Caffe Nero in Cheshire West and Chester

Thank you so much to James, Caffè Nero, Foregate Street, Chester for the truly excellent service and perfectly prepared drink. James, you're a customer service superstar, you were incredible with all your customers, you really brighten a cool, grey day into rays of warm sunshine. Keep going, you're awesome.

I usually like Caffè Nero as the coffee’s good and service is efficient, though quite often tables are left with plates etc uncollected and tables dirty. On this occasion, despite there being only one person in front of me, I waited ten minutes to be served. There were two baristas on duty, but only one was serving. My coffee was served in paper cups as “the dishwasher’s broken”. There were uncollected dirty cups on the table. I went to the toilet. The ladies was out of order. The gents’ consists of one WC. When I gained access, I found the floor flooded, with toilet paper on it, the WC with no seat and looking dirty. I shall give this Caffè Nero a miss in future.

In Cafe nero hsving delicious tiramasu and milk shakes. Excellent service, location and lovely seating. Recommend. 5 stars plus

Out of the Caffe Nero Outlets in Chester I always pick this one! Why? because not only is there plenty of room and very comfortable seating, the staff are incredibly warm and welcoming and every time I visit they are always on hand to help!

Arrived ordered coffee went to pay with the Nero app was then aggressively asked to track and trace with the nhs app said I don’t use have not been asked before in any of the other Nero shops the Barista turned nasty and said “Do one” to which I asked for refund and left under a lot of duress. This is a failing on Cafe Nero’s behalf to which I have sought out during my trip from Bath city up to Chester.

Café y tarta de queso para morirse, personal agradable y amable, buena higiene ref Covid, en el centro de Chester

service was a little slow, it was a busy Sunday morning. Staff were obviousy pushed as tables hadn't been cleared. The tea, coffee and cakes were fine. Cinnamon swirl particularly good!

Was going to go in weatherspoons but it was really busy so we popped in here as it was really quiet. Ordered flat white and latte and they both tasted exactly the same but flat white was in smaller cup?

Called in for a coffee on a busy Sunday morning. Despite the queue, service was relatively quick, and we enjoyed a nice coffee and a cake !

I've taken to getting an earlier train before uni and popping in for coffee where I now meet my uni friend. This place is fabulous. The staff are just lovely, the coffee is super and the ambiance is great, I love it here.

OK, so it's just one of a chain, but the barista was a jolly chap and the corner site has amazing high ceilings and a very deco interior. More room inside than at first sight too.

Nos detuvimos para tomar un bocadillo rápido y un café. Ambos pensamos que se veía muy cansado y un poco sucio para ser honestos, no como un establecimiento de Nero.Pedimos café y pastel de té tostado. Había una mujer joven que trabajaba arduamente sin ningún otro miembro del personal. Nos dieron nuestro café y, poco después, la joven vino y dijo que no quedaba mantequilla para el pastel de té. Un pequeño frasco de mermelada sería un sustituto adecuado que acordamos.Disfrutamos lo que nos dieron, pero no uno de los mejores de Nerón.

Caffe Nero Chester is a ideal place to go if you want a snack and good cup of coffee it as a good seating area and the staff are really friendly

Good coffee and comfortable seating Relaxing break with quick service and reasonable pricing Good spot

Had a nice mug of Earl Grey tea here, however for the same price you can get a pot elsewhere where you can get 2 mug's out, friendly staff, nice clean place, usually not that busy when I've been in early morning.

Salí a caminar por el río Dee, una mañana muy fría, así que de camino a casa fui a tomar una buena taza de Earl Grey, un agradable y simpático tipo detrás del mostrador, limpio, solo un puñado de personas en ese momento, pero han estado Aquí y ha estado bastante ocupado, buen servicio, sin embargo, en general, un buen Nero.

Drinks were perfect,but our bacon roll was so overlooked we couldn't bite into it...so very expensive drinks as we had nothing to eat

Coffee was as good as it gets!The accompanying slice of cake was a tad dry but a quick dunk in the delicious coffee made it into a 'real treat'!

would like to praise a member of staff James he was super friendly, polite and service with a smile 😊

I know it's a chain, but this one works very hard to present local artists all over its walls. I was impressed with the art work. A good location & a good stop-off for morning caff before starting our day.

Had a very pleasant mocha in peaceful, comfy chair, oh, and a crunchy ginger biscuit.....very relaxed. Staff were very pleasant....good visit.

Rich gorgeous hot chocolate Nice clean toilets and pleasant staff I'm not a big coffee fan but the hot chocolate...

Después de haber decidido llevar a mi perrito a pasar el día en el centro de la ciudad de Chester, mi mamá y yo estábamos preocupados de que nos costara encontrar lugares felices para permitir la entrada de perros. Nos equivocamos. Después de un delicioso almuerzo en el Botanist seguido de un mooch en unas cuantas tiendas, nos apetecía un café y un pastel.

Después de disfrutar de Brewhouse Brewery Experience, justo al otro lado de la calle, tenía que tomar un café rápido. Nos recibieron en un enorme Café Nero con mucho espacio para comer.

Very friendly cafe. Dogs are allowed in too. It’s the foyer of the former ABC cinema - lots of memories there!

No es la primera vez que hemos estado aquí y encontramos mesas con pisos sucios cubiertos de comida alrededor de mesas y los baños son desagradables. Incluso había un repartidor de comida rápida esperando para usar los baños, no solo los clientes que usaban los retretes

I am in here 3/4 times a week depending on where I am working. The staff are very friendly and always have my special drink ready. I cannot wait for them to have Coconut and ALmond milk please guys for us that cannot drink cows milk soya is not tasty and for us Diabetics thank you and it is half the calories of normal milk

A typical Nero, not a lot different than any other.

Nice spacious coffee shop in the former foyer of the ABC Cinema in Chester. Always a good welcome from the staff. Excellent coffee, sandwiches and muffins! Neros blend is a favourite of ours and is consistently good here. Always worth a visit!

We stopped here after walking around the walls of Chester. The coffee and raspberry lemonade tasted nice and refreshing. The staff where friendly and helpful. Definetly would return!

Just the same as any other Nero. Staff were fine. It was very busy in there when I went and there wasn't loads of seating.

I've been to this caffe nero several times now, by myself or with my partner. The staff are incredibly friendly and always lovely. The drinks are of a high quality as is the food. The café itself is nicely decorated. They could do with another...

9 de abril de 2017 viajamos desde Stockport necesitaba un café, qué gran descubrimiento personal de primera clase y un entorno estupendo, muy limpio por dentro me visite de nuevo, sí

I am a big fan of cafe Nero , but not this one. I have been several times and always had a problem with coffee orders not being right. The staff spend to much time talking to customers and each other they forget to get your order right. I ask for an extra hot wet latte. Never have I ever (4 times) got one on the first go. Have stopped going. Sorry.

Café Nero is café Nero. Excellent coffee and good snacks. Our favourite is the Cappuccino cake. It goes down really well with a flat white. What did impress us about this one was the décor. Interestingly curved frontage and pictures of Chester as well as the usual Italian scenes.

Family visiting from Yorkshire decided to have a coffe here, initially went to sit in soft seating area but decided not to as seats very well used and had food crumbs on them plus the table had dirty used crockery on it. Moved to back of cafe to middle 'booth' sat under air-conditioning unit which was blowing COLD air on a chilly frosty day. 3 male members of staff, long queue, cold and dirty place decided to leave.Needs more staff to cope with lots of customers and keep the place clean and tidy.

With the road dug up in the city centre, the bus from Chester station takes a different route, and stops virtually outside this branch of Caffe Nero.The interior is pleasant, and a nice way to get a drink and charge your device. Well worth a break from shopping.

As a non coffee drinker it always irritates that I'm treated like second class citizen and if I'm lucky get a plastic cup so imagine my surprise and delight at having a glass with ice as well for my cold drink. Caramel shortbread was lovely and view over Main Street people watching was great and a treat for my feet .

At the top end of Chester it is worth the walk up the hill, but then I have yet to find a Nero I don't like. The service was friendly and jolly as usual, and they were happy to make my coffee with my unsweetened soy. ( one Costas and M+S have refused.) The sandwiches and the tea were also as good as ever.

... but there's more. You get the Nero experience and today was very good customer service, great coffee as usual, great wifi connection and gentle background music, Italian decor and leather seats making this an enjoyable time.I confess I took in my own cake and ate it. I'm not into paying £1.45 for two small shortbread biscuits. Charge 45 p and I will, it's not the money it's the principle :) enjoy!

Visited several times recently. Staff always friendly, good service, and they make a lovely coffee! Accessible. Only problem was that the disabled toilet was out of order when I visited yesterday. Hopefully it''s fixed now.

I like Caffe Nero anyway, but when you find one in the converted foyer of an art deco cinema then it's all the better!Friendly, lovely surroundings, great coffee.

We regularly come to this cafe Nero as it usually has such a relaxed atmosphere but today was such a let down. One of the members of staff had her child being looked after by a relative and to say she let her child run wild would be an understatement. Her daughter was running barefoot and screaming from one end of the store and then back to the other in a repetive cycle, screaming and crashing a prism mechanical toy to the ground every 10 seconds, giving myself and my partner a headache every time it happened. Her colleague looked dismayed but he was far to polite to say anything to her as obviously this would put him at odds with her. Managers take note cafe Nero is not a crèche for unruly kids to run a mock, even if it is the staffs children, please promote tranquility and a place to relax.

This is a great coffee house. Staff are always very friendly and the quality of the drinks excellent. It's very clean and tables are cleared quickly. A great place to go between shopping. The building itself is interesting too.

I go to caffe Nero Foregate street when I want a nice cup of coffee. I like the atmosphere of the place and the staff is always very friendly.

Always a pleasure to have a coffee and cake here, just a nice atmosphere!! Sofas always comfy you can just chill out with friends

Enjoyed a quick brew from here which did the job. The only issue I have is that the prices for coffees in general are a little expensive.

Great coffee, although sometimes they put the water in first in the americano which causes them to leave some coffee to waste to avoid spillage. This means that you get an overally watered down americano. This however is rare. Generally like most coffee shops, there is a long queue, with 2 people behind the counter but only one making coffee, therefore slow. Clearing and cleaning tables is also slow, with customers often completing the feat. Costs compare to competitor chains, but are expensive compared to locally owned coffee shops. Nevertheless, quality is generally good, seating is available, and free wifi. I go there a lot, but never to eat!

I pop in here when walking in or out of town. Coffee is good (black americano), tables are clean and seats comfortable - ticks my boxes.

Ever since this coffee shop has opened it has been one of my favourite places to visit. The staff are always nice, it's clean and cosy and the drinks are always the best. The building is beautiful and the atmosphere creates a unique experience which I've never experienced anywhere in Chester before. I would highly recommend this coffee shop and the chocolate muffins to.

The cosy atmosphere, and the staff who in which work here, make this a perfect little coffee shop. The staff members act like nothing is enough trouble for them. The staff member who served me knocked my drink a little when she was making it, and made the whole drink again! All I thought she would do was wipe the spilled bit off the tray, but no she made the drink all over again; This went a long way! Great coffee shop and I will now use this more often. 1st time there and wow a fantastic little place

On a full day out in Chester on a real ale and craft beer crawl we thought it prudent to have a coffee every now and again and as we were heading to THE SQUARE BOTTLE PUB we popped into here for a quick latte coffee.Service was as alway's in these establishment's ,quick ,we ordered a latte coffee and this was just delicious ,steaming hot ,tasty and we just planned out some of the great pub's and bar's we were going to visit in this fabulous town.This is one of 3 Caffe Nero's i think in Chester and they are all worth a visit.A nice modern ,clean interior and a prime location,i remember year's ago when this building was a pub.We stayed for a quick coffee then we were off to the Wetherspoon pub across the street.Very easy to locate on FORGATE STREET in an area packed with pub's,bar's and restaurant's and in the heart of Chester.Opening hour's are;Monday to Sunday,7.30am till 6.30pm.A great café serving superb coffee's and well worth a visit.

Popped in for a fast coffee with my husband as I was exhausted with christmas markets and shopping.Lovely clean Cafe, feels spacious and modern.The coffee was ok, not the best but certainly not the worst I have tasted. It did the job.Nice visit.

Lovely atmosphere and friendly staff. Had no wifi so the lovely member of staff kindly let me use the wifi from his mobile - can't get better than that! Definitely visit again.

Looking for coffee and cake so popped in. Very nice. Atmosphere very good, food very good and coffee fantastic. Really good visit. Thanks to Sam there who was really friendly and made the great coffee.

We visited Caffe Nero in Foregate Street twice and both times weren't disappointed. Friendly staff, hot drinks, relaxing place. Very good, we would definitively recommend it.

Visited this branch of Caffe Nero a few times during our recent visit to Chester, very friendly staff who were very willing to help and talk to customers, would go back.

Great decor, charming, comfortable. Drinks and cakes all great. Worth a visit. Shame it's a bit out of the way.

Mittel im Einkaufsbummel braucht man ein Kaffeepause. Nero passt dazu, Kaffee ist super und gute Kuchen Auswahl. Der Laden muss aber sauber gehalten werden, sonst fühlt man sich wie im Busbahnhof!

My Wife & I always use Cafe Nero's when we go anywhere, this particular one is always cosy and staff are always helpful and most friendly but that goes for all Cafe Nero's coffee houses.

A nice location in the heart of Chester, pleasant staff and well worth a visit. Also has seating outside which is great to sit and watch the world go by.

I enjoy a nice relax and coffee in the afternoon, and cafe nero provided it! Lovely big armchairs, heating not too hot and not too cold, and a nice big tasty coffee. Service was great as well. Will be back again soon!

Coffee great. Saw two members of staff on a busy Saturday morning. Ridiculously busy. Half an hour to get a coffee and milk shake.

We initially went to have coffee and cake in the Crypt, Debenhams, Chester this morning after a longish train journey, but the man behind the counter was SO sarcastic and condescending (because we had dared to take a seat in a restaurant that only had 3 other customers, rather than wait to be seated) that we walked out. Across the road the greeting at Cafe Nero coudln't have been more different. We were warmly welcomed, served with nice coffee and delicious apricot croissants - and we were allowed to sit where we wanted!! - we found the chairs to be comfy and newspapers were available for us to read, so much more welcoming.We won't be visiting the Crypt again but we will be visiting Cafe Nero, thank you and well done to the staff there, you clearly are much happier in your jobs than the middle aged man at the Crypt!