are very friendly and welcoming

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Christian Atkins . 2019-08-17

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Trendy Italian coffee shop ideally located in the high street, very popular and a good coffee 🍵☕👍👍

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justin zilles . 2019-08-11

MORE AT Google

It's a nice place to meet family and friends for a coffee and they have lots of different varieties of coffee

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Lyn Moore . 2019-08-10

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Had some coffee and pastries. It was just good.

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Hugo Cesar Rebagliati . 2019-08-03

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My favourite coffee shop I have Chai latte

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Timothy Taylor . 2019-07-24

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Good variety of food and drinks.

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Sandeepa Popat . 2019-07-20

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Efficient polite staff and delicious coffee and food. Too bad there are homeless sleepers outside waiting for the Salvation Army to open, which is 180ft down the road. Don't let that put you off though. Hemel has at least three good homeless shelters nearby helping the vulnerable.

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Bri O'Sullivan . 2019-07-15

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Good atmosphere. Good food. And nice staff

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Carole Heath . 2019-07-06

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