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4.2

Based on 377 opinions finded in 2 websites

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Nº 601 in 1338 in Nottingham

Nº 48 of 115 British in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Had a latte and a mocha great service, drinks always good and hot.

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Angela Lee . 2024-10-20

MORE AT Google

Came for a coffee. Classic Nero quality (in my opinion the best chain coffee). Pleasant staff, excellent service, relaxed atmosphere. Special mention to the toilets. Trying to find them requires a journey which feels like going to the centre of the earth.

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Alexander Dyer . 2024-10-19

MORE AT Google

I’m an avid Nero drinker, I’ve tried every Nero in nottingham (crazy I know) but this is by far the best. Nero can sometimes get a rushed feel, which is understandable during busy times but I always like to come into a calm environment for my weekly mocha. This one is by far the calmest and nicest atmosphere. High celling makes it feel open and airy, not as camped as others, and the staff diddnt rush me to order my drink. The mocha was delicious! Thanks to the two members of staff in today, I needed a chill Sunday coffee :)

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Erin Walker . 2024-10-06

MORE AT Google

Great cafe. Nice Nero this one nice servers loos are downstairs though which is tricky dumbo free most times pricey but nicey be warned that the Italian cream bun is the foodie equivalent of crack cocaine it's simply the most gorgeous bun I've eaten since haunting Jewish delis years ago of the three cafe chain big boys Nero is king 👑👑💖

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Anna Kelman . 2024-09-04

MORE AT Google

Had an early latte to serve my mild coffee addiction - friendly staff

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Nick Tidder . 2024-08-10

MORE AT Google

I buy something to eat, they don't give me cutlery and napkins. I want to buy it myself, unfortunately it is not available. I want a knife and fork. The fork he gave was dirty. Bir daha burada bir şey yiyeceğimi sanmıyorum.

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Jess Smith . 2024-07-21

MORE AT Google

Service was quick and cheerful. Fairly quiet as 9:41 on a Monday. Cappuccino was on a par with other coffee shops I have used.

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Paul Rogers . 2024-05-20

MORE AT Google

I am writing this review to express my disappointment with the service I received today at your establishment. At approximately 13:45, I visited your cafe with the intention of purchasing a bag of coffee using a QR code from the app, which entitled me to a complimentary purchase. However, upon presenting the QR code to the employee, a woman with curly hair and glasses, I was met with a rude and dismissive attitude. She looked me up and down as if I had said something outrageous and pointed me towards the coffee bags without any assistance. Furthermore, when I inquired about the available blends of coffee, her response was curt and unhelpful, merely instructing me to "just look." Additionally, when I attempted to explain that the QR code had an expiry date of today, April 24th, 2024, she rudely dismissed my explanation and insisted that it was expired without further consideration. The dismissive attitude and lack of professionalism displayed by your employee left me feeling spoken down upon and insulted. As a customer, I expect to be treated with respect and courtesy, regardless of the circumstances. Unfortunately, this was not the case during my visit today. I understand that mistakes can happen, but I believe it is essential to address and rectify instances of poor customer service promptly. I sincerely hope that you will take this complaint seriously and address the behaviour of your employee to ensure that other customers do not have to endure similar experiences in the future.

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Kate S . 2024-04-24

MORE AT TripAdvisor

Well! As I’m a daily user of Neros no matter where I am , I have to say on that rare occasion a member of your staff stands out. Myself and Porter Hawkins both believe that Angel Row Nottingham has a very pleasant and welcoming staff . Austyn and John both very very pleasant . A few staff could learn from this, they really could. Over the years you have had great staff and Angel Row Nottingham are now the best of the best.

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michael . 2024-04-09

MORE AT TripAdvisor

Just want to say Thankyou to Miriam who greeted me with a lovely smile and great service today while grabbing a lunch break coffee.

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Renee Pasquini . 2024-03-21

MORE AT Google

I've said it b4. I'll say it again. It. Best place for mocca in town.

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Nick West . 2023-12-14

MORE AT Google

Didn't have food just had coffee it wasn't to the usual high standard

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Lynda Wardle . 2023-12-13

MORE AT Google

I popped in last week for coffee and mince pie and a place to get some work done. There were plenty of options of places to sit including places where I could plug my phone and laptop in as well. I sat in the warmth and comfort working for over 2 hours with a coffee and a mince pie. I was even able to log on to the free Wi-Fi so that I could get my work done. It was ideal. The only disappointment was the mince pie as it just wasn't that good!

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Adam Bevan . 2023-11-26

MORE AT Google

For the past two years, this has been my go to cafe on the weekend afternoons! Coffee is great and the staff are super warm and friendly.

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Swagat Saurav Mishra . 2023-11-18

MORE AT Google

Staff are amazing, Coffee is always perfect.

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Brand Scents . 2023-10-28

MORE AT Google

Chilled out atmosphere with relaxing jazz as background music. Main toilets downstairs, disabled toilet on ground floor. 👍

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robinfd1 . 2023-10-25

MORE AT Google

If you want to grab a cup of coffee before work or just to go on a quick walk then NERO would be the place for you. The coffee is not the best but it is better than a lot of other places. This branch specifically knows how to make a good cup of coffee.

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Ridha A. . 2023-10-24

MORE AT Google

Been in a few which are dog friendly and welcoming. Lovely choice of desserts

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Rebecca Lee . 2023-09-14

MORE AT Google

Not been to Caffe Nero's for a long while. I enjoyed a tea without milk and a slice of carrot cake, both were delicious and a fair price. Thankyou.

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Philip Shield . 2023-09-09

MORE AT Google

Pretty usual caffe nero. I think there are cafes in Nottingham with a nicer layout and better places to people watch. I prefer cafes where drinks are in reusable cups when you sit in.

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Emily Long . 2023-09-09

MORE AT Google

Preso un caffè expresso, buono un po' caro

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MatthewMass . 2023-08-27

MORE AT Google

Althoughy special request for coffee with pistachio was fulfilled and the staff was friendly, there were some questionable characters inside which made the atmosphere a bit awkward.

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Marina Laduda . 2023-08-08

MORE AT Google

Woman at the counter is very rude. Good opening times, standard Nero coffee.

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A B . 2023-07-29

MORE AT Google

Good, no...very good coffee and awesome food.

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Justin Kemp . 2023-07-26

MORE AT Google

Nothing special, not tested in coffee or or food

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murat yuksel . 2023-05-06

MORE AT Google

Slow service, perhaps caused by most of the staff being trainees. Gets ridiculously busy - they need to expand their seating area.

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Geoff Egginton . 2023-04-27

MORE AT Google

Girl who served me was not very friendly.

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Nina Allcock . 2023-04-22

MORE AT Google

Gabby and Joanna were absolutely lovely tried the cherry iced latte with my daughter when we found the coffee too strong they did it with decafe no extra charge due to having only taken a couple of sips.

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Charlotte Darcy-Pavier . 2023-04-12

MORE AT Google

My new favourite branch of Nero's in Nottingham. Very much my second home when I'm in the city.

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John D . 2023-04-01

MORE AT Google

Great friendly staff always have a smile

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Andy Whittaker . 2023-03-29

MORE AT Google

Great coffee place, well prepared brews, super nice staff, what's not to love about the little coffee shop on the corner? Urban vibes. Regular snacks and food. Good selection though.

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Stephania Lamble . 2023-03-14

MORE AT Google

I enjoy coffee here. Overall the service is ok On a couple of occasions I had rude service but went to another chain and had much better service.

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RACHEL MEE . 2023-02-12

MORE AT Google

Great Caffe Nero location, with a good feel to the store itself!

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Alistair S . 2023-02-09

MORE AT Google

This cafe is nicely located and easily accessed making it a good choice to have a break. It has a spacious seating area and a cozy ambiance and a friendly staff.

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Dr. Amer Al Khatib . 2022-11-15

MORE AT TripAdvisor

This cafe is nicely located and easily accessed making it a good choice to have a break. It has a spacious seating area and a cozy ambiance and a friendly staff.

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Dr. Amer Al-Khatib . 2022-11-15

MORE AT Google

Black forest coffee amazing, relaxing atmosphere, friendly staff tasty cakes.

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Matthew France . 2022-11-10

MORE AT Google

Amazing coffee, a great environment and amazing staff that are insanely efficient. They also have a wide selection of treats and sandwiches to enjoy. I will definitely suggest this place if you are looking for great service and a really, really great cup of coffee!

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Warren Hoskins . 2022-10-30

MORE AT Google

Tried the new hot chocolate, very nice

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Pauline Brotherhood . 2022-10-12

MORE AT Google

It says its open but its closed by 6:00pm instead of 6:30pm

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qtrvip999 . 2022-10-06

MORE AT Google

Excellent coffee and food, Lovely ambeince, aroma and atmosphere. Comfortable seating, Expert baristas.

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Alan E . 2022-09-30

MORE AT TripAdvisor

I love their coffee and the staff is friendly

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Alaa Alzaylaee . 2022-09-26

MORE AT Google

Lovely bacon cob and a great mug of tea.

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Jennifer . 2022-09-21

MORE AT Google

A more Anglcised franchise than the Milton Street 'ex-pat's' club.

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Peaby Set . 2022-08-31

MORE AT Google

Lovely little place to have coffee and cake. Friendly staff, seating areas inside and out and always clean.

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Denise Henson . 2022-08-08

MORE AT Google

My favourite Nero in town, especially during sunny weather! Nothing better than enjoying a cup of coffee in the heart of the city!

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Cato Rawls . 2022-06-13

MORE AT Google

I love the apricot croissants, esp when they are warm from the oven! But they have a great range generally so don't eat all the apricots!

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Martin Cooke . 2022-05-30

MORE AT Google

Ever since I have moved to Nottingham, I was looking for a calm cafe to sit, read, contemplate and sip some good coffee. Discovered Cafe Nero branch at Angle Row in February. I spend a couple of hours at the Cafe on Weekend afternoons to read and relax. Love their ambience. It is usually less crowded. Staff members are lovely, cordial and welcoming. Coffee is great, of course. - Swagat

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Swagat S. Mishra . 2022-04-24

MORE AT TripAdvisor

Relaxed atmosphere. Polite staff, nice coffee

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Anthony Merxhant . 2022-04-23

MORE AT Google

Speciality caramel late yummy 😍 friendly staff, prompt service

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Kim kirkham . 2022-04-17

MORE AT Google

Too expensive like most so called Barista places. No gluten free which is weird.

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Shelagh Farrelly . 2022-02-13

MORE AT Google

Nice little Nero tucked away near the top of beastmarket hill. Clean, cosy and good service

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Alan Buxey . 2022-02-05

MORE AT Google

I love it was nice to go and I in joy go back to drinking and eating the food soon go back again ok

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Noel Smalley (DENNIS THE MENACE) . 2022-01-24

MORE AT Google

Would have been 5 stars but I struggled a little getting the wheelchair up the doorstep. Otherwise lovely.

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Eleanor Nicholls . 2021-12-20

MORE AT Google

Out of the way Cafe Nero, helpful staff and a good atmosphere

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Andrew Short . 2021-12-05

MORE AT Google

Lots of choice for coffee lovers...toilets down some stairs..plenty of seating inside and outside..cake,cookies,and a vast range of food choices..clean and tidy..helpful staff..

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dawn dinsley . 2021-12-04

MORE AT Google

Big brand coffee shop. Drink was good. Doors open in shop leaving to a chilly atmosphere. This may have been due to a pigeon, which had entered the building and was sitting on the coving.

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Danny White . 2021-12-01

MORE AT Google

Always feels quite unwelcoming and coffee tastes burnt

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David Paylor . 2021-11-27

MORE AT Google

For that sit and relax at your leisure, with your drink served hot 🔥 or cold 🥶 and fresh each time. Then This Caffè Nero is the place. It's clean and warm with a friendly service an atmosphere.

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david Z. I. . 2021-10-22

MORE AT Google

Tiramisu was excellent as well as hot chocolate. A quiet place to drink your coffee and read. The barista that day was excellent and very kind, she helped me with what to order. I don't know her name, but I thank her. Yes I highly recommend the location.

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Stefan Emil Purnichi . 2021-10-06

MORE AT Google

Nice to have an expresso out of the crowd but still in Nottingham City centre. I need to take one star away because a wheelchair user struggled to get in the shop having to claim a tall step.

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Marco Burattin . 2021-09-03

MORE AT Google

Friendly staff delicious vegan cakes and coffee of course.

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Vasso T . 2021-08-06

MORE AT Google

Fantastic branch of Nero's. Well situated not far from bus interchange and staff are always lovely. Coffee always tastes great.

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Matt Carl . 2021-06-04

MORE AT Google

Very nice café with good ambiance. Ample seating room and located smack dab in the city centre.

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Ahnaf A . 2021-05-21

MORE AT Google

First class 5star laura and team.offer a great welcome

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Stuart Kerry . 2021-05-19

MORE AT Google

My favourite coffee shop. Great coffee, nice staff, nice and cosy. Looking forward to being able to waste time sitting in their again.

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Trevor Smith . 2021-04-24

MORE AT Google

Best of the city centre Neros. Always friendly service.

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Daniel Shaw . 2020-09-04

MORE AT Google

Coffee was a bit thin, wouldn't use our re usable cups but made us use disposable takeaway cups to sit in! I don't blame the staff, in fact the lady who served us was extremely nice, polite and understanding. Cafe Nero really needs to sort it's policies out and get in touch with the world we currently live in!

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Craig -H (fresco) . 2020-08-29

MORE AT Google

Very nice coffee. The man barista is very nice and funny.

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Chloe Cadman . 2020-08-18

MORE AT Google

Great service and lovely staff. Coffee was excellent.

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Mich J . 2020-06-17

MORE AT Google

Great to be back!! COVID measures are perfect. Coffee amazing + staff really friendly. Go Neros!!

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Compass . 2020-06-17

MORE AT Google

Always like a Caffè Nero and, although this isn't our usual location, the friendly green haired barista was awesome. Really listened to our requirements and served us with loads of smiles, getting everything spot on! Fantastic 😉👍🤓

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M John Smith . 2020-03-10

MORE AT Google

My favourite Nero in Nottingham city centre, the staff are great with a sense of humour and very friendly. They also take the time to make you drink a d present it excellently.

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Gareth Hart . 2020-03-04

MORE AT Google

Quick service and the best espresso in Nottingham.

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Dave Voorhis . 2020-02-27

MORE AT Google

Love this place always. Take a coffee , a tea cake or some snack and sit for hours and discuss your stuff with your friends

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Deepak Vasudevan . 2020-02-12

MORE AT Google

Great atmosphere very friendly staff

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Chris Webb . 2020-01-23

MORE AT Google

There's absolutely nothing wrong with this place. Maybe I'm struggling to give it 5 stars because I normally make my own drink in the house and office, and don't hold the pompous prats who go around carrying an overpriced coffee in a "Caffe Nero" disposable cup in any regard..

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Nathan Thayan . 2020-01-09

MORE AT Google

Always guaranteed a good cup of coffee at Cafe Nero. This one is no exception

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Mavis Hawley . 2019-12-29

MORE AT Google

Lovely friendly staff. Great selection of drinks and cakes; however a very poor selection of cake/biscuit options for my wife who is gluten free ... you could try to do a little better here ...

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David Smith . 2019-12-01

MORE AT Google

A little pricey, staff are very nice

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Patrick McHale . 2019-11-27

MORE AT Google

Very good coffee and excellent service with smile.

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Eva Gantner . 2019-11-03

MORE AT Google

Because the staff were very helpfull And my husband and I enjoyed the coffee We recommend this place to any one who wonts a good coffee or tea We are defiantly going back

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Teresa Fletcher . 2019-10-16

MORE AT Google

Hot Chocolate Milano. 2 greatest hot beverage known to man (after a good cup of Yorkshire Tea Gold of course)

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James Flinders . 2019-09-13

MORE AT Google

There are 2 very helpful lovely ladies at this branch (italian lady and a lady of east asian origins, apologies i do not know their names), making it a pleasant visit everytime i am here with my family. Service has been top. Many thanks.

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R A . 2019-09-01

MORE AT Google

Always a good and calming place to sit. The leather seats are comfortable and the staff very helpful. Coffee excellent too.

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Sue Dipper . 2019-08-31

MORE AT Google

È d'obbligo per chi vuole un buon espresso in Inghilterra

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Franco Giordano . 2019-08-09

MORE AT Google

It seems as though Cafe Nero, Costa & Starbucks get all the same kind of coffee brand as I taste no difference along the board. Great service, nice place, decent tasting coffee

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Luke Brown (Prim) . 2019-06-06

MORE AT Google

The man working in this particular coffe shop is just awful and rude. And doesn't know how to make the proper coffee that we are use to drink at Nero Caffé.

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Suzy Pereira . 2019-03-22

MORE AT Google

Staff are always so friendly and nice here. Orders are completed fast and there isn't an issue of where to sit unlike other coffee shops were people cram in.

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s l . 2019-03-20

MORE AT Google

Enjoyed my toastie and the woman working here is always lovely but the man who works with her is awful. Never have I been served by someone who is so unpleasant and rude. Asked for a bit of ketchup for my toastie (they were very quiet) and he sighed and shook his head and then came back with one sachet and thew it on the table. When that obviously wasn't enough I went back up and asked for another one which was greeted with an eye roll and and then he threw it at me again without looking at me. It's only a bit of ketchup !!!

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Leah Brown . 2019-03-08

MORE AT Google

Not my idea of a comfortable place. Have tasted better coffee, place is reasonably clean.

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Brenda Etches . 2019-01-23

MORE AT Google

Inconsiderate staff who don't listen to your order and serve lukewarm coffee. I prefer to use the one on Mansfield Road near Waitrose as the staff know how to listen and always make good coffee. I hate to give bad reviews but this coffee shop was seriously bad. I feel I need to brush my teeth and make a better coffee when I get home to get rid of the taste.

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Nothing and Nobody . 2019-01-09

MORE AT Google

Friendly welcoming staff, great for meeting, catching up, or just killing time would recommend

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miss k Anderson . 2018-12-31

MORE AT Google

Could smell toilets in sitting area

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Russell Malam . 2018-12-17

MORE AT Google

Very peaceful at 7.30am Coffee is always reliable and smoother than Starstruck and Costalot But please please change the music! 😫 I hear the same few CD tracks every time I visit - it must be torture for the poor staff 😥

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Agent Johnson . 2018-12-07

MORE AT Google

The best staff, incredible good and perfect coffee.

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Ellie Betts . 2018-11-30

MORE AT Google

Overall okay, the quality of coffee depends on who makes it. On numerous occasions one member of staff has been unprofessional towards me, flirting and making unnecessary comments. No need for that, have stopped going there, instead using costa coffee now

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Anonymous Anonymous . 2018-10-06

MORE AT Google

Se vuoi fare una buona colazione e godere della vista della città, vai da Caffè Nero!

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Maria Sofia Zappalà . 2018-09-22

MORE AT Google

Ambiente acolhedor , simpatia dos funcionarios

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Ana Oliveira . 2018-05-26

MORE AT Google

I like this one. Bit of a trek to the toilets, though!

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Andrew Poole . 2018-04-01

MORE AT Google

Nice comfy chairs Food and drink ok.A bit pricey.

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Janet Fellows . 2018-02-07

MORE AT Google

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